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    Enterprise Car Sales

    4.1 (51 reviews)
    Open 10:00 am - 8:00 pm

    Services - Enterprise Car Sales

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    I will miss my 2011 Ford Edge. However, Tarik Saad found me the perfect 2022 Ford Escape!

    I will miss my 2011 Ford Edge. However, an accident totaled her and I was looking for a little smaller car. I was very happy with Tarik Saad. He made me comfortable from the time I walked into the dealership. He found me the perfect car, a 2022 Ford Escape. I will never miss dealing with dealerships and highly recommend purchasing a car from Enterprise!

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    1 month ago

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    2 months ago

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    10 months ago

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    1 year ago

    This company broke my wifes heart. Selling her a wrecked car. Don't want to help us now. Crooks !

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    7 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    8 years ago

    Bought the car in March. Already needs $2900 worth of repairs. Not sure how I'm going to pay it off. Atrocious.

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    7 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    Amanda, Thanks for sharing! We will pass this along.

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    Page 1 of 2

    Ask the Community - Enterprise Car Sales

    Review Highlights - Enterprise Car Sales

    We walked over and after spending a few minutes checking our cars in the lot we were greeted by Josh Spicer.

    Mentioned in 7 reviews

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    Auto Merchants - Mc220

    Auto Merchants

    (162 reviews)

    I recently bought a car from AM and worked directly with Carlos Lopez. Carlos was…read moreoutstanding--knowledgeable, responsive, and incredibly helpful throughout the entire process. The pricing was reasonable, and there was absolutely no pressure--just transparency and candor from start to finish. I had a very solid experience with AM and truly enjoyed working with Carlos.

    CONSUMERS BEWARE! PUBLIC SAFETY AND SECURITY ANNOUNCEMENT:…read more We weren't coerced or bribed with things of value to write a positive business review of Auto Merchants Inc. This is an authentic business review of our interactions with the owner/Sid S. and his employee/Octavio C. over the previous 900 days, as it relates to the owner's grossly past due insufficient funds check. NOT REWARDING DISHONORABLE CONDUCT: It's more important than ever for a consumer to do their due diligence in sufficiently investigating the individual or business they are considering investing their hard earned money with, and only reward individuals and businesses that operate ethically, legally and constitutionally at all times. This objective, to the best of our knowledge and recollection of facts and/or opinion based business review will assist in that mission, as it relates to Auto Merchants, Inc., for the best predictor of future behavior is past behavior! INTRODUCTION: An insufficient funds check is a serious civil and criminal offense that is actionable under Texas Business and Commerce Code 3.302 (holder in due course) and Texas Penal Code - Chapter 31 -Offenses Against Property (THEFT). This legal and constitutional protected business review is designed to kindly compel Auto Merchants, Inc. to comply with Texas law, and the fiduciary responsibility of their company established by the Secretary of State, and immediately resolve the balance of their grossly past due insufficient funds check on file at Lee's Check Cashing without further subterfuge and/or obfuscation and/or delay. 1. Check date: 5-2-23, check # 5980, amount: 3000.00. Receiver of funds: Octavio C. Total balance due NOW: 1500.00 + 900.00 (reoccurring administrative resolution fees) = 2400.00. FACTS OF CASE AND CONDITIONS OF THE LAW: On 5-2-23, Auto Merchants, Inc. issued a check to an employee/Octavio C. for duties/services performed. The employee cashed the check at Lee's Check Cashing, and the check was returned to the check cashing establishment due to insufficient funds, because the check issuer intentionally stopped payment on the check within hours of issuing the check. Subsequently, over the next 150 plus days, the owner of the check cashing establishment contacted Auto Merchants Inc. and/or the receiver of funds in order to compel them to comply with the aforementioned Texas check laws and resolve the grossly past due insufficient funds check. Due to the refusal and/or failure of Auto Merchants, Inc. to comply with Texas check laws, their unpaid check was delegated to the authority of the Loss Prevention Department to facilitate immediate resolution. The owner alleged (without proof) his account was 'hacked," as the justification why he stopped payment on his check. He alleged the employee was given a 3000.00 dollar replacement check and snapped; "you better check our records!" If true, he did so without using basic business common sense, in first verifying the legal holder in due course of his returned check, and if the employee deposited the initial check into his bank account or cashed the check at a check cashing establishment. The employee was interviewed to verify the owner's claim. The employee alleged he was confused and thought the 3000.00 dollars was his, since the check was written in his name. The investigator helped him realize how preposterous his claim was received, so he confessed to intentionally embezzling the 3000.00 dollars in funds that were legally required to resolve the insufficient funds at our check cashing establishment. The owner was informed multiple times in writing and text, if he paid the employee to resolve his insufficient funds check, and he refused and/or failed to resolve the check with the legal holder in due course, his check is legally unpaid, and he is legally required to immediately resolve his check at our check cashing establishment, and he may file embezzlement charges against his employee for the alleged theft of his 3000.00 dollars if he refused and/or failed to return the funds he allegedly stole from him. The owner defiantly and irresponsibly refused and/or failed to comply with Texas check laws, and instead offered to pay 300.00 dollars every two weeks until paid in full, lending to the reasonable speculation the real reason he stopped payment on his check is not because his account was "hacked," but because of poor money management and/or lack of sales revenue due to poor, substandard business practices. At the point the owner's unpaid check was approximately 250 days past due Texas law, he finally made one measly 300.00 dollar payment on 1-24-24, and subsequently four more 300.00 dollar payments on 2-8-24, 3-6-24, 4-3-24, 5-8-24 and abruptly stopped without the consent of the victim, leaving a balance of 1500.00 dollars for over 575 days; in the process ignoring two certified letters, and over 100 text and phone calls to compel him to resolve the balance.

