I've been here several times and have to say this location is hit or miss. That being said, when they hit, it's out of the park. Every time we go we have the pep pep basil and cream cheese. It is the only way to go. Yesterday I called in an order for pickup. I could tell it was the height of the dinner hour and I understood being put on hold for several minutes. However, after several minutes on hold I was hung up on. Not simply disconnected, but picked up on (I could hear the sounds of the kitchen) then hung up on. Again, it sounds busy and things happen so no big deal, I call back. The nice woman who answers does so immediately and takes my order. No reason to hold this time? Weird, but great. I arrive 25 minutes later, driving from Milton to Sumner for this pizza that is more than a pizza. It's a reward for my wife and I after a weekend of caring for our small child inflicted with mono courtesy of EBV. I write this to express how much we looked forward to our pep pep basil with cream cheese pizza. I arrive and stand in the waiting area watching as a handful of employees walk by without a simple acknowledgement of my existance. It was as if I had walked through the doors and had been temporarily transformed into a ghost. While in my ghost state, I looked around and listened intently and noticed something shocking. Either I had misjudged how busy they were or everyone had cleared out in the 25 minutes it took to arrive. So I began to question the prior issues. After several minutes my ghost state wore off and a nice woman finally acknowledged me. She asks for my name, rings me up, brings me my pizza and I leave. I get to my car and open the pizza to get a glance at its greasy beauty and I come face to face with a mountain range of cream cheese. Instead of being nicely drizzled around the pizza as it always is, there are mounds of cream cheese lumped across it as if someone used an ice cream scoop as an applicator. Gross! I go back in carrying my mountain of cream cheese pizza. While en route to the entrance I pass several people who had just ate at the same place but inside and they quipped, "Bad take out from farellis? Nothing shocking there." Apparently this isn't a new thing for this location. I get back in and am greeted by a waiter immediately. We discuss what was wrong and he returns it to the kitchen to be remade. It'll take 20 minutes. Several minutes later the manager comes up to me and apologizes for the issue. She explains the kitchen had an issue with the normal sauce applicator so they tried to improvise and failed. She said it was unacceptable, had coached the staff, and provided me a gift certificate for a free 16" pizza next time. I appreciated all her gestures and the staff put together a great 2nd pizza. I'll return to Farellis because I'm addicted to this pizza but I do wish their service (from phone through the consistency of the quality of product) would improve. I look forward to using the gift certificate and hope everything goes much better next time. read more

Farrelli's Pizza - This is the 2nd pizza. I failed to take a pic of the first. Just imagine it looked like this but with scoops instead of drizzle. - Pizza Near Me - Sumner, Washington

Save your money and go to Trackside Pizza. The waitress gave the people behind us over the top service then came to us with the bare minimum. I received water instead of iced tea, but was charged for the tea. We weren't even offered a pizza box for our leftovers. Instead of disputing the bill and waiting for our server, we just wanted to leave because the service was terrible. The waitress basically ran past our table and was barely present when she stopped by. Don't say "oh she was probably busy". No! Friendliness goes a long way! The pizza is also meh. read more

This was the third time we've eaten here, with the first two not very good. I instantly thought this time would be the same because I had to stand in the front for a good two minutes before anyone acknowledged my existence. SUGGESTION: Every employee should be charged with greeting someone standing in the front with a "Hi! Welcome to Farrelli's" or "Hi! We'll be right with you!" instead of allowing people to stand there for what might seem an eternity. The food was okay, but certainly not worth the $32 bill for two people. I'm giving two stars. read more

Pretty good food, horrible service. You have to wait forever for your food to be prepared. I ordered a chop chop salad and wasn't told until they brought it out 45 minutes later they have no lettuce so they made it with spinach. I would send it back but I don't want to wait for 45 more minutes. It's one of those restaurants where they hire servers on attractiveness not their ability to serve. read more

Farrelli's Pizza - And my bread and kids pizza's were burned. - Pizza Near Me - Sumner, Washington

