Vey nice people and experience thank you Lens Express. They were very pleasant to deal with and…read morewere very helpful. thank you

I paid for my contact exam and I asked for the prescription, I was provided with a copy that said…read moreit's valid only for that day it's fortunate that it included the exam date, which made it valid and was accepted for my online purchase, since contact lens prescription are valid for one year.

I've been a client of Eye Lab for many years and every time Baruch went over my expectations…read more Recently he called to inquire if everything was ok, because i had not come with a new prescription in a longer time than i should have This set me to get new glasses, and after checking with my ophthalmologist , i set up an appt with his optometrist( yes, he has a DO every Wednesday). She was very thorough , and my glasses were ready in less than a week He also adjusted the old frames for free I am very pleased with the service and quality of glasses I have been getting from him. Price wise, I think his prices are honest, but I usually bring my own frames for fitting, but I see he has promotions of 29$ frame and lenses, which is very reasonable. Unfortunately, my lenses are very complicated and couldn't fit under his price promotion He provides advice regarding when to use which type of glasses, and makes sure you get a proper fit All in all, he is a real asset to Kew Gardens, and i wish him good luck and prosperity .

Bought 2 pairs of readers and am happy with the product and service. Bruce is a great, kind and…read morefriendly guy. He helped me figure out what frames went well with my face shape and was very patient with all my questions. The prices were great too as I came in during a sale, but even without the sale, the prices were reasonable. Very happy with my experience!

Great experience. I'm a repeat customer! I've purchased 4 glasses over last few years from Optical…read moreChoice and all of them look and feel great. And I'm pretty picky! Lol Eyesight is so very important. It has to feel good on your eyes and it's also fashion! I once made a mistake and went to LensCrafters. After waiting for a month for them to be ready, the lens was straining on my eyes and I had to return them. The salespeople could care less. That was quite frustrating to me. What a difference with Optical Choice! It's personalized and caters to your individual needs. Compared to big chains, Optimal has cheaper prices, BETTER quality, and very quick turn around. The owner, Peter, is highly knowledgeable and has a lot patience which I really appreciated. I feel he really cares about getting it correct from the actual prescription to the look of the frames for your face. It's been a very good experience getting my glasses here. Go in and talk to him!

Terrible lenses the store must use offbrand lenses the…read moreframes he could not cheat on the lenses were terrible unfortunately I purchased and paid for top of the line I got Bottom of the barrel avoid this if you can

The quality of service provided was outstanding. I was looking for a certain frame style and they…read moreare the only place that took the time to find what I was looking for. I believe I also got excellent value for the money as they were less expensive than other opticians I went to before deciding to use Wheels of Vision's Briarwood location. Ariel, the gentleman who helped me, is a pleasure to do business with. I highly recommend them.

I've passed by numerous times and finally had the time to stop in. I met the receptionist, Karina…read morewho was extremely nice the minute I walked in. I wanted to get new glasses before my Flex Spending ran out. I made an appt that I eventually canceled because I had to work OT. I didn't reschedule because the office hours do not fit my schedule. The ophthalmologist is only in the office on Tuesday. They have frames, but it's not extensive nor is it my taste. I was looking for a particular set of frames and they just didn't have them.

Best care from Optometrist Dr Stephen Dong and his very talented,professional and friendly staff!…read moreDr Dong has been my Eye Dr for over 35 years. I relocated over 2hrs away and I wouldn't go anywhere eles. Just have to pray Dr Dong never retires because my family and I are in Excellent care with Dr Dong. very caring, explaining everything concerning and with recommendations. I am incredibly happy at this Family Eye care practice. I want to add a big Thank you for taking exceptional care of my son and husband and Myself. 5 million gold stars!!

Hands down one of the best Doctor I've visited as many others have mentioned. I only wish I found…read moreDr. Dong earlier I would be visiting his practice a lot more often. I bought a pair of glasses online and needed some adjustments, not only they were able to see me on the same day I didn't even need to make an appointment nor be a current patient. When I arrived I was promptly greeted and Dr. Dong saw me pretty much right away. They were both very friendly and professional and the adjustment took only maybe 5-10 minutes. I was quite happy with my visit and glad they are part of our insurance plan. The entrance is a little hard to find since 80-02 building is a large office building but the front desk would be able to help if you need help locating. Its basically on the right side entrance coming from the subway, and down the stairs with the doors on the left.

