I recently had such a positive experience at Dick's Sporting Goods in Gresham. I went in to pick up…read morea new pair of shoes for my son and was immediately welcomed by friendly staff at the entrance. That first impression really set the tone for the rest of our visit. When we made our way to the shoe department, the associates there were attentive, knowledgeable, and genuinely eager to help. They answered our questions, helped us find the right size, and made the whole process smooth and stress-free. It's refreshing to shop somewhere that values customer service and actually takes the time to acknowledge you. Of course, I couldn't leave without finding something for myself! I ended up grabbing a pair of Nike slides, and they've turned out to be one of my favorite purchases lately. They're unbelievably comfortable -- basically like wearing slippers -- and I find myself reaching for them every single day. Overall, it was an easy, enjoyable shopping trip, and I'll definitely be heading back to Dick's the next time we're in the market for shoes.

This Dick's will be included in the cutbacks soon. We stopped by for a simple Oregon Ducks "O"…read morebaseball cap. We entered the empty store and asked a staff member where the Ducks gear is. He motioned over to a part of the store with his hand, and that was it. They only had a yellow baseball cap with an Oregon ice cream cone on the front. What the heck is that? When exiting, we expressed our surprise that they did not have more gear for a popular university from their state. The employee did not care. Good luck for this location staying in business.

First time buyer. Ordered a custom football fan jersey and I absolutely LOVE it!! I'm really…read moreimpressed with the quality and fit. I was surprised at how affordable a custom jersey was and was delighted to see how high-quality the material and construction are. Shipping was really fast, too. Strongly suggest: Pay attention to the sizing info - the sizes are not like your standard clothing sizes. Following their advice, I ordered 1-2 sizes larger and it fits PERFECTLY! I was grateful they were so specific with the explanation of their fit. I also commend them on their integrity. I paid through PayPal and before the charge even hit my bank account, HK Sportswear called me to let me know that they were refunding an accidental overcharge that sometimes happens with PayPal. Most companies wouldn't have taken the time and I would've had to fight for my money back, but they were right on top of it. They immediately handled it before I even knew there was an issue. I don't have frequent need for sportswear, but when I do I will definitely give them my business again and tell my friends!

From the owner: Custom sports jerseys for baseball, basketball, football, soccer, softball, lacrosse and hockey…read more Custom cheer leading packages, lacrosse uniforms and personalized clothing for coaches, referees and officials. Plus a full line of casual custom t-shirts, sweatshirts, fashion apparel and personalized baseball caps.

They have an evening/night manager who is ALWAYS on their phone watching movies, people come in &…read moreshoplift & he doesn't seem to care that someone walks out with several Columbia Sportswear coats & several Nike hoodies, probably a good $1,000 or more worth of merchandise. AND he's still working there & watching movies on his phone. It's like some of the employees just don't care, while others do. I used to work in a store where we had security people there all the time, employees kept an eye out for shoplifters, we actually CARED about our store!!

The manager says that they are seriously stocking up the store. Weatherman said we have a big storm…read morecoming in the next few days? I wish they still carried my favorite shoes for tennis... I'm still watching for them.

Not a great experience due to a pricing issue. The under garment was marked down to $4.87 with a…read moreblack pen, however, it rang up as regular price. Then the guy said that markdowns are not marked off by pen. Then I told him that there were 2 of the same things marked the same way. I went to the shelf and showed him the other 2 items with the same pricing. He consulted with his coworker and decided to call the store manager. The manager said no and it would still need to be at regular price. I've never had this happen. Usually when there is a price difference and you find others with the same price, they honor the marked price. It was an unpleasant experience and probably need to revamp their policies to honor prices that are marked, especially if there are others with the same markdown price!

I remember when Nordstrom was the epitome of customer service, even was mentionedin my business…read moreclass 25 years ago. Those days are long gone!!! Had 1 pair of shoes left and they were online for $15 cheaper, but wouldn't give me that price in the store. I get it, the color was slightly different, but only one color was listed online. But it's the last one, no box, should be on clearance anyway. Disappointing bc in my mind, Nordstrom was still a customer service beacon... Guess Costco is the last one standing

Smiling faces and great service awaits you when you enter the store. Custom shirts, cap, hand bags,…read moreand apparel both printed Ted and embroidered. Full service florists done real quick, if required. Unique gifts items from greeting cards, soaps, wall hangings, teddy bears, pillows, and more. Come in and say hey to Sara, and see what in her shop today. Smells nice and looks nice, in one of Estacada's older buildings.

I love Capitol Sportswear! Besides being talented, kind, wonderful people to work with, our…read morerelationship with them over the years just gets better. Providing our students and community with a great selection of SJA gear with high quality product and consistently terrific Customer Service easily gives them a 5 star rating however it could truly be a 10!