One of the best pizzas I have ever had! The northwest pizza was amazing! The service was great, server was really nice and helpful. Will be back for sure! read more

Very good pizza, thin crust a bit crunchy. Daughters had the fettuccine and mac n cheese and ate all of it so that lets you know those menu items are solid. Service was impeccable. Farrelli's is always a good stop for dinner. Nevan was our server top notch service! read more

Wow! I have had few experiences at any food establishment ever like this, probably never! It was my first time at Farrelli's and I am ashamed to the fact I have never stopped before. Although it was after lunch, mid afternoon, I believe the experience would not have changed. We were treated with kindness and a smile by all personnel representing the great food served. We sat in the bar and were treated like royalty by the staff and all the customers had a friendly attitude which was obviously promoted from the management and the staff. We had a hard time deciding on the pizza and finally settled on the "Northwest best" voted pizza. It truly was a delight to the palette. It was on a specially proofed dough fired cooked to perfection topped with Italian sausage, pepperoni, basil, red pepper flakes, mozzarella, provolone, drizzled with a honey cream cheese sauce....to die for!!! read more

Brought mom in last week around lunchtime, sat in the bar and was served by Jesse. He was awesome! Had a great personality and sense of humor and great smile. Both mom and I felt he did a great job. The pizzas were tastey, the iced tea was perfectly sweetened. A little pricey, but we will be back. read more

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Yay! I really do enjoy this establishment. I have been to other Ferreli's before too and noticed that the staff here at this location really makes this place unique. I have observed that they seem to know their clientele pretty well, giving that personal touch. I'm very opinionated (surprise Yelpers!) on the food I eat even though I eat everything in my path. I really am particular with Italian foods and have paid some really good money in many places around the country to find good ones. That being said, I really do enjoy their Spaghetti with meatballs. I realized recently that the tomato soup also has that creamy flavor with herbs too. It's definitely not your average spaghetti, it actually has a unique taste as well as the meatball being seasoned well also. I went back and tried their Alfredo with no surprise that it was also yummy in my mouth. Thank you! I played pull tabs and had a drink at the bar once at this place and everyone seemed to be excepting and friendly. Service has always been prompt and attentive with every visit I have made to this establishment. The atmosphere is clean, open, lots of TV's at the bar, friendly, great place for people to meet up, and just plain old down to earth as well. What a great place to visit. Note, I did not personally have the nachos but the person I went with did comment that the chips were the cheapest most plain chips in nachos that they had ever eaten and could not eat her meal because of this. Since I did not personally experience this, i am not updating my review stars, I'm sorry. read more

When I pay $48 for two GF pizzas, they better be be PERFECTION and these pie's SUCKED! The crust on the bottom was like biting into a soft slice of bread, the toppings were almost flavorless and the cheese was barely melted and lukewarm. I would have been happier throwing $48 in the parking lot so my tastebuds didn't have to go through that. Farrellis's might as well change their name to SF Niners... cause they always suck too =D #PoopCity read more

We had a big family party here last night and the staff was SO great!!! So patient and kind and gracious. The service and food was perfect! Thank you so much! read more

If I could give this place a half star I would. The service was terrible and the food was mediocre. I don't normally write bad reviews but this experience I couldn't shake. We walked in and felt as if we were intruding. The bartender was rude and seemed not to care, and the drink he served me was terrible. Unfortunately this place was very disappointing. Leaving was the best part. read more

