The staff is friendly and the work is fantastic. I was hesitant to want to leave my beautiful…read moreengagement ring for repair because I miss wearing it. But getting it back secure and beautiful made it all worth it!

Cannot recommend Littleton Jewelry enough! We worked with Lisa and she was so amazing from the…read morebeginning. The top engagement ring is a custom design by Lisa with an heirloom diamond. She worked with my vision to create a beautiful ring with a lower setting. Then the second ring (wedding band) also custom. She worked again very closely with me again to make the vision come to life while once again using an heirloom diamond. The attention to detail and responsiveness from them is amazing. For such high quality their price point was perfect for our budget. Will continue to use them forever!

We can't even put into words how happy we were with our experience! Everything from the design…read moreprocess to the big reveal and the exceptional quality of the work was absolutely amazing. Jennifer, you created the most incredible heirloom a bride could ask for. Thank you for everything!

Great customer service and they really take their time to help out in whatever way possible.read more

Barry & Becky were amazing. Walked in not knowing much about the diamond making experience. Barry…read morepatiently walked me through a ton of diff options until we settled on the perfect diamond and ring. Originally, it was a 3 week timeline for the setting, but I requested if possible a week later to rush the ring because family was coming into town. Barry was able to get me the ring in time and match the perfect size (thankfully because I did not know her size!). She loves it and I couldn't be happier!

i've tried lately to reach out to becky after the denver merchandise mart closed, and jf relocated…read more i am sorry to learn of barry's passing. after spending over $80-100k in this store, i have yet to receive any reply to messaging, or voice mails from becky. i have some lovely pieces from this business when rick mcgavin was the custom fabricator, and regret my business apparently has no meaning to keep in contact & keep the $$ flowing in (her) jf options direction. am presently looking for a tennis necklace and have some good leads....i gave jf 1st choice, but communication has failed......if no messages were received, past business would deserve follow ups occassionally.....this is productive feedback to not lose touch with good customers.

The 30 year old wedding ring looks new again. SO, beautiful, like the day I received it. Great…read morevalue. Time and energy well spent to spiff up the commitment symbol.

Bought a Bulova online and needed to have the band resized. The gentleman who helped us was quick…read moreand professional. We'll be back to do some jewelry shopping there. And he has an amazing watch selection as well.

Courtney is absolutely amazing!! She knows everything about jewellry and can fix anything. I am so…read morethrilled that I was able to find her as she has helped me with several pieces that needed to be fixed. Very reasonable in prices, I will recommended her always!!

Friendly and very helpful, thanks. They have a varied selection of stones, gems, supplies, and toolsread more

Isabella was wonderful when helping us pick out an engagement ring. She provided all details and…read moregave us the step by step process of ordering one. She was very thorough in her work. we came on a recommendation from another couple (friends) and Sarah O. did not disappoint. I don't know much about jewelry and prices of jewelry but i was happy to pay what they offered us. We have been there previously to buy a necklace and we had a similar experience with whoever helped us that day. thank you Isabella and thank you Sarah O!

Not worth it if you want a ring made properly…read more My sister got her engagement/wedding rings from Sarah O back when they were newer- and I love their designs so I had said for 5 years I wanted my rings from here. My fiancé bought me the Nova ring and proposed 12/22. 12/23 I took a closer look and saw that the prongs on my center stone were FAR from flush on the stone (see pictures, iPhone cameras are wild). Which is a problem because if they snag on clothes or furniture the prongs bend more and the stone can loosen and fall out. On top of that one of the halo stones was loose (video). On a BRAND NEW, never worn ring. We took it to Sarah O and they admitted fault and said of course they'de repair the ring- under the limited warranty it was all covered, but it will take 3-4 weeks. Bummer.. but glad the solution was simple no pushback... Don't underestimate how disappointing it is to tell all of your loved ones you are engaged and everyone says where is the ring, they reach for your hand and there's nothing there. I 3 weeks go by and I get the ring back, Prongs on the main stone were fixed.... But the loose halo stone... they smushed the setting from the top in order to secure the mele stone- causing the sides to fan out creating a gap from the sides of the setting to the diamond. Which ruined the symmetry of the ring and disrupted the sparkle of the halo diamonds because of the way it was sitting. (See photos) Devastated. Emailed with the new problem was told "we had professional jewelers quality check the ring so the stone is secure but if you want to we can fix this for you, we will rush it so it's done in 1 week"... Quality check the ring??? I know I said I wanted the stone secured and not loose, I didn't assume I'd have to specify that professional jewelers should fix it the right way...... I send it back. Next day, I get a call from our customer support contact.... Tells me that manipulating the metal in this way would ruin the integrity of that setting, more likely to bend and fail holding the stone- so they're recommending that they completely recast the ring. However - that will take 6 weeks. If I don't want to wait that long they can send the flawed ring back as is... assuring me the stone is secure... but what they didn't say is that- that would mean that if the stone ever fell out due to normal wear and tear ... to have it fixed they would still need to recast the ring but my warranty would probably be expired and I'd have to pay for it. So I sent it back. Nearly 6 weeks go by and I email to check on my rings status. They say it'll be done "the week of the 23rd." So that means it could be done on FRIDAY of that week when it should be done Friday the week prior - that is 6 weeks- and you should be mailing it to me ON the 23rd - you've had 6 WEEKS!!! The "week of the 23rd is 7 WEEKS" and if it isn't done until Friday that means you'll be mailing it to me the next week and be pushing 8 weeks! So I sent an email detailing exactly what I just said. And lone behold they were able to ship the ring to me the next day. I recieved it and checked it 5xs over and it seems to be fixed. Fixed so well I'm seeing flaws from the previous ring I never even pointed out were fixed: My V prongs apparently were very sloppily made the first time (see last picture) lol. Honestly comical now. They gave us a 25% discount code to compensate us for the trouble to use towards a wedding band- because we asked for it we felt like we should get something, they didn't initiate this offer- but I'm not sure I want to purchase from them again anyway. Besides they had a Black Friday sale for 20% off in November so it doesn't particularly feel like a fair recompense for being without my ring for 3 months. The good news is the Sarah O team was always very responsive and respectful and owned their mistakes. -denial would've been much worse. Just very unfortunate that it takes so much advocacy and the fact that you as a non-professional really have to double check their work and make them do it right rather than them doing it right the first time. We have a family friend who also purchased their engagement ring from here within the past year or so and while they didn't have the same construction issues their ring was A MONTH DELAYED. They had to replan their whole engagement plan. And as I mentioned my sister got her rings from here years ago and hasn't had a problem, hasn't lost a stone so. ‍ idk maybe their production system changed. I like my ring- but I bet I could find a ring I like just as much elsewhere. That's what I suggest you do. ..... Will update this review should the longevity of my ring turn out to be an issue.

