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FairLease

3.8 (49 reviews)
Closed • 9:00 am - 5:30 pm

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Richard A.

I was referred to FairLease by my credit union after, based on the poor reviews of the 3 major lease services in Houston, I asked them to give a name of an honest service. Enter FairLease. I could not be more pleased with their performance and especially my agent, Tim Spotts. He found the exact Jeep Gladiator I was looking for and had it delivered to me within one day. As a retired engineer and teacher, I value people who follow through on their word. Tim and FairLease are that. I highly recommend them to anyone needing to lease a vehicle.

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7 years ago

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8 years ago

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Taylor R.

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Review Highlights - FairLease

“As I wrap up my second lease from FairLease, I have experienced awesome transactions with my rep John Tatum.”

Mentioned in 5 reviews

Read more highlights

Audi McKinney - Without this ladies patience and guidance, I would not be the coolest new driver in town

Audi McKinney

(124 reviews)

I'll tell you what... buying a car is usually something I brace myself for. I'd rather sit in a…read morehot room with a warm drink. But working with James Yowell at Audi McKinney (Sewell) was the complete opposite--it was genuinely a great experience. From the start, James made the process easy for me, my wife, and my son. He was patient, professional, and took the time to make sure we felt comfortable every step of the way. No pressure, no confusion--just straightforward answers and a focus on making sure we got exactly what we wanted. James dealt mostly with my wife, but his patience and kind attitude went a long way. We ended up purchasing an Audi S5 Sportback for my wife, and she absolutely loves it. James made what could have been a stressful day feel smooth, simple, and even enjoyable. His attention to detail and willingness to go the extra mile made the entire buying experience a pleasure. If you're in the market for an Audi, or even something else since they sell used cars too, I can't recommend James and the Sewell team in McKinney highly enough. They truly deliver the kind of service you hope for when making such an important purchase.

After being a bit disappointed with another Audi dealership (not a Sewell one), I decided to give…read moreAudi McKinney a try. I was having an odd issue with my car -- and it wasn't fixed like the other dealership said it was. Because I couldn't wait 3+ weeks for a loaner car from the other dealership, I came here. I didn't realize that Sewell has more loaner cars than all other area Audi dealers combined (I think I got that right...). They hooked me up ASAP with a loaner, and had my car for a week. They were thorough and patient, and found the issue -- and fixed it for me. A couple weeks later I came back to have them do my annual state inspection as well. Manny and Michael were both great to work with. This dealership has complimentary WiFi and water, separate enclosed kids' rooms, and enclosed areas to talk/work with your assigned associate. You can make appointments online--or not. Up to you. Highly recommend Audi McKinney to care for your German machine!

Aloha Auto Repair - Door damage.

Aloha Auto Repair

(77 reviews)

I recently visited Aloha Auto Repair for a second opinion after another shop (during an aligment)…read moreclaimed I had dire suspension issues that would cost a fortune to fix. From the moment I chatted with Amon and then Steve on the phone, I was impressed with their service. They fit me in same day for a free suspension inspection, and the staff took the time to document their findings with pictures and video. This was super helpful for understanding what was actually going on with my car. While they pointed out a few small areas that would eventually need attention, they reassured me that it wasn't urgent and that I didn't need to replace anything right away. They not only saved me a significant amount of money, but their friendliness and professionalism made the experience even better. I specifically worked with Steve, Amon, and Jonathan, and all three were very knowledgeable friendly, laid back, welcoming, and genuinely helpful. I'm not surprised about the other awesome reviews as its clear they truly prioritize great customer service. I left feeling relieved and also confident in their expertise, and I definitely plan to return for any future auto repair needs. If you're looking for an honest shop that provides fantastic service, I highly recommend Aloha Auto Repair! Thanks so much, Steve, Amon, and Jonathan. I really appreciate y'all!!

Aloha Auto is a great place to take your vehicle. it's always painful to take your car in for…read morerepairs but Steve and the team do a great job. They do great work, handle it quickly, keep you updated and can manage any warranty process. I have referred close friends to Steve and the Aloha team and they always let me know that what a great job Aloha did. 5 stars!

Pat Lobb Toyota - Labor Day Weekend Savings Event

Pat Lobb Toyota

(614 reviews)

Tyge Anderson assisted us by our servicing…read more He was very professional and was able to explain me the process since this was our first time servicing our car, here in Texas. He was also very personable and polite. The best part was that our prepaid servicing required only 45 minutes and Tyge kindly agreed to complete the prepaid service confirmation once their HO opened later in the day and that we could leave immediately! Three cheers to Pat Lobb Toyota service center and especially to Tyge Anderson !