I sent a Facebook message but I wanted to make a review as well. I just wanted to send a message to you guys about our recent visit. We were really excited to come to here, we normally go to The Rock but now after our visit, I wish we would have. This was a anniversary dinner for my husband and I. First off, your host sat both my husband and my infant in the way back toward the bathrooms, not a big deal but we were the ONLY ones back there, and it was cold, where in the front there was lots of seating, and it was warm, and there was people out there. Now I took this as they didn't want us out front because we had a infant, which actually she did great the whole time, we don't take her out to a public restaurant unless we know she'll be good. Then your service. We were given a young, taller, blonde male with glasses to serve us. He showed up to say hi and order drinks and appetizers, then our meal, and then didn't come by until we were completely done, which we needed refills in between that timing. We believe in good tipping but he received the worst tip we have ever given. Didn't come back once in between getting our food and the check for refills, to ask how our meal was or if we needed anything else. Food was excellent. But for the price we paid ($65+) and the service we got. We will take our business to The Rock like we normally do. Shoot we should have just went to our normal sushi place and spent that money because it literally felt like a waste because of the service we were given. But we were trying something new for a change. I hope this isn't how your establishment works all the time. Their management has reached out to me and we will be giving them another try. But for right now my 2 star rating still stands until I see if the service is better. read more

Slow service and soggy pizza. read more

Farrelli's Pizza - Pizza Near Me - Sumner, Washington

Knowing the spot in Tacoma is pretty big for the college crowd, I wasn't sure if I'd be into this place or not. I wanted to go to my usual haunt but it seems my friend has reasons for not being able to return. Anyways, we hit the place to catch the seahawks, have a bite to eat and play some pool. Seahawks were on every screen except one, which was nice, no matter where you turned, game was on. The echo effect from every TV being a few frames off from the next made it seem like you were actually in a stadium. I'm not sure if this was a good thing or not... Anyways, me and the ole' lady ordered some food while my friends kept to the drink section of the menu. Which was good for us since all sunday is happy hour and I was able to score some nachos for $4 and a soda for $2.60 and was bottomless and I took complete advantage of that. As for the food, my girlfriend got her salad pretty quick, but our hot food took ages. I'm thinking 20 minutes or so, no joke. It wasn't even busy as far as I could tell. I had some nachos and she had two slices of pizza, cheese pizza. So that was kind of a bummer. Drink refills weren't too bad, one refill was a bit extended, but I've had much worse at other places. But yeah, after our wait, finally got to dig in. By the way, girlfriends salad was good and her pizza was as well. My nachos? Worst I've ever had, period. I finished them, not going to just waste food, but seriously, last time I ever get nachos there, if I make it back. All nacho cheese and then a little burned on top. I dunno, maybe I'm used to something different, but not what I was expecting, but decent for $4 I suppose, portion size was nice, just not good on the palette. Pool tables were nice. A little cramped and had to keep asking people to excuse us while we took shots. When chairs are a little more than a foot away, just too close. Games were $.75, which is too much for me. Sure, tables were nice, but damn. I'm more of the hole in the wall bar that has games for $.25 or sometimes $.50. Whatever. Anyways, place was decent. Not sure if I'll go back or not, will try something else on the menu if I do. Oh and the staff was pretty cool, no complaints there. I did see a couple sit down next to us and wait a good ten minutes or so before they were helped, not sure why though.... read more

We went for my 36th birthday, we eat here often, and I knew our kids can get something they like as well. They have gluten free pizza crust (I have celiacs disease), has been great in the past. Didn't get to eat as my pizza came out ice cold both times. Everyone else's was hot, but I didn't get to eat on my birthday. Sucks, who wants cold meat and cold pineapple on their pizza? No one. Waitress was great, soggy cheese and cold meat is terrible, a mistake done twice. Well it won't happen again, because I won't be going back. read more

We came here on a weekend for lunch. They had decent pizza, and it was honestly better than I had expected. I thought the crust was good and it wasn't burnt (which is always feared with wood fire pizza). I liked the vegetarian pizza with the pesto sauce, it was pretty yummy. Service was friendly but slow and inattentive, even though the place was pretty empty and well staffed. The poor service seems to be the trend across reviews... perhaps a little less talking and a bit more working would help their ratings here! The restaurant has lots of TVs so it seems like a great place to catch the game and is equipped with a full service bar. Bottom line, it's a bit pricey for what you get (in terms of quality) but still an okay option considering it's Sumner! read more

