Very good service. Dr was professional and very pleasant. Gail is an incredible optician-patient,…read morecompetent and explains everything about my insurance.

Super quick, everyone is nice…read more I did my eye exam and got 2 pairs of glasses, both of which look amazing. Took less than a week to get both pairs. Had a tiny problem with the second one and they instantly agreed to replace it! Would 100% recommend and will get all future glasses from here!

They were very helpful. Great selection of glasses. Got back same day. Personalized experience…read more Lots of parking. Plenty of places to eat or shop while you wait for glasses.

I shouldn't have waited this long to write a review but now that I've been taken care of by a…read moredifferent doctor that cared more about me than making money, I felt I needed to warn anyone thinking about using Dr. Jaggi. I went there several months ago because my husband had gone there for his contacts. He wasn't thrilled but I thought I would give it a try as well. I was immediately turned off by Dr. Jaggi's wife (who works there) who had asked me to pay before I even saw the doctor. How do you ask someone to pay when you don't even know what they need done? She must have sensed I thought that was weird and agreed to wait until I saw the doctor. My exam was fine. He said I needed certain tests and I agreed. Little did I know. When the exam was over, he said that I needed progressive glasses for daily tasks and different glasses for driving. He said what I needed was not covered under my insurance. I went there in the first place because he accepted my insurance. When I asked if I could try contacts for the first time instead of glasses, he said "No, not yet". Also, there is an additional fee for him to teach you how to put the contacts in which he will not waive! So, I need 2 different glasses and he won't apply my insurance and won't give me contacts for a reason he never explained. While picking out glasses, they don't let you touch them. You have to point and they will bring them to you. I finally picked and the price was over $2,000! I almost passed out. He said I could pay half then and the rest when the glasses came in. I told him I only wanted one pair and he asked me to choose. The task glasses or the driving glasses? I chose the task which came to over $800. I'm not a wealthy woman. To own an $800 pair of glasses is insane for me but he convinced me I would see better. So the glasses come in and they are horrible. He told me I needed to get used to them so I tried them out for a week. Couldn't see my computer at work, couldn't read properly. I went back and he said that they can only redo the glasses one more time without being charged. Did I want to correct these or get the other glasses instead. He convinced me that these needed to be cut again as they weren't lining up with my eyes and I trusted him. Like an idiot. New glasses came in and they were no better. So now what I asked? There was nothing he could do. He wouldn't change them out for my regular prescription without charging me again, so these $800 glasses sat in my drawer for months. Finally, I find a Davis Vision near me that I told this to and they were horrified. They took the frames that I purchased from Jaggi and replaced the lenses with the correct prescription. They also fitted me for contacts, didn't charge me for the hour they spent teaching me how to put them in and care for them and took my complete insurance. I left there with a new pair of lenses and a years worth of contacts for $88 dollars!!!!! $88 dollars!!!!!! They cared about my eyes, not their wallets! What a difference. So if you have money to LITERALLY throw in the garbage, go see Dr. Jaggi. If you want to be seen and treated with respect and care, find a Davis Vision near you and be grateful you didn't walk into EyeSite in Sight. Oh, and Davis Vision gave me 100 days to make any changes at no cost! Dr Jaggi charged me $40 to use a credit card. Money hungry people. Beware!

Gary at Roslyn Eye Centre is the best! I broke my glasses…read morein half and sent my daughter in and in 10 minutes he had the lenses in a new frame and treated me like family! I highly recommend them!!

Highly recommend. Very professional and friendly staff. Wonderful selection of eyewear and the…read moreservice is prompt. Wouldn't go anywhere else!

I have purchased several pairs of prescription glasses and sunglasses from Victoria. She has been…read morehelpful and honest every time! I have a difficult prescription to get correct and they have me seeing better than I have in years. I didn't know I could see this well anymore!

I was told that the reason my lenses for my daily transition eyeglasses were discolored was the…read moreoveruse outdoors and in the sun! While I had insurance, it only covered the first year. My eyeglasses were purchased less than 2 years ago. I was asked by the salesperson how often I wore my eyeglasses outdoors and today, I was told same by (I believe) the owner/manager. I did purchase a set of new glasses and the lenses alone are close to $1,000, same what I had paid for my earlier set. I am over 65 years old and have been wearing eyeglasses since my childhood. This was the first time I was asked if I wore my glasses everyday and outdoors! For a long term client, pearl vision should have been more accommodative since I believe the lenses were defective. At least they should have offered a discount for the second pair which I wanted to purchase today which they declined. Customer satisfaction should not be taken for granted. Takes years to build and less than two interactions to lose a client.

Saw Dr, Rachel Katims today! We had such a wonderful experience! She went out of her way to fit my…read moreson in right before he left for college, and we were so appreciative. She had the warmest disposition--kind, patient, and genuinely caring--and made him feel completely comfortable and at ease. She truly made a stressful, last-minute situation so easy for us. We're incredibly grateful and would highly recommend her!

I met Dr Katims in 2001 when I had Lasik surgery. He was my follow up doctor. I found his care and…read moreprofessionalism was wonderful. When my eyes were healed from the surgery, I choose to continue to see him for my eye care even though it is a drive! I live in Merrick. I am grateful to have Dr Katims as my doctor.

Best eye exam I've have ever gotten. I have had multiple eye exams and was always told my vision…read morewas normal. However, at Manhasset Optical, the ophthalmologist discovered my astigmatism and treated appropriately. I no longer have headaches or tired eyes. Thank you so much!