Since the moment you walk in , you know you are in the right place, the team at this cohen's treats…read moreyou with respect, while they attend to your needs. Thank you Diane.

Something very scammy is going on here. I've been here the previous year with no problem. This…read moreyear I went to get an exam and new eyeglasses. Diana informed me that my insurance changed and this year I would have to pay 30 dollars. I told her my insurance is exactly the same. She also said all the glasses had polycarbonate and there was no way to remove it. I informed her that last year I didn't have it and didn't pay a co payment. I wanted the same thing. She wasted my time going back and forth. I had two agents call her to educate her on my insurance. And she told them I had no choice but to pay and the poly had to be on the glasses. There was no way to remove it. I was so frustrated and left. I came back another day and explained the situation to a nice worker. I think her name is Kelly. She was perplexed on why Diana would say that. I picked out glasses and everything was fine. The next week when I picked up my glasses. Diana was there. I informed her she was incorrect the last time we interacted. All of a sudden she says yes..the Poly is optional im sure I said that. She straight up lied to my face. I would be more understanding if she said she made a mistake. I wasted precious time during our first interaction calling the insurance company and going back and forth. Now she's lying. I told her you and I both know that's not true and that's not what you said. I took my bag and left. I won't be returning and I will contact corporate.

Excellent customer service from the desk help, to dr. eye and now I have my first glasses on the…read moreway . Thank you for your kindness and gentle approach to eye care. Got a new patient now & God blessed.

The location is very convenient because it's close to train and bus however the wait is sometimes…read morelong,for example I rushed to be on time for a 4:20 appointment only to still be waiting an hour later. Frames are also very expensive I would rather get my exam done here but order glasses for under $100 online rather than spend $200 + here !

I purchased a pair of rimless prescription glasses for $400t that were made with very low grade…read moreglass that began to show all sorts of scratches within 6 months. Do not trust this outfit.

I made an appointment online. They would not honor the appointment that I made. Apparently the…read moreonline system doesn't talk to the store and the end result is an appointment time that won't be honored. I won't be coming here again.

I had to bring 2 pair back because I they were to big and kept squeezing my nose…read more I believe in doing things right the first time, that being said. Improvement is seriously needed. Why stick something on someone's face and say it fits. I came to pick up the new shades and they were mirrors. I asked why weren't they mirrors like when I picked them out. She started to explain that I should have asked and it's more money. Again, keys do things right the first time. Had I been told that they would not come as mirrors and I needed to add more money, let me decide but Vision Works didn't give me as a customer the opportunity to make an educated decision one that might benefit me. Instead they gave me what they wanted me to have. If suggestive selling is going to add more revenue to your business, why not suggestive sell. Let me say yes or no. Corporate needs to reevaluate their decision making!

The fact I came at 1 and it's close for a whole hour is beyond me like do these people get paid for…read morethis never been to a vision works that closed for a break .. watched a bunch of people trying to get in this store must be losing a lot of money.. Update waiting on the lady to open up for her to tell me their is no doctors like my company I work for owns visionworks this is sad

I was upset with this place before however they turned it all around. Ive been back to accept my…read morecorrect contact lenses, they also might've accidentally, on purpose but accident, given me two sets of correct contact lenses. I've been satisfied with my lenses since I obtained the correct ones Also I had a mishap with frames I bought there was a repair needed and they had my glasses back to me I. A week and a half. This location does have an elaborate selection of frames. I just want to keep them to myself.

I broke the lenses on my Glasses I bought previously from them (My Fault) . I told them how badly I…read moreneeded my glasses back fast. They Had my glasses fixed and back to me in a week, and it required replacing 2 lenses . The Ladies in the store were very Nice and Helpful to me and told me don't worry we will take care of you. And they did .