DO NOT BUY FROM THIS DEALERSHIP - A COSTLY NIGHTMARE: This dealership sold me a vehicle that was a ticking time bomb. Within weeks of purchase, my Jeep began showing serious mechanical issues -- including a failed head gasket, cylinder problems, and other major engine failures. These were not minor wear-and-tear issues. These were catastrophic failures that no reputable dealer should have overlooked, let alone sold to an unsuspecting buyer. They assured me the vehicle had been inspected and was in good condition. That was a lie. The repairs ended up costing thousands of dollars (almost $10,000k in repairs), and the warranty they sold me conveniently excluded coverage for the most expensive repairs. When I turned to the dealership for help, they were evasive, dismissive, and completely unwilling to take responsibility. If you're thinking of buying from this place -- DON'T. You could be walking into a financial trap with no safety net. I have filed formal complaints with state and federal agencies due to their deceptive sales practices. This experience has been mentally, financially, and emotionally draining. Protect yourself. Take your business elsewhere. This dealership should be avoided at all costs. read more

From the minute we walked into the dealership, we felt like the most important people in the room. Danny was fabulous! No pressure at ALL. We had 3 cars we wanted to see and had them all (plus 2 others) test driven within an hour. C3 offers a wide variety of very well maintained vehicles. They matched another dealerships offer on our trade-in and Danny helped us with financing. Chris made sure we were comfortable in the "living room" while we waited to sign paperwork. Staff is super friendly and helpful. Highly recommend this place if you're in the market for a previously owned car. read more

Came here to look into trading my car in for something new. The team was nice but that's about where it ended. When it came to financing they weren't willing to work with me on anything and instead expected me to make calls to NavyFed or would act like "I'm gonna get my guy on the phone and see what I can do" but meanwhile go bullshìt in another office. Didn't listen to the vehicle I actually wanted and was instead trying to pawn a tiny Toyota on me when I repeatedly said no, I don't want it. Just trying to get rid of stock. I don't want to hear "thank you for your service" instead show me in doing some work so I can get my car. Then say "I'll call you back to talk with you about..." and never called. Subpar professionalism. This was the absolute worst car experience I've ever had. There was absolutely no reason I couldn't get the SUV I picked, he just wanted more than a quarter of the car's value in cash that day. That's what it boils down to, fast cash in hand for him and not the principle of customer service or longevity in good customer relationship. Just a bunch of blah blah blah sales talk that he thinks a silly female will just go along with. Wrong.... thank you for your service my ass Remember when I talked to you about people pushing women around in law enforcement and military, my guy you did the exact same thing here with me. read more

Never Again! Ipurchased a 2015 Mitsubishi Outlander from C3 Autos this month. When I got to the lot the owner Larry made this big spill about being honest and fair. He said he had loaned the car to his attorney friend and to come back in a couple of hours to pick it up. The car arrived with no floor mats, no Jack or tools, the radio atenolol missing and the ac vents broken. The when I was programming my phone to the car I noticed the directory had 9 other people and was maxed out. I immediately called David and asked who had been using this car and he admitted it was a loaner car the business let other buyers use and drive. If I had this information up front I would have never purchased that car. To withold the truth is the same as a lie to me. I would never recommend this business and will never return to buy another car. Poor customer service. read more

This place is excellent. I found the car I wanted online at the dealership they worked with me and had the car ready when I went there to test drive it I was in and out of there so quick it seems like a little over an hour. They were very professional. And I felt so comfortable there it's not even like a dealership it's like visiting someone at their home good people. I am very happy with the car. I'm a happy camper when it comes time for a car again that's where I'll be going! read more

Hello. I like this place. I bought a car here but did not want to keep it. The owner easily honored his guarantee and took back the car after we let them convince us to buy it that day. They tried hard to please and were very easy to finance and deal with. They use outside lenders for finance. We did not mind. I would shop here again. I expect to be able to find what I wanted. A 4 door medium sedan with 4cyl, automatic, and low enough odo mileage for a USD$ 10,000 price point. He says he sells many cars sight unseen to happy buyers. Perhaps so, but I can't shop that way. The place was small and professional , though. read more

