this jewelry store is amazing. The staff is kind, patient, and knowledgeable!! I have worked with Judy on multiple occasions for very minor repairs... and while most stores would have charged me.. she did not! And their jewelry is beautiful and high quality read more

I had a ring that didn't fit correctly and wasn't sure of a sustainable solution outside of resizing the ring. Judy welcomed us right as we walked in the door and was extremely helpful. Judy figured out an excellent solution and resolved the matter quickly. We didn't make a large purchase at Schapell Jewelers on this visit, but we will definitely return for our Jewelry needs! read more

I can't say enough good things about this place. Walked in with my partner to browse and ended up spending over an hour with Cali, who went above and beyond to help us find the perfect engagement ring and was a wonderful teacher to boot. The inventory is beautiful and diverse. Christine was very helpful as well and made us feel comfortable and at home. Highly recommend supporting this local, family-owned business. read more

Friendly staff, but be prepared to deal with price adjustments and upselling. Ring had a cracked side-stone prong and was reviewed & quoted by the in-person jeweler, at a reasonable price in line with this simple fix. Left the ring but was called back in an hour claiming that the original estimate was only to fix the prong itself, and that it would be an additional $130 to re-seat the side stone. Fixing a cracked prong is not a standalone task - the stone obviously needs to be re-seated. This is not how quality jewelers quote - regardless if my experience was poor quoting or a poor attempt at upselling, it's poor business practice. Look elsewhere read more

GO SEE ROBERT. He is responsive, listens and helps you create your engagement ring of your dreams. I would highly recommend spending time designing and looking through their shop. read more

They have been so helpful with several larger-scope repair projects and jewelry modifications. Kali is terrific. read more

We went in just on a whim to find out if they could do a custom wedding band. Cali waswonderful! We decided to work with her and Schapell Jewelers. She took her time explained what could be done, what it would take to do what we envisioned. This was over many days, she was very patieint through my indecisiveness. Cali answered all my questions and gave me other options to think about and different price points. Finally we came to a decision and she was able to order exactly what was discussed. Rose gold, flat band, satin finish with a deep engraving of abstract mountain outline. It's beautiful and exactly what I had envisioned. Mine is 4mm and my fiance's is 6mm, same style. I also bought an engagement ring from another seller and had Schapell place a family heirloom diamond into the center. They did this with a fairly quick turnaround, and it looks beautiful. If we need fine jewelry again, I will certainly shop here. I completely recommend Schapell Jewelers. read more

Schapell Jewelers - Picture of custom wedding band - Jewelry Near Me - Boulder, Colorado

Wonderful service! I took a ring in here to get resized, prints adjusted and appraised for insurance reasons. I was immediately greeted with smiles (with their eyes since everyone was wearing a mask). The staff quickly took down all the info and provided me with a bunch of options when it came to sizing. I had always thought I needed knuckle beads to accommodate my 2 size difference between my finger and my knuckle (dang genetics). The associates explained a few other options that might be more comfortable and functional for my ring! I chose to go with the wings, which is a better solution for such a large difference in size. I couldn't be more pleased with the end result! The ring looks more beautiful than ever and fits so comfortably on my finger! I was also impressed with the turnaround time, it was only about 10 days! High praises from this very happy customer! read more

They have been around over 50 years and each sales person is there to help you find the right gift or something for you! Not just SALES but incredible problem solvers. The quality of their jewelry is superior to any jeweler I've gone to! I'll never go anywhere else! read more

Great experience at Schapells! Went in for a ring re-size and repair. Everyone was kind and professional, very thorough in their explanation for their repair recommendations. Both the wedding band and engagement ring look better than new!! I'm thrilled. read more

They took so much time with me! They listened to what my vision was and made it happen. The quality of my new ring is brilliant! Customer service could not have been better! I'll be back! read more

Robert Anthony was so knowledgeable and helpful to my parents when they brought inherited estate jewelry to your shop. The shop came highly recommended by some friends and my parents were not disappointed. read more

If you're looking for beautiful, unique, high quality jewelry this is the spot! The staff, customer service, and product at Schapell is nothing short of excellent. My husband and I purchased our wedding bands here and it was one of the best decisions we made during the planning process. This place is truly a Boulder gem (pun intended) Highly recommend! read more

Schapell Jewelers - Jewelry Near Me - Boulder, Colorado

Fabulous customer service. As many ideas to help me make a choice, as they had pieces to choose from. Preferred for rings and fine jewelry - for the occasions that anchor a relationship. read more

Great deals fantastic service! I got my watches serviced here. Unfortunately, one of them got slightly damaged so they ordered an entirely new one for me. They went above and beyond in their service. read more

New management: On a recent Sat. visit they were rude, completely uninterested in what we had asked for and told us to make an appointment! The store only had 1 couple being waited on and the manager was on the phone. We left and will never return. B. P. read more

