The employees at this UPS location are always friendly and highly efficient. The experience is…read moregood, quick and with no hassles.

Unreal. They can't find packages listed as being delivered. Ask multiple times for my name, while…read moreholding my license in their hand. After offering them the tracking number, which they declined, ultimately they asked me for it. Second time wit this nonsense. They have no idea where they put valuable packages. Now I will have to await their call as they "find" the package. Not to mention an inability to help their customers with basic returns and slow service. If you have options, RUN to a different UPS store. This one is an unmitigated disaster.

Great service, friendly, perfect location off RT 40. We ordered fliers for our business. They are…read morefast and fairly priced.

Courteous, convenient and professional service. I used them for notarizing a document, and it was…read morean easy process. d

With my sister selling her house on Gibson Island, and with a very short turnaround to get some of…read moreher furniture, I found myself in a scramble to arrange movers from Gibson Island to Baltimore County. TMAAT was recommended and they did not disappoint! I called and spoke to Renada on a Wednesday to arrange movers for a week later. She was very patient and quickly walked me through the steps, took my inventory and answered questions. After some discussion with family, I called back to confirm and spoke with Derek who was just as professional. He suggested I might need three men instead of two and explained the pricing was basically the same. Upon receiving the emailed quote/pre-move confirmation, I noticed the starting address was incorrect. I called on a Saturday and Makayla updated the address while I was on the phone and promptly emailed it to me for signature. The day before the move I called to confirm everything and was told everything was set. The morning of the move, Jerrell called me with an ETA of 55 minutes. He, along with George and Marcus, arrived exactly on time and ready to help. All three were professional and very friendly, upbeat and positive for an early morning, and agreeable to wearing booties in the house per the real estate agent since it had been raining for two days. I admit they had bug eyes when I pointed out extremely heavy patio furniture, but they got right to work and were careful and efficient. They wrapped mattresses and patio heaters, were very careful with artwork and followed instructions of where to place the items as they took them off the truck in Baltimore County. I had paid $100 deposit prior to the move, and this amount was included in my final payment, which was shockingly the exact amount they quoted me in my estimate. No upcharges or extra fees. I honestly expected about $200 more in fees since I was right at the 6-hour deadline. I appreciated their honesty and integrity with my belongings and my money and time. They made moving day way less stressful and a positive experience due to their timeliness, professionalism and kindness, not to mention their lighthearted and friendly attitudes. I would definitely use this company again and hope to get these THREE MEN AND A TRUCK: Jerrell, George and Marcus. After the move, I got a couple of texts from Seth asking how the move went and asking for some follow up. I appreciated the reach out, as it showed the company values feedback.

I'll be blunt: fuck this company. I'd give 0 stars or negative if I could. I should've read more…read morereviews prior to hiring these incompetent people. Now, reading the other reviews, I feel like I dodged a bullet in a way. I'm actually flabbergasted this company is still functioning or allowed to operate. I plan to complain to BBB. To preface: I honestly don't even know what location my movers were coming out of. The paperwork was inconsistent. My paperwork listed Crofton, MD, but the individual I spoke with over the phone said they just have their Red Branch location now, so I assumed that's where they'd be coming from. I wouldn't trust any/either of the Maryland locations at all though. I booked a move roughly two weeks ago. A SMALL, very SIMPLE move. Just about 1 bedroom worth of stuff to a studio apartment 30 mins away (Dundalk to Towson). I spoke with Chantel on the phone and she was relatively nice and helpful. I paid a $100 deposit. As the move approached I received numerous calls, voicemails and texts to confirm my move. I confirmed with them over the phone. My new building is a high rise and I had to reserve a loading dock and freight elevator and the reservations are 3-hour time blocks. I blocked off 11am-2pm at the loading dock, informed the movers of this, and they assured me they would be at my place to begin the move between 8:30 and 10am-ish. At 9am I got a call from Two Men and the guy said he wanted to be "really transparent with me" and informed me that he had a "bunch of guys with the flu called out sick" and he would be unable to perform my move today. He asked if I could reschedule my move for 4 DAYS LATER on CHRISTMAS EVE. Are you fucking kidding me??! All my belongings were in boxes, I had slept on the couch because I took apart my bed and moved my mattress (in order to make the move easier for the movers), and I had nowhere to sleep for another 4 nights, nor any clothes, shower items, etc because everything was IN BOXES READY TO MOVE. What the hell?! I had this reservation for 2 weeks!! He then said he could do it tomorrow (so somehow he went from "I can do this 4 days from now" to "I can do this tomorrow" ??). He said he'd do it at a discount. I asked how large of a discount? He said he couldn't tell me LOL Are you kidding me? You're offering me a discount but can't tell me how much, what a joke. Unacceptable. At that point I was 1) running late to my loading dock reservation time, 2) very upset and angry, and 3) had a VERY bad feeling about these movers and no longer trusted anything they said or had to offer me. It was so obvious they were lying blatantly to my face lmao They really think I'm fucking stupid. I don't believe for one second that "all your guys are sick." Boo fucking hoo. Not my problem. Hire more employees so you can cover for the ones who are out sick. I am PAYING YOU to do YOUR JOB! How do I even know your guys are "sick" for real. I doubt they're even actually sick. They were probably just out late drinking the previous night or whatever and called in "sick." Whether they're sick or not is not the point. The point is that I DO NOT CARE, I paid for a service and I expect that service to be carried out. I got so pissed, I didn't even bother to call these idiots back. I am lucky to have some very supportive, very kind friends who stepped up for me and we performed the move ourselves in roughly 4 hours; myself, one man, and my (currently pregnant) best friend. To be clear: my PREGNANT best friend (who can't lift heavy objects at the moment) was more helpful than these ""two men."" Thanks to my friend's help, I completed my move without this shitty company, and I also got my deposit back (after my friend advocated for me and demanded it back). DO NOT HIRE. DO NOT LET THESE PEOPLE LIE TO YOU. DO NOT LET THEM LEAVE YOU HIGH AND DRY. DO NOT TRUST. I truly don't understand how they can expect people to simply reschedule a move the day of. A move is a pre-planned, pre-arranged ordeal. I don't need to explain this but many moves have a time constraint: my time constraint was just a loading dock, but often times people absolutely HAVE to have all their belongings out of a place by a certain day and time or their stuff could simply be thrown in the street. Sometimes emergencies happen and people have to move out FAST (for safety reasons, for their kids, so they can start a new job right away, etc). I'm lucky I wasn't currently in a situation like that, but it's unacceptable for a moving company to cancel on you last minute or not show up when your whole life revolves around your move and your housing situation. I am ultimately so glad these people never touched any of my belongings. My friends and I used our collective strength, motivation, savvy, and hustle to complete my move with one platform dolly and 2 SUV's. My friend said it best: it's a case of "if you want something done right DO IT YOURSELF."

