We had a pipe burst Sunday evening so I called F&M and the person I spoke to wasn't the nicest, but said he'd page someone who would call me back. He made a point of saying that they would only be able to turn our main water valve off and that we would probably have to call someone to fix the pipe the next day. Fortunately for us, JOSE called back and was at the house within an hour. He turned off the main valve and was able to fix the pipe and leak. JOSE is the reason why I am giving F&M 5 stars. He was friendly, helpful and professional. Thank you JOSE! read more

I have used F&M Plumbing for over ten years! They have been extremely responsive, do great work and are reasonably priced. Mike and Ray are extremely knowledgeable about repairs and the best way to evaluate/tackle a problem. I wouldn't trust anyone else to touch my house. If the problem isn't one that they can handle, they will also supervise the subcontractor from start to finish to ensure the job is done correctly and priced fairly. If the ratings allowed, I would give them TEN stars!! read more

We have had some issues with our shower and toilet backing up. F&M have come out several times to try and fix the problem. The office staff is helpful, but the technicians don't communicate well, don't clean up after themselves, or let you know when they're coming or going. I feel like they half-assed and rushed through the job, as all they do is snake it, which is just a band-aid. I got a second opinion from Courtesy Plumbing, and they were great! He even resealed the toilet, to stop the leaking! The technician brought his own towels, so I wouldn't have to use mine to clean up the wet floor. He explained everything thoroughly and correctly diagnosed and fixed the problem. He took time to make sure everything was working. I would not recommend F&M, after my experience with Courtesy. read more

Came within an hour (at least for this job, but generally speaking, they come within the window promised). Always professional and efficient. read more

These guys helped fix a problem I had been having with my shower/tub for months. Another contractor told me it would cost $800 but F&M figured out an easier way to do the fix for just $200. My only frustration was that I didn't have a clear idea of what it would cost until after the work was completed. But fortunately it was a very fair price! read more

F&M Plumbing managed to unblock a major stoppage from my pipes - and they did it with professionalism and a smile. It was no easy feat and they didn't stop until it was done. I value their expertise and their can-do attitude. Not to mention their amazing plumbing skills. read more

I scheduled a time to speak with Mike to diagnose why my pilot light goes out on my 15 year old 50 gal Water Heater. He diagnosed the issue in 15 minutes. It was obvious his knowledge runs very deep. Next time I have any plumbing issue, F&M Plumbing will be my first call. read more

I first called FMCO to look at my shower because a previous plumber had said the shower needed a new thermo-cartridge that regulates the hot and cold water mix. When he left the shower the water mix was too hot to take a shower. Frank responded to the call, looked at the shower and made brief adjustment to the individual hot and cold water values that fed the thermo-cartridge, the water was no longer scalding hot. The sum total of Franks visit was about 10 minutes, he advised me the charge would be $125 and actually apologized for changing that much for such a short visit. I paid immediately with a check. Despite Frank's adjustment the shower was not really usable as now the water flow was weak and the water only lukewarm. I purchased a new thermo-cartridge and 2 new valves (for hot and cold), then called to schedule Frank to return to install these. On the phone I clearly explained that Frank had been to my house once already; see the problem and that I had both thermo-cartridge and valves to install. On the morning of the install Frank called me and said "What do you need?" apparently all the information I gave when I scheduled the appointment was not given to the technician. I explained again what I needed done and he showed up a half hour later. I gave Frank the parts that I had purchased for him to install. Frank worked for about 15 minutes this time, advised me that he did not have proper tools to install the values and that he had installed the thermo-cartridge only and everything was fine, the new values weren't needed. Frank advised me that he would send an invoice. After the second visit the water temperature was adjustable with the new thermo-cartidge however water pressure was still low. I had to adjust the values myself to try and increase flow and clearly new valves needed to be installed. Furthermore, the adjustment knob on the thermo-cartridge was not properly re-installed and fell off during the first use (set screw not set). This happened after Frank's first visit as well. A couple of weeks later I received an invoice for $150, for a job that was only partially completed and done poorly. When FMCO called I advised I was not satisfied with the service and felt the bill was not appropriate given the incomplete nature of the install. They advised that Frank would call me back. Frank called me a few minutes later, and I walked him through the above detail and I told him since he did not complete the full install of thermo-cartridge and valves that I had requested and scheduled, that I felt $50 would be a more appropriate charge for his 15 minutes of time. Frank told me to go "f**k" my $50. read more

F and M Plumbing is a Great and Reiable Company ! There staff is amazing and you can tell the technicians know what they are doing ! They are extremly polite and will answer any questions you have without a ( HMmm or Haww ) !! I will deffinatly be using F and M Plumbing for all of my Plumbing and constuction/Restore Projects! read more

These guys are great!! I live in a condo complex with faulty plumbing as a result of shoddy, original plumbing (NOT done by F & M). F & M has been wonderful in fixing the plumbing issues here and they really care about the quality of their work and the residents in this building. This has been no easy feat, and the guys have had to play detective on many occasions to find the source of the leaks. I very highly recommend F & M, as they are great at what they do, honest and all the employees are super nice to work with. read more