I've only ever come here because my friends want to after work and always recommend doing such on Sunday night because all day happy hour. The service is just... so lacking. They aren't friendly and they're very slow even if they're not busy. The food is just above being mediocre. We usually have one female server when we go, can't stand her but she seems to be the only one. Tonight my friend and I had a male server, he seemed a bit better and more competent, though haste of service still lacked. Their saving grace is their all day happy hour on Sunday and it fitting into my schedule for post-work eats and drinks and their lemon drops are good. read more

I have loved eating here in the past and they have above average pizza. My wife and I came here to eat last night with a rewards card that was suppose to have a 10 dollar credit. When we went to pay our bill at the end of dinner the 10 dollars did not come off. The staff then refused to make it right. Very disappointed. It was sad! read more

Love the food...especially Mom's Salad! Service is very good. The rewards system is a bonus! read more

Boy, has this place gone downhill. When it opened a few years ago, the food was polar opposites than it is now. My small pizza was still a lump of dough anywhere but the crust. And it was 45 minutes after I ordered it. My friend's date got her salad order delivered wrong twice and refused to send it back again. She was hungry. The service was poor and the waitresses need some lessons on etiquette. Yes, it was a busy Friday night, but this should not be an excuse. We moved to the bar after dinner and the service was equally as slow. I only come here now for meeting family and friends because they want to meet in a convenient location. read more

Had 2 calzones and a pizza delivered for $68. Pretty pricey - the calzones were reallly dry and so was the pizza. Disappointed.

Food took forever and when it finally arrived pizza crust was burnt, children's chicken tenders were so burnt and hard 1/2 was inedible for my granddaughter. Very disappointing.... read more

Farrelli's could have been so much better, I think. It's not that the food was bad, it was just...lacking. A salad with avocado in the title had one tiny sliver of avocado in it. A calzone requested without black olives had a number of stray black olives floating around inside. Another salad had massive quantities of one ingredient and hardly any of another. We probably could have forgiven all of this except the service was really and truly terrible. We were one of four tables in the entire restaurant and it took way too long for everything. Extra napkins were forgotten. Drinks weren't replenished. Food took forever to get to the table and the check took longer. read more

Farrelli's is definitely one of the best pizza places around. The pizza is delicious and baked fresh. They have a lot of different toppings to choose from. Their cheesy breadsticks are pretty good but I love the garlic bread that comes with the kids meal. They have a pretty good rewards program and they also have a military special on Sundays. The kids meal gives you a bunch of food and a good sized snack while you wait. If they are busy they bring out dough for them to play with. I've never had to wait long or had any reason to complain. We go here often and we will definitely be back! read more

Went on a Friday night during holiday season and made reservations a few days early. The table (for 10) was ready on-time and the server was very helpful and she did a great job splitting the bill amongst our 4 parties. The pizza was great and timely. They didn't rush us out despite the busy holiday season. Will be back. read more

Farrelli's gourmet fire wood pizza is to die for! They have a create your own perfect pizza menu where you can choose from 1-5 gourmet toppings.. many different types of pizza bases, cheese, meats and ingredients. They also have their signature pizzas if you're not to picky. :) i absolutely enjoyed every slice! One time I even ordered it to go for my road trip down to San Francisco, California. It was well worth it. :D read more

... I'd say this is an okay place to go to if you have young kids and want to watch a sports game while dining to 80s music. The pizza was so-so... I had the their "special" bistro sausage pizza on a thin crust and I think something out of my freezer would have been better. My husband's pepperoni pizza was on the greasy side. The waitress forgot my daughters salad and offered to bring one out when we let her know it was missed...we were almost done with our dinner at that time. read more

Worst pizza ever! So bad TEENAGERS wouldn't eat it. A week later and now I have to throw it away. Not enough toppings or flavor for that matter and cold and uncooked. Host told me 25 minutes to cook. Wood fired pizza never should take that long. Really not impressed. read more

We went there for lunch and believe it or not there werent alot of people their and the service was great and the food is amazing like always . We order the fire sticks and the creamy tomato soup! Yummy it was a great lunch read more

