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    Nati

    3.2 (57 reviews)
    Closed 10:00 am - 7:00 pm

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    Taina J.

    I came here on a Tuesday because I surprisingly haven't don't any shopping in LA even though I've visited LA an insane amount of times at this point. We stopped here because it seemed that they had a ton of great basics and fun pieces. We were further surprised by the quality materials and affordable prices! But what truly set this place apart was the staff. They were genuinely sweet and incredibly helpful, guiding us to pieces that perfectly matched our styles. One delightful employee, who confessed to being new, had a knack for persuasion that turned my sister and me into enthusiastic shoppers! Her recommendations were spot-on and made our experience feel personal and special. It's been ages since I've felt such a warm, welcoming vibe in a store. If you're in LA, don't miss this shopping haven! Trust me, your wardrobe will thank you!

    Netta S.

    Great fabrics! Very good quality, soft and comfortable. The team is very nice. Good value for money

    Overpriced for sweater
    Han P.

    One-time thing. Overprice and the seller was very tricky about the online discount.. she'd rather me walk away with an empty hand than give some discount also they're not telling you that you can get 15% off online till you already paid in the store :( I spent over $200 with $0 discount..

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    Emily M.

    Overall experience: disappointing. They drew me in with a super soft white hoodie that was on sale for $30 outside the store. I went in with my friend where we waited forever behind a customer who was picking out jewelry. I just wanted the sweater. I ended up buying an additional moderately overpriced shirt from the moderately pushy saleswoman. When I got home, I realized almost immediately that I shouldn't have gotten the second shirt. The problem? Returns are store credit only which is information I would have welcomed. I went back a week later (Nov 2020) and was told no exceptions. I just wanted my money back on an item I never even took out of the bag from the boutique. I emailed the address on their website and received a moderately fine response from Gila. And then I received an email from man that was accidentally sent to me on a "Reply All" thread in which he said, "She's nuts. BorderlinePD" give her the refund, move on, etc.... screen shots attached. Important piece of information: my friend who was with me both days went to bat for me on Instagram because she was not happy with how the process shook out. I'm slightly more circumvent in my approach, but just as aware that the experience was not entirely satisfactory. The mural in the store is lovely and apparently newly done. It features strong women leaders: Michelle Obama, RBG, Nancy Pelosi, AOC.... Gila stated in her email that they were a "proudly women owned and operated company". If you love women so much, why do you have somebody around you who is a name-calling bully and doesn't even care enough to double check who's on the email before assigning someone an unsubstantiated and debilitating mental illness diagnosis. Mental illness is a real problem in this country, but that's not the point here, is it. The point is: speak up when something's not right. This did NOT have to be a big issue. They did refund my shirt in the end.

    Els B.

    I was back exactly one week after to exchange or return a few of the items. The sales girl and owner Nati herself was not as sweet this time. It felt as if they saw me walk in with a bag to return and they were busy with other customers and didn't give me the time of day. I looked around to choose something else to exchange with but didn't see anything that I wanted. It felt uncomfortable standing near the register and not being taken care of by either of the three employees. I asked for a refund and was told there is NO REFUND only EXCHANGE ! I was told that they are not set up for that. I was handed a piece of paper with $271.00 in STORE CREDIT . And told. "don't lose it - we don't keep track of the refunds. " So all in all, cute store, cute clothing, had good customer service when I was buying close to $1000 worth of clothes But just know : there is NO REFUND - EXCHANGE only.

    My e receipt

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    5 years ago

    Lovely soft clothes, helpful staff, and comparably affordable to many other neighboring boutiques. What's not to love.

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    4 years ago

    You get what you pay for. Cheap prices. Cheap clothing. Never anything new or fashionable.

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    4 years ago

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    4 years ago

    All the comfy basics I could possibly neeeed I always find something I like and the girls are SO helpful

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    The sale staff were really helpful and efficient and made my experience fun. I love the linen blouses and pants I purchased.

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    6 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    Super friendly and helpful staff! Clothes are affordable and yet high in quality. Not to mention SOOO comfortable omg.

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    5 years ago

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    4 years ago

    Store was super cute and staff was very helpful and friendly. Specifically, Adair made my shopping experience a delight!

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    7 years ago

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    6 years ago

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    6 years ago

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    Page 2 of 2

    Ask the Community - Nati

    Review Highlights - Nati

    I came in today and Alyssa, Adair and Kayleigh were all so helpful and sweet...

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    Jacques Marie Mage - Molino 55

    Jacques Marie Mage

    3.6(22 reviews)
    0.4 miVenice

    For the $900+ price the frame I have cost, the least I'd hope for is a repair service. Within a…read moreyear, the AR coating on my custom insanely pricey lenses just vaporized. I don't do anything crazy with my glasses and they go into the case whenever I'm not wearing them. Then my titanium "unbreakable" frames slid off a short coffee table and very much snapped in half at the nose bridge. Were they really titanium? Who knows. After reaching out to warranty service, they "don't have parts" and can't repair them. Customer service refused to help me at all and wouldn't even point me in the direction of a repair service.

    My name is David Garcia I have been a long time customer of Jacques Marie Image, my wife and I have…read morepurchased 4 pairs of glasses and 2 of them at their Costa Mesa location which is amazing. The store at the Los Angeles location was pompous and made us feel invisible. We were waiting for our turn and a white lady walked in and they immediately serviced her and ignored us after asking us to wait. She was a walk in complaining about some order, but we were first. We waited and then were ignored. It was the worst case of white privilege I cannot believe that we were treated like we didn't matter. There is video out visit was at 11:40 am and we left at 12:00 pm on Sunday February 15th. This was supposed to be my Valentine's Day gift. What an absolute disappointment, will never recommend this brand to my friends any more. I never write reviews, only positive reviews so this made me very sad

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    Jacques Marie Mage
    Jacques Marie Mage
    Jacques Marie Mage

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    Madewell - Sunset outside of store

    Madewell

    5.0(3 reviews)
    0.3 miVenice

    I stopped by this location since I wanted to apply my birthday discount ($25 off!). It wasn't too…read morebusy on a Friday afternoon so I asked the staff at the checkout counter about their t-shirts. They didn't have the tee I wanted in the color or size I wanted, but they were kind enough to place an order to send directly to me free of charge even though it was to a different city. The store felt very welcoming, well lit, and had a lot of different options. The staff were friendly and helpful.

    I'm a big Madewell fan and have always had great experiences at this location. The store gets a bit…read morehectic with weekend crowds on Abbott Kinney (esp when the whether is nice out/in the summer), so I would recommend coming on a week day (if you're able to) to avoid the crowds. Customer service has always been great and everyone is very friendly and helpful. A few times they haven't had a Medium/Large size I need in store, but do always offer to order online if it's not available. I think for the most part they produce high quality goods that will last you a long time and warrant paying a bit more. I got a cute peek-a-boo black sleeveless sweater with some white stitching on the edges and have gotten many competent already. Parking anywhere near and around this location is also utter chaos on weekends so give yourself plenty of time if you're on a schedule and I would recommend parking in the lots on the back side of Electric Ave (just behind Abbott Kinney) OR drive into the neighborhoods a few blocks and see if you get lucky there too.

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    Madewell - Belt display

    Belt display

    Madewell - Jewelry wall

    Jewelry wall

    Madewell - T shirts

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    T shirts

    Nati - womenscloth - Updated August 2026

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