I came to Miro Jewelers after visiting several jewelry stores for an engagement ring. Nadim did an outstanding job making us a custom setting, bringing in two batches of peach sapphires to look at, and making the ring extremely quickly. I spoke with associates at just about every well-known jewelry store in town, and Miro's service stood out head and shoulders above the rest. Nadim and everyone at Miro were so patient, kind, and responsive in making a custom setting with a special-ordered stone (round peach sapphire) that I have been singing their praises to all of my friends. If anyone tells you that a custom engagement ring is too expensive, too difficult, or too slow to make, don't believe them! Visit Miro and you will be amazed. Nadim - I'm sorry I haven't written this review sooner!
My fiance didn't really know what she wanted, and I had a bad track record picking out jewelry, so we went to several stores to get ideas of what she wanted. She ultimately decided she wanted a white gold solitaire setting and loved the idea of a lotus flower-shaped setting, with a peach sapphire. Once she had the idea of what she wanted, it was up to me to get it and surprise her.
Though all of these more well-known stores told us we could get just about any ring imaginable, once I asked about a custom setting the conversation always shifted. I was told it could take 6-8 weeks for something custom, and that it expensive. My fiance and I visited Shane Co and got about the same story, but they were the only store we visited that had a loose peach sapphire in stock. These stones aren't extremely rare or expensive, but few stores stock these stones as they're not in huge demand. Up to this point, I had the best experience with Trice Jewelers and asked them to bring in a designer setting that was close to what I wanted, and to order some sapphires. While I was waiting for those stones to arrive, I went to Shane Co on Columbus Day 2018 (I had the day off work, my fiance did not), and I mentioned to the saleswoman that Trice was bringing in some samples, but I wanted to look at the sapphire again. I was asked "if Trice is bringing in samples, why are you here?" Maybe it was a miscommunication, but I told her "that's a great question" and turned around and walked out the door.
Frustrated, I noticed Miro Jewelers right across the street. I had just driven 20 minutes for nothing, so I figured it couldn't hurt to stop in. I was greeted by Nadim, and told him what I was looking for. I had some photos to help give him an idea of what I wanted, told him my budget, and he nonchalantly told me it would be no problem to make the custom setting and I would have plenty of money to spend on the stone. I was a bit flabbergasted, as this was a much different conversation than I had with everyone else. I told Nadim that Trice was bringing in some samples, but if they didn't bring me what I wanted, I would give him a call. A few days later, I called Nadim and told him I was interested in working with him. I visited his store the next weekend and he worked out an estimate on the setting (which was significantly less than I expected), and sent me a 3-D rendering of the setting a few days later. I gave him the go-ahead, and the setting was done in less than 2 weeks. He also ordered in a few peach sapphires to look at. One was too yellow, one was too pink, and one was close to the right shade but not the right shape. I spent a good 45 minutes with Nadim, looking at these stones and he in no way made me feel pressured to choose something I didn't want. That was no problem for Nadim - he sent them back and kept looking. Later that week, he emailed me with pictures of a stone he thought would be perfect and was within my budget. He had it sent to the store, and it was PERFECT. The next weekend, I had the ring! And she absolutely loves it.
I can't speak highly enough about Nadim and everyone at Miro. The entire experience at Miro was so much different than all the other stores I visited. I certainly was not a huge spender, but they made me feel valued. I wanted something very specific, and they never made me feel like an inconvenience. I wanted a ring my fiance would love, and they delivered.
Thanks again, Nadim. I'll be seeing you next year to pick out my wedding band ;) read more