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    Colonial Moving & Storage

    2.8 (34 reviews)
    Open Open 24 hours

    Services - Colonial Moving & Storage

    In-state moving

    International moving

    Out-of-state moving

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    In short, I would never recommend this company. The move ended up costing well over 2x what they quoted, and that was WITH ME HAVING TO HELP MOVE AND REASSEMBLE FURNITURE to get the job done. We moved within the same town - four blocks away. We live in a 2100sqft 4BR house. I was quoted a 7 hour move, plus an hour for transit time. On moving day, we were sent three men - one of them was at least 60 years old and not capable of carrying anything heavy. They arrived on time at 9:30am. The truck wasn't packed until 4:30pm. On arrival at the house, one of the movers told me it was definitely a 5-man job in order to get it done in 7 hours. Upon arrival at the new house, I called Colonial to send help because the three guys were exhausted. Their response was there was nothing they could do. The movers weren't out of our new house until 9:30pm that evening (we have three children under 8 years old). I had to help the movers unload and reassemble furniture to even get them out by 10pm. Furthermore, they had to COME BACK two days later to finish the job. I was not offered any discount and no effort was made to "make it right" beyond eliminating the trip charge for the second time they came out...which they wouldn't have had to do in the first place had they lived up to their own estimate. The estimate WASN'T EVEN CLOSE. It took them 4.25 hours to finish the job on the second trip when again, I was sent three guys, one of whom was at least 60 years old. They charged me down to the quarter hour when the last quarter hour was spent going BACK to the original house because the movers forgot to put a door back on the hinges and forgot their clip board with all the paperwork! Absolutely horrible customer service. I would never, ever recommend this company. I will say that the movers were all very cordial and did not complain a bit. The first three were absolutely wasted by the end of the day from how hard it was to move an entire house with basically one guy who was young enough to carry the heavy stuff, one middle aged guy to help, and then one older guy to coordinate and fetch stuff. Just a terrible way to treat your employees. By the way, always tip your movers - it's never their fault that the company understaffs a job like this. I shopped around to four different movers and settled on Colonial because the Yelp reviews were almost universally good. That was a total mistake. What was estimated to be a $1,120 move ended up costing $2,275 without tips. Avoid these guys. When something goes wrong, the answer was always "there is nothing we could do." I can't believe I paid this company $2,275 to send me six guys over two different days to do a move that should have happened within a day, in addition to having to pitch in myself because they understaffed the move BOTH times. Attaching pictures of the two bills just to add legitimacy to this review.

    The worst experience ever. It took them two trips and 14 hours to move us.they sent Guys that didn't not take care of our stuff and we found broken items when we started to unpack. The biggest loss was our 42 inch TV which they clearly dropped. Such a disappointment . Wish I went With the other guys. Still finding broken itemsfind a company that will care and protect your items, not reckless and uncaring. I wish I took more pictures but here are my previous collectibles I found broken

    Guy sitting on front steps.

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    Review Highlights - Colonial Moving & Storage

    Brandon and his team of 2 showed up on time and were very nice and professional.

    Mentioned in 6 reviews

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    CubeSmart Self Storage - CubeSmart Self Storage

    CubeSmart Self Storage

    (2 reviews)

    I have been using my local Cube Smart for only a few months but any time I have had a question they…read morehave been very prompt and courteous in answering . The office staff are top notch and very helpful and make things easy to understand such as, prices, sizes and location of available units, etc. I am extremely pleased that I chose Cube Smart for my storage needs and highly recommend them !

    This was my first time renting a storage unit. At Cubesmart it will also be my last. The overall…read moreexperience here was okay. I stored my convertible here for the winter. I don't know how the storage game works, but the price I was quoted on the phone wasn't the price when I arrived because they told me insurance was mandatory even though I have full coverage on my car. When I first signed a lease and was asking questions I was told that I'd be able to get a refund on unused days. I blame myself for not getting that in writing. I only used seven days of this month so when I went down there to pick up my car they told me there was no refund. I actually called before I went down there and the person on the phone told me that so I was hoping the person who told me there was one was going to be there. She was. I asked the same thing when I got there and it was like I was speaking a foreign language. I'm not the kind of person who gets very pissed off and upset. They just wont be getting my business again. I'm sure they don't even care, but from now on I will try one of the privately owned storage places where the owners are on site.

    U-Haul Moving & Storage of Middletown

    U-Haul Moving & Storage of Middletown

    (3 reviews)

    Wow was my experience awful. I tried to rent a pick up for a couple hours. They transferred my…read morerental to the Meriden office which with the mileage charge would have tripled the cost. I tried to call to discuss. Was put on hold for 40 minutes, I got tired of waiting an drove to the center where the clerk alone in the office and not on the phone told me she could not answer the phone because she was providing "customer service" She then proceeded to provide me with exactly no customer service. It would be better to carry the things I needed to move on my back.

    don't wast your time renting from them they are crooks!. fiance had booked a rental with them a…read moremonth in advance for a all day friday all day saturday rental as we are moving into an apartment and needed to move our stuff. well the rental we got was a regular pick up truck and fi called to find out if we could switch to a box truck instead which they did no have so he said thats ok ill make do with what you are giving us. he went on to confirm the rental and the guy on the other end of the line said sorry but you can only have the rental for friday only and not saturday. he asked why and they said its policy that the vehicles only be out for 24 hours at a time who has a stupid policy like that he said your telling me i booked a month in advance and now i only have the rental for one day. rental is for this weekend so now im stuck trying to find someplace to rent me a truck so i can finish moving,? how can your rentals be only for 24 hours when i see uhals being rented and driven across the usa. if i can rent a u hal one way from here to california and drop it off there why cant i rent a uhal to move localy in state for two days that makes no sense. not to worry we canceled the reservation and found a better place that will let us have the vehicle for the amount of time we need it for dont waste your time with them they always say they don't have what your looking for and then to go and switch our reservation on us and tell us one day before we need the truck for friday saturday.

    Colonial Moving & Storage - movers - Updated May 2026

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