I bought a 2018 Subaru Outback 4/30/26. I refused the…read morewarranty but the Dealer added in anyway. The next day I protested and a new contract had to be revised by dealer. It was and my dealer sent new contract to Capital One, I've been on the phone with them every day for an hour. They keep pestering me to sign up to their site for new auto account. I refused until they showed correct dollar amount financed. I have been trying to solve this problem since 5/1/26 and they cannot set-up my auto account. User name was rejected, they say they will clear that. Today I got all the way to user name and password but showed my phone number as wrong, which an Agent named Anika, from presidents office noticed but never corrected. Now my first payment is due in 5/12 and they can't correct my phone number for 7 to 12 days ( past my due date). Anika from so called Presidents office gave me her private phone number with Ext. O to directly reach her. It was total B.S.; the number put me through their boiler room of agents who don't speak clear English. Capital One Finance is a Cluster F##ck of incompetent employees and you have to tell the AUTOMATED SYSTEM requesting AGENT several times before you're connected to an agent (never same one) with terrible English. I have a credit card with Capital One for 10 years and have no complaints-very professional. I recommend finding your own finance company and be pre approved before dealing with Capital One before purchasing car. Even though my contract was changed within 24 hours on 5/1/26, the change has not been rectified and when I thought all was resolved, their site shut me out to create account for auto-payments simply because they wrote down wrong phone number. WHAT THE HELL.!!?? They are incompetent CLUSTER F# # K S !!!

Hidden interest charges which they don't tell you even if you paid before the grace period due…read more They won't tell you that when you speak to a customer service. Never again with capital one auto.

I know the manager of this business very well and he is incredibly well versed in automobiles and…read morehe has a heart of gold. He is not the type to scam anyone. He has personally helped me with my car in the past and I am so grateful to him.

Please take this for what it's worth, since every experience is different…read more 1/21 about 9am I call to confirm car is still available, Andre confirms that it is, so my wife and I make our way to the dealership about an hour away. We enter the building and I find Andre in the back office and wave at him. He makes his way towards us and we walk out to the garage to look at the BMW M235i. He starts the car and back up as my wife and I are looking at the car. Very first thing I noticed is that it is missing the tow hook cover, so I asked "will they be replacing that?" He assured me they had the piece or else they would order it. Now onto the 2nd thing, I see it has 1/4 tank of fuel, so I ask "will you fill it up if we buy the car?" Andres response was "oh yea definitely that's what we do" [remember this]. 3rd thing noticed there is no floor mats in this car, didn't get a chance to ask about it because he was texting on his phone and he sent us on our way for a test drive, but even before leaving for the test drive I see that it has mixed sets of tires, I wanted to check because it was raining and wanted to make sure it was safe to drive. We go on the test drive and the car drives well. We come back to the dealership and enter Andre's office to discuss the car. Ask him to send me carfax in the car which he obliged and it all checked out. I asked him a couple questions about the car to where he had no clue about details or the information I was looking for, but almost sounded like he was yupping me not quite paying attention because his face was on his phone texting the whole time. So he brings in a buyers sheet. My wife and I are looking over the buyer sheet and we see that the OTD price is $25000ish dollars. I start questioning why it's so much and instead of being able to explain anything Andre goes and gets his finance manager to come talk to us (at this point Andre looks a bit annoyed), so finance manger comes in and we start talking about cost and monthly payments. I explain that I need my monthly payments to be under $400/mo, not $490, not $401 not $407. But under $400 specifically because my son would be the one paying the monthly note on this car. He says he can't do anything to help with that, but then I point out why is there a fee for $1450. They called it a reconditioning fee, so I ask "what is all included in a reconditioning fee?", he gave the speal of we do a 120pt inspection, wash the car, and shine up the engine bay. I responded with "I'm not paying that", he gave me the face of utter disgust and responded with "every dealership has a reconditioning fee" to which I replied "absolutely not because I was also working with another dealership in Fort Worth where my price OTD was $21,000". I also explain to them that if they were truly reconditioning the car, that it would have matching tires, tow hook cover, matching brakes, and etc. So he goes back and removes the reconditioned fee, so we continuing discussing the price, they keep wanting more money to put down but I explained that I don't have more to put down and that I feel the gap insurance was too expensive, to which I was correct. So we ended up Walking away from the deal, not because we couldn't come to terms but my wife and I simply just did not like the smug attitude from both Andre and his finance manager. So we were back to square one again, but my son really wanted the car that Andre had and so I called to make a deposit on it, so that we could go the next day to purchase the car. Andre went ahead and took my deposit but did not inform me it was non refundable until it was emailed to me (poor communication). Come back next day and complete the deal, but to my surprise Andre refused to fill up the tank as promised and said his finance manager said NO!!! Because we refused to pay the reconditioning fee, to which Andre lied and said he told me about it when I first walked in to look at the car, said he could bring up the cameras (but never did when I asked him too). Finance manager never came back to congratulate or shake hands which I found odd. Throughout the whole process Andre did not offer any refreshments to my wife, while we watched his coworker offer it to the other customers there. He was too busy texting and taking phone calls to care about his customers.

