Our experience working with Joe has been nothing short of amazing! We began our home buying journey…read morein January, and it has definitely been quite the process. We initially found a home we thought we loved, but because it was a short sale, we spent months waiting while continuing to explore other options. With our lease coming to an end, the uncertainty made the process even more stressful. Throughout it all, Joe was incredibly patient, supportive, and understanding. He continued helping us explore other options, and we eventually found a home that we really love! Everything truly worked out for the best. We also want to recognize Rolando for keeping us informed throughout the closing process. His communication and attention to detail made everything go smoothly, and we always knew what to expect. We are beyond grateful to Joe and The O Team for helping our family find our new home. We couldn't have asked for a better experience and would highly recommend them!

We just bought our home in Mililani with Joe and couldn't have asked for a better agent. He was…read morealways quick to respond and was completely transparent about every step of the buying process, so we always knew where things stood. His team is also very knowledgeable, especially on the mortgage side. If you're using a VA loan, they're a huge help in guiding you through that process. On top of all that, Joe is a super friendly, genuine guy. If you're house hunting on Oahu, I'd absolutely recommend him!

Kumai Realty offers premium customer service, exvlcellent communication and properties…read more Best experience ever.

I had been with Ivy Realty to manage my rental since 2005. Since my agent passed away and Marc…read moreKumai took over. My rental check had been consistently late. For example, it's August and I had not received July rental check. Patrick Cheng

My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

Devin just help me purchased my first condo in Oahu and I cannot say enough things on how great…read moreand professional he was. Besides being very knowledgeable regarding Oahu' real estate market I can honestly say he has his clients' best interest. The transaction went super smooth, easy to communicate with him and available at any time to answer my questions and guide me thru. I would definitely recommend him as a realtor and intent to use him again on my next purchase.

Devin is a pleasure to work with! Highly recommend to anyone looking to buy or sell a home here in…read moreHawaii. From start to finish, he is professional, knowledgeable, responsive and willing to go the extra mile to get the job done. Happy to do more business with him in the future!

10/10 recommend. Ebonee & Lindsey have helped my fiancé & I find a unit that would allow our fur…read morebaby on short notice. They were so helpful, accommodating, & really made the moving process effortless. Anytime we had an issue with our unit they would make sure it was taken care of at a timely manner. When it was time to move they helped us find a reasonable cleaning company. We would highly recommend them!

If I can give her 20 stars I would! As a first time homebuyer in 2016, Ebonee gave me the best…read moreexperience ever. Trustworthy, honest and so eager to help me understand every aspect of buying a home. I felt like I was in good hands. I will definitely work with her again when I buy my second home. Currently we moved to WA and she is now our property manager with the help of Mishalei. I couldn't be more happier with the service ILR has provided over the years. They communicate so well and when we came back to visit Oahu in July 2023 for a graduation party, we drove by our house and we were surprised that our home was in better condition than when we lived there Hahahah! Lastly, Ebonee was so kind to help us navigate through the lease terms for potential rentals we were looking at in WA when she didn't have to!   We are grateful for the service Ebonee and her team have provided for us these past 7 years. We trust their expertise and appreciate their professionalism and kindness when dealing with them. I recommend this company 100% if you ever need a realtor and/or a property manager.

Earlier this year I contacted this company regarding an issue with one of their properties in Hilo…read more Within a week of my letter I was called by a very professional individual in their office . I was assured that my issue would be addressed. Within 2 weeks of my complaint the issue was completely resolved. Their response time and the response itself was outstanding. Thank you

My Sister and I had been looking for an Apt rental for weeks then we had 3 all with Ujimori!! I…read morewas impressed with their administrative prowess at it related to immediate texts and email responses and updates! We toured all three and one suited us the best but unfortunately we had to cancel due to the location having difficult access issues. They were very gracious and I really appreciated Donna and especially Aileen for their professionalism and represented this firm very well. I will be passing along their names to anyone who needs Realty help! Thanks so much, ladies!

