Exceptional Eye Care with Dr. Lomonaco…read more Dr. Lomonaco is truly amazing! My family and I have been coming to her for many years, and every single visit reaffirms why we continue to trust her with all of our eye care needs. She is incredibly caring, patient, helpful, and remarkably knowledgeable. It's rare to find someone who consistently goes above and beyond for their patients, but Dr. Lomonaco does just that. Her staff is equally fantastic--friendly, professional, and always a pleasure to interact with. Even after moving out of the area, we happily make the drive (sometimes over an hour) just to see her. That's how much we value the quality of care she provides. The office is clean, well-maintained, and has enough space for smaller families to feel comfortable during visits. They also offer a great selection of glasses and frames, which makes the process convenient and enjoyable. While parking can occasionally be a challenge (it is The Bronx, after all), it's a small price to pay for such outstanding service. If you're looking for excellent eye care, I highly recommend Dr. Lomonaco and the Throggs Neck Vision Associates team. They are simply the best!

The best experience! It was so thorough and kids had fun! The rest of the family will be coming!read more

I made an appointment and arrived on time, only to find two customers were ahead of me. I'm not…read moresure, but I think that appointments don't take priority over walk-ins. So I waited 25 minutes before being seen. My main gripe with this location was that from the moment I walked in, I didn't find the personnel at the counter to be friendly, engaged, or caring in any way. I know, it's a job, and maybe I'm old school but how about showing some warmth, a smile, maybe even eye contact when I walk up to the counter? As it turns out, the selection of frames was small, so I wound up not buying a pair of glasses here. I probably won't return to this location in the future.

Omg what a horrible experience, the doctor they have here should retire…read moreVery inept. His machine couldn't find my left eye. The doctor was pointing the machine to my nose and chin. He reminded me of Joe Biden so come who shouldn't be working anymore. I've never had such an experience like this before. This place gives Cohen Opticles a very bad name.

Terrible customer service. They don't even TRY to help you with your insurance inquiries. Sitting…read moreat a desk with nothing but a straight "no" coming out their mouths. I have been a customer there for over 15 years and since Donna left, it's gone down hill. I'm done, done with this location. Bye

On February 28th, I went in to pick up glasses that had been ready since December 2025. I was…read moregreeted by an employee and clearly stated that I was there to pick up my glasses. I was told I would be helped, and I then waited nearly an hour while several customers who arrived after me were assisted first, including two couples with a baby, two men, and a woman. I observed each of them being called ahead of me. While I was waiting, a bald employee seated on the far left said twice to two coworkers, "there are other tickets," in reference to the employees standing and gossiping near the front desk only a few feet from where I was seated. That comment appeared directed at their conversation, not at assisting customers. Despite this, every new arrival continued to be helped before me. After approximately fifty minutes, I calmly approached the counter and asked why customers who came in after me had been seen first. The employee responded by stating that it had not been an hour. It had been. I left the store feeling frustrated. As I was walking out, the same bald employee loudly made "cuckoo" sounds in my direction, implying that I was irrational. That behavior was unprofessional, disrespectful, and inappropriate. I have previously purchased four pairs of glasses with progressive lenses from this location and had even brought two additional frames with me that day to order more lenses. I chose not to proceed with that purchase. I am a teacher and a single father, and it is not easy to find time to manage basic errands, which is why the glasses had been ready for over a month. To be treated in this manner after waiting that long is unacceptable. I will be taking my business elsewhere.

I called around 9:00am on. Saturday morning to ask if I could be seen that day due to some eye pain…read moreI had been experiencing. The gentleman who answered the phone was so pleasant and accommodating, he told me to come in at 12:00pm. Once I arrived with my 2 year old in tow, the staff was so helpful in providing toys and coloring books to keep her occupied while I filled out paperwork. Dr Arthur Chen was wonderful! I had come in with some pain in my right eye, and he did all the necessary tests to ensure nothing was wrong (and calm my nerves) - it ended up being dry eyes, so he sent me out with a script. I would absolutely recommend Bayside Eye Care to anyone who needs an eye exam. Dr. Chen has excellent bedside manner, and is extremely thorough.