Amazing experience! After a not so great experience with another jeweler, we came in three separate times to look at engagement rings. Kali was beyond incredible and very patient. After describing what I was looking for, Kali was able to bring in settings and diamond options, talk us through how each would look, and give us in-depth professional advice on making the absolute perfect ring. To make it even better, Kali was able to help my fiancé surprise me with the ring on my birthday. Finding an engagement ring should be a fun and memorable experience. This certainly was all of the above because of Kali and Schapell's sincere care and industry knowledge. Highly, highly recommend. Plus, they've been in business for over 50 years and it shows. read more

I had an amazing experience with getting a custom ring at Schappells! Kali worked so hard to bring my vision to life. She was incredibly kind and professional, and really cared that I was 100% happy at every step. She encouraged me to take my time. She exchanged countless emails with sketches and design ideas. I can't recommend her, or the rest of Schappells, enough! read more

Customer service and atmosphere are top notch. Robert fixed my earring while I waited. He was so nice and friendly and easy to deal with. I recommend him highly. read more

So happy to have a jeweler I can trust! They have beautiful stuff with a wonderful selection. The staff is knowledgeable and helpful. David helped me find the perfect necklace with matching earrings for my special day. Thanks so much! read more

I have been buying jewelry at Schapell Jewelers for over 50 years and never go elsewhere because I know I can trust them and count on them to create wonderful jewelry for me. Recently I asked Ian (Robert) to design some pieces for me, both of which are pictured here. I had always longed for a yellow diamond but good GIA rated ones are difficult to find. Rob came through for me and designed this gorgeous diamond ring with a GIA rated yellow diamond as the centerstone. Then I asked him to design a pendant for me using a blue zircon stone that I loved, and, once again, he came through with the beautiful pendant you see in the photo. Yes, these items were expensive but well worth the cost as I will treasure them forever. read more

Schapell Jewelers - Jewelry Near Me - Boulder, Colorado

Nice friendly place. I took my nice dress watch there (Tag Heuer) just to get the battery replaced. And they did it in 1 hr for $10. Usually a jeweler wants to send my watch off, have it water tested, and finds a million other things wrong with it to charge me hundreds of dollars. They did note that the stop watch didn't reset to 'zero' exactly and they could have it fixed. But I don't use that feature very much and they said that's fine to just leave it 'as is'. I appreciated there honesty and commitment to great service. read more

Whoever finds Schapell Jewelers is very lucky. They do not advertise; all of their business is word-of-mouth. I heard of them through a neighbor. I had a repair done at Schapell, and am happy to report that it was completed a week earlier than promised and the work was excellent. Further, the price was comparably reasonable--and I did get other estimates, both in the Denver area and in Boulder. So there you have it. 4.5 stars. read more

It's hard to say enough great things about Schapell Jewelers. My boyfriend bought me a beautiful antique ring when he proposed...but it was too big. We read good reviews about Schappell's & took the ring there to get re-sized. Christine was extremely helpful and thoroughly inspected the ring for us before we left. Our diamond was loose and there were several visible cracks in our old ring, all of which she pointed out & visually showed us. I was concerned that my antique shank, which is very thin, was going to break and inquired about whether they would recommend a re-shanking, but they didn't, explaining that our ring material (platinum) is stronger than gold & re-shanking now would be a waste of money. This gave me a lot of confidence that the people at Schapell were not trying to rip us off. The jeweler did a phenomenal job of fixing every problem in just a couple days, and when it turned out that we chose a slightly-too-small size for the re-size, they fixed the problem at no additional cost to us. Schapell Jewelers is very ethical and affordable, they really seem to care and their jeweler is a true professional and an artist. We both highly recommend Schapell! read more

Love this jewelry store!! I have been going here for years, mostly for repairs and jewelry cleaning. My husband and I recently brought my ring in to have it cleaned and it needed a lot of repairs. I was about to lose my diamond!! We worked with Christine and we set my diamond into a beautiful new ring!! It is gorgeous!! They are all so friendly, helpful and welcoming!! Thank you Christine!! read more

Me and my now husband purchased my engagement/wedding band here. The women who helped us was amazing. She sat down with us and went through a great deal of information regarding diamonds and band styles (she probably spent about an hour with us). She was very knowledgable and it really helped with making the decision easier. I am very happy with our purchase. On a separate note, they do a great job with repairs (fast,in-expensive, good customer service, even offered to clean my wedding ring). We have been very happy with our experiences. read more

I cannot recommend Schappell Jewelers enough. We needed a couple wedding bands and wanted to support a local, small business. I have a very uniquely shaped engagement ring and was worried we would not be able to find a wedding band that would accompany it beautifully. However, my expectations were met and then-some. From the very second we stepped in the door, all of the staff was so nice and accommodating. Everyone made us always feel welcome and like family each time we were in. We had the pleasure of working with Elise directly. Elise went above and beyond to help find the perfect wedding bands for each of us. Her talent of an eye for jewelry is nothing short of professional and amazing. She allowed us to try multiple bands, even ordering some that were not in store for us to be able to see in person. I would have never found what we did without her. After finding the perfect bands, she also made sure my engagement ring would be in great shape by the time the wedding occurred. The employee that handled the repairs on my engagement ring as well as soldering my engagement ring and wedding bands did an incredible job. Additionally, Christine worked with us on prices and services. I now have a one of a kind ring and had a one of kind experience at Schappell. I will be returning for any future fine jewelry needs and will recommend to anyone who will hear it! read more

