Everything went well. Professional, kind, easy to work with, and they have a great reputation. You need to go to this jewelry store!

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the most welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again! read more

Walters & Hogsett Jewelers - Matching Cartiers! - Jewelry Near Me - Boulder, Colorado

A locally owned jewelry store that offers some high-end jewelry as well as some mid-priced. The staff is great and we look for Miranda who we've built a working relationship with. For our first venture Miranda helped us spec out a custom made Ruby & diamond bracelet for my wife. It turned out beautiful and my wife wears it every day. We returned for resizing rings. Again a good experience. We'll be back for future jewelry wants & needs. read more

Brought my Fiancés ring as the center stone was loose they snugged up the prongs and they did not charge a single dime.

I will say after I left my review yesterday I received a call from one of the owners and have some crow to eat. It has changed my view on the ownership of this place. Sounds like the issues with my watch may have just been a series of unfortunate events, and will update the previous review as soon as I get it back, but I was very impressed with her willingness to do something tough and call a frustrated customer personally even though it was not her fault. Her willingness to actually listen is very rare these days, often times you'll just get a canned response, but I left this conversation feeling heard, and that their shop truly does care about its customers. They can't control the demand right now for watches but the integrity I witnessed will make me a customer once all this craziness subsides. read more

I took my mother's old engagement ring there to have the stones reset in a new design more to my liking. I worked with Emily, who was so helpful in figuring out the right design. They then had the CAD design worked up and then a ring made of wax for me to try on before they made the final ring. The ring is gorgeous and I couldn't be happier, and can't recommend them enough for their service and work. read more

Akways excellent service and friendly team members there! They don't make you feel small. A great place to buy jewelry or a watch. They have something for every budget! I will buy from them again. And again! read more

I was in here yesterday as I wanted to get an Opal taken out of its setting. I've never taken jewelry somewhere before but the staff was super helpful as soon as I walked in! They took my Opal and had perfectly removed it from it's setting in just minutes, and it only cost me twenty dollars to boot! I was super happy with the whole experience! As soon as I got home I ordered the new setting I plan to put it in, because I'm definitely coming back here once it's mailed to me so they can be the ones to put it in the new setting for me! read more

Walters & Hogsett Jewelers - Jewelry Near Me - Boulder, Colorado

HUGE THANK YOU TO LANIE AND DON! What an absolutely amazing experience we've had at Walters & Hogsett. So often five star reviews are given out just for so-so experiences and then you come across a place that truly sets the bar for being exceptional - and I wish I could give them six stars. If you're on the fence about where to go for wedding sets or high-end watches, don't even think twice. For our 10-year anniversary, my wife and I wanted to custom make a new band out of platinum and a diamond setting that matched her wedding ring and would be fused together with the ring set. It's a little nerve racking to leave the entire set and have something permanently attached that would have to be custom made. The jewelry maker and craftsman did a fabulous job and was able to match it perfectly. It came out stunning. And the price was very reasonable. My wife adores it. Next, for the same 10-yr occasion, the birth of our daughter and an upcoming birthday, it was the perfect opportunity to buy my dream watch, a Rolex GMT Master ii. These pieces are very hard to come by. So I had to make a request with Lanie to get one in. She gave us her cell and I hope I didn't bug her too much asking about it! It finally arrived yesterday, Saturday April 13. Don was the first person I saw walking into the store and he knew exactly what I came for. He said, "it's ROLEX day!" He's extremely friendly and professional. And I'm looking forward to buying many more watches from them in the future. Lanie had the watch wrapped like a present and it was so fun and an incredible experience getting my first ROLEX. From all the little touches like the wine, wrapping the box, it was a day I wont forget! Thanks Lanie and Don! (And to my wife for encouraging me to go for it). read more

Walters & Hogsett Jewelers - Jewelry Near Me - Boulder, Colorado

Walters & Hogsett are fantastic and highly recommended jewelers. I am so happy and very lucky to find them and become their good and consistent customer throughout the years. They treat all their customers with respect and friendliness and are very honest which makes any customer feel comfortable and feel at ease. I am also thrilled to have this jewelry store be my favorite Rolex watch dealer. I love Rolex watches and this amazing dealer was able to get me a very special hard to get Rolex in just one single day. I call it a miracle. They have super friendly and expert staff who help you completely with all your special needs and they always treat you as if you are royalty. My favorite expert helper and an amazing sales associate is Hilary who is just super fantastic and very friendly and always makes my visits to this store a very happy and enjoyable one. Another super help is Lanie. She is the one who pulled a miracle and got me my Rolex Bluey, it is the beautiful Rolex Submariner Date in blue and gold. I highly recommend this very special and very friendly store for all your jewelry needs and repairs. They have expert jewelers for all your repair needs. You will happily be a lifetime customer of this wonderful jewelry store and wonderful people. PS: They are the only Authorized Rolex dealer in whole Boulder. read more

Walters & Hogsett Jewelers - My favorite Rolex watch, Bluey, it is the Submariner Date in Blue and Gold. - Jewelry Near Me - Boulder, Colorado

I worked with Peter in a variety of projects. He was easy to work with, professional and creative. I love my finished pieces.

