Watch Galaxy is my go-to store for any and all things concerning my collection. I even purchased a couple of nice Seiko pieces recently (Pepsi in silver and Samurai in red) for GREAT prices. They have also worked on my Tudor and Breitling watches and reconditioned a Seiko SQ 4004 that I inherited from my grandpa a few years ago. Great personnel, wonderful prices, and fast work. Highly recommended!! read more

See all

Went in for a simple quartz battery replacement, left with no battery and a messed up dial on my oil filled CAPSOIL. Battery compartment is clearly labeled similar to any other quartz watch and instead they opened the dial, filling it with way too much air and handed it back broken. not to mention, scuffing up the side in the process. Was then told the battery could not be replaced. Horrendous. read more

Amazing service! I definitely be back. I would highly recommend this place. I noticed they had a great watch selection as well.

Another great experience with Watch Galaxy this week. Brought two watches in for battery replacement. Easy fix and took 5 mins. Also, I brought my favorite dive watch - an obscure brand - but one I love. The watch had stopped working and when I contacted the manufacturer they said it was out of warranty, would need to be sent in and review would be $100 minimum plus whatever repairs were needed. Sounded like it might be more than I paid for the watch originally. I brought it into Watch Galaxy for them to assess. They called me about two hours later with an assessment and fix for $40. Picked it up today and have my favorite watch back on my wrist! Working great! Thanks Watch Galaxy! My favorite watch store anywhere! ! read more

I recently visited and Genevieve replaced my Diesel Mr. Daddy watch strap in record-breaking time! Someone please get her a Rubik's cube. read more

Watch Galaxy - Diesel Mr. Daddy watch strap - Watches Near Me - Boulder, Colorado

Same story as several other folks on here. Took my Seiko Kinetic ($160, new) in for repair. It has a clear back and you could see a spring had popped of the balance so it was not automatically winding the watch with wrist movement anymore. They held it for 2 days and quoted me $145 for the repair. It was almost the same cost as a new one, so opted to just pick it up. I recalled there was a watch and clock shop near the DMV so I took it there to Rocky Mountain Time Zone. The man working there opened my watch on the spot and reconnected the spring, all in about 60 seconds. He charged me 20 bucks, that I was more than happy to give. Avoid Watch Galaxy at all costs for repairs, unless you want to seriously overpay. They are a rip-off. read more

Watch Galaxy - Watches Near Me - Boulder, Colorado

I inherited a watch from my grandfather that didn't run - I thought it just needed a new battery, so I took it to Watch Galaxy to ask. To my surprise, not only did they confirm that it needed a new battery, but they replaced the battery and a missing screw within five minutes for a very reasonable price. My watch now runs wonderfully! read more

Had to change watch repair person after 40 years due to their passing. Was referred to WG by a trusted custom jeweler I buy from. Took a chance and boy am I disappointed. Within 24 hours of pickup (and yes I paid a good sum for the work) one of the repair items failed and then the back case cover fell off on it own accord. I will now have to spend the limited time I have, to return to the store as soon as they open next (in a few days) to get these items corrected. Obviously not a wise choice on my part. Once again I am now looking for the next watch repair shop I can trust to do good work at a fair price read more

I just left the watch gallery! During these days of non-personal big company jewelry stores I found a rare treasure in this quality shop. They replaced my watch battery within five minutes +wonderful service with a smile! So pleased with my visit! Even though I live an hour out of town, I'll be back! read more

I had my mechanical Seiko serviced and they did the service wrong twice. The first time when I got it back it would not wind automatically. I brought it back and they said the automatic winding mechanism had not been reattached correctly. I then had to bring it back again because the internal compass bezel was reinstalled out of alignment and wouldn't turn. It took a month to get the service done correctly and three trips back and forth. Initially they did not take responsibility and blamed the watch even though both issues were parts being put back incorrectly and could have been easily spotted if they had tested all functions of the watch before giving it back to me. Overall, very poor quality control. This was a standard Seiko movement (6R15) and does not have any significant complications. They initially said they would provide a partial refund but then backed out, saying they had completed the service and my expectations were too high. Based on this experience I can't recommend them even for simple mechanical watch services. read more

Called them in December for an estimate to service my GF clock. Said they would call back after Jan. 1. Still waiting in late Feb...

