I cannot say enough wonderful things about my realtor, Pam Maeda…read more From the very beginning, Pam truly believed in me and my dream of homeownership. She patiently answered my questions, walked me through the entire process, listened carefully and helped ease my worries every step of the way. She connected me with my loan officer and always knew who to pair me up with to make the process seamless. Pam consistently showed up and checked in on me, making sure I never felt alone or overwhelmed. She was there for my walk-through and on key-receiving day, which meant so much to me. Her insight and expertise on walk-through day helped me look for things that I would never have thought of or considered, which is helpful when purchasing a new home. If not for her, I would have overlooked defects or flaws that I didn't know to look for. Her guidance, reassurance and steady presence made what could have been a stressful experience feel manageable and even exciting. She was patient with me and never made me feel as though any question or concern or even emotion was silly. Pam is knowledgeable, responsive and genuinely cares about her clients. She doesn't just do her job, she supports you, advocates for you and sees the process through from start to finish. Thanks to Pam, my dream of homeownership became a reality, and I am forever grateful. If you're looking for a realtor who truly listens, believes in you and shows up for you every step of the way, Pam Maeda is the one. Thank you, Pam! You are awesome sauce!!

Excellent customer service, trustworthy professionals, always responsive...relevant data provided…read moreto help make the most difficult and significant decisions. Mahalo for the assistance you have provided to me over the years Ms. Fukumae!

Most patient and down to earth small realty firm with great connections from local investors to…read moremulti-million dollar foundations that exceeded expectations. Found serious investment buyers and tenant from the pocket listings of my family member's properties.

Contacted Eric to manage a rental unit in a duplex. He was very efficient in finding reliable and…read moreresponsible renters. Also a huge help in taking care of the renters, being the "middle man" when issues would arise with plumbing, electrical, washer/dryer, etc. Reliable communication from Eric, getting us the rental documents and tax forms completed on time and sorted. Made the process at the end of the year go so much more smoothly. I'd also like to add, we never had extended periods of time without a renter. All the hassle of showing the unit and meeting all these people is tiring and extremely time consuming. As the "landlord" we really never noticed when one renter left and another entered. Eric made the transition so easy and fluid. Wish we had found Eric's help years earlier! Couldn't have asked for a better Property Manager

Always readily available to respond, Senior V.P. Carol Iseri of Engel & Volkers Aiea (Stadium Mall…read moreby Ice Palace) was the broker-in-charge and "closer" for the sale of my studio apartment on Kapiolani Blvd. Iseri's Board of Directors tenure, general expertise, real estate connections, attention to detail, engaging personality, patience with my unconventional behavior, and willingness to keep me informed at each twist and turn were rays of hope during turbulent times. This is by far the largest financial decision I've ever made and, at the end, I was blessed to have Carol Iseri tie up loose ends and fight on every negotiation point to get me the best deal possible. In this difficult period of statewide Covid restriction and market weakness when most units in my low-end price range in "good" condition are closing at an average of 9% below tax value (that's $25k-$30k under) partly due to investor caution, Engel & Volkers Honolulu found a well-qualified buyer for my "needle in a haystack" unit at property tax value and on par with what I purchased it for 3 years ago (in a then robust peaking Oahu Metro pricing environment) in a building undergoing significant active and future projects.

From the owner: When searching for the ideal luxury property in Honolulu, HI, you need the help of a talented…read morehigh-end real estate company. At Engel & Volkers Honolulu, clients will receive professional guidance and a wealth of resources to track down the perfect property. From beachfront homes to quiet lots away from the outside world, their skilled team of real estate agents has an array of exclusive listings for you and your family to review. With more than 40 years of experience, the global company has the expertise to help both homebuyers and sellers. They utilize the latest technology in the industry to narrow home searches for clients. You can count on them to close deals in a timely manner in order to have your family situated in a new home quickly. Navigate the selling of your property with assistance from their trusted real estate agents. Their passion for selling your property at top dollar is second-to-none in the industry. You'll receive insights into advanced marketing measures and evaluations that will give you the competitive edge your home deserves. In addition to home buyers and sellers, their team works with commercial clients to help you find the perfect location for your business. When searching for a premier luxury real estate agency, reach out to the proven team at Engel & Volkers Honolulu. Call them today at (808) 550-0818 to schedule an appointment or visit them online to begin browsing current listings.