I usually don't leave reviews, but the experience at eCarOne definitely changed how I viewed buying…read morea car. After a bit of hunting around last April, I found a listing on eCarOne's website for a 2022 Model S Palladium, fully loaded with lifetime FSD, as well as a very rare build spec. I decided to give them a shot, and was definitely not left disappointed. I can honestly say this was one of the easiest car-buying experiences I've had, especially making the switch from a Yukon Denali over to a Model S (very uncommon, no?). eCarOne guaranteed to match the trade-in offer of CarMax BEFORE they appraised my trade-in, and furthermore completely matched CarMax's offer (a very generous one, by the way) with no questions asked. The sales department, and my sales representative, Adam, were fantastic to work with from start to finish--professional, completely straightforward, and negotiable. As always, there may be some add-ons, but after some negotiations, eCarOne willingly lowered their non-haggle price just to ensure a smooth and easy sale! (Plus they gave a few extra add-ons included with the price!) Where eCarOne's experience really started to shine, though, was after purchasing. Most places usually leave you with whatever problems the car has. eCarOne did the exact opposite: I noticed the 3rd brake light had started to go out, amidst a couple of other minor issues. eCarOne fully covered the cost of my repairs AFTER I had purchased the vehicle, a bill of $2.4k if I had paid out of pocket. Furthermore, any inconveniences caused by this repair were also covered by their team. I am beyond astonished and impressed at this level of customer service. A few months later and the car is absolutely perfect! If you're looking for a dealership that actually respects your time and their customers, I highly recommend and urge you to look at eCarOne, the sales department, and most importantly Adam and the manager, Michael, for standing behind their cars to the fullest extent. I would absolutely buy from them again, and highly recommend checking their cars out!

I recently purchased a vehicle from this dealership and the entire experience was seamless and…read moreexcellent. Kim assisted me throughout the process, and she was outstanding, and very helpful, personable, and truly professional. The whole staff demonstrated courtesy and efficiency, working together smoothly to ensure everything was handled well. I highly recommend this dealership, and especially Kim. Ash was also very kind, courteous, and helpful.

BUYER BEWARE!!!! We live out of state and purchased a used…read moreAudi Q7 from this dealer. After we received the vehicle via delivery, we found so many issues with the vehicle that were not disclosed to us. We attempted to contact the dealer multiple times to speak to John, each time we were told he was not available and would call you back. My husband also wrote multiple emails and provided pictures of our concerns with no response back. After 4 unreturned calls John called me thinking I was a new customer he wanted to sell a car to and discovered I was not. When I started to tell him about all the issues that were not disclosed to us he argued with me stating we waived the 3rd party inspection and hung up on me. The car needed an alignment badly, 2 cracks in the windshield, the driver visor was broken and filthy, inside the center console was filthy, only 1 key fob when we were told there was 2, the ceiling of the trunk was riddled with black streaks, multiple body scrapes and scratches. It was so disheartening to think a dealer would send a car to someone like this. As of right now we have spent over $600 to ger the car exterior and interior detailed and get the alignment fixed. The 2 windshield cracks have not been fixed yet which will be another cost will we will have to put out. We simply want compensated for these issues! To note my husband just purchased a used Audi Q5 the week before from a local dealer, the car was cleaned and detailed prior to his purchase, they even found a scratch and told him to come back and they would buff it out, which they did. That is what a normal car dealer does.

