Very good service. Dr was professional and very pleasant. Gail is an incredible optician-patient,…read morecompetent and explains everything about my insurance.

Super quick, everyone is nice…read more I did my eye exam and got 2 pairs of glasses, both of which look amazing. Took less than a week to get both pairs. Had a tiny problem with the second one and they instantly agreed to replace it! Would 100% recommend and will get all future glasses from here!

They were very helpful. Great selection of glasses. Got back same day. Personalized experience…read more Lots of parking. Plenty of places to eat or shop while you wait for glasses.

I shouldn't have waited this long to write a review but now that I've been taken care of by a…read moredifferent doctor that cared more about me than making money, I felt I needed to warn anyone thinking about using Dr. Jaggi. I went there several months ago because my husband had gone there for his contacts. He wasn't thrilled but I thought I would give it a try as well. I was immediately turned off by Dr. Jaggi's wife (who works there) who had asked me to pay before I even saw the doctor. How do you ask someone to pay when you don't even know what they need done? She must have sensed I thought that was weird and agreed to wait until I saw the doctor. My exam was fine. He said I needed certain tests and I agreed. Little did I know. When the exam was over, he said that I needed progressive glasses for daily tasks and different glasses for driving. He said what I needed was not covered under my insurance. I went there in the first place because he accepted my insurance. When I asked if I could try contacts for the first time instead of glasses, he said "No, not yet". Also, there is an additional fee for him to teach you how to put the contacts in which he will not waive! So, I need 2 different glasses and he won't apply my insurance and won't give me contacts for a reason he never explained. While picking out glasses, they don't let you touch them. You have to point and they will bring them to you. I finally picked and the price was over $2,000! I almost passed out. He said I could pay half then and the rest when the glasses came in. I told him I only wanted one pair and he asked me to choose. The task glasses or the driving glasses? I chose the task which came to over $800. I'm not a wealthy woman. To own an $800 pair of glasses is insane for me but he convinced me I would see better. So the glasses come in and they are horrible. He told me I needed to get used to them so I tried them out for a week. Couldn't see my computer at work, couldn't read properly. I went back and he said that they can only redo the glasses one more time without being charged. Did I want to correct these or get the other glasses instead. He convinced me that these needed to be cut again as they weren't lining up with my eyes and I trusted him. Like an idiot. New glasses came in and they were no better. So now what I asked? There was nothing he could do. He wouldn't change them out for my regular prescription without charging me again, so these $800 glasses sat in my drawer for months. Finally, I find a Davis Vision near me that I told this to and they were horrified. They took the frames that I purchased from Jaggi and replaced the lenses with the correct prescription. They also fitted me for contacts, didn't charge me for the hour they spent teaching me how to put them in and care for them and took my complete insurance. I left there with a new pair of lenses and a years worth of contacts for $88 dollars!!!!! $88 dollars!!!!!! They cared about my eyes, not their wallets! What a difference. So if you have money to LITERALLY throw in the garbage, go see Dr. Jaggi. If you want to be seen and treated with respect and care, find a Davis Vision near you and be grateful you didn't walk into EyeSite in Sight. Oh, and Davis Vision gave me 100 days to make any changes at no cost! Dr Jaggi charged me $40 to use a credit card. Money hungry people. Beware!

I met Dr Katims in 2001 when I had Lasik surgery. He was my follow up doctor. I found his care and…read moreprofessionalism was wonderful. When my eyes were healed from the surgery, I choose to continue to see him for my eye care even though it is a drive! I live in Merrick. I am grateful to have Dr Katims as my doctor.

Terrible customer service; awful doctor. Care more about politics than for people. Treats you like…read moreyou are a nobody. I would not trust him near my daughter.

Best eye exam I've have ever gotten. I have had multiple eye exams and was always told my vision…read morewas normal. However, at Manhasset Optical, the ophthalmologist discovered my astigmatism and treated appropriately. I no longer have headaches or tired eyes. Thank you so much!

Cindy was great to work with. She got everything set up for me with ease and the return time for my…read morenew prescribed contacts and glasses was so fast. Thank you for getting things done so quickly!

Friendly staff and big store with selection and eye exam area. I was able to bring my well behaved…read moredog here as well.

I've been to other locations before for eye exams for contacts. I will never go back to this…read morelocation and idk if I will go back to other locations. I got an eye exam and pupils dilated and the doctor gave me a sample pair of contact lenses and I couldn't see for hours- I felt it was so weird hours later I couldn't see and I took out the contacts and she gave me the completely wrong prescription. There's no phone number to call the store so I had to go all the way back and the store confirmed she gave me the wrong prescription. It's weird they have no phone number and couldn't even call the other store to see if they had stock. I would not go back. Customer service was very poor.

I love coming here. Wayne and his staff have been taking care of my family and me for years…read more Recently, my five year old daughter needed an eye exam and became a first time eyeglass wearer. She felt so comfortable with Wayne and his staff, she can't wait for her next exam! They're always professional and courtesy. The eye exams are very thorough and never rushed. Wayne always makes sure our vision needs are fully met and answers any questions we may have, even if they're days later. They have a large inventory of sunglasses, contact lenses and eyeglass frames, including a variety of the latest designer styles, and even ones for on a budget. If you have any vision or optical needs, come see Wayne and his staff at Pearl Vision in Roslyn. I highly recommend them.

Wayne is super professional and always goes the extra mile for his patients. I went in Sunday to…read moreorder reading glasses and needed to add the nose piece to the frames. Wayne went Monday night to get the nose piece added (this is done through a diff company) to ensure I can have them back by Wednesday. I picked up the glasses today! Thank you

Dr Resnick leaves "No stone unturned" when searching for…read moreyour correct prescription , or a diagnosis! She is the best. I was afraid of contacts until she and her staff helped me.HAVE NO FEAR! Dr.Resnick is here!

All Appointments are always kept on time; never a waiting game…read more Dr. Resnick is absolutely the best, always attentive and informative. The entire staff is always pleasant and knowledgeable and the office is immaculate and pleasing. No need to ever look any further, it's hard to improve on perfection.

Not even sure how to express in words how kind and special I have been treated by Sara and Lily…read more They are two of the kindest human beings and have gone completely out of their way to help me. My father is ill and his glasses were misplaced at the hospital. Both of these angels helped me find a pair for him ( without being able to see him or me as we are both very compromised during this pandemic). They both had so much patience and understanding for our situation. This is what the world needs more of...they are an asset to Illori and to our world. During a difficult time of life these two beautiful humans made a huge difference to our lives. I am forever grateful for them.

Ive had a very disturbing customer service experience at this Ilori Manhasset because of the store…read moreManager Silvia and Store assistant manager who refused to give his name. I've traveled throughout the boroughs of NY to multiple Eye wear places to find the perfect fit prescription glasses. I entered the store with joy and high hopes of finally getting my new glasses. I had an idea of what I wanted so I began browsing the Chanel frames. Immediately I felt uncomfortable to ask them questions because I felt unwelcomed, by judgmental stares. That moment I felt like I was in a place where I didn't belong. Still I am determined to get my glasses. With little to no help from either employees,I finally found my perfect frame ! I approached the store manager saying I would like to purchase this pair. As I had inquires about my item she began demeaning me as if I wasn't a buying customer. It was then when I realized this store wasn't worth my money. I took the description of the frames so I can go purchase them elsewhere. I am very disappointed in the customer service I received at such an " upscale " store. I traveled from Queens to Manhasset only to get disrespectfully criticized and judged. I will never shop there again and I will recommend people not to go here.