The age of finding rare games in pawn shops are clearly, and deliberately, dead. As kind as the…read morestaff is, if you are attempting to find anything for your video game collections, the pickings are extremely slim. The whole selection is exclusively sports and Ubisoft slop. You may be the unicorn and find something else, but good luck being that.

Unfortunate that one is as low as you can go. I attempted to get a loan for collateral that easily…read moreadded up to a grand and I was offered 170. I needed 400 and was very confident that I would get that without any problems. The two women behind the counter were total deadpan and a bit rude. Let me back up a little. I brought a PC in about a few months before this and they wouldn't take it because I didn't bring a monitor. (Previously If I sold a computer, they would simply plug it up to one of their several monitors and be happy to take it. Not this last time.) Once again being in need of a loan, I remembered that they said they would take it if it was complete with mouse keyboard and monitor. I had all that and the lady shut me down because the PC didn't have a See-through tower with Blinking LED's. I was frustrated by that because it's a fact that it's absolute nonsense. This PC is loaded with specs that would make the average blinky light gaming computer look like a Tamagotchi. So I quickly recovered and tried moving forward, thinking positive. I still had enough top shelf power tools to get what I needed. After 30 minutes of listening to the womans fake nails click-clack on the company computer, it froze. She switched to another computer. I joked that she would benefit off of my amazing Core i9, 64gb RAM, Nvidia RTX4090 ($2000 videocard alone). She Pretended to laugh before another 20 minutes of the nails cracking against the keyboard. And the finally Before delivering the offer, I was asked how much I was looking for. I casually said "I just want 400, if you can do more, it's okay, I don't need it". She replies "I can do $170". Me - " " (speechless) I gathered my stuff and hit another pawnshop 2 miles away and was offered $600. I took $400 as I planned and had a decent ending to a surreal episode that would have drove anyone in my shoes crazy. As I drove to the second pawnshop, I thought that maybe all pawnshops are now empty shells of what they used to be, but it turned out to be isolated to this ill-advised grEZPAWN. I now believe that the name EZPawn is less about pawning and more a way they view their customers. Those who roll over and accept their shenanigans are mere EZ Pawns. ... Not me. Never again.

Great selection! Generous seller and great with the way he treats everyone who comes in to his…read moreshop! I come in almost every weekend to buy junk silver if he has any, and prices aren't to high or to low, just right for me will keep coming back.

Troy was very helpful and his prices beat anything I could find online…read more The location is convenient and secure.

I recently worked with Emilee on a gold sale, and it was a very pleasant experience. Emilee was…read morevery personable and fully transparent in our transaction. In under 30 minutes my product had its karats verified & was tested for purity and a price was offered & accepted. I highly recommend this business!

Today I visited this store and encountered a long wait upon arrival when I asked if I could make an…read moreappointment and was told you could not I was instructed to call and see what the wait time would be before returning. I called previous to going back to be told that the wait over and I could return. upon arriving back I was confronted with another 45 minutes wait and laughed at when I explained I had called previous to my arrival to ensure this would not be the case. The people here clearly do not value the time of their customers and I would not recommend doing business here if you value your time.

The honestly wasted my time. I dropped my watch off a week ago to have a few dial markers…read morereattached and the watch itself repaired. Only the dial markers were reattached, and now there is no longer time to have the watch repaired before I need to wear it for an event. I could have had it repaired elsewhere in the same amount of time if they had let me know it would not be possible to repair it while it was in their possession. I'm honestly super upset to come back to pay for my watch to be repaired and learn that it still doesn't work. I didn't assume that keeping time was part of the service, I specifically asked for it to be able to keep time as part of the work order. No one called me, no one communicated that this would not be done. Instead they just played with my watch while real professionals could have been repairing it. Very upsetting.

This company LOST part of my bracelet that I was getting restrung. They tried to replace the…read moremissing parts, but it never really was the same. When I raised the issue with the manager, he blew me off by saying, "Mistakes happen. We replaced your beads, so I don't know what you're so upset about. We've lost gold and diamonds before, so I don't know what your problem is." I explained he seemed to be taking his staff's side and that he wasn't trying to understand my perspective. Their "substitute effort" required multiple trips and phone calls on my part, taking time I didn't have. He just shrugged his shoulders. I told him I would be lodging a complaint with the BBB, and that he had lost a customer. He replied, "We won't accept your business here any more either." The staff was not only careless with my bracelet, but rude as well. They have lost a customer for life.

Great customer service and I received help on the things I asked for I also got a good deal for a…read moreXbox, need help on what you are looking for? Go ahead and ask Damian

I went into this place and spent like ten minutes looking around. Neither Hispanic guy behind the…read morecounter even tried. I had brought in a guitar to sell because I didn't feel like shipping it. A lady came out, who was awesome. She recognized the guitar but was on her way out to lunch. She asked the skinnier kid to help me. This kid had no interest whatsoever in doing anything. He Google imaged the guitar and I told him that's just gonna bring up the regular version of this guitar. He told me well I'll find it. I said "no this is a signature model of the guitar you're looking at just write what's on the guitar". It literally says what it is on the Guitar. I pulled open my phone and showed him these guitars selling for $1800-$2400 on reverb.com. I asked him if they use reverb and he said "no we're not a music shop we're a pawn shop." I responded," perhaps it'd be a place to look considering it's filled with guitarist and half your shop is filled with guitars". He marked at me and went back to looking. He then showed me a $300 version of the Guitar in front of him and I told him for a third time that's the base model of this guitar. This guitar says what it is written right there and does not look like that it's just the same general shape. He told me "whatever I'll give you 100 bucks for it." I told him "no thanks" as I was laughing and I'll just sell it online for two grand. The only reason I wasn't going to sell it online for two grand was because I didn't want the hassle of having to ship it. Well guess what!? I just sold that guitar for $2000 +150 bucks for shipping. It was listed two hours and I'll just take it down and have UPS pack it up and ship it for me. I had told him I would take 1000 to 1200 bucks for it. That little dip shit missed out on making a grand for his company because he didn't want to type into a phone. That's ok. His loss. Oh and before the lady left? She told him to call the manager of the store because he would want to see it.

I pawned my jewelry before here they're very nice and loaned me the 400 needed. I come back to do…read moreit again and they low ball me. I also brought in 4 pairs of retro Jordan's that on stock x are worth money. They said they're going off Ebay. Obviously to rip people off. Offered me 50 dollars for a 800 dollar WATCH!!! GTFOH. Rude people working. Took everything to ez pawn and the loaned me 700 way more then what I was looking for. Only needed the loan for a week. I have pawned here and came back to get it or made the payments. This place is whack. And I hate the ez pawn on mexico that's why I came here.

This is kind of a letdown. When I came into this place in the past to purchase stuff, the staff…read morewould usually work with me and send me out a happy customer. But the new staff that has taken over is an absolute letdown. They barely pay attention to anyone that comes in the store, they leave everything out so it's easy to trip over something and hurt yourself, and they refuse to budge on ultra-high prices on games that sell for cheaper at GameStop. Until they get some of the old staff back -- which I assume they won't -- then I won't be back.