I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

Royal Realty's Michelle Lum changed my bad luck with property management and showed me that…read moreexperienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself. She is intelligent, efficient, compassionate, and detail oriented. I am truly blessed to work with her and grateful for everything she has done for me.

Michelle Lum is the most helpful and thoughtful realtor / property manager we have ever had! She…read morehandles things immediately and respectfully. She works very hard to get things done and is very understanding and supportive through all kinds of situations. She's also just a really good person who you can tell is looking out for your best interests. Thank you so much !

Do not do business with them. I paid rent on time during my two years working with them, I followed…read moremoving out procedures, and six months later I am STILL waiting to receive my security deposit. "Accounting is working on it" is the response I'd get when I inquire about payment. Pathetic. Their office admin is unprofessional and pathetic.

This review is for property manager, Bobbie Sawai. We were tenants in a couple different properties…read moreand have worked with Bobbie of Ivy K for the last 8 years. Bobbie is a great property manager, was attentive and kept us informed the whole time. We paid on time and always made sure to communicate any issues. The units we rented (first one a studio and second one a 2 bedroom condo) were in great condition. We recently became homeowners and are no longer renting. Thanks for your help over the years! Awesome service!

Sunny Lee-Oshiro helped my husband and I buy our first property back in 2015. Recently, when it…read morecame time to look for a new home and to sell our condo, we knew we had to contact Sunny. She and her real estate partner Evelyn Rooney went above beyond to not only get us into our new place (which we love) but to sell our condo quickly for the price we wanted. Both Sunny and Evelyn are extremely knowledgeable, professional, and just downright awesome. If you are looking for help buying or selling, I highly recommend Sunny Lee-Oshiro and Evelyn Rooney.

Kendra, Provides a service that is bar none…read more. While there are thousands of realtors in Oahu.. You have to ask yourself a couple of questions: 1) Is your realtor aggressive? 2) Is your realtor a broker and a realtor? Kendra is professional, efficient, hardworking, works around the clock to make sure your sale or purchase goes 100% quickly and efficiently so that you will not be lost is the competitive market of Hawaii. Her knowledge, experience, loyalty, competitiveness, and eagerness to succeed, her positive attitude, makes you feel like you are worry free throughout the stressful process of buying and selling. There is no need to look for any other agent than Kendra she should be your #1 choice and your only choice for any buying or selling needs in the Hawaii market. Thank you Kendra you have been Amazing!

Working with Justin and Team Taparra was one of the best experiences we've had in a real estate…read moretransaction. Their level of care, communication, and thoroughness truly made us feel like we were their only clients. In reality, I know they are incredibly busy but you would never feel that from the attention they give. The team kept everything organized and transparent through multiple forms of communication. They consistently summarized progress, next steps, and anything we needed to know in a clear and simple way. Their approach allowed us to stay updated without feeling like we had to manage or track every little detail ourselves. As full-time working parents with three young kids, that level of support and effective communication made a huge difference for us. We always felt supported, informed, and confident that things were being handled thoroughly behind the scenes. I would absolutely recommend them to anyone looking for a professional, highly organized team that genuinely cares about their clients.

AWESOMENESS!! It was such a smooth real estate experience. Justin and his team is TOP NOTCH. From…read morebeginning to end no stress for a buyer. When I say "top notch stressless" I mean it. Team Taparra should be everyone's first and only pick. The knowledge, communication, promptness, honesty, organization, feeling of family and teamwork is only a small portion of what they're made of. Justin wasn't only a realtor he became family overnight. We trusted him with everything he had. Him and his team hold time management with a wand. All transactions were smooth and mostly ahead of schedule. If you're looking to buy or sell a home whether it's your first transaction or tenth, Team Taparra will get what you're looking for and need. We love our new HOME not only because we get to call it our home but because the effort that was put into it was filled with ALOHA!! Also, there's not enough stars to rate this team (beyond the galaxy it goes).

As a first-time homebuyer, I couldn't have asked for a better experience than working with Tony…read moreKawaguchi and Valentina Haberman. From the very beginning, they went above and beyond with truly first-class, personal service. They answered every one of my questions with patience and care, making what could have been an overwhelming process feel comfortable and exciting. Thanks to their deep knowledge of Hawaii and their commitment to understanding exactly what I was looking for, they helped me find my perfect dream home in beautiful Kailua. I honestly can't sing their praises enough -- Tony and his amazing team were with me every step of the way, making sure no detail was overlooked. If you are looking for a home in Hawaii, I highly, highly recommend Tony Kawaguchi and his team. Their dedication, expertise, and genuine care set them apart. You will be in the best hands possible!

