Totally professional... Greg helped us out previously, and I'm glad to say that Jeffery had the same level of professionalism. When the job was bigger than we originally expected, Jeffery stuck with it, staying late and calling in additional help to bring in the non-standard supplies we needed to fix the leak. I HIGHLY recommend Sierra! BTW - their tech keeps you entirely informed as to scheduled appointment, arrival time, and payment. Super simple! read more

I LOVE Sierra Pacific Plumbing. Everyone there is professional, kind and really know their stuff. I would highly recommend them to anyone!!

The best plumbers ever!!! I cannot speak highly enough about the entire team at Sierra. They are punctual, professional, and great at what they do. I highly recommend them! read more

Very grateful to Greg and team. They responded promptly and fit me into their already busy schedule to make sure my repair was resolved (and I could use my water @ home!) before the holidays got busy. read more

Always get knowledge technicians and won't try to up sell you on anything. Thwy use quality products made in the US when possible. Go straight to the problem to fix and if they find anything additional that should be fixed, they'll let you know why as well as options. Fair prices as well. read more

I don't think you can find a better plumber than Sierra Pacific Plumbing. The staff is friendly and insanely helpful. Greg is punctual, polite, explains what and why a repair is needed, and gets right to work, wasting no time. Don't waste your time looking for another plumber. The value you will receive from this outstanding company is without question. read more

Outstanding service. Thoroughly professional in every respect. Could not recommend more highly. Six stars!!

We have received excellent service from Sierra Pacific for our 100 year old home's plumbing needs over 15 years. They are prompt and all aspects of service from their office support in arranging service to the work their technicians preform is outstanding and their rates are reasonable. I am especially grateful for service today on a holiday. We had a leak in the hot water valve of the bathroom vanity. Two other places ready to go were discovered and fixed. Since it is our only bathroom that gave us back the hot water needed for grooming. Thank you Sierra Pacific! read more

Great service! Jeff was helpful, professional, and got the job done right. I'd definitely recommend him if you're looking for a good plumber. read more

Two weeks later, I had a visit scheduled for a small problem. The tech came in, listened to my concerns and went to work. I thought I had a small leak in the wall but after a careful inspection, he did not find one. He did see that one had been there before and went to see the possible cause of the old one. We talked more, he checked my shower gauges and recommended we replace them so they work properly because they were not "professionally installed." It was a chafa job that I had kept up for a while. He got parts, came back and installed the new knobs. The shower looks great now and there is not longer a tiny leak in the wall. One thing...the tech was at my house for about 60 minutes tops. He also drove to the plumbing supply place and came back which took another 90 min or so. I was charged 350 for labor for 1 hr of actual work and 1.5 hrs of driving. If the job wasn't done so well I would have scoffed at the expense. It is still a little expensive for the amount of work done. I can't agree that the drive time is charged at the same rate as the actual work being done. Great plumber, great work but the labor charge was a bit unfair in my eyes. read more

Best plumbing company I have ever used!!! Highly competent and reasonable. Last time I used them, the needed repair was missed by several prior plumbers. Now, I won't use any other company. read more

We have been Sierra Pacific customers for around 20 years. They have been absolutely fantastic from day one. They really know how to work with older homes. They are always professional, meticulous in their work and just a really nice group of people both plumbers and office staff. I often hesitant to recommend but I highly recommend Greg, Jeff and the whole Sierra Pacific team. read more

I have been using Sierra Pacific plumbing for more than a decade in a variety of plumbing capacity the quality of their work, the attention to detail and the overall care they display for your home in general is outstanding, and the value for money is excellent. I would highly recommend them for any plumbing issue you may have, from replacing a toilet to repiping your entire home. read more

Great family owned business and everyone is so nice, well mannered and accommodating. I have been doing business with them for over 10 years and do not ever plan to make a change. I would highly recommend them for any and all plumbing needs. They are a real pleasure to work with read more

These guys replace my water heater with a tankless one. They were here when they said they would be, with all the supplies they needed. They did the job well and left the area clean and neat. read more