Lauren was amazing (and not just because we have the same name)!! She truly gave us so much…read moreinformation and insight, while also not overwhelming us. She helped design my DREAMMM ring and I can't wait to continue working with her when the time comes for my man to pop the question. Couldn't recommend her more!

What a beyond amazing experience I have had with Brilliant earth! It was so easy to make an…read moreappointment with the online system (Omar was great) and then I had an even better experience with Jessika B. She was extremely personable, patient and accommodating as I was nervous to make the right decision in resizing my ring. Forever grateful for the kindness, she made the process painless and never made me feel rushed! I will tell all my friends about the amazing customer service and on top of that my beautiful perfect ring which brought us here in the first place- we can't leave that out!

Beautiful selection . Autumn is exceptional as a design creator. I love the suggestions she made in…read moreconsidering design details . Safe environment on the 5th floor! I did my rest at many stores before I came here. Mark is great too and very gracious.

This review is based on the customer service that I have received on the ring that my fiancé…read morepurchased for me. Firstly, I just want to thank the entire team at Mark's Diamonds for the quality of customer service that they have provided to me and my fiancé. My fiancé customized my ring at Mark's Diamonds and it's so perfect. Secondly, I had to get my new ring resized and they did it in no time. Because they have a jeweler onsite this makes it easier for them to make repairs a lot quicker. I also had to have a quick repair done on the prong and they were able to do this with a quick turnaround also. Thirdly, I want to also shout-out their jeweler- I'm so happy with the custom ring that my fiancé made for me and the craftsmanship and quality of my ring is unmatched. And lastly, every person that I've worked with at Mark's Diamonds has been super nice and welcoming. I want to thank you all for that because I've definitely been in jewelry shops where that wasn't the case. Again, the level of customer service that I received here is unlike any other and makes me happy that my fiancé chose to go with you all for my ring. Thanks again, Marks Diamonds. I cannot wait to come back to pick out our wedding bands soon!

Been coming here for over 30 years and Minh treats his customers like friends. He is honest, does…read moresuperb work and always goes above and beyond to take care of his customers.

My parents have been buying my jewelry from this store and the original store "Kim Son" since I was…read morelittle. Both stores are great, but because this one is run by her daughter I feel that the jewelry is more catered towards the younger generation. What I've gotten Newborn Baby: Baby gold bracelets with bells Toddler: Silver Bracelets in a set of 7 (when I got older) Adult: Gold Bracelets in a set of 7 I've also gotten tons of earrings from here as well. Come check it out and stop paying for the overhyped blue box. Their gold jewelry is really really pretty!! P.S. THEY SPEAK ENGLISH!! so don't worry!! everyone is welcome here!

I took 2 inherited watches in for repairs. Angel worked…read morewith me to get some links taken out, then put back in to get the sizing right. Unfortunately, she was not able to make the necessary repairs herself and ultimately suggested that I send them to the manufacturer to get fixed correctly. It took a little while but some of that was because of the holidays and that was all fine. My overall experience was very pleasant anyway and I am grateful for Angel's efforts to get them fixed up! Thank you!

Awesome place. Angel was fabulous. Stopped in to see about replacing a battery in my only fancy…read moreSwiss watch! Super affordable. She had it all cleaned and ready when i came the next day!