This is a small little shop in a convenient location. I have only used it for battery changes on several watches over the years but the service has always been friendly and prompt. Mostly, the owner works alone, so occasionally a customer must wait their turn, but I have never encountered any lengthy issues. The store has a lot of high end merchandise and some specialty watches, like a "talking" watch for the visually impaired. They also have some less expensive trendy styles. read more

My grandmother's silver bracelet is something I have cherished and had never taken off for years. Last night a the clasp broke off. I walked into Galaxy today and within 10 minutes I had the fixed jewelry back on my wrist where it belongs. The fix was ridiculously simple so I was not charged for the repair. The value of the fix is not why I write a 5 star review (most anyone with needle mist pliers could have got it done). It was the care and hospitality that earned a stellar rating. I work as a bartender and sommelier and every day I try my hardest to make people feel welcome and cared for, however subtly. Galaxy is a class act. Bring your business to them. read more

I went to get links taken out of a watch I received as a gift. I've been here a few times before and although he's expensive it's convenient so I go. The owner was in the back when I walked in. When he came out I was unwrapping a tag from around the band. He asked me to put the watch on. I continued to unwrap the tag and he immediately raised his voice at me demanding I put the watch on and that he would remove the tag. Startled, I looked up at him and said, "It's my watch. Can't I remove the tag?" and he told me to "Come back the next day." Now with the tag removed from the watch, I looked at him and said "You really won't take the links out?" and he said "No. Come back tomorrow." I told him I'd take my business elsewhere and walked out. He was so rude. I've never been treated like that or denied service. The situation put me in a bad mood for the better part of my day. I won't be back. read more

I previously reviewed this place as extremely good as they offered exceptional customer service and advice. This review is no different as they found an amazing silicon watch strap that fitted exactly what I was looking for and even retrofitted the band to fit my watch. I cannot recommend this place highly enough. read more

The owner of Galaxy is charging 5x's more than any other shop for a battery. The owner ,who works alone, tried to say my watch was a more expensive battery and I needed to leave it. The "Burberry" watch is a mid $300 watch. He said it was low quality and asked me where I bought it?, Costco I said...well he didn't like the fact I purchased the watch somewhere else. He wanted $45 dollars and a return trip because he said it was more difficult to open........Well I went to another stor on Iris in the Motor Vehicle mall...."ROCKY MOUNTAIN TIME ZONE" This gentleman has a small shop with little overhead,20yrs in business and in 5 minutes replaced with a new battery for $10 and gave me a receipt and never said anything about the brand, complications to open or close...5 MINUTES and $10.00....WOW! Awesome job. Never trust the Indian owner in the GALAXY...Scammer over priced read more

I have used Watch Galaxy since they were at the old Crossroads Mall. They have always been wonderful to work with. IN the past two years they have replaced a face on one watch, a battery on another, and then band on a third watch. Each time, no pun intended, it was done while I waited at reasonable price. I have to add when I brought in the watch for the band replacement, the person did it at no charge because I'm a "regular". In reality, he did because he is just a nice person. Overall, if you have a watch that needs a repair it doesn't get any better than this. read more

Went in to get a watch battery changed- the woman was quick to help and extremely friendly. The price was good and I was in and out of there in less than ten minutes. read more

Took a watch to WG to have serviced (band issues) and received extremely friendly and helpful attention. The folks there did a great job in fixing my watch at a fair price. I will use them again in the future. read more

Great selection, Great people, Great prices, Great service! Outstanding all the way around. I will always go back here and heartily recommend it to anyone who needs this type of service. read more

After storming out of a competing Boulder watch store, I went in to see these guys at Watch Galaxy - they replaced the crown on my Tag Heuer WHILE I WAITED and for way less than the first shop was going to charge me. This guy is GOOD. Affordable, professional, and certainly fast. Give them a shot - it's the best watch shop I've found in Boulder! read more

Precision, professional service from a guy that knows his stuff. Replaced the crystal on my 1942 Hamilton manual wind watch. It took him a week to source the best crystal but it fits WAY better than the last one. I'll definitely be taking it back when it needs cleaned and oiled. Great service! read more

Quick service, replaced battery cheaply....

Had a battery replaced in one watch and a minor repair in another while I waited. Only $11. As other reviewers mention, this is a single man shop so I did have to wait a couple minutes for him to finish up with another customer; but hey, the customer service was pleasant, both watches were fixed and it's nice to support a local shop. read more

Went in for a battery replacement. Was quick and easy and came with a warranty. Highly recommend

Not recommended, I overpaid $16 for a battery replacement that took less than 4 minutes, but the owner gave me a hard time because I wanted to pay with a credit card. He asked if I would walk out to my car and get cash instead, and was disappointed when I wouldn't... read more

I took my swiss army watch in for a new battery, which was replaced without problem. I immediately developed condensate in the watch, which I had never experienced before. Upon returning the watch I was told the gasket needed replacing, which I asked them to do ($10). (Not sure why they hadn't suggested it the first time round.) Still, condensate develops in the watch with minimal exposure to water (washing hands). Returned the watch again. This time I was told it was the crown, and that the part would need to be ordered (price unknown). I frankly lost confidence in this store and won't be returning. The person who does the work is behind a glass wall and is unapproachable. His comments are conveyed via the polite women at the front. There is a complete disconnect between him and the customer. While I appreciate that he has to focus on his technical work, when a repeat return occurs it would be nice to have a few minutes of his time to gain trust. read more

