I waited a year to post a review to see how the truck worked out for me. In short, I couldn't be happier with this dealership. They sold me a vehicle in excellent condition and even bent a little on the price (cash offer will do that). Haven't had to use their service dep't yet, but I know they do offer a discount on work if you bought your vehicle from them. Buying a used vehicle is always a crapshoot, but I would feel confident going back to buy another vehicle from Tony or Ira. It is a sad reality how many dealerships and used car lots are out there to rip you off. It is refreshing to come across a couple of honest guys who stand behind what they sell. read more

Friendly and no hassle transaction with my Nissan Armada. They provided the carfax and I felt confident driving away with my new to me SUV that still looks great inside and out! Still running strong with no problems. read more

2018 GMC sierra Slt I purchased my truck from this dealer less than 6 months ago and have already experienced serious problems: transmission oil leak, faulty sensors that constantly detect objects when there's nothing there, and a strong knock from the rear driver-side wheel when braking and accelerating. I have taken it back twice. The first time they said they fixed the oil leak, but it came back. Now they claim it's leaking from the "other side" and want to charge me $1,300 to repair it, plus the wheel issue. These problems appeared within the first 3 months of ownership. On top of that, they sold me an expensive extended warranty at the time of purchase, but now refuse to take responsibility and simply tell me to deal with the warranty company. It is not normal for a financed vehicle from a dealer to have transmission and safety issues so soon, and it is unacceptable that the dealer avoids accountability. Customers deserve honesty, safe vehicles, and support when problems arise--not excuses and extra charges. What you wrote is completely false. My truck has only 9,000 miles since I bought it from you, I have never used it for towing or heavy work. The oil leak and the noise from the rear wheel started in less than 3 months of use, I reported it immediately, and you still refuse to take responsibility. It is unacceptable for a dealer to accuse its customers of lying instead of fixing problems on a vehicle you sold with a so-called inspection and warranty. 130075 miles/139141 miles now read more

SCAM ALERT! AVOID AT ALL COSTS! This business is a complete scam--stay far away! Do NOT buy or lease a vehicle from them. They collaborate with TexansCU, a shady finance company, to trap and exploit customers. We purchased a truck for $15K, along with 100% coverage ($2,100 warranty), yet from Day 5, it was in and out of their service center countless times. Each time, the truck was "repaired," it broke down again--sometimes not even making it 2 miles from their workshop! We were forced to pay out-of-pocket for repairs despite the warranty, and the truck spent weeks (sometimes 3-7 weeks at a time) in their shed. In just a few months, we've paid over $10K in repairs, barely used the truck, and now it's completely unrepairable--yet the bank still demands $15K more after eight months of payments! To make matters worse, the so-called owners, "Tony" and his team, are nothing but fraudsters. They are rude, aggressive, and completely disrespectful--they talk over you, refuse to listen, and treat customers like garbage. DO NOT FALL FOR THEIR SCAM! They are nothing but crooks and con artists--protect yourself and stay away! read more

This dealership has been nothing but helpful and honest with me from day one ONCE I started to talk to the owner and his sons they handled everything I needed done with my car to get my tags on my car .. fixed the issues and kept me informed they're respectful, honest and trustworthy they honestly will work with you and help you! I would recommend this company to ANYONE who is looking for a new or used car! read more

Do not go to this dealership. They are dishonest and will tell you anything to sell you a vehicle. Long story short they lied about taking a car that was going to be a trade in. But once they found out the negative side the vehicle they sold would have been to expensive to sale. So they said they take it as trade in and didn't. Also they say they do soft credit check they lied there it a hard hit on credit. read more

Opened a BBB complaint and they submitted a letter proving they told me the vehicle was still under warranty when it wasn't. I provided all documentation showing there was no warranty on the vehicle per the manufacturer. All provided documents show they straight up LIED to us when they sold us the car. They accused us of trying to take advantage of them but if that were true I would have only provided them with the one estimate for the repair instead of the final invoice which was a lower amount. (Check out the attached photos!) Avoid this place like the plague because they will screw you any chance they get and have zero qualms about putting you or your family in a dangerous vehicle. There's a reason the number of recent negative reviews are adding up. (Check other sites, there are a LOT!) It's only a matter of time before their negligence causes someone to really get hurt. Don't let it be you! read more

