My experience shopping at Shoe Mill was awesome. The person that helped me was patient and answered…read moreall my questions with a smile. He was also knowledgeable. I wanted to try many different size, colors, and models, and he was pleasant throughout. He even told me where to go to find a different brand. Of course, I didn't because I wanted to buy the best shoe brand which is HOKA. I ended up not buying anything from the store because they did not have the color I wanted. He never stopped being pleasant. Melanie T ended up buying something. I was happy that she did. I did not want all his efforts to not lead to a sale. Shoe Mill will be my first stop next time I am buying shoes...

I had an issue with a pair of work shoes that I bought last month. And Roger was super helpful and…read morethey replaced them on the spot.

I was searching for a super comfortable black shoe and received lots of suggestions. That helped me…read moremake my decision pretty speedily. Kasey was very knowledgeable about the different brands and their qualities.

Walked into this store the same time as a lady did with her big purse. The lady clerk at the store…read moresaid hi to the lady customer but came right up to me didn't say hi and flatly told me I had to give her my jack spade messenger bag. I refused because my iPad, wallet, iPhone, my Burberry leather iPad case and Louis Vuitton sunglasses were in it. She continued to fight with me on it and I asked why she didn't ask the lady to put her large coach purse behind counter. She said "I have a bag". Mind you I couldn't even fit one shoe in my bag if I were to steal, which I would not anyway. She said "fine but I am going to watch you". And she just stood there with her hands on her hips staring at me with a glare as I tried the shoes. So when I tried on some vans that I really liked ...was so put off by the sales clerk that I put them back. Then went up to counter and proceeded to tell her how uncomfortable she made me and how I was pointed at racially because I am a gay man (spoke very nicely) I might add. Asked her for her first name as she conveniently flipped her badge as I walked up to her....she retorted by saying "leave now". I did. Called headquarters made a big complaint to the division manager. They lost a $60 sale and I went to Vans where they treat me with respect and didn't question my bag and bought them there. In this day where guys have purses/bags too... to hold all there tech stuff...( this ...shouldn't be a question). Never will I buy shoes from Famous Footwear again. My last purchase there was $150 Nike running shoes.... you lost a customer and I hope they fire this lady who was very rude and prejudice. I also wrote a bad review on Google, site jabber and reported them to consumer affairs and the BBB. Update: Division manager called me, apologized profusely sent me a $50 gift card for my trouble. Went back to store spoke to manager - Anna, very nice lady, she saw my messenger bag she even said I couldn't fit one shoe in it,...anyway their policy is not to ask for people's bags. When she looked at it she even agreed it's the size of a small purse. She was very apologetic too. They are taking action with employee, they could not tell me how, but I am glad it was resolved.

While I certainly don't need any more shoes, I can't pass up the opportunity to check out a…read moreNordstrom's discount shoe rack! And this store is 100% dedicated to shoes! Nordstrom's always has a great selection of shoes ranging from high end designer to mid level brands. Unlike other department stores, Nordstrom's has a decent selection of brands that carry orthotic shoes (Vionic) or have arch support (Birkenstock, Munro, Naturalizer) which I require, so when they are offered at their rack for a significant discount, I grab them. The racks often get shoes leftover from other seasons so all sizes aren't always available. But they have enough of a selection that I typically find something plus the sales staff will check online and call other stores. This may be a discount store but they still provide Nordstom's high level of customer service. Most important, the store is well organized, lots of room between aisles and plenty of places to sit and try on shoes. Definitely worth popping in if you are at the Columbia Gorge Outlet Mall or passing through Troutdale.

This is our go to store for shoes. They typically have a great selection of shoes. The prices are…read moregreat. The customer service is always friendly and helpful, and the store has a program for helping young students at a nearby school.