I have been working with W&H for a couple of months now and the whole team is fantastic. In particular Michelle and Lanie who are absolutely outstanding and have been especially helpful with several questions I have had with the service of some of my watches. And they both have gone above and beyond in helping me with a couple new watches that have been on my wish list. I really cant say enough about the service and experience we have had with the W&H team and they have made customer for life out of us! read more

Walters & Hogsett Jewelers - Tudor BB GMT S&G thanks to Michelle and Lanie! - Jewelry Near Me - Boulder, Colorado

I had ripped the opening in one ear and had a surgeon repair it. After it healed, I needed to have it pierced, so off to Walter's & Hogsett. Don was just lovely. He took time and discussed a few options. Walters & Hogsett are "old school" in the best use of the phrase. Polite, engaging and there to be of service (unheard of in most places in Boulder) Thank you Don!!!!! Mary J read more

My wife and I came here to check out a watch that Sandy reserved for us. We were blown away by the experience that she provided. She was so nice and made everything so enjoyable! Sandy offered to clean my wife's rings while we shop for other stuff which was totally unexpected! There's no other place that I would rather go to! Even the owner came by and thanked us for choosing them. When we left he chased outside just to congratulate us. This was probably one of the best shopping experiences that we've ever had! Thank u sandy and team! read more

Laura was extremely helpful. She took her time helping myself and my fiancée find the perfect weeding band to compliment her engagement ring. We can't thank you enough for making the process so easy and enjoyable. read more

Warm welcome through the door of this beautiful boutique for this first-timer and relative BoCo newcomer. I didn't purchase anything but had them do a repair on a very special necklace. They had the necklace back to me quickly. They matched the broken chain perfectly, and the service cost was incredibly competitive. Very happy with my experience overall, I'll be back to shop for a special piece soon enough, but in the meantime, great to know what they can do with the pieces I already have. read more

Such nice people; it felt like a true community! I went in to pierce my ears, and they made me feel so welcome and safe. Don pierced my ears; he was so kind and professional and told me exactly what I needed to do to make sure my piercings heal properly. My ear piercings look fabulous, and I will definitely be going back to give them my business. read more

Amazing customer service! I am so glad I went to Walters & Hogsett to replace my diamond that fell out of my wedding ring! Laura & Don worked so hard at finding the right diamond for my ring. They did an outstanding job in placing the diamond and my ring looks brand new! So grateful I chose Walters & Hogsett! read more

I absolutely love Walters & Hogsett Jewelers. I have worked with several people there, all fantastic, but mostly with Laura who has kept me updated on everything new that might interest me. I purchased a beautiful set of earrings before they even hit the floor. The prices are better than other jewelers and the customer service is superb. I always look forward to visiting the store... it's such a treat! So many beautiful jewelry designers are displayed, and they are also an authorized Rolex dealer. They are a perfect combination of approachable, friendly, affordable, high quality, and impressive variety. I highly recommend checking them out! read more

Last week, I received the call from Lanie about my dream watch. Thanks for allowing me to purchase the watch and wear the "Crown" on my wrist. I really appreciate your stores policy on individuals wanting to purchase luxury watches. You build relationships and not waiting lists. A unique and innovative concept. Walters and Hogsett will be my jewelry store for life on all my purchases. You have created a culture of loyalty and trust among your customers. Special acknowledgement to Lanie .... No words can describe her ability to connect with clients. She makes everyone feel special and Lanie has a special talent on relating to your personal situation. She makes everyone feel happy on purchasing jewelry and watches.... The biggest assets in any company is their employees and Lanie is amazing and special read more

I've had been trying to figure out my ring size so I could Order a ring online. I found this place in yelp and walked in, telling them I just needed a ring size and wasn't able tot buy anything today from them and asked if they could help me, Morgan gave me a smile and said, "That's what we're here for." She helped me find my size then I realized it was a European company, so she helped me find that size as well. The kindness and quality customer service given to me when I had already told them I wasn't able to ny today was fantastic, I felt like any other customer who was coming in to pick up something for someone they cared about. I will definitely come back her for repairs and when I'm ready to, I'll see Morgan again and find the perfect piece. Thank you guys again. read more

Good folks all around, very welcoming and don't mind window shopping if you're searching for some Rolex that no one is going to have. They also are straight forward with their inventory and far from pretentious. Will continue to buy from them. read more

Don was so sweet while piercing my very scared 10 year old's ears. She's very happy with them! read more