See all

READ FULL REVIEW First off, amazing service from Tony, Ira, Chris, and George. This is a used car dealership so you get what you get. The prices for vehicles and the money they give you for trade-ins are unbeatable; I'm talking compared to big dealerships like David Mcdavid or other smaller used car dealerships. They'll always ask if you need anything while you're waiting, very polite and professional. Great car selection online with in-house financing or financing through your bank (recommended) Just like any used car dealership, they may not catch everything when they put it out on the lot (mechanical issues, interior problems like a seatbelt or console problem) but they stick by their word in helping fix your problems. They really show integrity here at 3400. Tips: -Call ahead to let them know you're coming, what you're looking for, what you need done -Get here early: the earlier the better, whether you're buying a car or getting something fixed. You'll see everyone is running around taking care of business, they are always busy so the earlier you come the easier it is for them to work you into their schedule. -Bring a charger/charged phone, snacks, water. The wait could be long depending on the day and how long it takes with your car buying process. -If you see something you like, buy it today because it may be gone when you come back. (If it's gone it's not coming back haha) I've been in 4 vehicles from this place (landed on a jeep) and all were of great quality. The 3400 team is reall read more

The staff is helpful and service oriented, but BE CAUTIOUS when buying a car here!! I purchased a car from them a few months ago. Less than 2 months later the brakes, rotors, and pads had to be completely replaced! I brought my car in and they charged me for parts only, which I was fine with because they made it seem like they were helping me out. Well, now, less than 2 months since my brakes were replaced, my ball joints came out! The car could not make the trip to Plano, so I went to a local mechanic and they said I could have been in a serious accident and the ball joints and the arm were in bad condition and it looked like the placement issue with my ball joints was caused by the work they did on my brakes. They also said that the ball joints and brakes should have been replaced before selling me the car because that's "bad business" to sell a car in a condition like that. So now, I've had this car for less than 4 months and have had to take it to the shop for serious work twice!! read more

3400 Auto Sales & Services - the ball joints came out while I was driving and I bought the car less than 4 months ago here. Already had to replace brakes too - Auto Repair Near Me - Plano, Texas

See all

Tony is an incredibly nice, honest guy and I am very happy with my used car buying experience! I got a great price, and what's more, he said that anything I found wrong in the first week he would fix, no charge. I did find one thing and so he kept his word and repaired it at no cost. WOW! That is really great customer service, and truly remarkable for a used car dealership! I love my new car (a small SUV) and the service provided. Tony is a genuinely nice guy, and great to work with on my car trade in, car purchase, and repair. read more

I greatly appreciate the service and process of purchasing a car from this family owned dealership. Tony and Ira are great at handling any questions or concerns. I would absolutely recommend this dealership to anyone who is looking for a car! read more

10 times plus i took my truck back that i bought from them to be fixed and it was never fixed,,,, do not buy from these people jim mcwhirt read more

Best used car buying experience by far. This is a used car dealer so I wasn't looking for perfection,I was just hoping for honesty.I bought my first car from Ira that car was problem free paid it off and went back for a truck. The truck had some mechanical issues so I called up Tony and had no problem at all he asked me to bring it back and they helped with the fix. I don't know how many times I've called a dealer to hear "that's your problem."I've never had a bad experience with these guys. Well got bored and strayed away to another dealer to buy something I had to have. Worst buying experience in my life. This was a new dealer GM. I've never seen so much liars in one room in my life. And what happens when I leave? ENGINE LIGHT! I Called first thing in the morning just to hear "it's your problem now". Remember when buying a used car. Things might not always go as planned,that's why you you just hope to find two guys like this. Thanks Tony and Ira. read more

Within first three weeks of buying a used truck, having AC and transmission issues. I know, used car, but come on!!!! Had 128,000 miles on it. Have had other used cars that lasted much longer with no issues!!!! Do not purchase a vehicle, unless you want hefty bills. read more

This is one of the best used car lots I have ever been to. In the past I financed a 05 Buick Rendezvous, it was an awesome dependable vehicle that got me wherever I wanted to go. So I returned a couple years later and financed a 07 Mazda 3 through them. When I got it, it had a couple things wrong with it, but nothing major. Tony fixed everything up for me in no time! You've got to remember it's a used car lot... so not everything is going to be perfect, but for a used car lot i would recommend this one! read more

I wouldn't buy if you are from out of town. My didn't Even make it home before dash stared lighting up like a Christmas tree. 14 read ours. Have spent a lot of money and it still missing. Someone was smiling when I drove out, knew I could come back with problems. Lived clear across the state. Knew it is used but really. Shame on you ! read more

