We came into this place about a month ago. I had a couple…read moreof requests. 1. One gold bracelet was way too long and I needed it shortened. 2. My beloved gold bangle was in need of polishing and regroving of the lines etched in. 3. I wanted a custom made Cross & bead gold bracelet that I had I my mind. Nobody makes them. Lastly I had a bag of gold rings to sell. I wanted to say that EVERY EMPLOYEE was beyond polite and professional. They listened to every one of my 'ask's' and immediately said yes. They told me to give them a couple of days on the design for the new bracelet for my approval. When I received their ideas, it was exactly what I wanted. A week later my bangle and my bracelet were shortened perfectly. Two weeks later my cross bracelet arrived. Unfortunately, I damaged the clasp the first week. The damage was completely due to MY misuse. Not their skill. (I am EXTREMELY HARD ON JEWELRY) We took it back in to be repaired. I just picked it up. They put on a heavy duty clasp at my request. I went to pay and they didn't charge me. Now THAT's customer service!! We will be back. Thank you all for your assistance

Cannot recommend Littleton Jewelry enough! We worked with Lisa and she was so amazing from the…read morebeginning. The top engagement ring is a custom design by Lisa with an heirloom diamond. She worked with my vision to create a beautiful ring with a lower setting. Then the second ring (wedding band) also custom. She worked again very closely with me again to make the vision come to life while once again using an heirloom diamond. The attention to detail and responsiveness from them is amazing. For such high quality their price point was perfect for our budget. Will continue to use them forever!

My boyfriend and I visited this place because one of my good friend's fiance purchased her…read moreengagement ring from Fifth Avenue Designs and he had great things to say about selection, customizability, and service. When we went this past weekend, it was very busy, so we had a little wait. Not a big deal, there was a lot of sparkly things to look at. Once we were helped, we showed the jeweler a photo of our idea/inspiration on engagement ring design and although she didn't have anything in stock that was similar, she gave us a reference in Boulder that might be helpful. She also had us email the Owner with the image and offer a bit more information in case he knew of something that she didn't. I appreciated her prompt, but thorough service. I appreciate that I wasn't persuaded in another direction and my boyfriend and my time wasn't wasted. Although we have not heard back regarding our specific, unique design, we very much appreciate a little direction. We were striking out until now and at least now we know of a designer that can get close to what I'd like.

I wish they had been more communicative about timelines. I often felt like I had to follow-up. The…read moresmith they used did good work though

Fast service, competent and friendly. I needed a battery for my good watch and they stocked the…read morebattery I needed. The proprietor was friendly and respectful. I walked out of the shop with my watch working and the advice to change it every year, even when I don't wear it. I generally use my smart watch and the battery watch when dressing up for an occasion I will go back next year, as advised

Been going here for years, everything from watch battery replacement to jewelry repair to refitting…read moremy wedding ring. Everything is always ready when they say it will be and prices are fair.

Barry & Becky were amazing. Walked in not knowing much about the diamond making experience. Barry…read morepatiently walked me through a ton of diff options until we settled on the perfect diamond and ring. Originally, it was a 3 week timeline for the setting, but I requested if possible a week later to rush the ring because family was coming into town. Barry was able to get me the ring in time and match the perfect size (thankfully because I did not know her size!). She loves it and I couldn't be happier!

i've tried lately to reach out to becky after the denver merchandise mart closed, and jf relocated…read more i am sorry to learn of barry's passing. after spending over $80-100k in this store, i have yet to receive any reply to messaging, or voice mails from becky. i have some lovely pieces from this business when rick mcgavin was the custom fabricator, and regret my business apparently has no meaning to keep in contact & keep the $$ flowing in (her) jf options direction. am presently looking for a tennis necklace and have some good leads....i gave jf 1st choice, but communication has failed......if no messages were received, past business would deserve follow ups occassionally.....this is productive feedback to not lose touch with good customers.

I can't say enough about the Jewelry Center LLC. Mr Singh is always welcoming, friendly and…read moresupportive when I come in for battery replacement for my two watches. We always spend a little time talking about gardening which we both share a passion for. I will come to him when I'm ready to buy a pair of diamond earrings for my birthday (January)

This small, family owned jewelry store has been around for over 30 years. Its in an unassuming…read morestrip mall with lots of parking. The owner is personable and friendly and treats everyone with respect. He is honest and fair in both buying and selling. The store is neat and well organized with displays holding watches, rings, necklaces and bracelets as well as silver items and jewelry cleaner. The store has won several awards and I can see why.