Communication was clear regarding appointment times and expected arrival. Jeffrey was very nice to work with. Felt like he was trying to do the best he could with our bum plumbing setup. Provided us options for repair at different price point. Overall highly positive experience! read more

I have been using Sierra Pacific Plumbing for many years now for assorted residential plumbing situations. Greg and his crew have always been top-notch. From the staff in the front office to the techs in the field, I have always had an A+ experience. I have recommended them to several of my friends, who would back up my claim. read more

Greg is a plumbing wizard and you probably shouldn't call anyone else. If you have a Takagi tankless water heater, you DEFINITELY shouldn't call anyone else. read more

Im a Realtor and my clients had a situation where they needed to make a repair quickly prior to close of escrow. It was an issue with the water heater. Sierra Pacific was quick to respond and had excellent communication throughout the entire process of coordinating and scheduling the repair. They even came in $200 under the estimate that they had quoted me based on our inspection report. This was all done the same day I messaged them. Highly recommended! read more

We just had these people back because our kitchen garbage disposal wasn't working very well. Very little food was making it out of the unit. I had read online that we probably needed to snake the drain but the plumber said that with the age of our disposal (19 years), he didn't think snaking would solve the problem and thought that a replacement unit was the way to go. After 19 years that made sense. And he was right! Replacing the unit solved all our problems. I also checked afterward and saw that the price he charged for the unit itself was very little more than I would have paid online, and the labor charge was also less than I expected :-). Really, this is one of the most positive plumbing experiences I've ever had. He was prompt and friendly and cleaned everything up afterward, and the price was really good. We don't have many plumbing needs but every time we've called these people they've been terrific. I'm glad we have them available. read more

I was referred to SPP by a neighbor, and I also read reviews. The technician that they sent out was Jeff. He was polite, friendly and efficient. He found the problems quickly, went to get a few parts, and was right back. He explained everything, what I might need in the future, and cleaned up the areas when he was done. Great job! He parked in front of my house, and it was trash pick up day. I thought he was far enough away from the cans, and told him so. But, they wouldn't pick up. I yelled to the trash guy to stop. Jeff heard me, ran out the door, but the trash truck was gone. Jeff grabbed the can, and ran so fast 2 doors down, caught the truck, brought the can back empty and pulled it down my driveway. He was gone @ 2 minutes. Who does that? I thanked him so much. I hope management reads this and gives him a raise or a promotion! Fair prices, great service. I would use them again. read more

I was referred to Sierra Pacific Plumbing from a contractor that was helping with my commercial Lash studio in Alhambra. I was having challenges passing the fire inspection and was in need of a licensed plumber for a water heater that needed permits from an existing job. I called and spoke to Judy. She was patient and listened to my situation. She was very kind in offering a couple solutions. I hung up the phone knowing things were going to be alright with Judy's reassurance. I had an appointment with Greg but couldn't show up due to an emergency surgery. He waited at the city hall and was not upset at all. After I recovered I scheduled another appointment with Greg. He met me at the Alhambra City Hall and bc he was there with his plumbing knowledge the city was able to move forward with getting the lash studio up and running. Turns out I didn't need a licensed plumber! Judy and Greg were there to help anyway they can without any financial gain what so ever. You can tell Judy and Greg are good honest people that love helping people and providing excellent customer service. Thank you Judy, Greg and the team at Sierra Pacific Plumbing for helping reLASH get our doors open! read more

I was in a tough spot, dad was just discharged from the hospital and the Takagi tankless water heater stops working correctly. I needed someone who knew about the system and a company that would not take advantage of my situation. Judy at Sierra Pacific was the perfect person to speak to, I told her my situation, and she totally understood my urgency, she could not help me on the spot, so she referred me to other people to call and told me she would follow up with me to see if they could get to us sooner. Not finding someone who could come out , Sierra Pacific came to the rescue, Greg was not only fast to diagnose , but was very familiar with our Takagi system. In less than 2 hours, we had hot water, he handheld the warranty with Takagi, and dad can have his Hot shower. Thank you Sierra Pacific. read more

Sierra Pacific Plumbing - Greg , a great plumbing technician, making things work quick. - Plumbing Near Me - Alhambra, California