My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

The staff is knowledgeable, creative, very aware of real estate. They offer many suggestions for…read moreenhancing our property.

HORRIBLE!!!! My roommate and I scheduled a viewing with Courtney Oshiro and the experience was the…read moreworst I have ever had with a realtor. She led us to the apartment, opened the door, and stood there. Did not even try to say anything about the place to us or sell it. We needed to move in pretty soon, so we called her the day after 10 times, and never got any response (even though it was a business day, and within business hours). Her answering machine would keep saying the listing was unavailable but how would she even know who was calling and which property we were talking about? And she told us the day of that we were the only people interested? SO UNPROFESSIONAL. Would never use her as a relator. Very rude and didn't care about possible tenants. Stay away.

Why are you still looking for a property manager? Look no further!!!…read more I hunted for a property management company for a few months and I cannot truly express how grateful I am for Arthur and his team at The Boulevard. If I could give them 10 stars, I would. They are professional, responsive, and have follow through. Their honesty is refreshing and they truly have your best interest at heart. They make your life SO MUCH EASIER. I highly recommend them for your property management needs.

This review is specifically for Arthur Valera. If you come cross him I would give him a hard pass…read more Take my advice before you regret it in the end. We recently rented from him and mind you we kept the place we rented basically 99.9% clean free and damaged free just really minor wear and tear. Also we paid our rent on time if not sometimes half month prior till due date. But none of that was the issue. what was the issue was when it was time to move out. We reviewed our rental agreement cause after a year and a half we don't recall all that was stated in there. We came across the cleaning process which stated it need to be cleaned by a professional cleaner. So we started doing our research and found it was quite pricey. So we reached out to him asking how critical that it needed to be done by a professional cleaner. Now mind you we mentioned how clean the place is and we took very good care of the place. Even some of the cleaners we called and came to take a look at the place said my you guys are so clean. But immediately he showed no grace or compassion and instead plaged the IM IN CHARGE ROLE and TOUGH MAN behind the phone. And Started bringing up his history of employment and why people choose him as a management company which was so off topic and we didn't need to hear his history. Trust me We get it we signed the lease and it's stated in there. But his character over the phone was very unprofessional. So end results after the phone call as the lease stated the place needs to be cleaned by professional cleaners. So okay we started to ask around and do more searching and came across this cleaning company who gave us a killer deal because the place was in top shape Already. However they didn't do carpet but when she saw we had a carpet cleaner she threw the carpet cleaning in there as well. So she came out and cleaned our place. Now this is where it really went wrong. We Then scheduled our move out inspection with Arthur and mind you we met a total different arthur face to face verses the Mr macho and Attitude Arthur we spoke behind his phone when questioning him about the professional cleaners. So anyhow as we did our walk through he validated the place was clean again minor wear and tear. And there was a light bulb out and said we would get all our deposit back. So we left feeling grateful he saw how well we took care the place and the work the cleaners did. Now here is where it really went wrong. So now it was time to turn in and show proof that we had it professionally cleaned which we did our part and showed him the receipt. Now we get a call from him and guess what. It's Mr macho Arthur behind a phone acting all tough guy Again. Now he had an issue on how much we paid. SMH. Nowhere in the lease stated that it had to be a certain amount. This guy was finding any way to deem it not approved so we probably go with there cleaner and pay even more money as stated in lease if place wasn't done by a professional cleaner nor cleaned.. So what he does next call the cleaner and verify there work and why so cheap. He validated the place was clean. SMH. Again just goes to show his character and NO ALOHA SPIRIT. All this when we were awesome tenants. It's all good as I do believe Karma will come back around one way or another. So let our experience with him save you from the headaches we got from dealing with him. I did forget to mentioned that when we moved in the place wasn't inspected as he say he does which tells me he's not consistent with his work Prior to us moving in cause there was prior tenants items left in dishwasher and cabinets that I had to question him on at move out so we Didn't get deducted for leaving it. I had to dispose of it. Also mind you we had the place till end of month and paid till the end of month and he said he was gonna be out of town which he needed the move out to be scheduled before our move out and took keys back 2 days early so we lost out on that money as well. But as he stated in this comment and I do want to validate it after all the hassle he gave us we did end up getting our deposit back minus the light bulb for &50. And mind you as he stated about carpet cleaning it just didn't have the words he would've used so he was again unsatisfied. It was stated real basic as to 3bedroom 2.5 bath with carpet. However cleaning company did call us and informed us how he was so concerned on the price we got. so it had nothing to do with all that he stating. He just didn't believe it was professional done at such a DEAL. Thank you to our cleaning company we went with for proving the aloha to there customers