    CarMax

    CarMax

    (215 reviews)

    THIS IS THE PLACE TO COME if you want to sell your car for a good price without getting the run…read morearound. Long story short I found a car at a different dealership that was hard to find, they were a bit stiff and offered me below value what KBB said I could get for my great condition low mileage car with premium package. The dealer where I was getting the car I wanted (I'll just say it - Audi Plano!?#$% Avoid them at all costs if you want a FAIR deal) they offered me a RIDICULOUSLY below average amount - what KBB suggested. I walked out frustrated and tired physically and mentally. Thank God I noticed Carmax nearby and thought Why Not? I walked in, there was very much a dmv feel to it Lots of people, sitting everywhere, lot's of traffic in and out. There was a monitor with peoples names/appointment times at the front desk. I thought, wow how am I going to get an appraisal on a weekend with all these people? When it was my turn the guy was very nice and said no problem, we can do that for you and he re-directed me to the business window which was nearby. I was still skeptical and cranky given what I had been through at another dealership. Business desk had a lot going on too, but they seemed to be in good spirits with each other and the people who approached them! Complete opposite from previous dealer. I was greeted by Micah (sp?) who was seemed relaxed despite the busyness, she told me how appraisals worked in a matter of fact way, when I hesitantly asked how long all this would take, she quickly said it should be no more than 30 mins with a confident smile. I was still skeptical but refused to give away my car for the measly amount the other dealer offered me. Well, I went to the bathroom, people watched and yeah about 30 mins later, she came back with my appraisal quote! way more than MORE than what the stingy dealer down the street was offering me and ABOVE KBB !! If I didn't want the other car so bad at A/P, I would've gladly told them to touch grass! But unfortunately they had what I needed. I would have felt much better to have bought from Carmax, everyone I encountered there was friendly, professional and got things done in a great amount of time! I want to thank Micah again for being so patient with me and explaining things while I was under great personal stress and timelines as well (death in the family, trade in car papers expiring etc). I sold my beloved car to Carmax in Plano, had a GREAT experience from beginning to end and wanted to let them know I appreciate them being a positive part in such a stressful weekend for me. Thanks again!!!! (SH)

    What an easy and great experience to sell my old car. Went on line saw how much they would offer…read moreset up an appointment and less than 30 minutes later walked out with a check. Staff all friendly and respectful. Large clean show room. This was easy the price they gave me fair.