Even though I did not purchase this vehicle nor did I visit this dealership-all communications was…read moredone via messaging. I felt I could not , not disclosed what came up when I paid for a pre-inspection "best $285, I ever spent" below is what came out of the inspection-it's lengthy but a must read. All I can say is buyers beware and do your due diligence , buying a vehicle from here - NONE of this was disclosed to me (potential buyer) !! This 2022 Maserati is not a clean, turnkey example. While it drives and functions, the inspection documents multiple value-impacting issues that materially affect price, warranty confidence, and future ownership cost, including: * Active OBD fault (P0191 - Fuel Rail Pressure Sensor) * TPMS fault with no actual pressure imbalance * Documented repaint with orange peel * Curb rash on multiple wheels * Undercarriage surface rust * Interior seat wear * Exhaust surface rust * Tires nearing replacement threshold * Dash warning light illuminated These are not cosmetic nitpicks--several are mechanical or electronic faults that should be resolved before purchase or reflected in price. High-Risk / Must-Address Items 1. OBD Code P0191 - Fuel Rail Pressure Sensor (FRP) Severity: HIGH * This is not a historical code--it was present during inspection. * Can indicate: * Faulty fuel pressure sensor * Wiring/connector issue * Fuel delivery irregularities * On a Maserati, diagnosis + repair is not inexpensive. Risk to you * Potential drivability issues * Reduced reliability * Possible limp mode or CEL recurrence * Dealer-only diagnostics likely required This alone justifies a price reduction or dealer repair prior to sale. 2. TPMS System Fault (Dash Light On) Severity: MODERATE (Electronic / Safety Adjacent) * Tire pressures shown 32-36 psi (normal) * Scanner confirms TPMS fault * Indicates: * Failed TPMS sensor(s) * Control module relearn issue Why this matters * State inspection failure risk * Safety warning always illuminated * Maserati TPMS sensors are costly, not generic Body, Paint & Structural Findings 3. Repainted Areas (Rear Driver Corner & Rear Bumper) Severity: MODERATE-HIGH * Inspection explicitly states: "Previously painted... exhibiting surface texture (orange peel)" Implications * Confirms prior bodywork * Reduces resale value * Raises accident history questions even if Carfax is clean This must be disclosed and priced accordingly. 4. Surface Rust - Underside & Exhaust Severity: MODERATE * Undercarriage shows surface rust * Exhaust also shows rust (noted as "issues") Not catastrophic, but unacceptable on a 2022 luxury vehicle unless discounted. Raises concerns about: * Storage environment * Long-term corrosion Wheels, Tires & Suspension 5. Curb Rash on Multiple Wheels Severity: MODERATE (Value Impact) * Documented on: * Driver front * Passenger front * 1st axle outer wheels * Not isolated damage--pattern suggests repeated curb contact Cost reality * Wheel refinishing or replacement * Maserati OEM wheels are expensive 6. Tire Tread Depth Severity: MODERATE * Front tires: 5/32 & 7/32 * Rears: 4/32 * Replacement needed soon, especially for performance tires This is a known near-term cost for you. Interior & Cosmetic Issues 7. Seat Wear (Interior Issue Flagged) Severity: LOW-MODERATE * Noted wear on seats * On a luxury car, this affects perceived value * Suggests higher real-world wear than mileage implies What This Means Financially (Negotiation Reality) Conservatively, these issues represent: Category Estimated Impact Fuel system diagnostics/repair $$$$ TPMS repair $$ Tires (set) $$$ Wheel refinishing $$$ Paint correction / diminished value $$$ Rust mitigation / risk $$ This is easily a multi-thousand-dollar fix vs a clean example. Based on the professional pre-purchase inspection, the vehicle presents multiple unresolved issues that materially affect value and ownership risk. These include an active OBD fault (P0191 - fuel rail pressure sensor), an unresolved TPMS system fault with dash warning illuminated, confirmed repainting with visible orange peel, curb rash on multiple wheels, undercarriage and exhaust surface rust, interior seat wear, and tires nearing replacement thresholds. Documented Deductions (Inspection-Based) These are not opinions -- they are inspection-verified. 1. Fuel Rail Pressure Sensor Fault (P0191) * Diagnosis + repair risk * Maserati-specific system Deduction: $2,500 - $4,000 2. TPMS System Fault (Dash Warning Light) * Sensors/module/relearn * State inspection & safety issue Deduction: $600 - $1,200 3. Repainted Panels (Rear Driver Corner + Bumper) * Confirmed repaint * Visible orange peel * Permanent diminished value Deduction: $3,000 - $5,000 (This is standard on luxury resale impact.) 4. Curb Rash on Multiple Wheels * Not one wheel -- pattern damage * Refinishing or replacement Deduction: $1,200 - $