Russ Trinidad is excellent, trustworthy, dependable, and honest. He is the perfect type of real…read moreestate professional you want handling one of the most important and expensive decisions in your life -- where you will live. I am very picky with my housing needs, as a military officer experienced with multiple moves, homes owned, and homes rented (as renter and landlord). Last summer when I had to sell my Waikele house that I rented out for over 20 years, I chose Russ to represent me, instead of the outstanding real estate company that managed this rental house (this company represented me when I initially purchased this house over 20 years ago). I needed an extra special real estate professional, as I was expecting a difficult sale in late 2022. The tenant unexpectedly passed away, the Hawaii housing market crashed, mortgage rates hit historic highs, and the house was in need of major renovations. After interviewing several highly recommended real estate professionals, including those that UpNest arranged for me, I discovered Russ. It was only after extensive interviews that I discovered what a hidden gem Russ was. The low number of customer reviews on the various real estate websites do not do Russ justice. The result? As I live on the mainland and had not returned to Hawaii for 15 years, I had to rely on Russ to handle 100% of my house renovation and house sale in Hawaii. Russ handled $100K of upgrades to the entire house -- from new roof to new everything inside. He even offered his own personal muscle power to deal with an unexpected plumbing issue that was easy enough for him to handle, instead of paying the contractors additional money to modify the work order that I already paid for. Despite the challenging market, Russ successfully sold the house shortly after opening for almost 7 figures -- much more than I expected. Critical to the sale was all of the sales strategy development, planning, and execution needed to achieve a sales win in a challenging real estate market. Though I am extremely picky, Russ continually earned my trust with his constant updates, immediate solutions to arising issues, and sound judgment, that I deferred most of the decisions to Russ the deeper we got into the renovations. I would have posted this much much sooner after the sale, if it had not been for other personal issues I had to deal with first. Hopefully this depth of this review can get across what an incredible real estate professional that Russ is. And what a good man he is -- somebody that I would absolutely vouch for and recommend to friends and family to handle your real estate needs.

I rented a apartment/condo through Russ T. at Pacific Realty Ventures and have nothing but…read morepositives to say. From day 1, I knew that I was in good hands and Russ always made me feel comfortable throughout the rental process. Like another reviewer said, you can tell he is a family man and genuinely cares for his clients. I would recommend PRV to anyone looking for Real estate services in Hawaii, and would be happy to be a repeat customer.

We have been renting with Hawaii pacific property management for the past 2 years and cannot speak…read morehighly enough of our experience. Our property manager, Ian, is incredibly accommodating of our busy schedules and always communicates with the utmost professionalism and courtesy. He sets the tone for service and maintains a high standard of professionalism which makes our experience so much more enjoyable. His dedication and connection to our needs has been invaluable. We cannot speak highly enough of the company, Ian, and our beautiful rental. Thanks so much, team, your service makes our experience feel seamless.

They are not here to help you they totally suck!!!! I had…read moreone simple question. They hung up on me four times and Corey the person supposedly unavailable ridiculous hide from your clients when you don't wanna answer questions..

Kumai Realty offers premium customer service, exvlcellent communication and properties…read more Best experience ever.

I had been with Ivy Realty to manage my rental since 2005. Since my agent passed away and Marc…read moreKumai took over. My rental check had been consistently late. For example, it's August and I had not received July rental check. Patrick Cheng

I needed help searching for a place to live within a specific zip code/ price range/ bedroom amount…read moreand Kendall went above and beyond to help fulfill my house search. Not only is he quick at responding to emails but he also provided me with personalized links containing many different house options that met my standards. Kendall is a very reliable and kind person, I will most definitely be referring him to others. thank you so much Kendall, Jordann!

Kendall got back to me immediately when I requested his help- I'm so grateful and impressed that…read moreI'm leaving this review before I even reply back to him haha! But seriously, I am relocatiing from Washington state, and it has been extremely difficult to find an apartment in Honolulu, especially from a distance! So excited to be working with you, thank you Kendall.