F and M is the regular go to plumber in our condo since they are familiar with our many leaks over the years. I find them to be honest, thorough and reasonable in their response time. Their receptionist is also pleasant to deal with which you don't find at a lot of companies. read more

I removed an old school wet bar and needed a plumber to remove the pipes For it. Plumber showed up a little eary to do the job He completed the work and cleaned up afterwards. Work done in timely Manner and i was happy read more

We live in a condo in Pasadena and our management co. uses F&M aka FMCO plumbing. We hired them to install our new kitchen faucet in May 2013 and by Sept. same year faucet was moving from base. We called and another plumber was sent out seeking to charge us for making repairs on previous faulty installation. I stated " we're not paying for a repair on their faulty work that was done by them in May 2013. I called numerous times but when I asked to speak to the owner and only than was the problem finally resolved and repair was covered by them. Fortunately I save all my home repair receipt. It's a hit and miss with this company so beware. Peg Pasadena, Ca. read more

I don't write a lot of reviews on Yelp but every now and again someone goes so far above the call of the duty that it's worth my time. F&M are those people. Three months ago we called them with a leaky shower faucet. They fixed it that day. That alone should merit them a 5 star ready. Great people. Great service. But then three months later the shower started leaking again. They came back, the same day we called and fixed it. No charge. No quibbling. Nothing. These people stand by their work. And that's why I am writing this review. A++++. Thank you. read more

F and M Plumbing is AWESOME! They came to my home immediately, charged LESS than the initial estimate and had the water turned back on the same day. Extremely happy with this company! read more

Our condo HOA prefers F&M plumbing as they know the in's and out's of our complicated plumbing lines. Minus the initial frustration in coordinating and communication of scheduling, I was satisfied with the final completion and overall service of work. Juan, Jesus, and Kevin (their supervisor) were great! They cleaned out and replaced my kitchen main drain line. The horizontal line was completely replaced in the garage and the vertical line hydro-jetted on Saturday morning after discovering 20 feet+ of complete blockage with years of build-up. Feels so refreshing and cathartic seeing clean free-flowing water after plumbing headaches! read more

I have used F&M Plumbing for about 5 years now and I have always had great service and very fair pricing. The work has been excellent and the plumbers have been very knowledgeable and skillful. One time money was tight for a service I ordered and had to get a clog fixed with the sceptic tank and they were able to help me with the charge because I was a repeat customer. I highly recommend them. I've also had issues on the weekend and someone always answers or gets right back to you on the 24 hour line. The follow-up is also really good! read more

Santiago and Shane gave a thorough diagnosis of my toilet issue and professionally detailed the root causes with possible solutions. They were both punctual and courteous. Additionally, both educated me regarding my house's piping system. read more

Kevin and Miguel were so helpful when what started as a backed-up kitchen sink ended up being a plumbing problem from a different unit in my building. They fixed my sink, identified that the original problem was coming from elsewhere, and followed up with building management to let them know the blockage was not my fault to ensure that I was not the one who was billed. I will definitely be calling F&M again if other plumbing issues arise. read more

Coming home from vacation several years ago, we discovered water leaking from under the kitchen sink. The instant Hot/Cold tank had sprung a leak. Even though it was after 9 p.m., Mike the owner of F&M came out and fixed it for us, and later installed a new tank. Since then, I've been a loyal customer, using them for various projects in the bathrooms (valve stems, angle stops), toilets (flap assemblies, angle stops), and replacing the entire back yard drainage system that had become weed-clogged. Then, today Kevin replaced a tricky valve assembly in a leaky kitchen faucet, avoiding the need to buy a new faucet. We've been thoroughly pleased with their work every time. Our only suggestion is for F&M to add more a detailed description to the bills. read more

A friend installed a faucet for me, and a couple of days later, I started experiencing low water pressure. I decided to call a plumber, and I found F & M Plumbing, customer service was great, and they fit me in their schedule. The technician was very nice and professional, he was able to fix my faucet. I was so pleased with the service, I will definitely use F & M Plumbing in the future. This is the company to call if you are having plumbing issues, they are professional, reasonable, and reliable. read more

I had a sink back up yesterday (Saturday morning), I called F&M, was told Kevin would call me back shortly. He called back within 15 minutes. He had two calls ahead of me, and told me he'd call with an update by noon. At 12:05 he called me back to advise he was now free. He arrived 20 minutes later and fixed the issue. He was polite, efficient, and all at a moments notice. This is the second time I have used F & M, the first experience the same as this one. I would recommend them highly. Rick R read more

