Highly recommended for both watch repairs and purchase. Great repair experience on 2 watches - a…read morebattery for a Skagen, and a band adjustment on a Rolex. Also, an impressive selection on fine watches, both new and pre-owned. Amy was super knowledgeable and helpful...will return when it's time for my next watch purchase. A great place to shop for a gift - either for yourself or a special person!

This place is great. Had to get batteries for two watches…read more The service is amazing. Asked if I wanted to wait or come back. Then I was offered restaurants near by to try for lunch. When I came back all was done as she said it would be. Highly recommend.

Great friendly service at a reasonable price. Franklin runs a great local business worthy of your…read morebusiness. Art

Wonderful service fixing my mothers watch! Reasonable price as well, thank you so muchread more

'Had a necklace shortened. Fast service, reasonable price and great location with ample parking…read more Great customer service .

Highly recommend i had a ring made by them that was a fraction of the price that I could've got it…read moredone in Estes Park for. I have had two pieces made and both are excellent.

I went it on my break to purchase a replacement necklace for my past, present and future pendant…read morethat my sister got for me in July 2025. I wanted to ask pricing on a ring but knew my time was limited. No one addressed or knowledges someone will be with you in a minute. I'm standing at the case near the door for the chain I want. I used my entire break to be ignored, glanced at and have others helped that came in after me. They had five employees there on Mother's Day Sunday. I know they knew I was a mall employee because I still had my radio on but looked at me like I wasn't the standard consumer but I'm still a customer.

Ok this location is located in the Denver Premium Outlet Stores in Thornton , just off of I-25 on…read morethe east side in between 136th and 144th and Grant St.,not to be mistaken for the Orchard Town Center shopping area. This is my/our second purchase from this particular location but not our 1st from a merchant with the Helzberg marquee. We went to have my wife's ring that I got for her in February cleaned and wound walking out with another one as well as the cleaned one. Or should I say with her "cleaning up".? Lol. But honestly it's a nice environment to "shop" around in and it's not high pressure salesmanship either. They offer a wide variety of jewelry and accessories but as of right now a limited on high end "premium " watches because as soon as they come in they are gone. I did chat up a little conversation about the Rolexes and the salesman told me as soon as the popular ones, ie". The submariner" come in they are gone and even have a waiting list. But they do have a little bit of everything that a jewelry store would be expected from precious stones and metals to man-made stones. With a price range for every one. But what I really like about this establishment is the service. Even though as it seems one person gets the commission ( I think) if their is one but they all or seem to be assisting with the final sale. One thing also that I thought was cool was back in the day they use to give you an eyeglass to check out your or the cuts of the jewels now they put it under a microscope and the imagery is transferred onto a monitor. Technology is just getting crazier and crazier, or maybe I'm just getting older, nah. It's the advancement of the technology, lol. Anyway I would definitely recommend this particular Helzberg Diamonds store not only for their wide variety of items but their excellent service and knowledge. Happy shopping.

Phenomenal detailed quality work. We have had three rings sized, two gold, one silver, precious…read morestones and a sea glass. Excellent communication and impressive craftsmanship.

Highly recommend to get your jewelry repaired by Ted. My engagement ring has an adjustable clasp…read moreand I've been putting it off to get it fixed (old family ring). I shared my concerns with Ted and he reassured me the ring was in good hands. He fixed it in half the time expected just so I could get it back in time to show off to family. The ring fits perfectly and he cleaned it good as new. Thank you Ted!!! I have recommended him to my friends and family. Will be returning for all future jewelry needs.

My experience with Hurdle's has been nothing short of exceptional. We visited several jewelry…read morestores during our search, but ultimately decided on a custom piece. After researching multiple custom jewelers, we chose Hurdle's, and I am so glad we did. From the start, Aria was incredible. She not only answered all of our questions but also took the time to educate us on the different qualities to look for in various stones. Hurdle's has a great relationship with their ring makers, which made the process seamless. I found a ring design I loved and wanted to modify, and they provided multiple modification options--from their in-house team and the ring maker. The wax model they created was a game-changer, helping me visualize the final product perfectly. My engagement ring turned out so beautifully that I trusted them with two other custom projects for my wedding. For my wedding necklace, I wanted to use the stone from my proposal ring. I asked for recommendations on how to add interest without overshadowing the main stone, and they delivered stunning designs. I also worked with Haley to create a custom wedding band. Like Aria, Haley was incredibly helpful, offering suggestions and sharing her extensive knowledge of different stones, settings, and metals. I was more indecisive with the wedding necklace and wedding band design, going back and forth on several ideas. Haley was exceptionally patient, listened to my evolving vision, and helped me narrow it down while managing my expectations. The result is a both a wedding necklace and wedding band I absolutely adore. My fiancé is equally impressed with their knowledge and service, so much so he purchased his wedding band from them too! I highly recommend Hurdle's for any custom jewelry needs. I recommend seeing them sooner rather than later to make sure you have time to work on the design, make changes, and have it made. The pieces they have made for me are not only beautiful but also deeply meaningful. In addition to their custom work, I've had them repair several of my pieces. When one of my earrings needed a small fix after a recent repair, they took care of it on the spot. I am confident that even if we move away, we will be customers of Hurdle's for many years to come.

