This store is clean, bright and stocked. The employees were helpful with pickleball paddles and…read morekids baseball equipment. Pricing seems a bit high verses online.

Really disappointed in the customer service here. Had one associate that was very helpful in…read moregetting some shoes that I was looking for, but then was left with another associate (not sure of his name, but he has a more muscular build, with a buzz cut and earrings) who left for twenty five minutes and never came back. He passed me a couple of times with a box of shoes, but avoided eye contact, and we eventually left. I'm not angry or anything, and I don't mean to be a Karen, but just disappointed that customer service associates don't have just a little bit more training before going out on the floor. Bummer!

I have shopped here for years! Always knowledgeable people to guide me! From smart watch to…read morerunning shoes!

A little barebones. Could have more. Only a little apparel, I would've liked to have bought a…read morerunning tank. Only hokas, new balance, mizuno, asics, and brooks. Nice service that checked in on us.

Parking area is clean and spacey. Walking into the store, we weren't greeted. Two girls at the…read moreregister helping one customer. We walked back to the shoe area and needed a size. My husband had to call multiple times for one of the girls up at the register to come and help us with shoe sizes. Both girls on their phones, up front. Finally, one of the girls notice and starts to walk back towards us. Then a guy comes walking out of who knows where, approaching the girl and telling her she needed to stay at the back end and watch the area. Perhaps the store manager? He handled the situation very professionally and the girl stayed at the back end. I mean come on, if you have customers in your store you should NOT be on your phone unless you're on your own time, like on lunch. What a crazy generation we live in now. We finally got assisted, tried on sizes and we were ready to check out. At the register, another customer walks in and THAT person is greeted with a "welcome in". Uumm, yeah, I wasn't expecting that because we weren't greeted when both girls were taking care of a previous customer. Strange. They had sales going on and while walking around looking at the sales, they weren't too bad. I haven't shopped at a BIG 5 in over 9 years. So I'm not too sure what their prices would be like. They seemed pretty cheap compared to DICKS sporting goods and Scheels. The store is clean and organized and well maintained. They have an average amount of inventory, not a whole bunch. We needed navy blue leggings. All we saw were black, dark grey and multi-colored ones. Not a whole lot of color options to choose from. The sizes range from S-XXL and you'll be able to find the sizes needed because they're stocked up with each size between that range. Overall store quality is nice. Customer service, could be MUCH better. For me, the service is always my first impression as soon as I step into the doors. There's no time to be an unhappy or distracted retail worker. You're on the clock. It doesn't take a lot of energy to throw on a smile and greet everyone walking through the doors.

I was in search of a trampoline, like a lot of others right now, BIG 5 placed me on a waiting list…read moreand not only did they call me when it was my turn but they also kept me updated with other calls ensuring I still wanted one and letting me know they were doing everything they could. I was very impressed with the manager who I interacted with several times as well as the other employees encountered. The manager even helped load it in my van. I will definitely be back to this location! Excellent customer service!!!

So what sets Pro Image Sports apart from, say, Fanzz, the other big sports retailer in the Valley…read more Not very much. Both have the authentic NFL and NBA jerseys, t-shirts, sweaters, caps, jackets, accessories, and other sports team-related stuff. Both are overpriced by about 20%. The one original I did find at Pro Image was their Mitchell and Hess collection, which has some cool retro NBA logos and teams on their caps. Fans, Pro Image ... you could plop me down into either store, and I wouldn't be able to tell one from the other. Still, I recommend giving a look through!

I have never in my life been asked to show my ID when buying a shirt and a face mask. I was the…read moreonly person of color in the store with maybe 5 other costumers around. After ringing up my items he asked for my ID which I thought was odd for a shirt but I thought he must have to ask everyone for it. Nope!!! I waited and observed that I was the only black person out of 5 white people to be asked to show ID. I sure hope you train your employees better then that. Maybe corporate will make that right.

I love new balance running shoes. They are my go to casual "Tennis Shoes" or "Trainers" as the…read moreBrits say. I had no intention of stopping in today, but thought what the heck I'll just look around and see what they have at the outlet store. Maybe they have something for my trip that is coming up. They were having a sale so Yes! of course I bought some new trail shoes. I only wear hiking boots when I hike, but thought I would give their shoes a try, especially since it's been so hot, my feet sweat in my boots. Salesman was very helpful guiding me to the pair of trail runners I bought. He was very knowledgeable about the different "type" of shoes. I had on my own New Balance shoes, and he explained the construction behind them. Oh so that's why I like them, and they are so comfortable on my feet! He said never to put your shoes in the washer, and to use a cleaning solutions instead. They had some there so I bought some. Note: he never pressured me into buying the cleaner, he said any cleaner would do. Now the test is... can the shoes at the outlet vs the shoes at a regular store pass my new balance comfort test. We shall see.

I'm a person who doesn't like to be approached when it comes to shopping. It was no difference when…read moreI came to this store. I wanted to get in and out quick, especially at the outlet store. However, the impression the staff left me had changed my views on salesman and how my shopping experience can be different. I had a 5-star experience with Brett and I'm so glad he approached me. Brett genuinely asked me a few questions to understand what I was looking for in shoes. I had a general idea of what shoes I wanted and I preferred to try them on on my own. I even told him that I wasn't sure if New Balance was the right place. I was not only wrong, but Brett understood exactly what to suggest based on my answers. My foot size was remeasured as part of the fitting process. To my surprise, I was also wrong about my shoe size and it was confirmed by trying on 4 different pairs of shoes. (Professional fit: shoe fitting in the morning is the most accurate - this is important for people with diabetes to find the right fit). With Brett's help, I made educated decisions, which is what I look for when I help others, too. Brett was genuine, patient, gentle, professional, knowledgeable, caring, and not pushy at all. As an observant person and someone who has experience interviewing candidates in the past, I'm confident to say he is capable of helping all ages of customers. From looking up Hoka online to checking out New Balance at Outlets, here are my wins: - Tried out the 1080 v14 (I genuinely think everyone should have a pair of these) - Know what my updated shoe size is - Got the best deal with current discounts, clearance, and BOGO 50% off (staff can help you look up which pair of shoes are on clearance and order them for you if the color isn't in store) New Balance provides shoes with fresh foam comfort, wide toe box, and arch support - everything I look for in a pair of shoes from everyday wear to running (plus the discount benefit at outlet). I ended up not getting in and out quick at all, but my visit was wonderful because I let Brett help me. I was impressed by the service provided here.