I recently purchased a Mercury Grand Marquis from C3 Auto in Plano. I spent quite a bit of time there on the date that I purchased the car, I test drove several vehicles, and was able to witness the owner, Larry, as well as the rest of the staff interact with quite a few customers. In each of these interactions I saw a business that was truly customer focused. One man who walked in had purchased a car and had later begun to have problems his AC. The dealership had apparently agreed to fix the issue AND give the man a loaner car. After having my car for a couple of weeks I took it back to have the things fixed that they had promised to do. They have it now but I told them to keep it as long as they needed given that I have another car that I can drive. I'm very happy and satisfied with my experience at C3 and would recommend going there to anyone looking for a car. read more

Used car shopping can suck, especially when you don't trust the sales people or managers you're dealing with. This was my experience at several pre-owned dealerships in North DFW before discovering C3 Auto. I originally found the car listed on their site. Called them up to see if it was still available (it was) and then dropped in to take a look. They even let me take it home for an overnight test drive to show my wife and to do a more thorough inspection. The next day I finalized my purchase and I have nothing but great things to say. Honesty and integrity seem to be hallmarks of their business. They have great pricing and payment options. If you are looking for a used vehicle, check them out! You won't regret it. I would definitely buy from them again. read more

Went on a Sunday and the lot was closed. The owner happened to be there by chance and was kind enough to open the gates and allow me to walk the lot. Found multiple vehicles well maintained. This is a family owned business very well ran and all employees were very helpful and kind. My vehicle purchase was honest, fair and a great experience! read more

I never thought I would take the time to write a review of a car dealer, yet alone a good one. My brother was looking for a car and we heard about this place from a co-worker of his. The location is a little interesting, but once you get there you will find a great used car dealership. Larry and Don were very friendly and helpful. They didn't use any of the high pressure sales tactics you see at a lot of dealers, they were very laid back. The car my brother picked didn't have a manual. We noticed this after he had purchased the car. After we asked them about it, they told us to find one online, and they would reimburse us for it. They did exactly that with no hassle at all. They had decent prices and didn't pressure even when mentioning their 3rd party warranties. We are at about 3 months with the car, and we haven't had a problem. I wanted to wait a while before reviewing, in case the car fell to pieces, but everything has been working perfectly! Without a doubt, I will be recommending them to anyone looking for a used car. Don't forget to say hello to Repo, the friendly dog! read more

I found this place while shopping for a car. I did find the car I wanted, but I also found out just how nice and professional Larry Craghead, the owner and his salesman Stacey Harms were. C3 AUTO is a GREAT dealership. they have almost 50 cars, and SUVs in stock everyday! I will be back for another purchase! Thanks REPO! Joe G. read more

Bought a car from this place for my wife. The experience was great all throughout the process. I would recommend it. I'll buy my next car here too. They go above and beyond. We had four issues, we put it on paper and they fixed. Not much haggling needed. Price was reasonable. I trust but verify. Lots of verifying. Worth it to drive off with confidence in the purchase. read more

This is my 3rd car from C-3 and Larry. The crew here is great to work with because they want you to really have a good experience. Of course they are in business but they don't treat you like a number. I have come here from Irving because of the way I am treated and the quality of the cars I have purchased. I dealt with Danny for my Nissan Morrano. Danny found us this car on the lot after we looked at a couple of other choices. This car has been great fun to drive and meets my needs. Cost was worked out with me and I understood the process. I highly recommend that you give Repo the Lab and his crew a try if you are looking for a good deal. read more

Cannot say enough good things about Larry, Jane and REPO at C3 Auto! What a wonderful car-buying experience. Honestly, I'm not sure I've ever experienced anything like this - not in a car dealership, that's for sure. Larry was so easy to work with, Jane was all smiles, and Repo was just the icing on the cake. I guarantee I'll buy another car from these folks when the time rolls around. read more