Very friendly communication from this company was excellent. The gentleman did everything I asked…read moreand made sure I was satisfied. Thank you RPM movers I will definitely use you again.

From the owner: Stress-Free Moves. Fast, Careful, Guaranteed…read more At RPM Movers, we bring over 15 years of combined experience and a family legacy of excellence to every job. Inspired by over three decades of service in Columbia, we approach moving with the same values we were raised on - trust, preparation, and purpose. Honest pricing with no hidden fees Speed + care in every detail Same-day & emergency moves available What sets us apart is our personal investment in each move. We’re not just moving boxes—we’re helping you start a new chapter. Book RPM Movers and move with confidence.

If I could give Ellicott City Movers negative stars I would…read more It all started off with getting a quote from Nadia. She quoted me (for a 3 bedroom place) $500-625 + needed packing supplies with 1 hour of travel and 3-4 hours of moving using 3 movers. Booked it for 9am on a Saturday. I get a call the Thursday before our move asking if we could change our date to Friday or Sunday for a 10% discount. Unfortunately I couldn't. I get a call Friday confirming my move on Saturday between 2-3pm. Wrong!!! I immediately call Nadia who explained they were down a truck and could not get to us until 2-3 but we would get 3 guys at a small discount. Ok, fine I agreed with little fuss. I get a call at 11:00am on Saturday from an employee saying he'll be to our house in 20 mins. Fine, but wouldn't you know only 2 guys show up. Not the 3 I was promised. Ridiculous. To make a long story shorter... It took these 2 guys 6 HOURS to move us, they DAMAGED 2 walls in our rental house, they CHARGED US $150 FOR STAIRS which was never mentioned even as a possibility in my quote. And they knew we were moving to a townhouse with stairs. So for a move that was quoted to cost $625 these movers charged me $1,100 which is almost double!! And now they only accept cash, which again was never brought to my attention before. I've texted Nadia multiple times about my disappointment in what they put us through. She can't be bothered to help me; she will only relay my message to someone to call me which hasn't happened. I know she's lying. She couldn't care less about us now. Based on our experience this company doesn't deserve anyone's business. I hope this review saves other people from going through what we experienced.

Scammers they are. They ripped me off with a 3 piece bedroom furniture move charging $525.00 for…read moredriving 11 miles to destination and refusing to unload unless payment was given. Unprofessional, inexperienced, and questionable concerns regarding behavior. And using a company's name who doesn't recognize them and unable to track location of company and phone numbers. Beware!

Move date 8/2/2025. I was quoted $500 less than final cost with very unclear upcharges and I had…read moremultiple damaged items (including a family heirloom)! When asked for an itemized receipt, they did not provide. When I reached out by phone and email, no response. Do NOT recommend!

*PLEASE READ BEFORE CONTACTING* If you can go with any other…read moremoving company please do... I called them yesterday evening right before there closing time to setup a move for 2 days from now then my apartment people called 20 minutes later rescheduling the date I tried to call back but they were closed I called this morning (after already paying a $50 deposit) and they told me to reschedule it will be $240 and to cancel it will be $360 they are taking hard earned money and doing no work at all I have a newborn trying to move into a new place explained this and they still charged me I have payed them $290 they haven't done anything at all yet SPEND YOUR MONEY WITH PEOPLE WHO ARE NOT OUT TO TAKE FROM HARD WORKING HONEST PEOPLE... GOD BLESS AND HAVE A GOOD DAY!