My wife and I recommend Morgan Sonsthagen for creative jewelry design. Amelie is the perfect…read moreperson to interact with the public. She is friendly, courteous, and warm, and the goldsmith's work is first-rate. The experience we had here was excellent in every way, and we will gladly have further work done here if we have further needs. Thanks for a good experience. Stan and Val Cowan

My partner & I went in 1 day to see about getting some of our great grandmothers stones reset for…read moremy forever ring. They quoted me $1500-$2500 what another jeweler around the corner quoted me $500-$700 for. While the 2 women who helped me were mostly pleasant, it felt like 2 semi-amateurs giving me an absurd quote for a "pre-existing" setting. When they mentioned the jeweler using the cad program, they told me that to set each stone is $100. I find this crazy given the quote from the place we visited after this. They also recommended I bring more gold in as trade when the other jeweler said the gold from my original ring && 1 other was more than sufficient to have my new ring made. Lastly, what the biggest standout was for me on service was the second jeweler I visited was very professional & even came down from his work space to look at my stones w/me as. As I was explaining what I wanted, he was able to sketch out EXACTLY what I wanted...not attempting to put it in a preexisting design. All in all, it felt like this jewelry store was more into the business of selling pieces rather than making. I'm giving 1 stars because of the absurd amount I was quoted, the lack of care for making a custom piece (not meeting w/the jeweler) & the disinterest felt by both women to work w/us. If you want a great designer who seems to really care, visit Doug at Pierret Designs. You won't be disappointed, he's been in the business for 50 years & you can certainly tell.

My boyfriend and I visited this place because one of my good friend's fiance purchased her…read moreengagement ring from Fifth Avenue Designs and he had great things to say about selection, customizability, and service. When we went this past weekend, it was very busy, so we had a little wait. Not a big deal, there was a lot of sparkly things to look at. Once we were helped, we showed the jeweler a photo of our idea/inspiration on engagement ring design and although she didn't have anything in stock that was similar, she gave us a reference in Boulder that might be helpful. She also had us email the Owner with the image and offer a bit more information in case he knew of something that she didn't. I appreciated her prompt, but thorough service. I appreciate that I wasn't persuaded in another direction and my boyfriend and my time wasn't wasted. Although we have not heard back regarding our specific, unique design, we very much appreciate a little direction. We were striking out until now and at least now we know of a designer that can get close to what I'd like.

I wish they had been more communicative about timelines. I often felt like I had to follow-up. The…read moresmith they used did good work though

I have used these guys for simple things like battery's and resizing rings etc. Never had an issue…read moreand team was always pleasant and competent. I collect unusual timepieces, but I just figured you need to have them service by high end Jewlers like - well lets not name names So my most recent experiences. A Omega Marine chronometer - very obscure piece. I take it to a high end jeweler They send it to Zurich because there the only ones who can work on it. about a year and $400 later I have a new battery which promptly lasts 6 months. So I take it to fast fix and say "doubt you can work on this" Watch guy says I have heard of this but never worked on one let me take a look. So off to Perrys for lunch. 40 minutes later your Omega is done. You opted for the lifetime battery thats $70 . This watch only runs 5-6 month at a time. Brought it in recently as it was dead again. Lunch at Perry's and its working - new battery - no charge. So watch number 2 a 20 year old Rado made of synthetic sapphire/ceramic composite. I manage to break the custom clasp messing with it myself. Tiny parts fly across the room disappearing in my carpet for eternity. Off to two high end Jewlers. - We wont touch that send it to Rado in Switzerland. Be prepared for a huge bill. So on a whim I take it to FF and say what about this? This thing obviously spooked them as they are extremely hard to work on without damaging the bracelet that can cost in the 4 digits to replace. So I say take a look and f you can fix it go for it - entire staff sees this as a challenge. People are looking at it under microscopes to figure out how the original clasped worked. Gauntlet down - back to Perrys. I get a call 90 minutes later well we managed to repair it but we want to make sure your good with the cost of doing so. I as quoted a very reasonable figure that was an order of magnitude less than Rado. Whats shocking is there are no stock parts for this watch. They literally manufactured a tiny compression spring/rod with sub millimeter precision. Why? Because its a interesting piece and we appreciate your enthusiasm for fine watches and a challenge too. To people who say batteries cost a buck why is it so much. Well the sutures the surgeon put in cost a few cents plus some plasma anesthetic etc. Why was a transplant $300000 because there's years of training, supplies electricity, building a hospital and paying its staff. I feel like I got a surgical team on my watch complete with tiny instruments, microscopes, laser cutters and well trained personnel. Do the math - in my case it was WELL worth it. I cant vouch for other locations but I found the service here epic

