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    Factory Direct Spa Covers

    4.2 (48 reviews)
    ModerateHot Tub & Pool
    Closed 8:00 am - 12:00 pm
    Updated over 3 months ago

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    New snow ready spa cover! Game on!
    Taylor C.

    Love this company. High quality cover, rad customer service, and a strong entrepreneurial spirit. Massively happy with the product.

    Great looking cover thank you Manny!

    Placed an order with a different company back in April and they said my cover would be ready by July. When I called for an update last week I was told delivery would be delayed till November! So I cancelled that order and luckily I found Manny...he had my spa cover ready in 2 days!! Called multiple companies and the earliest estimate was 8 weeks. This cover looks fantastic and was very fairly priced. If you need a cover and don't want to wait forever this is the place to go.

    New cover makes an old Tired Spa look beautiful!!
    Dayton D.

    After calling around and going online to look for a new Spa cover. I chose Factory Direct Spa covers for a cover for my 25-year old Cal-Spa. They gave a quality product at a very reasonable price and completed it in a timely manner. I'm very happy with my selection. The new cover makes an old Spa look great!! Will definitely go back in the future if I ever need a new cover..Thanks again to everybody that works there.

    Spa in my Atrium

    I received my spa cover yesterday, it looks great and is a perfect fit. I shopped around for weeks to find a new cover for my 6 year old spa. Factory Direct Spa Cover offered the best price I could find, the website was easy to use when ordering and paying for the spa cover. Customer service was very responsive by text, phone and email. In my opinion they offer the best replacement spa covers on the market.

    New spa cover delivered today.

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    3 years ago

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    3 years ago

    Good dude, hooked it up for a brother in need. Was wiling to text and guide the shopping process

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    5 years ago

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    8 years ago

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    11 years ago

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    Manny P.

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    7 years ago

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    11 years ago

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    Manny P.

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    9 years ago

    I was very pleased with my service. The spa cover turned out amazing and the quality is great. I would highly recommend buying from here!

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    10 years ago

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    Page 1 of 2

    Ask the Community - Factory Direct Spa Covers

    Review Highlights - Factory Direct Spa Covers

    I called last Saturday, since I had some questions and was surprised that someone answered the phone (Kyle).

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    Custom Spas Direct - 14' swim spa

    Custom Spas Direct

    (49 reviews)

    $

    We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

    During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

    Bogner Pools

    Bogner Pools

    (61 reviews)

    $$$$

    Bogner Pools is amazing…read more When we decided to put in a pool I asked my brother who he used for his pool. He used another company and said in hindsight he wish he had gone with bogner. Bogner was 1 of 3 company's I had come out and do a bid for the project. They were easy to communicate with and worked with my schedule. During the design process they most closely got the design we wanted and knew the restrictions of the city code when they came out which kept us from getting some false promises of what could be done (which we got with one of the company's). Once we signed contract everything went just as planned. I was honestly expecting to have some hiccup as it's a large project with lots of different steps relying on another. But the various crews were all phenomenal, on time, polite and easy to communicate with. The staff at the office was always available via phone or email and was prompt in getting questions answered or letting us know of upcoming inspections. The final project is exactly what we envisioned. And I can whole heartedly say we are nothing but satisfied with the Company.

    We couldn't be happier with the service we received from Chris at Bogner Pools. He was prompt,…read moreefficient, reliable, knowledgeable and truly cares. He was very professional, thorough, and very attentive in taking the time to explain everything in detail about pool spa. It's rare these days to find someone so dependable and trustworthy, and we greatly appreciate his responsiveness and attention to detail. We highly recommend him and his company to anyone seeking help with their pool and spa needs. Catherine

    Hot Tub and Swim Spa Outlet - Delivery team coordinating with electrician

    Hot Tub and Swim Spa Outlet

    (56 reviews)

    Hello Benjamin-…read more This is Mark and Maria Scott. We would like to sincerely thank you for your exceptional support, attentiveness, and analytical insight throughout our spa purchase experience in August 2025 in Pomona. From the very beginning, your ability to truly listen to our concerns, thoughtfully assess the situation, and provide clear, practical guidance made a meaningful difference in the outcome. Your time, patience, and professionalism are invaluable to us. Even as we continue to work through a few remaining hiccups related to the original Pomona sale, your steady presence and commitment to finding solutions have made the process reassuring and manageable. As we shared with you, while the initial salesperson was nice, there was a clear gap... in understanding... the operational.... and functional... aspects.... of the hot tub spa we purchased. Your knowledge and clarity helped bridge that gap and restored our confidence in the overall experience. We are especially grateful for the guidance that connected us--through Alex in Minnesota--to the Spa Outlet in Brea, California. That recommendation proved to be a turning point, leading to positive results and a much stronger level of support. Your care, follow-through, and attention to detail were evident at every step, and we truly appreciate the advocacy you provided on our behalf. Mark and I genuinely value the partnership we are building with our spa support team and with you, Benjamin. Your dedication to customer satisfaction and long-term service does not go unnoticed. We will confidently and gladly recommend this Hot Tub & Swim Spa Outlet location to friends and family moving forward. Warm regards, Mark and Maria Scot

    We paid in full for a hot tub and were promised on the contract that they would remove the old hot…read moretub for $350. When they got there they moved the old hot tub onto the grass and placed the new hot tub but said it would be $1100 to remove it because it was too heavy. It is the same size tub as the one being delivered and the seller knew exactly which hot tub we had. They did not honor the contract agreement and I still have my old hot tub killing my grass. They refused to remove it for the agreed amount.

    Factory Direct Spa Covers - hottubandpool - Updated May 2026

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