This place is a disaster! Believe the reviews, scammers. They give a discount if you right a good…read morereview. Trust me, I did it once before. I had such a bad experience here for my recent eye exam. Not sure if it was the car salesman at the front, or the Eye doctor's fault. I basically needed cvs readers, but I wanted progressive lenses. I have insurance with full coverage. I was charged almost $700. I knew something was wrong. I checked my insurance when I got home and all of it was wrong. I had to bring in proof for the salesman to come correct. The guy said my bad, and refunded me $300. He knew just what he was doing, I gave him my insurance card. When the glasses came in, it was the wrong prescription. Couldn't see at all. So I then had to come in for another exam to correct the mistake. With a different eye doctor. I was crystal clear with both eye doctors. They are readers over my contacts. Over a month later, glasses came back with a line on them, not progressives. So they were sent back again. When they finally came in, 3 months after original appt, the prescription was off. I couldn't see up close, I had to pull back to see. Which is the reason I came in to start with. I left with the glasses, bc who can deal with this incompetency for a 4th time. Here I paid $400 out of pocket for glasses I can't use. He never adjusted the price for the wrong prescription lenses he sold me from the start. Meanwhile I shouldn't have paid more then my copay for this whole ordeal. Yet they try and make you feel like they are giving you a deal with their SPIEL! Spin the wheel for a discount, after I extort you. Place is a joke!

The staff here are rude, dismissive, and condescending. I had an eye exam and placed an order for…read moreglasses, but called within minutes to cancel after realizing I wasn't comfortable with the $750 charge. I was told they weren't able to do the cancelation on their end and to contact my bank. I returned the next morning, spoke with the manager, and was assured she'd "try everything" to stop the order -- yet no cancellation was processed, and the glasses were still made. I was never notified they were ready and later found out the store misrepresented the situation to my bank stating I never expressed any concerns to them. When I returned a month later I raised my concerns again, I was told they'd just tell the bank I "refused" the glasses. Truly the worst experience I've ever had at an optical. I would not recommend this place to anyone.

They tried to give me eye glasses but the prescription they ordered was wrong I could not see out…read moreof glasses , I told them I couldn't accept glasses manager got very combative and cursed I walked out but they still have my deposit . I will not go back I called insurance they are very nasty and threatening

I have been coming to this vision center for several years now and honestly don't have any…read morecomplaints. The doctor is very thorough with the exam and makes sure you are comfortable through the whole appointment. She explains everything very well and is very nice. The girls behind the counter that assist with the glasses selection are very nice and are very patient. They were also very helpful in filling out all paperwork for insurance reimbursement. They do have a large selection of glasses that are included with your insurance which is great. Will be coming here for all my future appointments.

I was looking for a place to get some prescription sunglasses…read more I came in at the time of my appointment and was seen right away. Everyone that works there is super nice and friendly. They made me feel very welcomed. The girl that helped me with my selection was super helpful without being pushy. I ended up getting a great pair of sunglasses and they were ready in 4 days!

We've been coming here for many years. It's taken me a long time to finally give them a review…read morebecause I tend to think of yelp as mainly for restaurants. But they definitely deserve 5 stars. Steve, Jen, Joyce, and Dr Millstein are just awesome people. We've always been satisfied with their service, products, and re. And it's located in a shopping center with plenty of parking, an added bonus. What more can you ask for in a local business?

This place TRIES to be nice, but in the end the customer service is terrible. The reps are nice to…read moreyou unless you decide to not purchase anything from them directly on that day. All they do is try to get your money! I've called a few times during the afternoon 2PM and they never pick up. And when I do get through they seem very frazzled and peaved that you are trying to get information from them. Not only that, the wait there is awful- poorly organized with employees who can't handle the demand (although there really aren't too many) they are just a money hungry group. Will never return again!

I have to shout-out Norman. Norman served me both in my appointment and glasses pick-up. Norman is…read morekind, careful, thorough and expedient. I left Target better understanding my eyes and prescription after spending an hour with Norman and the doctor. Upon pick-up, Norman took time to make sure my new glasses fit properly and even fixed my completely damaged old glasses--tools and everything! Great customer service award right here!

Great selection and pricing on par with their competitors. What really was impressive was the…read moreattitude and attention that Evie, the associate who helped me displayed. I was never rushed,all prices were explained, insurance reviewed, and clear details on when to expect my glasses. I would easily recommend Evie as you eye glass advisor.

I purchased glasses there, and mistakenly thought they charged me twice when I should have only…read morebeen charged once. After speaking with them, I cleared the payment through my credit card company, paid in full and nlater received a threatening voicemail from them. Highly unprofessional - they should have requested a call back, at which time they would have learned I cleared everything up with my credit card. Very nasty people - I will never go back there or refer them to anyone.

Great service and courteous too! I will be returning for my next pair. Dont hesitate to make…read moreParsons your next eyeglass destination.