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American Fork, UT

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Famous Footwear

4.0 (1 review)
Open • 11:00 am - 7:00 pm
Updated over 3 months ago

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7 years ago

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SOLS - Kids

SOLS

1.8(4 reviews)
2.6 mi

I just recently discovered this company and I'm a fan! Hand-made shoes from Mexico, beautifully…read moremade, and the details are obvious in each pair I've seen. The warehouse is local - based in American Fork and the staff is very friendly and just happy to be of service in person. Met Amanda and Damon, and they make you feel right at home when you're shopping their warehouse sales. Owned my first pair of huaraches a few weeks ago and they are not kidding when they say they feel comfortable on your feet at the first try and use! These huaraches feel like they don't need to be broken in, it's like a big hug to your feet. When you buy shoes from this company, be reminded that this is a local business, supporting the families of Mexico, who are the artisans behind this company. I'm a big fan of supporting local companies like this!

The absolute worst customer service I've ever experienced in my entire life. I placed an order on…read moreMay 19th. It was a gift for my Daughter. She still hadn't received the shoes in July! She obviously needed them so she had to go out and buy some other shoes. I contacted SOLS through the Shop app and asked what was going on and they never answered me so I requested a refund and repo the charge on my cc They finally contacted me, but refused to refund me even though they had never started on my order and it was their error. Bad business. Very unprofessional. They don't care about customer satisfaction or customer service at all. I have NEVER encountered such bad ownera.

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SOLS - Ana in Cafe Torri

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Dance Works

Dance Works

4.3(6 reviews)
1.0 mi

I have bought leotards (they have great sales and my daughter is hard to fit.) and Pointe shoes…read morefrom The Glass Slipper. My daughter is "hard to fit". She blames her father for her feet. I learned more about feet, fitting and spacers in the time it took to finally fit my girl. Thank Yoy Glass Slipper and your clerks were epic! (I didn't know anything about spacers, toe shields and box shape differences from Freed, Capezio or Bloche or the other various names they have tucked around in cubbies.) After several hours (7) over a couple of weeks testing shoes, we determined it was a size they were out of.. Glass Slipper ordered the shoe we tgought would fit, and gave the ballet teacher a choice between two shoe sizes to determine fit. The one that we had to order was the right size. If I had continued making the shoe choices I had prior to Glass Slipper I have no doubt my daughter was well on her way to bunions. If the shoe doesn't feel right, leave and return because feet change through the day and getting the best fit is/was a huge difference. The historic craftsman repurposed to a dance clothing store is charming. Every time I go there I spend extra time looking at the beautiful items and even took my husband for a tour.

The young girl who was working was so helpful when it came to finding the right shoes for our…read moredaughter. She was so kind and knowledgeable. They had a wide variety of sizes and colors when it came to the clothes as well.

Red Wing

Red Wing

4.1(9 reviews)
8.3 mi
Established in 1905
Family-owned & operated

Aimee is a sweet person but while she knows plenty about shoes she doesn't know how to order shoes…read moreto your house. If you ever go to this store and something doesn't fit you will get no help as it's a dealer discount store meaning they do what they want. We left and called this store to order some boots that liked online that ended up being the wrong size. We were offered the opportunity to return them initially or go to another red wing store. No red wing store had them in stock so we called Orem to ask if we could order the right pair. We were told we would get a call back from Aimee in 30 minutes when she got to work but it ended being 4 days later. To our surprise it was the manager of whom we had never spoken to outside of just seeing him at Orem who called and refused to help. He stated that we knew it was a discount store and that all sales are final. We told him that although they are a discount store, we called in to give Aimee the commission on creating an order for us on a style we viewed online and that they were the wrong size. We told him that we needed to hurry and get a solution to this situation but he refused and started to give us a number for customers care then hung up. We called back and got no answer.Now we are stuck with a pair of boots that don't fit. If you go here and see a guy with a long beard with an attitude. Walk out. This Red Wing franchise doesn't deserve to be associated with such a good boot maker. Update: no thanks to Orem customer care helped and sent the right boots and a return label for the ones that don't fit. To my surprise, the conversation was less than 5 minutes. Orem definitely could've done better, they just chose not to.

Redwing sales rep said I had 6 weeks even if I wore the boot they would help replace the boot if it…read moredid not fit. They do not so spend you money somewhere else. Only wore boots for a total of 10 hours. They will not replace them.

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Famous Footwear - shoes - Updated October 2026

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