Their customer service is fantastic and the people are so nice. Their jewelry and designs are…read morebeautiful.

This review is based on the customer service that I have received on the ring that my fiancé…read morepurchased for me. Firstly, I just want to thank the entire team at Mark's Diamonds for the quality of customer service that they have provided to me and my fiancé. My fiancé customized my ring at Mark's Diamonds and it's so perfect. Secondly, I had to get my new ring resized and they did it in no time. Because they have a jeweler onsite this makes it easier for them to make repairs a lot quicker. I also had to have a quick repair done on the prong and they were able to do this with a quick turnaround also. Thirdly, I want to also shout-out their jeweler- I'm so happy with the custom ring that my fiancé made for me and the craftsmanship and quality of my ring is unmatched. And lastly, every person that I've worked with at Mark's Diamonds has been super nice and welcoming. I want to thank you all for that because I've definitely been in jewelry shops where that wasn't the case. Again, the level of customer service that I received here is unlike any other and makes me happy that my fiancé chose to go with you all for my ring. Thanks again, Marks Diamonds. I cannot wait to come back to pick out our wedding bands soon!

This is the only place I trust with my pearls. The staff is so frindly, so knowledgeable, and they…read morewent above and beyond to restring my necklace!! I was devestated when my pearl necklace snapped, and when I went into Mauzie's, they were so understanding and thoughtful. When I received my fixed necklace, they confirmed it was mine with photos, polished every pearl without being asked, and answered all of my questions with kindness. I cannot say enough about how wonderful this shop is! I will be a lifelong customer.

Will never shop for jewelry anywhere else…read more Customer service is incredible!! I promise you will not be disappointed!!

My wife and I recommend Morgan Sonsthagen for creative jewelry design. Amelie is the perfect…read moreperson to interact with the public. She is friendly, courteous, and warm, and the goldsmith's work is first-rate. The experience we had here was excellent in every way, and we will gladly have further work done here if we have further needs. Thanks for a good experience. Stan and Val Cowan

My partner & I went in 1 day to see about getting some of our great grandmothers stones reset for…read moremy forever ring. They quoted me $1500-$2500 what another jeweler around the corner quoted me $500-$700 for. While the 2 women who helped me were mostly pleasant, it felt like 2 semi-amateurs giving me an absurd quote for a "pre-existing" setting. When they mentioned the jeweler using the cad program, they told me that to set each stone is $100. I find this crazy given the quote from the place we visited after this. They also recommended I bring more gold in as trade when the other jeweler said the gold from my original ring && 1 other was more than sufficient to have my new ring made. Lastly, what the biggest standout was for me on service was the second jeweler I visited was very professional & even came down from his work space to look at my stones w/me as. As I was explaining what I wanted, he was able to sketch out EXACTLY what I wanted...not attempting to put it in a preexisting design. All in all, it felt like this jewelry store was more into the business of selling pieces rather than making. I'm giving 1 stars because of the absurd amount I was quoted, the lack of care for making a custom piece (not meeting w/the jeweler) & the disinterest felt by both women to work w/us. If you want a great designer who seems to really care, visit Doug at Pierret Designs. You won't be disappointed, he's been in the business for 50 years & you can certainly tell.

If you are looking for a great jewelry store this is it! Biondi's is an independent family jewelry…read morestore that has been around for 35 years. The showroom was very inviting & big...lots of jewelry cases. And lots of parking too. Biondi's is open everyday except Sunday. In addition, service was great, super friendly & knowledgeable. We arrived on a Saturday afternoon & were greeted immediately. My husband had a ring that needed to be sized down. Due to the shape of the ring the jeweler advised putting in sizing beads, which we did. (This is where beads are soldered onto the inside of the ring.) The cost was very reasonable & was promised to be done in two weeks - it was done beforehand. Something to note, all repairs are done in house & they also do free ring cleanings & inspections. The ring fits perfectly & we are quite happy. This will be our go-to place for jewelry.

Fabulous!!! I walked in to see a crowd and one person working. But within a minute 2 more employees…read moreshowed up that were already helping other people. Very soon they got to me. I needed the prongs fixed on my wedding ring. I took it somewhere else and the prongs were getting caught on everything. When the biondi employee looked at my ring her jaw dropped. She said it was a simple fix and fixed it on the spot at no charge. I waited 15 min. Also, when i sat down to wait another employee can and came to check if i had been helped. Exceptional customer service. I will recommend to everyone and i will definitely be back!