Absolutely professional and HONEST! I had received an estimate from another plumber who quoted an extravagant amount or work and cost without first trying the method that Jeff from Sierra recommended! Jeff was a true consultant and was honest and trustworthy! Highly recommend Sierra and their staff! Extremely satisfied! read more

Found Sierra Pacific Plumbing through the Beautiful Altadena FB group. We had been using Pasadena Plumbing and had been happy with them, but health issues are plaguing them so we tried SP Plumbing after reading great reviews. I don't know the name of the guy (husband dealt with him), but he was prompt, wrote out a detailed invoice, got everything completed in a timely fashion, and was reasonably priced. So thankful that they did a great job with short notice--came out a few hours after we called. Needed new sink installed and sink stoppers fixed. read more

Sierra Pacific Plumbing is a great, honest, skilled, polite, family owned and fair priced company that I will definitely call first and recommend them to others. Greg from Sierra Pacific Plumbing came out right away to give us a second opinion / estimate for our tankless water heater that was giving us an error code and not working correctly. Greg was actually recommended from the water heater manufacturing company (Takagi) and I could tell right away, that compared to other plumbers we have had, that he knew what he was doing. Unlike the other plumbers that gave us estimates and wanted to completely change out our whole tankless water heater, Greg quickly discovered the problem was simply with really high gas pressure coming into the house. He recommended that we call the gas company who came out and fixed the gas pressure fro free. Now our water heater works perfectly! There is nothing wrong with it! Greg saved us from being scammed by another company who wanted to change out our whole water heater system for almost $3,000! Thank you Greg! Greg even suggested some things we could do ourselves to save money. I appreciate that he cares more about being honest than lying to get the job and making a quick buck. I can relate to the other customers who give this company 5 stars!!!! read more

Disregard the stars as I did not use the service. However, below was my experience. Had them come out for a clogged drain. Tech recommended getting a $3,000 upgrade in pipes, underground, under our house. Left without even giving me a quote on the clogged drain. In his defense he mention he was worried his equipment would burst my old, iron pipes. I went to Home Depot and rented a Snake. Did the work myself without any problems. I am a novice and took my time feeding/using the snake. I am not saying he was only trying to "up sell" me to the tune of $3000, but my drain is clear w/o his help and w/o a $3000 bill. read more

We have had Sierra replace a sewer line, and then to fix a running toilet. They are responsive, answer all our questions, and have done quality work at a reasonable price. I recommend Sierra for residential plumbing service. read more

We've used Sierra Pacific for three jobs now and they've all been fantastic. I won't hesitate to call them again. They repiped water lines from galvanized steel to copper and installing new gas lines, fixed leaks, and installed a new sump pump and sewer line cleanout. I've worked with both Greg and Jeff who have been very professional and easy to work with. Prices are competitive too. Feels like a well established business with a lot of practical knowledge. read more

Referred to Sierra Pacific by a friend. Greg and the rest of his team are very professional and very knowledgeable. They diagnosed the problem quickly and accurately. Scheduled and performed as promised at a very fair cost. Highly recommend Sierra Pacific for plumbing repairs! read more

I can't say enough good things about this company. They showed up first thing in the morning, in masks, to install a clean out drain at our home, and worked until it was done. They were very professional, honest, and cleaned up after themselves. Josh even brought in my trash cans! They had to dig in our succulent garden to do the work, so when I looked outside, not only had they made sure the holes were filled and the plants were where they belonged, I found Greg watering my garden! Talk about going the extra mile to give outstanding customer service! Greg, Josh, and John, I can't thank you enough. read more

Easy to recommend. Reasonable price, explained the problem and solution clearly, right on time for the appointment ( I had to drive in from out of town to meet him), and very quick repair of a broken pipe in the wall under the kitchen sink. They were referred to me by a trusted hydrojet drain specialist. It is great to have a local trusted plumber. read more

Greg is very knowledgeable about the tankless water heater that we have installed and the trouble shoot process was very helpful.