This place try to scam me out of $75 by claiming my citizen watch needed a special battery. After doing some research I found that it didn't even use a battery but just required a sunlight charge which is why they told me I needed to leave it for a day. Come on guys, if you can't be honest, then you don't deserve to be on business. read more

Came in for a basic watch repair and the service was quick and professional. I forget her name but the woman at the front desk was a pleasure. Recommended! read more

I had a great experience today. It was my first time in and I needed to have a battery replaced and a second watch resized. We were greeted and the repairs were done in about five minutes. It cost $21 for both, an amount that seems fair to me. I called a store in Cherry Creek and they quoted $50 to just resize the one watch!! I was very happy with the experience and customer service and would return for watch needs. read more

I received an Oris Day Date diving watch ($1000-1300) for Christmas and it came in about a link big. I started with what I thought would be the easier and quicker route of getting it removed and took it across the street to the mall (Flatirons), in hopes of a quick modification. After three unsuccessful tries at three mall watch/ jewelry repair shops, I decided to take it to Watch Galaxy (I was referred to go there by one of the mall locations). I walked in, showed it to Paul and he politely and quickly gave it to their watch guy. He was done in five minutes and it only set me back fifteen dollars. Very knowledgeable and professionally staff. I would highly recommend doing your watch repairs with professionals here. 5 stars only because I can't give six. read more

I made it in just before closing and they were able to replace a screw lost by a different business. They replaced the screw and set the time and date for me in less than 5 minutes, I was very happy. They were very friendly and the price was more than reasonable. Watch Galaxy is a great mom and pop business! read more

$5 for a pin. Seemed a little steep. Every other shop I have been to gave it to me for free.

New owners took over recently, and dont seem to stand behind their work. I took a watch in to have a band pin replaced. When I got it back the watch didnt work! Coincidentally the battery died the day they had it? Then the pin they put in the band popped out the following day, and they would not stand behind their work. I used to like the former owner and had him work on my watches. I would not recommend the new owners. read more

Fantastic friendly service. They do a great deal of work on a walk-in basis. The one watch I had to leave was given a two week turnaround, and it was done in 3 days. And that was an old cold war soviet piece they don't make parts for anymore. Battery prices are only a couple of dollars higher than some other shops, but they use top quality batteries and given the service, I will continue to do all my watch business here. read more

My watch needed a new battery so I decided to drop by to let them deal with it. I didn't have to wait at all and both employees were very quick. Less then 10 mins later I was out the door with my watch functioning properly again. Cheaper then anywhere I'd been in the past for anything to do with my watch. I'll definitely use them again if I have any problems. ........ Had to go in the next day for a separate problem with the timer on my watch. They fixed it free of charge! read more

This place is the best!! They replaced a battery in an old Nixon watch of mine for just $10. Then I went in today because the silicone band strap on another one of my surf watches broke. They replaced it for free. The least I can do is write them a wonderful review. Such nice people, great atmosphere, and amazing service. Thanks again Watch Galaxy! read more

Pretty thrown off by this store and handling the situation described below. I called them a few weeks ago asking if they can look at an accessory(that is not a watch) for a repair. The lady kindly told me they would be happy to look at it and to bring it by whenever I had time. I went by the store yesterday 5/22 and spoke to a man at the counter. I began to explain the situation and he jumped to the conclusion that they only do watches and wouldn't be able to assist. I would accept this response normally, but the fact that the guy not only didn't look at it, he didn't even take it out of my hand to make an assessment of the item. Again, this would be fine, but I made it a point to call ahead to see if they could at least look at it which they did not. Please do not waste customers time in the future, especially when in this case when I did my due diligence by calling ahead and then making the trip to the store. This experience did not sit well with me. And i would never recommend anyone to go here. Either the store is has an issue with understanding what customer service is or this man in particular should not be in customer service himself. Step your game up! read more

Watch Galaxy is the best, and what a steal for the quality of work they provide. I took my watch in to have links removed and a battery installed. They were able to fit, start, and set the watch within fifteen minutes - which didn't even cost me a total of $25. Classy environment, beautiful watches, quality work, and great prices. Overall, an awesome experience. Thank you Watch Galaxy! read more

I have overall been happy with the work that they have done on my mechanical watches. I have found that if there is an issue with a watch that they have worked on, it will be made right for no charge, even after it seems that more than a year has passed. They are also able to replace quartz movements on that favorite watch you might have. There is no perfect watchmaker, but they are #1 on my list for my collection. read more