We highly recommend Tony, who helped us buy a house in Kailua. He spent a lot of time listening to…read morewhat we were looking for in a home. He's quick to respond to any questions or concerns. He's honest about the good and the bad when looking at homes. He's very knowledgeable about the market and what one can expect. We highly recommend him to anyone looking to buy a place on the island!

HI Roots Realty is currently managing our property and I wish we were working with them earlier…read more This is a review standpoint from the property owner side: - great communication between owner and property manager - owner portal is easy to navigate - organization is hard to beat (open communication from PM on what needs to be fixed, bills to pay for Hawaii property taxes etc) - contracts are easy to read for someone who is not in real estate (owner to business, tenant leases etc) - noticeable care taking for tenants (I noticed how much they value their clients by ensuring the fixes of the house is in good standing and comfortable) They value their clients and have had a great experience thus far. Thank u!

Okay whatever makes you sleep better at night.. lies and unethical and thank you for "allowing" us…read moreto break a lease as living in the house lead to MAJOR health issues with our minor son from living in that nasty house that was infested with mold, mildew & rodents!. And then retaliate charging for normal wear and tear of a house falling apart. We have pictures too. Shameful No damage was done on the property, as stated on the invoice this is normal wear and tear. Also this is a two unit property shared garage cans. With another tenant who also used the garbage cans, where we even helped our senior lower unit tenant dump her garbage the day we moved out, And when we moved in the cans were full and we had to request it to be removed. We have emails showing the cans were full and removed with rental company. Returning property as it was found, no damage done to the property. Normal wear and tear on the invoice and some are not even real. Duck tape so rodents don't go in the house.. wear and tear! And all health issues gone since moving out Security deposit can not be deducted for no damage and just wear and tear, as seen on invoice to the property. The towel bar was like 40 years old! Sean and Cathy can kick rocks with slippers on. Extremely unprofessional and unethical.

We recently bought a condo in Honolulu. Rita was the seller's agent in the transaction. To say it…read morewas a bizarre experience would be to give her a compliment. She spends most of the time talking about herself or her husband or her adult children. She even handed all of us their business cards 3 minutes after we started touring the condo. And after that, she asked if we were interested in renting space in her husband's building that he owns. She doesn't really care what you think about a given property or what you may want to know about it. She is only interested in self-aggrandizement. She takes forever to return communications. The negotiations were arduous and initially I thought this problem was originating from the seller but now I am pretty sure it was her that was interfering. After the seller finally accepted our offer, she tried to get us to keep moving up the closing date and when we balked, she issued veiled threats that she was going to try to cancel the deal and take one of the "back up" offers. And at the end, she reneged on one of her commitments she made in the contract, knowing that not living on-island made it nearly impossible to initiate any efforts to force her to comply. What was supposed to be an exciting and happy time for our family turned into an unnecessarily stressful and miserable experience. Real estate agents are paid to make the process easier and less stressful but in her case, she made all of that worse. She is a solo agent so not only is she awful at what she does, you don't even have a broker to complain to about her. I would never even consider buying/renting a property she represents, no matter how much I wanted or needed it and I would suggest the same for you.

Ms. Rita Wong is a true professional and great property manager. I live in one of her buildings…read moreand couldn't be happier. William

Devin just help me purchased my first condo in Oahu and I cannot say enough things on how great…read moreand professional he was. Besides being very knowledgeable regarding Oahu' real estate market I can honestly say he has his clients' best interest. The transaction went super smooth, easy to communicate with him and available at any time to answer my questions and guide me thru. I would definitely recommend him as a realtor and intent to use him again on my next purchase.

As a first time homebuyer I was very nervous about the entire process. I reached out to Devin just…read morelooking for some information and he helped me through every single step. He answered questions I had (no matter how silly) and even those I didn't know I had. He was incredibly patient and willing to respond at any time of day leading me to feel comfortable and confident in my decision to purchase a house. Devin is not only very communicative and knowledgeable but so willing to work with hectic schedules and budgets. I'm so beyond appreciative and amazed of Devin's ability and drive for helping me find the perfect house and fighting for his clients during the closing process as well. I'd definitely recommend Devin to anyone looking to buy or even just get some questions answered regarding the home buying or VA loan process. If ever I'm in the market again I'll absolutely be using Devin again!

Looking a a home See Bernard we has the knowledge & experience…read more Locally born & raise in Hawaii and understands the market well !! 11

Amazing service . The representatives showed us many houses and was always willing to point out…read moreeverything I should be looking for and even things that could be wrong. It was not about the sale or commission it was like we were family and they wanted to get us the best deal!!