The honestly wasted my time. I dropped my watch off a week ago to have a few dial markers…read morereattached and the watch itself repaired. Only the dial markers were reattached, and now there is no longer time to have the watch repaired before I need to wear it for an event. I could have had it repaired elsewhere in the same amount of time if they had let me know it would not be possible to repair it while it was in their possession. I'm honestly super upset to come back to pay for my watch to be repaired and learn that it still doesn't work. I didn't assume that keeping time was part of the service, I specifically asked for it to be able to keep time as part of the work order. No one called me, no one communicated that this would not be done. Instead they just played with my watch while real professionals could have been repairing it. Very upsetting.

No response re custom made silver jewelry -earfings…read more No response to email query . Not sure how someone stays in business being so selective.

Kim is one-of-a-kind: a no-nonsense businesswoman with impeccable artistic taste, expert jewelry…read moremaking skills, and a bubbly, outgoing personality. She had done a couple of small projects for us. She repaired a pendant; and then resized a ring that two other jewelers said couldn't be fixed. Next we took her a ring that needed a wider band to balance a large stone and the result was flawless. So naturally, when we needed to commission our wedding rings, we turned to her. My fiance and I briefly described what we had in mind and Kim sketched out some possibilities. We discussed those in some detail and settled on the basic concept. A few days later Kim sent us a finished proposal and quoted an extremely reasonable price. They were completed on time and are EXACTLY what we hoped for--beautiful and totally unique to US. We highly recommend her. She's never let us down.

Super helpful and friendly. Let me hold onto my jewelry until the needed part came in which I…read moresuper appreciated. Once it arrived the repair was wonderfully quick. Would recommend

Great customer service and they really take their time to help out in whatever way possible.read more

Everything went well. Professional, kind, easy to work with, and they have a great reputation. You…read moreneed to go to this jewelry store!

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

They can fix ANYTHING. For us it was a broken silver chain and they mounted items on a charm…read morebracelet!Great job!! THANKS.

Used their website to get a price quote to get a necklace fixed and didn't get a response back at…read moreall.

Definitely the best experience I could ask for. I was looking for a local jeweler and friends had…read moreprovided some recommendations. I didn't want to go to the the Cherry Creek Mall as I know most of the cost goes toward their high rent. However, I did my own research and found Foster & Sons. Not only do they have gorgeous pieces, but they also repaired my wedding band. A stone had fallen out. They replaced the stone, checked all of the supports for the rest of the stones and also did some magic to make it look brand new. The ring is 12 years old. The owner, Brien, and his son work there and gave me some beautiful history on their business. This family owned jewelry store was opened by Mr. Foster's mother back in 1959 - who was a single mother of 3 children. When you walk in, you'll also see family photos which reminds me how important it is to frequent and support locally owned (and unique) businesses like Foster & Sons that have top notch (and super friendly) customer service. My kids went with me and I felt like I was visiting family - with how generous with their time and attention to making it a wonderful (never stuffy) experience for them as well. Thank you so much!!

Shoutout to Tucker! Super knowledgeable and extremely helpful. I brought in a vintage chrome hearts…read morebracelet with a loose clasp and he fixed in minutes free of charge, multiple times. Couldn't recommend them enough!

I was selling a ring and we needed a jeweler who could resize it ASAP for the buyer. Other local…read moreand chain stores told us they were 3 weeks out. He said he could do it the same day. It cost $120 to increase the white gold ring 1 size. Nice to know how fast he can work!

Tan is gifted and does incredible work. He is meticulous and is a true craftsman. He helped me…read morecreate a custom diamond ring. He matched diamonds perfectly and created a new band to complete the look I wanted to spoil myself for my milestone birthday. You can trust him with your special pieces. He's transparent and honest. Thank you, Tan!