We had a problem with replacing our old kitchen faucet for a new one as the old one was rusted in place. When disconnecting hot and cold water lines, one of the lines broke and we had to turn off the main water line which in turn prevented us from access to the shower and toilet in the bathroom. Kevin dispatched a highly skilled technician, on short notice, who worked very fast and efficient and for a reasonable cost considering it was an emergency call. We are very grateful for their professionalism, courtesy, quick repair without a long wait time, and great overall service. We highly recommend F&M Plumbing to all friends and family and would hire them again for any plumbing repair. read more

Mike and the Office staff good A couple of their guys that work for them sketchy at best. A job $530 that required 1 hose clamp to fix a leak in a 1" polybutylene line was never repaired and the second guy wanted to charge to elderly ladies another $450 to do what the first guy should have done originally. I am sure Mike will step up and make it right and I will then reconsider recommending them. For now though if you use them watch the work and don't them back fill any hole without checking the work. In my own professional carrier I have similar practices sealing walls before the inspector gets there in hope the inspector doesn't require them to uncover their work. read more

We had some issues with the particular team that came to our house. The owner and I have resolved our differences now.

Called F&M late one night due to a toilet fixture emergency. They were fast, friendly, and totally great. Despite some confusion over a Yelp coupon they were helpful and I would totally recommend them. read more

I had to sign up for a Yelp account just to warn others not to use this plumbing company. Not only did I find out from the other members of my HOA Board that F&M Plubming charges up to 50% higher than other plumbing companies in the area, the staff had the audacity to threaten me for non-payment on the account when F&M never fixed the leak that the company was called out to my home in the first place. Just to replace some valves, etc. and 20 minutes of actual labor, I was quoted $285 one day and $295, the other. There are too many honorable, reputable plumbers on Yelp with great ratings from other users. Avoid F& M Plumbing at all costs. I was unfortunately introduced to this company through a referral from my property management company. read more

I had a great experience with F&M Plumbing, replacing a part that controls the water to my washing machine (it's box that shuts off the water supply to the machine if there's a leak). I was able to text a photo of the part to F&M, and they promptly ordered a new one and installed it immediately for me. The gentleman they sent, Thomas, was so kind and helpful; he went above and beyond, coming back the same morning when I had a problem with the washing machine (not the part they had ordered or his installation of it). He checked all the hoses and the filter to machine, and helped me trouble shoot why it still wouldn't work. The machine is up and running thanks to Thomas and F&M (and no thanks to Sears). I don't write Yelp reviews, but I'm happy to do so in this instance. Finally, a service provider in Pasadena that I will actually use again! read more

F & M plumbing (especially Thomas and Kevin) were just super helpful, responsive and reasonably priced on their last two visits to my apartment. When I lost my engagement ring down the shower drain, I was so upset. Thomas came out twice; first to attempt to vacuum it up from the shower drain using a camera, and then (after coordinating with the downstairs retail tenant during the holidays, whose ceiling would give us access to the shower trap pipe) Thomas and Kevin investigated the u-bend below. They even managed to open the pipe without damaging the retail store's Pantone paint on the pipes, which was critical to the store owner and therefore also me. Although we weren't able to find my ring (enjoy it, fishies of the ocean!), their search was exhaustive, well-informed, well-explained, and well-priced. They left us feeling confident that we had done everything possible, with the least amount of impact on our pipes and our neighbors. Sidenote, we also felt grateful for ring insurance and confident that we could go to our insurance company to demonstrate we had done everything possible to recover the ring. I highly recommend F&M and would use them again... Hopefully not for the same issue! read more

We had a clog and was quoted over the phone for $125 to snake out 100 feet sewer line. The guy came and tried twice with a small blade to about 25 feet then pulled the snake out. While he was doing it, his office called him. He came back and told us his office told him to tell us he needs to run a camera to the stoppage, then he may need to dig, cut the line, and replace the line. He never told us how much that will cost and what happens if it is not fixed. We did not want to go for it until we get a second opinion so we wanted to just pay for his service for about 35 min. His office told him to charge us for $79. When I asked him how they came up with that number, he called his office again. Those people were very rude and kept talking over me and my husband. Two people came on the line and kept arguing without letting us talk. They said there is a service charge. We said it was not discussed how much we will be charged if they don't complete the job when they quoted the price. We are willing to pay what was quoted if they complete the work. Finally the guy, Santiago, took the phone away and told us he was told to leave. When we asked him how about the bill for today, he said maybe they will mail it. We don't know what is going to happen now, this is just very unprofessional. $79 is not a big deal but the way they handle their business is not right. read more

I have been using FandM plumbing for 22 years They are the most reliable company in all of the San Gabriel Valley. Their pricess are the lowest and i have referred all of my family and friends and havent had a bad thing said yet. Its the best feeling to know their is still honest companies in this world that we all can trust. read more

The plumber did not do a good job. He had a bad attitude against customers and becomes irritated when clients ask questions. He was dishonest when it came to the pricing. The plumber stated that he would charge a bit more if the job was difficult. Not only did the plumber change the agreement, but he also failed to clearly state the specifics of the price. In the end, the client was charged doubled. The manager had to sort the disagreement out. Their attitude towards customers must change. read more