Thank you to my sister for recommending this team because they were an absolute dream to work with…read more As a first time buyer I had no clue what I was getting myself into, and doing my own research/ talking with friends and family only made me more confused. But after taking with Sean and Raullen, I was able to take the first steps and felt like I was finally heading in the right direction. Their team was in contact with me basically everyday from the initial calls to viewing, step by step they explained everything, and anytime I had questions or needed recommendations they were always there to answer. They work with the purpose of supporting you, and communicate so well between each other and the other key people it takes to close on home, that within a month or 2 I was signing and handed my keys!! It's been about a year since then, and I'm so thankful to them for being there and basically holding my hand through the whole process. I'll be sure to contact them again when the time comes! Thank you Sean and Raullen!!

Okay whatever makes you sleep better at night.. lies and unethical and thank you for "allowing" us…read moreto break a lease as living in the house lead to MAJOR health issues with our minor son from living in that nasty house that was infested with mold, mildew & rodents!. And then retaliate charging for normal wear and tear of a house falling apart. We have pictures too. Shameful No damage was done on the property, as stated on the invoice this is normal wear and tear. Also this is a two unit property shared garage cans. With another tenant who also used the garbage cans, where we even helped our senior lower unit tenant dump her garbage the day we moved out, And when we moved in the cans were full and we had to request it to be removed. We have emails showing the cans were full and removed with rental company. Returning property as it was found, no damage done to the property. Normal wear and tear on the invoice and some are not even real. Duck tape so rodents don't go in the house.. wear and tear! And all health issues gone since moving out Security deposit can not be deducted for no damage and just wear and tear, as seen on invoice to the property. The towel bar was like 40 years old! Sean and Cathy can kick rocks with slippers on. Extremely unprofessional and unethical.

I honestly don't even know where to start! From our very first consultation all the way to closing,…read moreJustin Taparra & Team were there every step of the way. As first time homebuyers, my husband and I had so many questions and at times, felt overwhelmed, but they made the entire process feel so smooth, organized, and stress-free. Justin did an exceptional job guiding us, reminding us of important steps, answering our questions, and making sure we understood everything along the way. What really stood out to us was how genuine and caring he was, he even took the time to answer our questions outside of office hours. He truly felt more like a friend than just our real estate agent. Buying our first home was such a huge milestone for us, and we are beyond grateful that we found Justin and his amazing team to be part of this journey. They made what could have been an overwhelming experience into something amazing, exciting, and even fun! Thank you, Justin & Team, for helping us make our dream of becoming homeowners a reality. We are truly grateful for everything you've done for us! HIGHLY, HIGHLY RECOMMEND Justin Taparra & Team! If you're thinking about buying a home, you're in great hands with them! 5 stars is not enough!

We first met Justin and Uncle Ralph ( his dad lol) early 2020. My husband and I at the time were…read moreyoung in our twenties, but they took the time to really share knowledge with us about buying a home here in Hawai'i. Which lead us to buying our first town home/condo in the midst of COVID. It was always about having a plan and they provided that "mindset". 6 years later, Justin and his team kept us on track with that same plan from 2020--we are now in a SF detached home, with a fenced yard and 3 bedrooms here on O'ahu.. Like Justin told me "see no need move mainland now LOL". They've treated us like family over the years; educating us with the fine details of real estate; taxes, expenses, budget breakdowns, utilities, even a handyman, AND good Sushi spots for date night :) Justin and his team continue to show there exceptional consistency by following up and maintaining that rapport with us occasionally. If he's not available Sam or Dez are there and we appreciate them as well. Mahalo to Justin and his solid team!

I recently moved to Hawaii from AZ and was introduced to Michelle by a friend while still in…read moretransition. Michelle assisted me with choosing the right list of properties to look at before even arriving to Oahu. In about a week of intense searching, we were able to find my ideal home. Michelle was very patient with me trying to make a perfect choice between 3 ideal ones ( after looking at about a dozen properties ). We made sure I found the best lender for my home, just in time for me to move in before my temporary lease ended. Throughout the process, Michelle and her team were in touch with me on almost a daily basis; I was surprised that she was able to address some of my concerns before I even voiced them. In very short time, I now own a new perfect home. Thank you Michelle and co. !! Sami

Michelle was the perfect guide for buying a home in Hawaii. From the initial consultation to…read moreidentify our preferences, through to closing she worked tirelessly to help us buy our dream home. During a drawn-out escrow period, as issues with the property were uncovered, she identified solutions and kept our hopes up when a successful close seemed out of the question. We heartily recommend Michelle Wood to help guide you through your successful home purchase.