I recently had such a positive experience at Dick's Sporting Goods in Gresham. I went in to pick up…read morea new pair of shoes for my son and was immediately welcomed by friendly staff at the entrance. That first impression really set the tone for the rest of our visit. When we made our way to the shoe department, the associates there were attentive, knowledgeable, and genuinely eager to help. They answered our questions, helped us find the right size, and made the whole process smooth and stress-free. It's refreshing to shop somewhere that values customer service and actually takes the time to acknowledge you. Of course, I couldn't leave without finding something for myself! I ended up grabbing a pair of Nike slides, and they've turned out to be one of my favorite purchases lately. They're unbelievably comfortable -- basically like wearing slippers -- and I find myself reaching for them every single day. Overall, it was an easy, enjoyable shopping trip, and I'll definitely be heading back to Dick's the next time we're in the market for shoes.

This Dick's will be included in the cutbacks soon. We stopped by for a simple Oregon Ducks "O"…read morebaseball cap. We entered the empty store and asked a staff member where the Ducks gear is. He motioned over to a part of the store with his hand, and that was it. They only had a yellow baseball cap with an Oregon ice cream cone on the front. What the heck is that? When exiting, we expressed our surprise that they did not have more gear for a popular university from their state. The employee did not care. Good luck for this location staying in business.

Wide selection of shoes for men, women and children with an especially large selection of sneakers…read more Prices appear the same as other Famous Footware shops located throughout Portland and the surrounding areas. This seems to be the case with many stores at the Columbia Gorge Outlets, they are not true outlets with discounted prices. Because I require shoes with lots of support, I don't often have luck with the shoes they carry but for those without foot issues, there is a large variety of brands and styles to satisfy most.

Purchased 4 pairs of shoes and had the worst customer service by Manager Todd. As I was walking…read moreout, I noticed they did not give me my BOGO on the second pair of shoes. Was told by Manger Todd I would have to go to the back of the very long line if I wanted to receive the credit they forgot to give me. Not only was he very rude about it, he then walked away and would'nt even admit it was their fault. I could tell the women working the registers were very intimitdated by him. Made me sad to think these poor women had to work under such a Ill-mannered manager. Not a place I will ever retun to.

Stopped in on a Saturday afternoon to see what sales that had going on. The Lady was welcoming and…read moretold me about their bogo half off sale. I immediately headed towards the sale and lucked out on two comfy pairs. I didn't plan to buy anything but hey a girl can never have enough shoes. I didn't have any coupons on me but the lady at the check out in front of me had a $10 off that she didn't use and was kind enough to let me use it. Tip: Sign up for their email list and you'll get a coupon for $10 off on your bday! Yay for more shoes and friendly people!

We went in here looking for some nice loafer style shoes. The staff were very friendly and quickly…read morecleaning / putting things away as needed. The staff seemed to be genuinely good, without pushing or hovering until we bought something. They also were sure to inform us of the coupons online available to lesson the out of pocket even more. Kudos!

Came over to do some window shopping. They have a Columbia, Gap Outlet, Bath and Body Works,…read moreFamous Footwear, Vans Outlet and many other stores. They have three stores gear for entertainment. Claw City, Fantastic Arcade and Discs and Dice. You have limited amount of restaurants here. Subway and Starbucks. If you want to find more restaurants, head a little bit and there is Troutdale Food Carts. Lots of choices for everyone. The Multnomah Falls Shuttle picks up interested travelers here at the Outlet mall parking lot

At the time of writing this review, the Yelp listing for "Columbia Gorge Outlets by Simon Property…read moreGroup" was closed (I believe somewhat recently). "Yelpers report this location has closed." However, that's not true because we just shopped here. I submitted edits to Yelp to remove "by Simon Property Group" from the business name and reopen the listing. Hopefully, by the time you read this, the listing will be open again. According to a January 25, 2016 article by Chain Store Age, Simon Property Group sold "Columbia Gorge Premium Outlets" to New York-based Time Equities Inc. (TEI) for $28,425,000: https://chainstoreage.com/real-estate/time-equities-acquires-columbia-gorge-premium-outlets-000 Currently, Columbia Gorge Outlets is managed by Norris & Stevens. According to TEI, the 164,236-sf outlet mall "is 87% leased to 37 tenants. All the tenants are national retailers." https://timeequities.com/properties/columbia-gorge-outlets Our group of eight visited Portland for vacation. We stayed in the city and took a day trip to hike in the nearby Columbia River Gorge National Scenic Area. We stopped by this outlet mall to pick up some items for hiking. For example, someone bought a shirt from the Columbia Factory Store and another person got shoes (sneakers) from Famous Footwear Outlet. This outlet mall is conveniently located right off I-84 exit 17 (Marine Drive / 257th Avenue) in Troutdale, Oregon. Troutdale is a suburb of Portland. The two cities are about 16 miles apart and both are located in Multnomah County. The outlet mall is about halfway between Portland and where we hiked (Wahkeena Falls). Great location for what we needed. Columbia Gorge Outlets is one of the smaller outlet malls I've visited. The size and look of it is more akin to a typical American suburban shopping center than a sprawling outlet mall. In terms of appearance and amenities, it was pretty standard. Before heading out, a few of us used the restrooms by the mall's offices on the south side of the property. Overall, the property was clean and expectedly peaceful and quiet during our visit on a Friday morning around 10:38am.

