Pretty and conservative women's clothing. The one star is because the employees sucked. Both girls…read morestanding behind the counter looking bored while I and other customers were looking around. We were never greeted either. Someone wanted to try something on and instead of getting up and helping them the girl pointed to the dressing rooms and told the customer "they are over there". I was in retail for 40 years. They should be fired. Apparently they were having a sale but the sale prices weren't on the tags. I won't be going back. Advice about parking: go on the weekdays, weekends are almost impossible.

ML ropes you into a ShopPay fraud site, a ccard scamming site. And there is no way to delete the…read moreShopPay at the ML site, NOR at the ShopPay site - you cannot delete the mandatory ShopPay acct.. The customer has their ccard and personal info all over the internet. This is very scammy. Not recommended, only for that reason. Clothes - pay cash in a retail store - are great

I love all their soft items for basics like tees and sweats. They have some nice options for casual…read moreitems. I am not fam of their style but basics and pajamas are great. This location had a wide selection as well as friendly staff which is hard to come by on this strip of SM. I appreciate that they checked on some items for size and color options.

This Splendid has grown into one of my top favorite stores. It's more than the brand's quality,…read moreversatile styles, and great sales--it's the people who make it even better--notably Dee, the Manager, and associate/stylist, Victoria. Retail's one of the most stressful jobs ever, and still, this crew somehow can turn your day around. I think they truly care about their customers and do all they can to create a happy, comfortable place to shop and express yourself. No sales-y pushiness, just genuine connection.

I discovered this shop while walking on Montana Avenue as it was next to the restaurant I was going…read moreto. It's a kids clothing store but they have some matching items for mom, aunt, or just ladies who like these types of clothes. The adult clothes are sold separately. I loved the ice cream dress they had for girls. I went in the store and asked if they had a matching one. The store attendant was really nice and said it also came as a boys t-shirt but they didn't have it in the adult size. I was disappointed they didn't make an adult version of this dress but so pleased with the customer service and the beautiful clothing in this store. Love the vintage inspired items. The clothing is pricey for kids clothing but the items are really well made and special. Would make a great gift! Montana Avenue has lots of shops and restaurants so this location is great if you want to walk around or do other errands. Street parking.

This store is thoughtfully curated with infant and small kids clothing, toys,and curiosities . The…read moregirls in the store were very charming and helpful. I am starting the shoe obsession with the sweetest baby shoes and baby jellies. I fear I will be at Pink Chicken weekly as my mind wanders back to all the lovely things in the store.

While they have some really nice leather items I don't shop where I feel like I'm not wanted. The…read moregirl said hello but it was as if it was grudgingly. We were ignored after that. I won't be going back.

I've been here 3 times or so and every time I go in there it's an interesting vibe. Like the…read moreworkers come off as if they do not want to be there. Aside from that, the store is beautiful. Selections are limited compared to online. I have many bags from this brand. I love looking at the actual product in store before buying in the future but hesitant to go into the store because the vibe in there is weird.

Great Athleta location!!…read more Usually pretty good and free parking in their lot (within Waterside MDR). Store is nice and bright and welcoming. Overall layout and organization is good. Staff are welcoming and usually pretty helpful. Never have felt pressured for a sale and overall they are great. Selection is usually pretty good. Definitely a great place to shop for significant other as well as friends and family.

Came in with my wife on a date, and as always, the team at Athleta was friendly and welcoming…read more Gabby greeted us right away and even remembered us from a previous visit, which made it feel extra personal. They always have a great selection of clothes, and my wife found some nice pieces this time too. I've also picked up a birthday gift for her here before, so I know they've got good options. Gabby let us know about a 40% sale which I definitely appreciated! All in all, it's a consistently positive experience here. Friendly service, great vibe, and a solid selection. They even asked me to take a picture of the team. I enclosed my 360 drone shot.

I cannot say enough good things about Kathryn in Asset Protection at Nordstrom South Coast Plaza…read more She helped me with a very stressful situation involving a lost pair of sunglasses that meant a great deal to me, and she handled everything with kindness, professionalism, patience, and real follow-through. I also want to recognize the team at Nordstrom Local Brentwood, including Danton, Greta, Trey, and Emma, who were also part of helping me through this situation. Everyone I spoke with was thoughtful, responsive, and genuinely helpful. This is why I have always believed Nordstrom has one of the best service cultures of any company. It is not just about policy -- it is about people. Kathryn and the Nordstrom Local Brentwood team represented Nordstrom beautifully, and I truly hope they are recognized for the extraordinary care they showed.

This Nordstrom Local is horrible. After charging me $102 for hemming 4 pair of Men's pants, I had…read moreto bring to Nordstrom Santa Monica to correct their work. Further, they said "they aren't a tailor" when I asked for something to be "taken in". This isn't Nordstrom quality service and hopefully the Nordstrom leadership either restarts or closes this location.

I went at opening on a weekday, so it wasn't crowded. Lily, the sales associate, was very helpful…read moreand had the right balance of letting me explore the pieces and making sure I was attended to. When I asked for help in picking out layering necklaces, Lily was great about giving me options and listening to what I liked. It was a really nice way to spend my birthday and appreciated her service and genuine kindness. It started to get busy when I left, and I had a great experience!

Loved the pieces that Gorjana had to offer, and I was glad we looked in person as I ended up…read morepurchasing pieces that I fell in love with in the store more so than the ones I had initially selected online. The service was so great and attentive (I would recommend going first thing in the morning as it was not busy), and they gave extra love to my dog which is always a win in my book. I had accidentally left my bag (from a different store) at Gorjana, and one of the employees so kindly ran it out to return it to me.

Nice place to shop for men's clothing, they have a store for females a couple stores down, both are…read morelocated in an old Craftsman style house and matches the vibe for old Americana clothing made in the US. Founded in 2013 in Venice, California, by Sasha Koehn and Erik Allen Ford, they started out of a 350-square-foot garage with locally-made jeans and tees and a simple goal to make clothing that will stand the test of time. Because they are made in the US and use high quality materials they are quite expensive. A friend was wearing a really nice T-Shirt in the Bay Area and when I asked him about the brand he told me "Buck Mason". I wasn't trying to come here specifically but remembered the name when I saw the store and decided to come. Staff was nice and offered water, they also have quite a large selection of liquor near a turn table but I didn't feel like having a drink at the time. I did end up find the T Shirt I wanted and it's easily my favorite T Shirt now!

Wow Buck Mason! Your customer service is outstanding! My friend and I stopped in today because she…read moreneeded some lightweight sweaters and a tee shirt. The selection is outstanding and the sales staff is friendly and knowledgable. We were offered water and the sales staff was right on hand to bring different sizes as needed. The fabrics are all very soft and the quality matches the price. My friend bought two sweaters and a tee shirt and I'm going back for a summer sweater. This is customer service at its best!