I do not recommend purchasing or melting any jewelry with HJ. I had a very poor experience with…read moremelting my jewelry and purchasing a designer piece from them. Some of their employees will only go off hallmarks instead of taking the time to test precious metals using other testing methods. They did not do any kind of buyout process for the stones in the pieces I melted either. In addition, they lack options to create a custom piece. They only had one fine chain option in gold, which was surprising. I decided not to go that route and instead ordered a designer piece. I waited around for about two months to hear for them. I finally called and was informed there had been an issue with the piece, and it had to be remade, yet no one could tell me why. When the remake came in, it was not what I had discussed with the owner. I opted for another designer piece, but they didn't have it in the length I wanted. They told me they could order it but that I would have to commit to it without even seeing the stone first. I contacted the designer directly and found out that the piece was a standard option on their website and that if I ordered through them, I wouldn't have had to commit if I didn't like the stone. It was too late for me to order directly as HJ had already added the extra length. I should have reached out to the designer sooner. I was charged a hefty labor fee for a minor adjustment to the chain. They made no mention of the labor fee and then claimed they gave me a discount on labor as if they did me a huge favor. Most jewelers I've worked with offer complimentary resizing and minor adjustments when a minimum purchase is met. I was often talked down to and made to feel incompetent through my entire experience. HJ took no accountability for their actions during any of the interactions I had with them. I could have saved a few hundred dollars ordering directly from the designer due to Boulders' hefty taxes/fees and HJ's labor fee. I like to support small businesses, but I wouldn't support this one again.

We had a great experience with Gold Market Diamond Jewelers and would highly recommend them…read more We worked with Joe to find a sapphire for my engagement ring, which was being designed by another jeweler. Joe was incredibly helpful and honest throughout the process. He quickly sourced several lab-grown sapphires for us to compare and helped us choose the perfect one. Joe took the time to answer our questions and never made us feel pressured. We have since gone back to Gold Market several times to have our rings cleaned and polished, and every experience has been stellar. Joe is always accommodating and genuinely cares about his customers. We are so glad we found Gold Market Diamond Jewelers and will continue supporting this small business for years to come.

I brought my engagement ring to be repaired. We talked about how it needed to be re-pronged on one…read moreof the prongs/tips and also how it was brushed and not super shiny and polished. That's not the look that my ring originally has. We originally take our work to Snyder's jewelers but they're switching ownership and we're closed so we tried this place out. It is on locally and I was happy to support that however, when I receive my ring, I was disappointed in the finish it has. When I first dropped it off they said they would call me at the beginning of the week and they never called me. I called them at the end of the day on Wednesday to find out the total cost. I just don't feel as if their customer service and attention to detail is as good as Snyder so just felt a little disappointing. Make sure that if you do use them that they document everything so that they get it right the first time. She did offer to keep it and continue to work on it but at this point, I just wanted my ring back because my hand felt bear and I didn't wanna wait any longer so needless to say I will not be returning here not even for them to fix their shortcoming, even after she mentioned that she didn't write the notes down for the jeweler as well as remembering talking to me about it. In my opinion to a jeweler that sees the previous polishing should have also asked her if there was any discussion of the satin finish to confirm the jeweler did what was most convenient for them. Also, a discount was not offered for their shortcoming. The prong that they did repair as well as the tipping seems to be good work.

Seriously, the service here is top-notch. They totally have a "can-do" attitude, which is so…read morerefreshing. I had these three bracelets that were way too long, about ten inches each. I needed them sized down to a nine, and they handled it perfectly. Definitely recommend this place for any jewelry adjustments you might need!

I dropped off a pair of diamond earrings to be cleaned. When I got them back they were two…read moredifferent earrings. One was silver the other one was gold. The pair I dropped off were gold. I didn't see the difference until I took them out of the jewelry pouch I put them in when I picked them up. When I went back to the store I was told that they only put one pair of earrings in at a time. So why did I get two different earrings back?