Please avoid this place at all cost. The trucks are all over priced and need repairs. The first truck I drove had the engine recently replaced. The second truck I drove had engine work done it as well with over 200k. They told me I could do in house financing after I told them I currently have a open auto loan. The issue came into play when I told them I have a Michigan license. They immediately assumed that I was trying to In house finance the truck and drive it back to Michigan when I live in Texas. They racial profile me and the truck wasn't worth the money they actually did me a favor by refusing my business. For them to say I was basically trying to steal a truck with over 200k miles that's just complete bs and insane. They pick and choose who they want in house finance based upon your race or ethnic group. He asked me to bring down payment of $1500, bank statement, proof of insurance, and 6 references for in house financing. I brought everything and when I got there they said we need to run you through the bank. After we discussed in house financing. Avoid at all cost!!! read more

If i could give this dealer no stars i would do it. Tony sold my son a car that never should have passed inspection! A week and a half after my son bought the car we had to have $2000.00 worth of repairs done and we were told it should not have passsed inspection. It still needs more work that will cost a little over $1000.00. I realize that when buying a used car some repairs are to be expected, but it should not have inspection issues! Buyer BEWARE! read more

I was looking for a juke I had wanted one for the longest I was not able to go long distances to find the car that I wanted so 3400 Auto was right down the street it had my juke I drove it it had some issues I talked to ira he said that he was going to fix everything everything but his mechanics weren't and just bring it back in on Monday will that Monday turned into the next Monday when I brought it in they gave me new tires which had no caps on them he said he was going to fix the brakes who's going to check my hoses and belts he was going to fix some inside some things that were wrong on the inside of the car I saw the new tires my brakes were still not fixed but I had paid the entire amount he had asked I wrote him a check that very day so I have had no recourse and I had signed a as is contract so all I can had was his word just his word and he didn't keep his word my brakes were still screeching I'm an old lady I don't know but I should have known after being this old I should have known a car salesman is a car salesman no matter how many religious epithets he has on his wall. read more

Purchased a 2008 Prius in October of 2015. This is a smaller lot with around 20 cars in inventory. I was a cash buyer, but they also offer in house financing. I am a very experienced used car buyer (30 years of buying mostly used cars). Very straightforward and quick process with the purchase. They were willing to negotiate based on a couple of small issues (tail light and headlight that I wanted to replace). They also put a new matching set of rear tires on the vehicle. They allowed me to take it for several hours to Toyota dealer to have a pre-sale inspection, which came back perfect. Overall this was a very good experience. Very good value pricing on the car. And very nice guys. read more

The Belgameh brothers are wonderful! I had my car towed there after it broke down in Dallas. They diagnosed the problem, ordered the part and had it fixed in less than 2 days. The price was reasonable too. It is so nice to have fair, honest people work on my car. They get all my business! read more

I purchased a 2012 Nissan Sentra here and the staff helped me so much when I needed it most. I was in a bind because I had been in a wreck and needed a new car asap. They didn't take advantage of this, they just helped me find a car that best suited my needs at the best price. I still take it there to get occasional repairs and they help me out each time. I don't write many reviews, but I highly recommend this place. read more

I've purchased a 2010 Hyundai Sonata for my daughter, beautiful vehicle and runs great; not only I've got a good vehicle but I've had a great experience dealing with these guys, very friendly and fair. They truly go above and beyond to assist their customers. HIGHLY RECOMMEND 3400 Auto Sales & Service. read more

Just bought an Audi A4 from them. They went all out. They gave me a great deal and replaced the convertible top for me because it had a half inch tear with a new one. You can't ask for more. They also inspected the car for me right there for free and I was ready to go. There are 2 owners that run the place and they worked with creditors until they got me the best rate possible. The experience was so much better than buying a new/used car dealers that I have bought cars from before. This was a good move on my part. Great guys, can't say enough good things, great service. Thanks again. read more

DO NOT do business with these people. I bought a car from them, and after a week and a half, I had 4 different codes on my check engine light. They fixed them and said that this time they would not charge me, after getting the car back we started having transmission problems. They said it would cost $2,000 with a six month warrenty. They wanted me to pay $1,000. I checked on the internet and found them as low as $1,000 with a one year warrenty. They do not care about the customer and are crooks. STAY AWAY read more