    Hi Line Motors - Lack integrity-

    Hi Line Motors

    (69 reviews)

    love this place I'd go again for a AMG Benz . I worked with Thomas, he was very nice &…read moreunderstanding of my needs.

    I recently purchased a 2020 Mercedes-Benz CLA 250 from this dealership, and my experience has been…read moreextremely disappointing. The vehicle was sold to me with locking lug nuts, but I was never provided the wheel lock key. Shortly after purchasing the car, I hit a pothole and got a flat tire -- only to find out I couldn't even remove the wheel due to the missing key. This created a serious safety issue and left me stuck. When I contacted the dealership, multiple employees acknowledged that the key was not provided. However, instead of offering a solution, I was given the runaround and even told that they have sold multiple vehicles like this before and that it was somehow my responsibility to catch it during a "pre-sale inspection." As a customer, I should not be responsible for identifying missing essential equipment -- especially something that prevents basic maintenance and impacts safety. The lack of accountability and refusal to resolve a clear oversight is unacceptable. I am now having to pay out of pocket to fix an issue that should have been addressed before the vehicle was sold. Buyers beware -- make sure you thoroughly inspect everything, because this dealership does not take responsibility for missing items or customer safety concerns after the sale. Update they finally paid for the wheel lock today and requested me to remove the review.

    Auto Nation USA - 07/22/24- Mr. Alonte Williams and me...

    Auto Nation USA

    (19 reviews)

    get EVERYTHING IN WRITING I am giving three stars because corporate worked w us to resolve an…read moreissue. Just make sure you get everything in writing and ask ALL the questions. In our experience, this company did work w us to fix an issue, it took some time and negotiation but eventually everything was a win win for both.

    My honest experience with AutoNation Plano:…read more From the beginning to now, it has been a complete roller coaster. I went from feeling like a valued customer to feeling completely dismissed. This is my personal experience, but I believe in accountability. I purchased a 2018 F150 Platinum from this location in June 2025. My initial interaction with Josh was disappointing, but Luis, the general manager, worked hard to make the deal happen and gave me a solid value on my trade-in. At that point, I genuinely felt taken care of. But immediately after taking the truck home, problems surfaced that their inspection clearly missed. Both the oil pan and rear differential were leaking. I returned under the 90-day warranty. The differential was fixed, but the oil pan leak continued and got worse. Every time I tried to bring it back, I was told: "Service is slammed. We have over 100 vehicles ahead of you. Try again next week." This went on for weeks. Then the title and registration issues began. For 3 months, I never received my plates. Every time I asked, I heard: "These things take time. We'll call you back." No one ever called back. Eventually I contacted the DMV myself and discovered the vehicle wasn't even titled or registered in my name -- it had been transferred to the previous owner months after I bought it. Only after the State, my lender, and corporate got involved did AutoNation finally fix the issue. 3,000 miles after purchase, the transmission failed completely. I had the truck towed to AutoNation Plano, confident the Gold Warranty would help. Instead, I've been left completely in the dark. A full week with no updates, no diagnosis, no call back, and no help with a loaner or rental. Every attempt to reach someone has gone nowhere. I've been without a vehicle for days while still obligated on a $32,000+ loan -- and have felt stranded and ignored by the entire service department. In my experience, this dealership is not transparent, does not communicate, and does not stand behind their customers once the sale is complete. We are now looking into our legal options, and I sincerely hope nobody else goes through what we did.

    Enterprise Car Sales - car_dealers - Updated May 2026

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