I learned online AND called to verify that if I come here, I can get an item appraised, and…read moreeverything was confirmed that yes, I could.
When I came to the store, a woman was helping me behind the counter and was basically just weighing the silver. I'm not sure how this works, I am not knowledgeable in this area, but I thought that an antique set of something is likely to be valued beyond its raw metal weight. Such as a silver coin vs antique silver jewelry vs flatware. The item itself surely impacts value other than just the weight of silver? The rarity of an item, for example, would surely impact its value, right? I don't know, but they only seemed interested in weighing the items.
They were VERY VERY PUSHY in getting me to sell the items. I just wanted to start with value and had to repeat myself over and over and over, this is the first time I'm looking into this, and I'm just interested in learning the value right now. It's like they did NOT listen to the words I said at all, which is extremely frustrating.
Eventually, some older man joined in the conversation, and he was one of the rudest, most aggressive people. He didn't even come over to SEE what I had yet, and was already accusing me of "not believing him" for what he was going to give me as an estimated value (in the future). How could I not "believe" something I hadn't yet been told???
He gave me a price, and then when I said, for the 4th time, I wasn't selling and was in the early stages of understanding a value, he repeated back to me multiple times, "You'll be back to sell it to me". No, you don't know what I'll be doing, and you clearly are refusing to listen to what I am telling you.
I also had some coins, and same thing, they just weighed the sliver. No interest in how rare they are or anything else. He was sure to point out damage on ONE but used the same valuation for both coins that were the same. So, if only one is damaged, why wouldn't the other be worth more? I don't know, this seemed off to me.
Then, to be extra rude and careless, after they removed my very neatly stacked items in a very nice carrier, they just threw everything, unorganized and piled on top of each other, messily, back into the carrier. How are you in this line of work and don't understand how to treat other people's property? The way it came to you should be the same way it's returned. So, I sat and rearranged my items back in place since they clearly were not going to do so or have any respect for me or my property.
I will not sell to this rude man, even if I did decide to sell it. I walked out feeling dirty and mistreated.