Walters & Hogsett Jewelers - Don and my daughter after she got her ears pierced! - Jewelry Near Me - Boulder, Colorado

Review: Words cannot describe how HIGHLY I recommend Walters and Hogsett (W&H) and the friendly/knowledgable staff they employ. Specifically, I had the pleasure to work with Emily; who provided an experience that exceeded expectations. In summary: 5 years ago I purchased a wedding band from W&H and recently wished to match it to my wife's existing engagement band. I met Emily at this time, who was able to make this happen through an efficient and painless process. They were also able to set my wife's solitaire in the new engagement band with flawless results. Positives: 1. Friendly! The staff here are very personable. Emily was always patient and made me feel like I was her only customer. 2. Knowledgable. Emily was able to build my confidence and trust as she kindly explained everything to me. 3. Relaxing atmosphere: complimentary drinks provided while browsing in a clean and upscale setting. 4. Selection: amazing selection: I will continue to do business here for all my future jewelry needs. 5. Communication: Thorough explanation/education left me with a peace of mind. Negatives: none; seriously, this is why I have given a 5 star rating! read more

Finding the perfect watch or piece of jewelry can be a tiresome and frustrating process. Lanie and the team at Walters & Hogsett Jewelers go above and beyond. I was waiting for the perfect timepiece for my 15th wedding anniversary and Lanie kept me posted and delivered with the perfect one! I could not ask for more accommodating as they stayed a few minutes late when I had to pick up around closing. Then Lanie wrapped it up like a perfect gift and I was ready for the big day. This AD is above the rest. Thank you and I will be back! read more

I will never go anywhere else for fine jewelry. They worked with my VERY picky fiance on the design of my engagement ring, utilizing a diamond that was a family heirloom. I still get compliments on it from strangers and people I know all the time! He also helped us with our wedding bands and a vintage Rolex. They have a really nice variety and the staff is so much more knowledgeable and personable than a typical jewelry store that I can't even compare them. I was never somebody that cared about fine jewelry (the only diamonds I ever had an opinion about were on the mountains while skiing), but now I really do value the pieces I have because of what they represent and because W&H did such a phenomenal job bringing them to life. read more

W&H is a wonderful place to take any of your fine jeweler needs. I have had minimal work and cleanings performed yet I am treated like a million dollar customer every time I walk in their doors. The staff makes me feel like a part of the family and I really appreciate feeling like I am receiving optimum service and care. Don't go anywhere else in Boulder - this is the best spot! read more

Walters & Hogsett Jewelers - Engagement - Jewelry Near Me - Boulder, Colorado

I am so impressed by the expertise and service provided by Walters and Hogsett Jewelers. Because it was so small, my granddaughter's baby locket became dented during engraving. H&G not only replaced the locket, but rebuilt it so it would be strong enough to withstand the engraving process. What a pleasure to find an independent, local business with integrity and knowledge. Absolutely every person I encountered there was genuinely interested in assuring the final product was perfect. And it was. read more

Love their selection of jewelry and their ability to fix or resize what they can. Also was able to sell my old engagement ring for a fair price! read more

We brought in quite a bit of jewelry to see what was real and get more details about everything. Don and the other staff were very friendly and accommodating. Don looked at all the jewelry and gave me a lot of information and did it free. He then showed us some other things we were interested in and was very knowledgeable and pleasant. Highly recommend this place. read more

Best customer service and finally found a real jewelry store in Boulder! Love this place. They helped me with new diamonds, necklaces and a new wedding,ring. read more

These people are the best!! I was put on the waiting list for a Rolex GMT Pepsi about 4 years ago and they called ! For those of you who don't know this is a very desirable "unicorn" usually reserved for high rollers and - possibly - family members. It is common knowledge that most Rolex dealers put us regular people on "waiting lists" to politely get us out of their store. Well not Walter and Hogsett ! They not only called but were very knowledgeable and made the experience memorable. THANK YOU read more

I wanted to get my ears pierced so we decided to go here because of all the good reviews...Don did my ears and I was very nervous at first,but he was patient with me and when he pierced my ears it barely even hurt!And the earring they pierced my ears with are gorgeous!In the end they told us everything that had to be done to make sure my piercing healed properly.Thanks so much Walters & Hogsett! read more

Visiting Walters & Hogsett has always been the biggest pleasure. They are by far the best jewelry and watch experience in all of Colorado. They will treat you like family and have helped me tremendously when it comes to my jewelry needs. Emily has been a pleasure to work with and a great friend. She has helped me pick out all of my gifts and has catered to all my needs. An absolute pleasure to work with! Walters and Hogsett is truly one of a kind! read more