Cindy was great to work with. She got everything set up for me with ease and the return time for my…read morenew prescribed contacts and glasses was so fast. Thank you for getting things done so quickly!

I was able to get in to see Dr. Gretchen Ohlig today for an eye issue I was having. I felt I was in…read morevery good hands with a knowledgeable and caring doctor which I believe is hard to find these days. She is experienced, smart and has a sense of humor. If I could give more than 5 stars, I certainly would.

Julian is beyond patient and takes care of his customers. The whole staff is friendly!read more

Annoying texts and phone call reminders. Crossed line calling me "honey "…read more Then you try to schedule the appointment and you still have wait one or two days to get..... guess ....another call from them. Now that's idiotic HONEY

Took my daughter here to see the ophthalmologist (Dr. Robert Broderick, 76) for an annual…read morecomprehensive eye exam... Literally the worst 1.5 hour experience ever- from the receptionist, to the ophthalmic techs, medical assistant and even the doctor, none of them were friendly- nobody smiles, they did their job and that was it. Also, I specifically told the tech (Curtis Walker) the reason for my daughter's visit but he stated that he had to put in a "patient complaint" so he noted, she is in for evaluation of tired eyes and experiencing dryness & blurriness in her vision from extreme screen use, which is all false but it's fine. This was the fourth ophthalmologist she's ever seen...Definitely DO NOT recommend OCLI for children- we're not coming back next yr.

Dr Resnick leaves "No stone unturned" when searching for…read moreyour correct prescription , or a diagnosis! She is the best. I was afraid of contacts until she and her staff helped me.HAVE NO FEAR! Dr.Resnick is here!

All Appointments are always kept on time; never a waiting game…read more Dr. Resnick is absolutely the best, always attentive and informative. The entire staff is always pleasant and knowledgeable and the office is immaculate and pleasing. No need to ever look any further, it's hard to improve on perfection.

Amazing service at Vision World in Albertson! I brought my sunglasses in after a long summer, and…read morethey cleaned them beautifully--they look and feel brand new! The staff was so friendly, professional, and helpful. It's the little things that make such a difference. I truly appreciate the wonderful customer service and highly recommend Vision World in Albertson!

Very disappointed -- both with the quality of the eyewear and the attitude toward patients on…read moreMedicare I have worn glasses since I was a child and am extremely nearsighted, so my glasses are something I depend on every single day. In all my years of wearing glasses, I have never had a pair simply snap at the arm from being picked up normally. Unfortunately, that is exactly what happened with the pair I purchased here only about a year and a half ago. When I called the office about what happened, I was told that the glasses were already a year and a half old, as though that were a reasonable lifespan for prescription eyeglasses. I was also told that Medicare "basically gave" me the glasses and that they were free in a way. I found that comment extremely condescending. Yes, Medicare provided coverage, but these were not simply "free glasses" that I was handed. I paid additional money out of pocket for the glasses and lenses, and more importantly, I am a paying patient who deserves to receive a quality product and be treated with respect. Being on Medicare or having a fixed income should not somehow lower the standard of what is considered acceptable. I was told I could come into the office and they would "see what they could do," but I was also reminded that things cost money and aren't free. I understand that businesses have costs. I wasn't asking for something for nothing. I was asking whether an optical office would stand behind a pair of prescription glasses that failed after only 18 months under what appears to have been completely normal use. What makes this particularly frustrating is that this is not the first time my family has had an issue with the quality of eyewear purchased here. About a year ago, my daughter's glasses purchased through this office also broke easily. In her case, she was NOT using Medicare. Her glasses were covered through a union insurance plan through her father, so this wasn't an issue of Medicare providing some supposedly inferior or no-cost eyewear. An optician at another office examined the glasses and told us they appeared to be defective. My mother ultimately had to pay out of pocket to have the replacement glasses made elsewhere. So I now have two separate experiences involving glasses purchased through this office that have failed prematurely. In my daughter's case, another optician actually identified the frame as appearing defective. That makes it very difficult for me to simply chalk my current experience up to bad luck. This is especially disappointing because this office is located in an affluent area and appears to specialize in higher-end and designer eyewear. I initially chose them because they accepted my insurance and had numerous positive reviews talking about how nice and accommodating they were. I expected that same level of customer service regardless of what type of insurance a patient carries. Instead, when I called about my broken glasses, the emphasis seemed to be on the fact that Medicare had paid for them and that they were already a year and a half old. I don't think 18 months should automatically be considered an acceptable lifespan for prescription eyeglasses, particularly when the frame broke from ordinary handling and there was no apparent misuse. I am not expecting an expensive designer frame for nothing, nor am I expecting a business to replace every pair of glasses indefinitely. I am expecting reasonable quality, reasonable durability, and a reasonable response when a product fails. What bothered me most was not simply that the glasses broke. Things can break. It was the attitude I encountered when I brought the problem to their attention. The implication that because Medicare covered the glasses they were somehow "free," and therefore perhaps not something I should expect much from, was extremely off-putting. People on Medicare and people living on fixed incomes still deserve quality products and professional, respectful treatment. Insurance coverage should determine how a patient pays--not how much consideration or quality they receive. After these two experiences, I have serious reservations about the quality of the frames being sold here and about the customer service provided when something goes wrong. Unfortunately, I won't be purchasing eyewear here again.