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    Nati

    3.2 (58 reviews)
    Closed 10:00 am - 7:00 pm

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    Taina J.

    I came here on a Tuesday because I surprisingly haven't don't any shopping in LA even though I've visited LA an insane amount of times at this point. We stopped here because it seemed that they had a ton of great basics and fun pieces. We were further surprised by the quality materials and affordable prices! But what truly set this place apart was the staff. They were genuinely sweet and incredibly helpful, guiding us to pieces that perfectly matched our styles. One delightful employee, who confessed to being new, had a knack for persuasion that turned my sister and me into enthusiastic shoppers! Her recommendations were spot-on and made our experience feel personal and special. It's been ages since I've felt such a warm, welcoming vibe in a store. If you're in LA, don't miss this shopping haven! Trust me, your wardrobe will thank you!

    Netta S.

    Great fabrics! Very good quality, soft and comfortable. The team is very nice. Good value for money

    Overpriced for sweater
    Han P.

    One-time thing. Overprice and the seller was very tricky about the online discount.. she'd rather me walk away with an empty hand than give some discount also they're not telling you that you can get 15% off online till you already paid in the store :( I spent over $200 with $0 discount..

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    Emily M.

    Overall experience: disappointing. They drew me in with a super soft white hoodie that was on sale for $30 outside the store. I went in with my friend where we waited forever behind a customer who was picking out jewelry. I just wanted the sweater. I ended up buying an additional moderately overpriced shirt from the moderately pushy saleswoman. When I got home, I realized almost immediately that I shouldn't have gotten the second shirt. The problem? Returns are store credit only which is information I would have welcomed. I went back a week later (Nov 2020) and was told no exceptions. I just wanted my money back on an item I never even took out of the bag from the boutique. I emailed the address on their website and received a moderately fine response from Gila. And then I received an email from man that was accidentally sent to me on a "Reply All" thread in which he said, "She's nuts. BorderlinePD" give her the refund, move on, etc.... screen shots attached. Important piece of information: my friend who was with me both days went to bat for me on Instagram because she was not happy with how the process shook out. I'm slightly more circumvent in my approach, but just as aware that the experience was not entirely satisfactory. The mural in the store is lovely and apparently newly done. It features strong women leaders: Michelle Obama, RBG, Nancy Pelosi, AOC.... Gila stated in her email that they were a "proudly women owned and operated company". If you love women so much, why do you have somebody around you who is a name-calling bully and doesn't even care enough to double check who's on the email before assigning someone an unsubstantiated and debilitating mental illness diagnosis. Mental illness is a real problem in this country, but that's not the point here, is it. The point is: speak up when something's not right. This did NOT have to be a big issue. They did refund my shirt in the end.

    Els B.

    I was back exactly one week after to exchange or return a few of the items. The sales girl and owner Nati herself was not as sweet this time. It felt as if they saw me walk in with a bag to return and they were busy with other customers and didn't give me the time of day. I looked around to choose something else to exchange with but didn't see anything that I wanted. It felt uncomfortable standing near the register and not being taken care of by either of the three employees. I asked for a refund and was told there is NO REFUND only EXCHANGE ! I was told that they are not set up for that. I was handed a piece of paper with $271.00 in STORE CREDIT . And told. "don't lose it - we don't keep track of the refunds. " So all in all, cute store, cute clothing, had good customer service when I was buying close to $1000 worth of clothes But just know : there is NO REFUND - EXCHANGE only.

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    2 years ago

    amazing clothes and super friendly staff. I got my mom a birthday present here and she absolutely loved it. highly recommend for any women!

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    Page 1 of 2

    Ask the Community - Nati

    Review Highlights - Nati

    I came in today and Alyssa, Adair and Kayleigh were all so helpful and sweet...

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    Trove - Welcome to TROVE!

    Trove

    4.5(292 reviews)
    4.3 miWest Los Angeles
    $$
    Budget friendly
    Boutique

    Deals and steals! So delighted this consignment shop exists on the Westside. I've come across and…read morepurchased some amazing consigned men's items at this store -- Chrome Hearts hoodie, sweats, and sunglasses; Balenciaga trench coat; Rimowa luggage; Bottega Veneta & Loewe tote bags. The staff here is so welcoming and sincere, and are not afraid to strike up a warm conversation. The store is run very efficiently for consignors as well -- I've consigned many men's designer that have sold quickly here. I'd say it's easier to find nice designer womenswear. Men's designer is harder to find, but at times you'l get lucky with designer menswear.

    Used to love this place but now it's more of a buyer beware situation, based on a recent…read moreexperience. I purchased two candle holders and later got a voicemail saying I owed an additional 33 cents because they'd undercharged me. Odd amount to call about, but I was out of town and didn't call back right away. The next day I answered a call (that turned out to be from them) asking for someone else entirely. Assuming the number was possibly spam, I googled the number, saw it was Trove, and then emailed them directly, saying I understood I owed 33 cents and asking for an invoice. They corrected me. I actually owed $33, not 33 cents, they couldn't send an invoice by email, and wanted me to call and give my card info over the phone instead. After everything already off with this (the wrong number call, the 33-cent voicemail, no email invoicing), I didn't feel comfortable reading my card number to someone over the phone. I offered to stop by in person instead, and asked in advance if they could have a receipt ready showing my original 33 cent charge, so I wouldn't be making the trip for nothing. I rearranged my lunch break to make this happen and showed up as planned. No receipt. They said they'd emailed it, but I'd specifically asked for a printed copy, the least they could do given this was their error to begin with. That request took several days notice and still didn't happen. Their printer was "acting up," so I got no receipt for the original charge and none for the new $33 charge, either! An error on their end turned into a special trip, wasted time on my lunch break, and still no paperwork to show for any of it. Disappointing customer service, especially when the customer is the one who has to burn their own time fixing your mistake.

    Photos
    Trove - Every style. Every budget.

    Every style. Every budget.

    Trove - Large selection of housewares and home decor

    Large selection of housewares and home decor

    Trove - Lots of jewelry

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    Lots of jewelry

    Nati - womenscloth - Updated September 2026

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