I prefer Marshall's over other similar stores in the area. They are in a strip mall so parking can…read morebe tricky but usually it's fine. The store is always clean and organized. I know that what I'm looking for is going to be in the area they say it will be and I won't have to kick stuff out of the way to find it. The employees have always been friendly and the prices are reasonable.

Sad that this is the worst store for people east of Gresham. No stock. Empty shelves. They blame it…read moreon the holidays, but it's just a cop out on their performance. It's end of January. To go to a decent store you have to drive another 30 minutes away. Disappointing.

If I could give a -5 star I would. Don't even waste your time coming here. I had to come back 3…read moredays in a row for them to "look at my clothes" just for them to tell me they aren't going to take anything due to them being "faded, spots, or wearing" half of the clothes I brought in were brand new and never worn... I'm beyond irritated with this place.

I took our daughter to do some shopping and while in the store another customer came in hoping to…read morehave their shoes purchased. The gal at the counter told her they couldn't purchase them due to the condition. However when the customer left, the gal behind the counter made a phone call on her cell phone and very evidently to a friend. She began to complain about the customer that had just been in. She didn't seem too worried about what any other current customer in their store would think because she wasn't quiet about it. Next time, take a break and vent in private or wait until home. Bad business practice Nextt.

Boot Barn is a really cool place! I went in to find a pair of boots, and never having been to Boot…read moreBarn before, was honestly overwhelmed by the huge selection. The front of the store has the conventional "cowboy" boots and hats, ranging in price from "oh, that seems reasonable" to "WOW! I never realized that these were so expensive!". The back of the store has a huge selection of fashionable work footwear, and the middle of the store has many racks of apparel. Boots are arranged by size (just as shoes in a shoe store are), but the signage was easy for me to overlook. After spending a lot of time generally feeling lost, the only on-duty employee came over and provided a HUGE amount of help. She spent a lot of time bringing me boots of various styles and price ranges, various insoles to try them with, and explained to me that they could stretch three different areas of the boots if a liked pair needed a bit of adjustment. I ultimately selected a really nice pair that carried a high price tag, but this truly seems like a one-time investment, so I didn't mind this. I'm really impressed with Boot Barn, and highly recommend it if you're looking for Western wear or Western work shoes or boots. Don't let the toppled wooden horse in the parking lot dissuade you.

Randomly stopped in after passing this store a hundred times, literally, as I am always driving…read moretheough the Gorge. I entered with the intent of just checking it out and immediately saw a faux suede duster with a little fringe and beautiful silver cabochon buttons. Tried it on and the fit was perfection. Two shoppers immediately commented saying you must buy it. Of course I did! While carrying my prized coat around, I checked out the rest of the store. As the name implies, they have racks and racks of western style boots in all shades of brown, black and beige. Men's, women's and children sizes. Lots of cowboy hats, too! Plus some accessories like earrings, necklaces, belts - all bobjo and southwestern in style, think faux silver with turquoise and leather. There was a small clothing section with jackets, shirts, boho maxi dresses and jeans. Was very happy with my purchase and fear I'll be stopping in more frequently if my wallet can take it! Actually, the prices were very reasonable, it's just that I need absolutely nothing but love fashion and have zero willpower!