Beautiful selection of jewelry. Staff is professional and friendly. They repaired my ring that another store could not fix. read more

Schapell Jewelers - Jewelry Near Me - Boulder, Colorado

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Such a nice and helpful staff. I brought my necklace in to be fixed and they saw that it was a quick repair and fixed it within minutes free of charge. Great customer service read more

I was treated like a queen at Schapell Jewelers; their associates are so attentive and professional! Their selection of rings, pendants, earrings, and bracelets take my breath away. Additionally, I was really impressed by their wide range of gemstones, which are super high-quality. So glad we discovered this local jeweler. :) read more

For the last 6 years I have taken all of my broken jewelry to be repaired at Schappell's and they are truly the best jewelers in Boulder. Outstanding customer service- the owners make you feel like family. Most recently my two broken necklaces were repaired in TWO days. Super reasonable prices for high quality work! I recommend them to everyone. read more

One of the best businesses I've ever worked with. Every step of the way they have been respectful, courteous, and willing to work within a budget. They also have been extremely flexible: when the titanium wedding band I purchased ended up being a size too large for my taste, they were more than happy to replace it for no charge whatsoever. Would highly recommend to anyone who values good service. read more

I am impressed. Staff were not only friendly, but knowledgeable about my beloved, automatic Fortis. They made a simple repair on the spot for $3. This is a reason to give one's business to local, small business. read more

What an incredible, family owned business. I went in for a watch battery change and to have them adjust links and Melissa could not have been sweeter. Above and beyond in customer service. I will definitely be back! read more

Schapell Jewelers is the best in Boulder! I brought them my broken engagement ring from the 1930's. They fixed multiple problems with it and made it sparkle and shine. I've been to Schapells several times and each visit, I was met with incredible and kind customer service. They go above and beyond and get your piece ready in record time. I highly recommend, especially with your most prized pieces!! read more

I went looking for a birthday present for my daughter and owners daughter was creative enough to find something special In my price range. I thought the store had a good collection of the typical but a bit of the unique. I actually found a ring that was different and I bought it for myself. read more

I've had contact with Frank and the Schapell Jewelers team since 2006. Frank was a savior of sorts in my darkest hour. My ex-fiancée and I decided to split in 2006 and I was able to get the ring back, but the Shane Co where I had purchased the original engagement ring, has a strict no buy back policy, even at a discount from what was paid. Frank agreed to take the ring off my hands at a fair price and I told him that if I ever found the right girl in the future, he'd be the guy I would come and see. Fast forward to 2009, I found the right girl and I head back to see Frank. With his help and Christine (one of the great employees at Schapell), we picked out a ring for my wife and Frank provided incredible quality along with a great deal. I then bought my wedding band there later in the year before we got married in 2010. I had a small diamond from my grandfather's 50 year Mason ring mounted to the wedding band and it looked and looks phenomenal. We were incredibly happy with the service in 2009 and 2010 and have been back to get our rings cleaned too (which they make look like new). Then, just this last week, I went to Schapell because my wife had handed over her ring for a "cleaning" and I worked with Christine and Frank to upgrade my wife's diamond and take the diamond she had in her wedding ring and place in a pendant for a necklace. Again, all done with the highest standards of quality and care in mind. And, again, Frank was incredibly generous in his final price when it came to the labor involved for the jeweler, the new appraisal, and the new jewelry for my wife. I told him then as I am telling you know, as long as I am in Colorado, Schapell Jewelers is the only place I will patronize. I recommend them to friends all the time and now I want to take the time to recommend to the Yelp Readership. If you want to go into a store where they don't just look at you as an opportunity and a dollar sign, Schapell Jewelers is the place you should seek out. They will be fair in their prices and their work is top notch. Frank and the Schapell Team have been in business for quite some time and I know why: they aren't just in it to turn and burn a customer. They are good people that want to do right by you so that you become a customer for life. They have one in me. Thank you! read more

Still the best jewelry shop in Boulder. I wouldn't go anywhere else. Very fair prices on purchases and repairs. And the service is excellent! read more

My husband got me a beautiful amethyst ring (thank you Husband) for my B-day and I couldn't wait to wear it, but it needed to be sized down to fit my bitty finger. So we went to Shane Co. where they told me they wouldn't size it because the stone is too fragile and it would be a liability... I've never heard of that! So, I decided to give Schapell's a shot. Not only are they going to size in 2 days, but the service was steller! The owner's daughter was so nice and even took the time to talk to me about the micro-pave diamonds in my ring and how sizing it down to a 5 might loosen the setting. While I waited, she steam cleaned my wedding ring and BAM! It is AMAZINGLY SHINY! I'm so glad I came here and I would definitely recommend it! read more

Terribly unprofessional manager. Unaware of quality jewelry. Would never recommend to anyone