We've been getting the best customer service from Walters & Hogsett since we moved to the area 2 years ago. In that time, they've worked closely with my husband to design a gorgeous custom wedding band that fit around my engagement ring and incorporated materials from his grandmother's ring, helped him pick out a pendant for me on his budget, and helped me purchase a money clip and engrave it to commemorate a friend's transition. I needed to take this gift with me out of state, and they made sure I received it in time and were in regular contact with me through the process. Their staff is so wonderful and make us feel comfortable and cared for no matter what the occasion and what our budget is. read more

We have lived in Boulder, Co since 1975. Walters and Hogsett Fine Jewelers has always been our place to go for a beautiful selection of jewelry. Their repair service is, also, the best. "Over the years", they have replaced stones to match existing stones in my fine jewelry. Recently, I brought them a leather necklace which required intricate workmanship to repair. They "immediately" said that they would try. And, they succeded in making it look like new. Walters and Hogsett definitely deserves a five star rating! Maureen Stevenson, 11/04/2018 read more

I don't even know where to begin with all the amazing things to say about Walter's & Hogsett. 11 months ago I walked in here frustrated with the grey market and other AD practices in the area. I was greeted by Laura and quickly began talking about various Rolex models and assembling a wishlist. As I left that day Laura ran out with the Rolex coffee table catalog in hand telling me I had forgot this inside. I knew instantly that this AD was different than all the others and actually cared about the true collectors that were into watches before all this hype came around over the past 2-3 years. Fast forward 11 months to the week and I got a call for a Pepsi. No purchase history or having to buy other less desirable pieces to get what you want. I can't even begin to thank Laura and Lanie enough for getting me this watch when other ADs said it would be 3-5 years. I definitely wasn't the easiest to work with at times but it all worked out and they have a life long customer because of it. Lanie and Laura you ladies are miracle workers to say the least. read more

I worked with a few of the team members Don, Mark, Lanie, to get my engagement and wedding bands and a watch over the course of a year. The staff is very professional, knowledgable, and most importantly quick to identify what my needs were. They assisted me on making a custom mens wedding band which I love. My wife wanted a unique engagement ring and they helped me though the entire process and even were able to cast it in a medal that had not been done before. They also were able to identify and order a special wedding band that she had seen and really liked. I shopped around Denver/CherryCreek/Castle Rock prior to going into W&H and was recommended from a friend that this was the best place to buy an engagement ring. My friend was absolutely right. Once you speak to their staff you can tell you are working with well informed, top notch people. They guided me into exactly what I wanted. They do not carry low end diamonds for example so everything in the store is something you would actually want to give someone for a lifetime. I also purchased a Rolex here and felt that I got a really great deal having been shopping in Las Vegas the week prior. I thought I was comparing similar models to what they had in the store and they were able to point out several flaws on the one I had been looking at so I went with them. I am very happy with my purchases and extremely satisfied with the customer service they provide me. If you want premium service of premium products, I highly recommend. It's very much worth the drive to Boulder from Denver. read more

A great place for getting ears pierced! I recently took my 6 year old who wanted to get her ears pierced. She was nervous but Don Janson was great. She felt confortable and they look great! The total cost was about $48 for the piercings and studs (beautiful gold spheres). Don said to come back in 4-6 weeks when he will take the studs out and put in her next earrings (birthstone studs for about $75). As a mom, I was nervous, but I felt much better about the quality and attention my daughter got. Also, there were lots of other customers in the store (probably spending a lot more than $48) but that didn't stop Don and the others from giving attention to my daughter. I think she felt like a princess. read more

Fantastic customer service and a fair price! What a gem this store is! It is a very upscale jeweler with quality pieces, but they won't hesitate to serve whatever you need no matter price range. I brought in two sterling silver bracelets and a watch band and was in hiking clothes. I was immediately greeted cheerfully as I walked through the door, treated with courtesy and respect. There was nothing ostentatious or uppity there, but only a very obvious desire to serve the customer. Mark worked with me to get the resizing exactly what I wanted on the bracelets and watch band. Then once we were sure that was right, and Mark took the time to try and retry and try again, John (aka "the torch guy") did meticulous quality craftsman work. Mark and John just hung in there and made sure I was happy with no hesitation to tweak some more and no pressure to accept it until right. They polished my inexpensive ss bracelets and we had a wonderful chat - two nice gentlemen who just seem happy in their work. Service was fast. Quality was high. Courtesy was off the charts! Whatever your jeweler need, I recommend you try here first - don't assume their prices will be unreasonable. They are professionals and provide quality service at an honest and fair price. I will go here first for all my needs from a watch battery change to a jewelry purchase. To be honest I haven't seen this level of service and expertise in a long time and it is refreshing. I can't count the number of times I have looked in display cases for a long time before anyone came to help in the big chain jewelers. That's not the case here. Yeah I was incredibly impressed and extremely satisfied! This is a long time family owned small business with high level of quality and service and will get my accolades and future support. read more