Bought a new 4Runner there. A week later, I called and asked them if they could remove the dealer…read moreinstalled GPS tracker from my car because I don't want to be tracked. Someone from the Service Dept said VERY COLDLY " We can't uninstall it. Do you want to talk to Finance Dept?", for which I asked " I am not financing with Toyota or this dealership. What does it have to do with your Finance Dept?" He refused to answer my question and said coldly, "I'll transfer you to the Finance Dept." Then, without me agreeing or even letting me finish my sentence, he put me to the Finance Dept, which didn't answer their phone 4 times. Later on, I also had to call the Finance Dept to ask where my registration was because they blew past the legal 30 day deadline to file it. My suspicions were confirmed when I finally received the registration and saw a late fee penalty in the itemized charges. No one in Finance ever picked up the phone to explain why they failed to file on time; it just goes to voicemail every time. This is a huge red flag. Dealerships often delay these filings when they have internal cash flow issues or major back office disorganization. My car buying process was relatively okay, other than the typical salesman tactics (which were a lot, but expected, I guess. For example, the actual document's fee you pay is more than what is shown on the invoice you sign at the end. The form you sign says the doc fee is $225, which is right on the state mandate maximum amount. But you actually paid more than that on another copy of the invoice. The dealership add ons. etc. ) which I was able to see through it because I was prepared. But I feel like there definitely is something fishy going on with their GPS tracker (CarRX). Why is the Service Dept so defensive about a GPS tracker on a car I already bought? My lender doesn't require it, yet the dealership is acting like it's state secret. Why are they so desperate to keep a tracker on a car they no longer own? Or are they trying to keep tracking me and keep selling my data to make more profit off me? Emm, food for thought. I was going to give this dealership a 4 star. Because everything was fine with me until when I had this rude encounter with the Service Dept and the non-responsiveness from the Finance Dept.

Midas

Midas

(60 reviews)

Sam is very honest and personable, they tell you what your car needs right away and what can wait a…read morebit longer. They have great courteous service and rapport, and I have gone here 3x now with no issues. Best Midas I've ever been to.

I initially had a positive experience at this location. When I needed a new alternator, the team…read morewas friendly, helpful, and got our van in quickly for repairs, which I really appreciated. However, my disappointment began about six months later when the alternator failed unexpectedly. This location advertises a "limited lifetime warranty" on some parts. In the case of an alternator that would be 12 months, but when I contacted them about the faulty alternator, I was told there was nothing they could do because we had since moved. This left me with no support and forced to pay for another new alternator out-of-pocket. Alternators should last much longer than six months, so I was shocked they wouldn't stand behind their warranty or make any effort to help with the additional costs. I felt let down by their lack of accountability. If they're using parts that don't hold up, they should either reconsider their suppliers or at least honor their warranty terms more consistently, even in situations like mine. Because of this experience, I can't recommend this location, and if you're considering them, you might be better off looking elsewhere for a mechanic who truly stands behind their work and warranties. At the very least, they should have honored their one-year warranty as promised.

C3 Auto - The Lounge. Come by and relax a while

C3 Auto

(31 reviews)

DO NOT BUY FROM THIS DEALERSHIP - A COSTLY NIGHTMARE:…read more This dealership sold me a vehicle that was a ticking time bomb. Within weeks of purchase, my Jeep began showing serious mechanical issues -- including a failed head gasket, cylinder problems, and other major engine failures. These were not minor wear-and-tear issues. These were catastrophic failures that no reputable dealer should have overlooked, let alone sold to an unsuspecting buyer. They assured me the vehicle had been inspected and was in good condition. That was a lie. The repairs ended up costing thousands of dollars (almost $10,000k in repairs), and the warranty they sold me conveniently excluded coverage for the most expensive repairs. When I turned to the dealership for help, they were evasive, dismissive, and completely unwilling to take responsibility. If you're thinking of buying from this place -- DON'T. You could be walking into a financial trap with no safety net. I have filed formal complaints with state and federal agencies due to their deceptive sales practices. This experience has been mentally, financially, and emotionally draining. Protect yourself. Take your business elsewhere. This dealership should be avoided at all costs.

From the minute we walked into the dealership, we felt like the most important people in the room…read more Danny was fabulous! No pressure at ALL. We had 3 cars we wanted to see and had them all (plus 2 others) test driven within an hour. C3 offers a wide variety of very well maintained vehicles. They matched another dealerships offer on our trade-in and Danny helped us with financing. Chris made sure we were comfortable in the "living room" while we waited to sign paperwork. Staff is super friendly and helpful. Highly recommend this place if you're in the market for a previously owned car.

FairLease - carrental - Updated May 2026

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