I really enjoy the food here which is why we keep coming back. Our service has been very friendly, but lacking in the attention department. It seems we always know when to hit it just right so we are seated next to large groups and kinda lost in the commotion. On our most recent visit we were seated in the back corner and ordered the Tuesday night Family Special that included a 16" Pizza, a family size salad, and breadsticks. In addition to that my son ordered the spaghetti because he wasn't in the mood for pizza. To drink we had a root beer, a regular beer, and a sampler with a request to be surprised and a hint that I am partial to wheat beers. Our beverages arrived and all seemed well even though there was not a single wheat beer in the variety mix, the others were okay. My son decided to wait until he got his main course to drink his soda. The salad and plates were delivered. We had to flag down someone to ask for salad tongs (read as yell out when someone eventually walked past). Our pizza and spaghetti arrived and we dug in. While eating his dinner, when my son went to take a drink of his soda he realized his glass was not clean. He finished his meal as did I. When they eventually came to check on us, I asked for the soda to be removed since he had a few sips and we were essentially ready to leave and I also asked for a glass of water. When we got the check I did not look at it super closely, only to check if the root beer had been removed and then I paid. It was while the boys were going to warm up the car that I realized we had not gotten the special and we had overpaid in general. They were very quick to correct the situation upon pointing it out and they even wrapped the breadsticks to go. read more

Best service possible sitting at the rail. Chelsea taught me all about pull tabs. She provided great recommendations and made me feel at home at this place. People go to restaurants for the experience not the food. She was the best. read more

My boyfriend and I came here before a wedding to have a drink to kill some time. They pour a big glass of wine and the bartender was attentive after hearing we were on a time crunch. We would come here again if we were in the area. read more

Didn't eat in the restaurant, just met a friend for a drink in the bar. A decent selection of booze, and frankly, much better then I expected for Sumner. Didn't have anything to eat, but the service was friendly and prompt, and the prices were fair. read more

I gotta say when a Long Island iced tea tastes like summertime iced tea from Long Island, shame on them. (Yes, I complained. I didnt think it would be necessary to watch a bartender pour 4 shots) At least with beer, they can't short the alcohol. PS who cares if the food is good, if one can't get a decent drink. read more

I understand why they call it happy hour now. My taste buds were definitely happy. I got the bread sticks which were fantastic. The cheesy-garlicy taste was a perfect match. I also ordered the James favorite which has an alfredo sauce, sausage, chicken, basil, garlic, and of course cheese. It became Zachs favorite as well. It was awesome! The wood fired touch was a great accent to the flavor. The only downside is that the house salad (which my girlfriend ordered) is not that great without the meat. She's a vegetarian and used to love the salad when she could eat meat. I have to agree that it was a little bland. Luckily I had my other goodies to enjoy! read more

The pizza is always good with delicious crust. The service wasn't very good for only a few people being in the bar during lunch. The waiter and bartender were too busy talking selfies instead of waiting on customers. read more

We had our rehearsal dinner here, got married down the road at Windmill Gardens...It was a Thursday and it was much busier then we anticipated. There were about 15 of us and we gave them tons of notice. We were put "up stairs" which just means up the landing... We weren't the only people up there. Service was VERY SLOW in the beginning and we suspected it was because gratuity would be included in the bill (as we were a large party)...He picked it up later but they then the damage was done. We won't be back and the primary reason that we went there was location and cost of food... We will not likely be back... read more

This is a good local spot. A group of us were here before a Sounder U-23 game at Sumner High right across the street. The service was pretty solid especially considering she had a large group of us by herself. I ordered a personal pizza on happy hour. It was pretty tasty. I was disappointed though that they didn't have a single item on the happy hour menu for less than $5. Also all their offerings were bread based (pizza, foccacia, etc.) read more

Good west coast based pizza and very kid friendly. We like to come at least once a month. It's the least stressful dining experience we have with our 3 little kids and the food is goo too! read more