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    Face Foundrie

    4.3 (33 reviews)
    Open 8:00 am - 8:00 pm
    Updated 2 months ago

    Services - Face Foundrie

    Eyebrow services

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    DO NOT GET YOUR EYEBROWS DONE HERE! In fact don't get anything done at all. It's a whack corporate chain that does not care about you. And the vibe is giving hospital...just a bunch of cots separated by a thin curtain in a dark room. I came for a brow wax and lamination with Destiny and had a horrendous experience. I had never had either service before so I wasn't sure what to expect/ask. Destiny was silent almost the entire time and didn't explain a thing. My eyebrows turned orange, and she literally gaslighted me and said that's how my eyebrows were when I came in. I started freaking out, obviously, because on top of that she trimmed them so poorly that they looked choppy. Another tech, Blake, had to step in to save me. She tinted and waxed them, but obviously they turned out much darker than my natural. At this point I am feeling botched. I had to buy a brow serum and Blake said that the manager would be fine to reimburse me. Plot twist: she did not! Skylar the manager refunded me for the service (duh) and refused to refund me for the brow serum because that's their sales policy. Cool! Whatever happened to a little customer service? What's one brow serum to an entire chain? Please see screen shot below of her passive aggressive wording that makes it seem like I somehow miscommunicated my expectations. As I write this 3 days later, my eyebrows are literally orange again. Like I said in my final email to Skylar, I would literally rather shave them off than ever step foot inside another Face Foundrie again.

    Some of the products they sell
    Lea M.

    I forgot the name of the woman who did my brows but I LOVE THEM. I know it's in the system so I'm sure Incan ask for her again. I like a thick brow and I like them to look full so I'm really happy with this. I always have a little reaction to the wax but everything was comfortable. I want to appreciate the person who did mine because she took her time. My mom and I went back at the same time and after my mom was finished quite a bit earlier than my esthetician, I felt like my mom didn't get the same time and attention I was getting and it showed. I wish I knew her name so I could tell you not to choose her, lol. Any way. The prices here are really great. A hydra facial for less than $200 is pretty amazing BUT I will say, having my eyebrows done next to my mom is fine and we can hear each other etc. but there might be a little compromise having a conversation with your esthetician during a facial. I will say they have lots of accommodations to make you feel comfortable like you can take off your shoes, you can have a warmed weighted blanket and the lights are all dim except for lights needed to do your service. But there is a slight acknowledgment of I'm not alone lol. However I feel like that's a nice compromise for the price. Wear some comfy athleisure apparel and come ready to relax. Can't wait to come back for my first ever hydra facial.

    Waiting area
    Danielle D.

    I have seen this all over my targeted Instagram ads so I decided to give them a try for one of their initial facial services. Making an appointment online was incredibly easy and intuitive (and if you do a quick search you can find a first visit discount promotional code). I also heard the receptionist take a call to make an apt so whichever is easiest for you as the visitor. The location is very clean girl aesthetic - comfortable and bright. They don't have any dedicated parking and they don't do any kind of validating for parking at any local garage, so find parking or be willing to pay for it on the street or in a local garage. My esthetician was very pleasant and made sure to do an intake form as well as ask me if I just wanted a relaxing visit (she wouldn't talk to me through the facial). I opted for relaxing but it is important to note that the facial area is a shared space, visitors are not in separate closed-off rooms, they are separated by sheer fabric panels. This did mean for my apt the person across from me was chatting and it did distract me from being able to fully relax. The table was really comfy and cushioned, and I was offered a knee bolster and a weighted blanket. I would have loved something to support my neck as well (maybe I could have asked but nothing was offered like the other items). The facial itself was lovely (I had the Foundrié glow). The products felt luxurious and smelled delicious. I also got a quick but nice neck and shoulder massage. Overall, I think the service is a great value for the cost but just be sure you know it's not as private as other spaces offer if that's something that's important to you. The parking and not being fully private and other apts possibly impacting your apt (like the chatting impacted mine) is why I think it's a 4 not 5* experience.

    Destiny L.

    Spent my Sunday afternoon getting the Cryo Queen with Shanicy Alizé and it was amazing. Face Foundrié is a chain that recently came to South Congress. The location is a little bit off the beaten bath if you're not familiar with SoCo and my GPS ended up taking me to Nike instead of the correct address. Once inside, the studio is very nicely decorated and has a very minimalistic vibe. I checked in and waited a few minutes before Shanicy came to take me to the back. It is an open space studio and there are about 6 beds that are separated by curtains. The whole experience was very relaxing and started off by deep breaths surrounded by eucalyptus and including a neck massage. I was offered the selection of either getting a step by step of my services or having a quiet experience. I opted for a mixture of both and any questions I had were answered and explained thoroughly. Something that I really like is that they offer a membership service. For $89/month, you can get any facial with an add on plus 10% off other services and products. It's a really unique offering that I haven't seen at other salons I've visited in Austin. Overall very relaxing, create service and will definitely be returning!

    Marion W.

    I'm always excited for some treat yourself time and Face Foundrie had been on my list for a while. First, parking is off Congress so you need to plan accordingly. I went on a weekday morning so it was really easy and cost me $2.50. The place is beautiful and clean, but be aware that it's an open space concept (see pics) so you can hear people's conversation and such. I went on a Thursday at 10am and I was the only one there so it was extra peaceful. I got a clean + natural treatment + scalp massage (trust me, get the scalp massage) with Alexa and it was soooo relaxing, I felt myself drifting a few times. She was so gentle through every step. We ended with the scalp massage and that was the cherry in the cake. Overall a really great experience and their prices are so fair. They have a lot of offers available but if you mentioned my name you should get a $10 off discount. Happy treat yourself time!

    Face Foundrie Entrance

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    1 year ago

    I have gotten my lashes permed and tinted many times elsewhere and this appointment did nothing for my eyelashes.

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    Review Highlights - Face Foundrie

    I was worked on my Marissa who was super sweet and gentle but really knowledgeable.

    Mentioned in 3 reviews

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    Face Foundrie - spas - Updated May 2026

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