Wonderful service , we had use them after hours for a leak bubbling up from the concrete . They came after hours and Jeff did his best to be efficient as to avoid after hours fees . The owner came out the next with Jeff to complete the job. Reliable and professional service . read more

We have unfortunately had to use a plumber 3 times now- the first 2 times, Sierra Pacific Plumbing really got us out of a bind. The first time our tankless water heater stopped working and on a friend's referral we used their plumber who came out removed the heater and then quoted us a crazy price- rather than ask if he could remove the heater- he then proceeded to say he wouldn't put the heater back up without payment...my husband found sierra on yelp- we called, Judy called back right away, gave me her personal cell number so we could facetime to get this fixed as soon as possible- they worked with us, called the heater company and we found out we were still under warranty so a new heater was replaced and we only paid for labor. Second time we have roots growing in our pipes and called Sierra to do a hydrojet- they don't do it so we called another plumber who didn't bother to get a camera in like we requested to see if a hydrojet was necessary- just came in and hydrojetted- when the worker put a camera in AFTER- he said we had a "belly" and the problem would cost thousands, we requested actual recorded footage, he said manager would come back later to give us camera footage on a drive...they left and didn't return to collect a check or get us footage. We called Sierra and they ran a camera through, said there was no "belly" and an annual clean up of the roots would be more productive than the $1,000's worth of work...so now we just call Sierra and skip all the other bull- plus Jeff has been so nice- he's actually shown me how to change out my own house water filters so we can upkeep things on a budget- they're super honest and i like that they are a family owned company. read more

Once had a pipe burst under the house got flooded. Where it was taged un safe, Greg came out to repair and made sure the clean up hazmat company did a good job before going under. Another major water damage inside the wall of our bathroom required some lite demolition and dehumidifiers to run for almost a week to dry out mold. issues required several bids into the $ 2,800 range. Then Greg found it was a fracture bolt that caused the leak cost to replace under $ 20.00. Our family has used Sierra Pacific Plumbing services for several years. They are always friendly, courteous and honest. Workmanship is outstanding ! Thank You, Sean & Eva Romero read more

I received a recommendation for Sierra Pacific from my electrician (Vega Electric) whom I really trust. They were very professional and speedy with the job. Our traditional tank water heater busted and we had no hot water. They were able to squeeze in an install just two days later of a tankless system. There is a wrong way and a right way to do tankless installs and this company does it the right way. We have horrible water pressure from the city and because of where the tankless was installed we not only have fast hot water but it helped with the bad pressure to our fixtures too. Nice bonus! The company has since helped us with another issue when our kitchen sink was clogged right before we were scheduled to go on vacation. We dealt with their on call plumber since it was 8:30 p.m. He took care of the problem quickly and we were so thankful. read more

They did one day plumbing work at our house. The invoice is $2,088.72. We were shocked. There were two young people worked here for one day. Jush did a fair job, and helper was new and shadowing. When I called and asked the details of the bill, Judy Gutierrez said, oh I don't know why we charged you less than we should, let me get back to you...... We just had new wall painting done, and they made few big handprints on it. Plus there were leaking for the new shower valt they installed. Now we just had two days plumbing work done by a different plumbing company. It is much more complicated work, including install a steam shower. The total Bill is $900. I don't recommended Sierra Pacific plumbing for any of my friends:( read more

Love these guys. All the basics; great work, great price, fast, friendly. They talked me out of doing some expensive works, showing me how I could do it cheaply myself. But the guy then filled me in on how much money our antique tub was worth (wow, I never knew). They even recommended an electrician that I love (Vega Electric). Big fan. Now I'm all set with plumbers. read more

I was looking for a trust and reliable plumber to fix my water heater gas leaking. so, I spend time to do my homework and review all recommendation from Yelp. I was so happy, I found Greg from Sierra Pacific plumbing, He is a total professional and wonderful at what he does and His price is reasonable - Labor + Materials with fair price. I will strong recommendation for my friends and will find some plumbing job for him to fix. Thanks Greg. read more

Sierra Pacific Plumbing - Removed flat head valve and pipe from rear to side. - Plumbing Near Me - Alhambra, California

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