I feel so blessed and grateful that I Found C3AUTO. I wanted to take the time to express my appreciation and gratitude for this company. They truly deserve it. I bought my Lexus there and it has been the best car I have ever owned. The whole process was so easy from start to finish and I kick myself for not finding out about this place any sooner! I then went on to tell all my friends about C3auto and several of them have purchased cars and they have also been good reliable cars with no issues. These guys are honest and will treat you like family bottom line. That's rare in the car industry. They are knowledgeable and professional and are always willing to help you. Larry is such a hard worker and kind man. To top it all off, they have the cutest C3auto mascot: a big black lab named REPO! I appreciate all you guys so much and thank you for all your help. My husband and I can't thank you enough for helping us!! I can say confidently that this is truly the best place in North Texas to purchase a vehicle and we will be returning in the future! we highly recommend C3AUTO! The best bang for your buck! read more

This place is AWESOME. We have purchased four cars from them..family cars, teens vehicles, a car with better gas mileage. Larry Craghead is a decent man LADIES, This is the place to get an honest deal and be dealt with in an intelligent fashion. No slip sliders at this establishment. I highly recommend them check out REPO the most amazing dog ever. NOPE not related...or married to anyone there..just a good honest review of how we were treated every visit. read more

Bought several cars from Larry now for my family. Come for the service, stay for Repo the Dog

Larry and his team were awesome to work with. I was treated like I was buying a new car, not a 10,000 dollar car for my daughter. They were more than willing to allow me to have the car inspected. Obviously it was ok by my mechanic. read more

Great experience at C3Auto. They were straight forward and honest with each vehicle, and I felt like they were really trying to make sure they were trying to help us find a vehicle that matched what we were looking for vs just one that they wanted to sell us. I liked the straightforward approach vs the multilayered sales people trying to get you to pay as much as possible. No crazy "dealer prep fees" added on at the last minute like i saw at other places either! Definitely recommend them. read more

Absolute low life scum. Do not step foot in this dealership. Negotiated a Lexus ES350 and both parties came to an agreement. We even put a deposit down because we were waiting for the wheel lock key. We get a call saying the owner didn't like the deal and it isn't happening anymore. What the hell?! We already put a deposit down, i don't have a car! Thanks for absolutely nothing, never step foot in this dealership. Danny was absolutely awful, he just lost our business. read more

I bought a fantastic Volvo S40 from Larry and Repo. Great deal, great service! The C3 Auto Team is courteous, helpful, and very professional. I highly recommend them. read more

I had a great experience "buying" a car and I dealt with Danny and Larry. However, part of the signed contract was a we owe statement agreeing to replace front brake pads, drive belt, timing belt and flush the transmission. I had to go back on multiple trips because found out after having new tires installed that the brake pads were not replaced. Then on a recent trip to Colorado the car died and I had to have it towed. Firestone diagnosed that since the timing belt was not put on correctly it caused 2600.00 more damages that C3 is refusing to pay. The master tech at Firestone said that ALL the damage is a result of their shotty mechanic work. I have filed a complaint with the BBB and will update this review if they end up making this right. read more

These guys are seriously the best in N Texas to deal with. We have bought several cars from them and will buy our future cars from them too. They are really good, nice and honest folks and have a very nice inventory of low mileage cars and trucks, ALL THE TIME. You can't go wrong w them, not kidding folks. read more

I bought a used 2006 Nissan Murano SL at C3 Auto. Had a great experience working with Danny and would recommend anyone looking for a used car to check them out! read more

Recently bought a car from C3 and would recommend them highly. Their cars are in great condition and their prices are very reasonable. I did a lot of research and comparison and found their cars were the best priced and the best condition. In my search I went to another small dealership whose car required a major repair and they had attempted to hide this. Didn't find this at all with C3. Would buy from them again. read more

I am a repeat buyer at C3 and will be back when I am in the market for a used car again. I would recommend C3 to my family and friends. Larry and team are very easy to work and the purchasing experience is great! read more