The young girl who was working was so helpful when it came to finding the right shoes for our…read moredaughter. She was so kind and knowledgeable. They had a wide variety of sizes and colors when it came to the clothes as well.

I have bought leotards (they have great sales and my daughter is hard to fit.) and Pointe shoes…read morefrom The Glass Slipper. My daughter is "hard to fit". She blames her father for her feet. I learned more about feet, fitting and spacers in the time it took to finally fit my girl. Thank Yoy Glass Slipper and your clerks were epic! (I didn't know anything about spacers, toe shields and box shape differences from Freed, Capezio or Bloche or the other various names they have tucked around in cubbies.) After several hours (7) over a couple of weeks testing shoes, we determined it was a size they were out of.. Glass Slipper ordered the shoe we tgought would fit, and gave the ballet teacher a choice between two shoe sizes to determine fit. The one that we had to order was the right size. If I had continued making the shoe choices I had prior to Glass Slipper I have no doubt my daughter was well on her way to bunions. If the shoe doesn't feel right, leave and return because feet change through the day and getting the best fit is/was a huge difference. The historic craftsman repurposed to a dance clothing store is charming. Every time I go there I spend extra time looking at the beautiful items and even took my husband for a tour.

I did not biy anything yet the staff was very friendly…read more I like going into the Unite or Collective stores: they are so beautiful. This Unite store seems like an outlet store yet not disorganized at all. Prices were very good. Plenty of selection too. Worth the visit.

Came in here looking for a running shoe that wasn't quite yet in stock, however, Laakeena (man I…read morehope I spelled that right) really helped me out. Very personable and helpful. She suggested I try the Pegasus as most fits are somewhat similar. She was able to help me order for delivery to my house. Great customer service. Actually all the reps were really nice, but Laakeena came to me first so I'm giving her props.

Shelle was fantastic and had the patience of a saint! I live in California and go to visit my…read moreniece in Provo once a year. I took her shopping there for a belated Christmas gift. We went to this store in American Fork specifically she said the ones closer to her didn't carry anything in her size. I wasn't planning to buy myself anything, but everything was so cute, and the prices were so good that I couldn't help myself! Shelle was beyond generous with her time, and was remarkably helpful and patient. We both ended up buying a bunch of stuff and we are already looking forward to coming back next year. This is going to be a pilgrimage destination from now on. Shelle was the most attentive and kind salesperson I have ever met. She even helped us find where we were going to have lunch (great recommendation, by the way, thank you!). We will absolutely be back. And, slightly off topic, I look so cute in my new clothes. Lots of compliments. Shelle quickly figured out my style and preferences and helped me find some really great stuff. I don't think I've ever left a clothing store review before, and I'm super busy with two jobs and law school, but this place, and Shelle specifically, was worth taking the time to write this review.

Great place to go to buy your wife, girlfriend, or someone special their next gift!! If you're in…read morethe store ask for Karen for help to get the best service possible.

Bella Ella is such a cute little boutique. They have traditional boutique-y clothes -- dresses,…read morejeans, shirts, shoes, jewelry, etc. I went inside to look for a dress to wear to a wedding, and though I didn't find one, I found other cute items that I would have been interested in on a different day! The service was not good at all. The entire time we were in the store, we were the only customers, and there was one employee. The employee didn't say anything to us the entire time we were in the store. I understand getting ignored when the store is busy, but there is no excuse for why we weren't greeted or asked if we needed assistance. Overall, cute store! I might go back another day when I'm not looking for something specific. However, I was very disappointed in the customer service.

Awful!!! The clothes are falling apart and customer service is rude, dismissive and they lie! No…read morewonder they have F ratings on the BBB all locations! BEWARE!!!

As a disclaimer, this store has a lot of used shoes. Some are great condition, some in fair…read morecondition and some who might have a few miles left. They also have new shoes for regular price as well. Please check the treads and soles when you are browsing. Now that that is out of the way, the selection is very well stocked. There are a lot of different colors so if you are looking for something specific you might have to compromise. The store is split into half with men's and women shoes grouped together. Literally half of the store. For each. If you do need a brand new pair of shoes at retail price they can go grab those for you in the back. Prices are marked on the box by a colored sticker. The price list is standing on top of the aisles so you'll know exactly what you'll pay for them. Prices seemed to reflect what condition they are in. When in doubt look at the sticker on the box. As for the staff I had nothing but a great interaction with the people working. One of the guys took time to answer all my questions and even had me try the different styles on while explaining the differences between each shoe. There were other customers and they had great interaction with them as well. The store was very well organized and very clean. Usually shoes stores look like a hurricane just passed through and there are boxes littered everywhere. Not here! $65 for an almost brand new pair of running shoes is a deal to be had. I'll be back for sure!

Great shoes for a great price. If you need running shoes especially trail running they are great…read more Wide toe box so my feet aren't cramped.