After recommendations from several friends/family members, Sarah O was our first stop when we…read morestarted looking at engagement rings. We loved our experience so much that we didn't end up going anywhere else. Even though we are no longer local to Denver, we made it a point to wait to do our wedding band shopping at Sarah O while visiting family for the Thanksgiving holiday. From the moment we stepped into the showroom, Abbey made us feel welcome and genuinely seemed as excited as we were for our big moment. She immediately noticed my Sarah O engagement ring and offered to have it cleaned while we browsed for bands. She was patient and supportive of two very different shopping styles (my fiancé is a bit more thoughtful, I make decisions pretty quickly) and we both walked out confident we had found bands we love (on sale no less!). Abbey even shared a buy one/get one beverage card for a local brewery so we could slow down and toast the moment before heading onto more holiday time with family. I can't recommend Sarah O (and Abbey specifically) enough. Thanks for being such a big part of our wedding journey.

Not worth it if you want a ring made properly…read more My sister got her engagement/wedding rings from Sarah O back when they were newer- and I love their designs so I had said for 5 years I wanted my rings from here. My fiancé bought me the Nova ring and proposed 12/22. 12/23 I took a closer look and saw that the prongs on my center stone were FAR from flush on the stone (see pictures, iPhone cameras are wild). Which is a problem because if they snag on clothes or furniture the prongs bend more and the stone can loosen and fall out. On top of that one of the halo stones was loose (video). On a BRAND NEW, never worn ring. We took it to Sarah O and they admitted fault and said of course they'de repair the ring- under the limited warranty it was all covered, but it will take 3-4 weeks. Bummer.. but glad the solution was simple no pushback... Don't underestimate how disappointing it is to tell all of your loved ones you are engaged and everyone says where is the ring, they reach for your hand and there's nothing there. I 3 weeks go by and I get the ring back, Prongs on the main stone were fixed.... But the loose halo stone... they smushed the setting from the top in order to secure the mele stone- causing the sides to fan out creating a gap from the sides of the setting to the diamond. Which ruined the symmetry of the ring and disrupted the sparkle of the halo diamonds because of the way it was sitting. (See photos) Devastated. Emailed with the new problem was told "we had professional jewelers quality check the ring so the stone is secure but if you want to we can fix this for you, we will rush it so it's done in 1 week"... Quality check the ring??? I know I said I wanted the stone secured and not loose, I didn't assume I'd have to specify that professional jewelers should fix it the right way...... I send it back. Next day, I get a call from our customer support contact.... Tells me that manipulating the metal in this way would ruin the integrity of that setting, more likely to bend and fail holding the stone- so they're recommending that they completely recast the ring. However - that will take 6 weeks. If I don't want to wait that long they can send the flawed ring back as is... assuring me the stone is secure... but what they didn't say is that- that would mean that if the stone ever fell out due to normal wear and tear ... to have it fixed they would still need to recast the ring but my warranty would probably be expired and I'd have to pay for it. So I sent it back. Nearly 6 weeks go by and I email to check on my rings status. They say it'll be done "the week of the 23rd." So that means it could be done on FRIDAY of that week when it should be done Friday the week prior - that is 6 weeks- and you should be mailing it to me ON the 23rd - you've had 6 WEEKS!!! The "week of the 23rd is 7 WEEKS" and if it isn't done until Friday that means you'll be mailing it to me the next week and be pushing 8 weeks! So I sent an email detailing exactly what I just said. And lone behold they were able to ship the ring to me the next day. I recieved it and checked it 5xs over and it seems to be fixed. Fixed so well I'm seeing flaws from the previous ring I never even pointed out were fixed: My V prongs apparently were very sloppily made the first time (see last picture) lol. Honestly comical now. They gave us a 25% discount code to compensate us for the trouble to use towards a wedding band- because we asked for it we felt like we should get something, they didn't initiate this offer- but I'm not sure I want to purchase from them again anyway. Besides they had a Black Friday sale for 20% off in November so it doesn't particularly feel like a fair recompense for being without my ring for 3 months. The good news is the Sarah O team was always very responsive and respectful and owned their mistakes. -denial would've been much worse. Just very unfortunate that it takes so much advocacy and the fact that you as a non-professional really have to double check their work and make them do it right rather than them doing it right the first time. We have a family friend who also purchased their engagement ring from here within the past year or so and while they didn't have the same construction issues their ring was A MONTH DELAYED. They had to replan their whole engagement plan. And as I mentioned my sister got her rings from here years ago and hasn't had a problem, hasn't lost a stone so. ‍ idk maybe their production system changed. I like my ring- but I bet I could find a ring I like just as much elsewhere. That's what I suggest you do. ..... Will update this review should the longevity of my ring turn out to be an issue.