About 3 weeks ago I bought a 2008 Ford Mustang V6 with 60298 Miles from C-3 Automotive. Stacy told me the car was in excellent condition and it so appeared, it had new tires on it so when we came back from the credit union we drove it home and then after it was insured 2 days latter I began to drive it and noticed a-lot of vibration noises, then I looked at the tires and realized they were bald apparently the dealer flipped the tires or waxed them and they somehow passed inspection 10 days before. I called Stacy and he was going to charge me $450 for Kuhmo tires, he was just going by size and I can pick up the same tires for the same price!!! claiming that was their price from discount tires, but discount tires doesn't sell kuhmo tires for mustangs the cheapest are falkens which are not in stock at discount tires in the area so my tires were bald and i was forced to pay out $750 for tires that are the correct tires for my car!!. That was problem number 1, the second time was when I took my car to a mechanic for a full inspection because of the grinding and growing noises in the car while driving, then we found that C-3 had tapped the VALVE COVER because it was cracked with duck tape. The mechanic told me if it started to oil leak I would have to face dishing out an really expensive repair even an engine fire. So then I took it to Breaks Plus they repaired the valve cover for $330, then they told me my ball joints are bad and that could ruin my break pads so I had to dish another $400 for that. However I still have some grinding noises when I break and this might be a faulty tranny or break pads or rotors who knows but im still taking it to the shop. This is my first car and I'm a college student who has been taken advantaged of by C-3 AUTO, DO NOT TRUST THEM!!!! MY FIRST CAR IS A DISASTER!!! read more

We (my wife and I) found a car online at C3. When we called on it they told us it had been sold, but they had a similar car and we should go see it, so we did. Upon arrival we were met by a salesman who was friendly and helpful. As soon as we sat down to talk numbers on this particular car we were handed off to the owner. This is where it went downhill. He was a little pretentious, and was very quick to talk bad about another car we had our eye on, at a different dealership of course. Then he was quick to tell me how much of a mistake it was that I took my wife on a road trip in such an old vehicle, grant it the car he was referring to broke down, that's why we were looking. i felt put down and I thought he handled the whole process unprofessionally. He Would not come off asking price at all on car in question and accused me of low-balling other dealerships I dealt with earlier that day. Needless to say we left insulted and without a car. Larry needs to retire or learn how much power we as customers have these days with tools like yelp, and step it up if you want my business or anybody else's for that matter. read more

Unbelievably disappointed with Larry and C3 Auto. We have bought 3 cars from C3 Auto in the past year. The last vehicle I was very hesitant since this would be my son's first car. My son a recent HS Grad went to C3 Auto w/ his graduation money as a down payment. Larry promised me that this car would last at least 100+ more miles & that we're like family he would never put my son in an unsafe vehicle. Nonetheless, I put my trust in Larry and not only allowed my son to put ALL of his $ down I cosigned for the remainder. The engine light came on immediately after leaving the car lot. I spoke to Danny and Brian made sure my son returned the Honda for them to check on it. Later that week, Danny notified me that my son would need to bring in the Honda for the emissions test. I inquired of the engine light Danny informed me that the light "is off". In less than 30 days the car has a cracked head gasket. When C3 Auto's mechanic notified me I immediately made contact w/ Larry. Needless to say Larry was no longer "Uncle Larry" he now blamed my 18 yr. old son for being negligent. Larry wouldn't take any responsibility regardless that he knew nothing of this Honda he sold to my son; in fact, we test drove it the 1st day C3 Auto took it in on a trade. Now my son will have to use college $ to pay for this lemon Larry sold to us. Larry is fast-talking and will make you feel as if you're family until you're no longer a paying customer. Beware of Larry's Lemons. read more

We came in and were helped by Brian who was very nice and courteous. We test drove a car with him and it went well. After a bit we were handed off to another salesman who was the WORST. I test drove another car with him and he commented that he felt unsafe about my driving, which was fine. I just took it as him being honest. But then he kept going and made multiple more condescending comments even after we switched off and allowed him to drive back to the dealership. We continued to consider the car and went back to his office to discuss other options. Similar to before he was somewhat rude. We asked for time to think about it and after a while he came back and asked us where we were on deciding. He was again very rude and at that point we just decided to leave. The deals here aren't too bad, but I almost didn't want to buy at all because of this salesman. read more

I drove over 60 miles to look at a car they had for sale, the salesman did not want to negioate at all, he was not willing to talk at all. I would not recommend this warehouse/car lot. read more