As with all the Columbia Factory Stores and outlets, the location at the Columbia Gorge Outlets is…read morestellar! Always well stocked with current items at discounted prices. Men's, women's, teens and toddlers, there are coats, jackets, pants, tops, hats, shoes for everyone! It's hard for me to stop in and leave with nothing, even when I don't need anything! The styles are always nice looking, fit well, are durable and come in beautiful shades and prints. Nothing too out there, but also not plain. Their designs are classic meaning, you can wear them season after season. And since they are high quality, they last more than one season. In addition to clothing, they carry gear like sun protection hats, rain pants and jackets, hiking shoes, running shoes, caps, backpacks, umbrellas and more. Just love this store! Those working here are friendly and helpful without being pushy. I'm so happy they just opened up a shop at the Columbia Gorge Outlets which needs some good anchor stores to make the trip worth it. They are currently hiring if you know someone seeking a job in retail.

I shopped, they withdrew money from my card twice, I went for two days in a row, they told me they…read morecouldn't cancel for cancellation

Brandon was incredibly helpful in finding the right bat for my son. Even when we had an issue a…read moreweek after purchasing, he went out of his way to make it right and offered thoughtful, knowledgeable advice. I really appreciated his patience as I'm still learning the ins and outs of baseball as a newer baseball mom. Thank you again! My son ended up with his first Easton Hype Fire and is very excited about it. We are looking forward to a great baseball season thanks to the awesome customer service and knowledge Brandon provided. Store is clean and well stocked. Employees are always kind and ready to help!

I understand the customer isn't always right, but if your own receipt shows differently, maybe…read moredon't die on that hill and just ask for help or guidance. Over the weekend, our family decided to go to DSG, we ended up spending $149~, it was $100 gift cards and the rest was cash. I didn't realize my toddler slipped in some random $17 socks, so I went in the next day to return them. I was met with Oscar, he was nice. I asked if I could get a cash refund since it was a small amount, he said no, due to it's based on whatever majority payment method was used. I leave it at that, I am disappointed because I really don't need $17 gc, I would like cash back. As I am walking back I am reading the back of the receipt, where it says refund will be made on initial form of payment, not majority used like Oscar advised. I spoke with my husband who was frustrated, told him what I read and what was said. My husband thought of work around, we can buy a more expensive item, use cash first for the majority and use the gift cards for the rest. So my husband goes in to try that. Oscar explains, no we can't do that, that it's the system gravitating towards a card. My husband points out what the receipt says, Oscar says it shows on the website, but does not bring it up. My husband returns to the car frustrated, because Oscar just lied and instead of asking for helped, insisted on dying on the hill the customer isn't always right. At this point, I'm going back into the store. I see Oscar talking among his colleagues talking about what just happened with my husband. Im still nice, but I request a supervisor. Supervisor explains Oscar is wrong it's not Majority it's just how the system works. I ask him, how does he want to correct this, and he just offers to cash it. It was such a simple fix. Oscar just needed guidance on how to navigate. I felt like this issue didn't need us as many times going into the store, If Oscar just asked for guidance in the beginning. It was frustrating experience overall. I'm glad we got the result we wanted, but just having to go through hoops, and it was a waste of time. Personally for me, this location left a poor taste, just because I am in customer service. I felt like the training could have been better. I appreciate the supervisor making it right.

Laundry is a fun shop. It is a vintage basketball gear shop. All sorts of basketball jerseys from…read moreall different eras. I love the game of basketball. I played basketball in high school. I was a hardcore Knicks fan in the 90s when Ewing, Starks, and Mason were on the squad with Coach Pat Riley at the helm. Even though I am from NY originally I am now a Warriors fan and live in San Francisco. Besides the cool classic and current basketball Jerseys they had heaps of memorabilia. Kind folks work here and recommend checking them out if you love the game of basketball as much as I do.

Excellent customer service!!Price, selection, employees...great, great, great! Whether you're…read morebuying or selling cool vintage sportswear or calico cut pants, you'll encounter honest professionals here who genuinely appreciate your business and benefit our community. You gotta give!! They make Portland a better place. Give!!! ;)

Swung by today and was helped by two awesome staff members in the store. Was just browsing, but was…read moreso charmed by the friendly service that I ended up looking longer and picked up a couple of shirts. Excited to learn more about the brand! :)

Dropped into this shop to get a hoodie for my son and was helped by a guy named Walter who did a…read moregreat job of making sure that everything went smoothly with my transaction. I had experienced a glitch on the online shop and he generously made up for that when I came to the store in person. Definitely returning here! Merchandise looks awesome and the vibe is very mellow. Much appreciation for top customer service!

I left a message 2+ months ago on their phone...no reply!!!!!…read more I found another FANTASTIC HABERDASHERY that actually knows what ATTENTIVE PERSONAL attention means in the business..they don't!

We had such wonderful helpful service, What an amazing selection of hats. I could have spent all…read moreday in there trying on hats.