I like coming to this Navy Federal Credit union. First it's close to home. Second the staff there…read moreare friendly and helpful.today I was in for a cashiers check and I was helped right away. I like that I earn on my checking account, so the value is great

I have been a member for 28 years, and somewhere along the way NFCU forgot who they actually serve…read more NFCU no longer operates like a credit union... they have now taken on the role of being just another bank. The system may call us member, but to the employees... we are just another customer. NFCU is no longer exclusive... where being a member is what is expected. NAVY FEDERAL... not Armed Forces. I digress... as I stated 28 years, and because of a check deposited (based on my knowledge) from a legit business, I have not been able to use mobile deposit in 4 years. I jumped through EVERY hoop that was put in front of me, and still cannot. So, now this is just another complaint added to the many about NFCU especially when it comes to non-White member (I SAID IT). NFCU can keep the $5 that keeps the account open. I will do business with American Express Credit Union... who also offer better rates all around. People, take this seriously, or NFCU will continue acting like BOA, Wells, and Chase... instead of being the credit union we thought they were. Oh, and I feel this must be said... nothing is more condescending when writing a review than getting a "cookie cutter" response to the issue being stated. If NFCU, genuinely gave a shit about their "members", 1) These complaints wouldn't be her and 2) They would actually provide a real genuine apology and for those that matter a legitimate contact number to personnel capable of resolving the issue. No one, and I mean NO ONE submitting a negative reviews cares about NFCU's social media crap... especially as a response. This is business and people's lives being affected. I am so mad at the review responses that I just turned 2 star to a 1 star.

first time here. went to a sombr concert. it was decent overall. enjoy the free parking, such a…read morerarity with venues like these. the garage was pretty big and right across the entrance too. so convenient. didn't take that long to park either. inside is clean and big. staff were helpful in finding entrances to the seats. concessions pricey but expected. not the biggest event venue, but not the smallest. would come back again

Nearly two hours to open a new account. This credit union…read morenickel's & dimes you to death while claiming no month fees. Get all the charges in print. Take home the info and read it twice at least!

They pushed the warranty so many times even though I told them I didn't want it. They told me some…read moreappearance warranty was mandatory for all cars even though it says "accepted warranty".Then when I told them I wanted to do 48 months instead of 72 months they told me that my interest rates would increase. We left then but the manager called me and magically the rate went down. Not to mention they don't take outside financing, but when I called my credit union afterwards they told me it's just a lie they say to make more money and I got it refinanced in a month.They told me I have to wait 3 months to refinance go go, bro Then when everything was said and done they gave me the car with the gas almost empty I asked why they don't fill it up and he told me it's standard to only fill it up 5 gallons even though my cousin and uncle has previously bought from them and they filled up his tank.

My sales rep Mo and Finance guy Chris were seriously the best. I've been to 4 different dealerships…read moreand have never gotten to speak with the person running the numbers the way that Chris came and explained everything to me. They were willing to actually work with me on getting the price down as much as systemically possible. All while calming me down from frustrations with the appraiser. Granted we were there for a few hours but we were making a huge purchase so I was ok with it by the time we left with keys in hand. They really deserve 5 stars here, but I selected 4 so for 1 you know this isnt some bot writing the review, and 2 the appraiser here is an asshole. Don't know they guys name and didn't care after the way he acted the way he did when I questioned the low bid on my vehicle. He said there was hail damage on it and there obviously wasn't. I took the sales rep and manager there to show them. Regardless we left happy. Long story short the wife is loving the new vehicle and I couldn't have asked for a better team than Mo and Chris. I'll definitely be referring friends here because of those 2.

I want to send out a huge YELP to Doris in the repo department. Thank you for everything you did…read morefor me!

I financed a vehicle through Capital One via Modern Auto Sales, and it's been a nightmare. The…read moredealership committed fraud by misrepresenting the car's history and demanding $434 in undisclosed fees. They are the subject of an active criminal investigation by the Hollywood Police Department for theft and extortion. Despite providing Capital One with a signed contract showing "N/A" for these fees and a police report, they told me to "work directly with the dealership", the same dealership under criminal investigation. Capital One is protecting a fraudster and ignoring their own legal liability. DO NOT trust Capital One or the dealerships they recommend. Get an independent inspection and verify all costs in writing before signing anything.