Their customer service is fantastic and the people are so nice. Their jewelry and designs are beautiful.

This review is based on the customer service that I have received on the ring that my fiancé purchased for me. Firstly, I just want to thank the entire team at Mark's Diamonds for the quality of customer service that they have provided to me and my fiancé. My fiancé customized my ring at Mark's Diamonds and it's so perfect. Secondly, I had to get my new ring resized and they did it in no time. Because they have a jeweler onsite this makes it easier for them to make repairs a lot quicker. I also had to have a quick repair done on the prong and they were able to do this with a quick turnaround also. Thirdly, I want to also shout-out their jeweler- I'm so happy with the custom ring that my fiancé made for me and the craftsmanship and quality of my ring is unmatched. And lastly, every person that I've worked with at Mark's Diamonds has been super nice and welcoming. I want to thank you all for that because I've definitely been in jewelry shops where that wasn't the case. Again, the level of customer service that I received here is unlike any other and makes me happy that my fiancé chose to go with you all for my ring. Thanks again, Marks Diamonds. I cannot wait to come back to pick out our wedding bands soon! read more

Mark's Diamonds - Engagement ring from Mark's Diamonds - Jewelry Near Me - Denver, Colorado

Beautiful selection . Autumn is exceptional as a design creator. I love the suggestions she made in considering design details . Safe environment on the 5th floor! I did my rest at many stores before I came here. Mark is great too and very gracious. read more

My husband got my engagement ring and wedding band from Mark back in 2012. I love them both but haven't been back since. I recently had a vintage ring that needed its prongs re-tipped and had a replacement diamond in the setting that didn't look quite right to me (replaced by another jeweler). Mark's Diamonds was able to find me a new diamond to match the set and re-tipped my prongs. The ring looks perfect now. I had taken this ring to two previous local jewelers who couldn't get it right, but Mark's Diamonds did! So glad I went back. read more

Mark's Diamonds - Jewelry Near Me - Denver, Colorado

I could not recommend Mark's Diamonds more! My fiancé and I worked with Bobby to design my dream engagement ring. Bobby was incredibly knowledgeable, kind, and patient with us. Trust me - I was a real pain in the butt, so I am very grateful that they put up with us. Bobby helped translate our ideas into an absolutely stunning ring. I have received dozens of compliments already! Thank you so much to the Mark's Diamonds family! I cannot wait to continue working with them for jewelry in the future. read more

Mark's Diamonds - Elongated cushion (1.2 ratio) solitaire with a hidden halo/under halo - Jewelry Near Me - Denver, Colorado

From top to bottom we had an amazing experience with Marks Diamonds. Bobby met with us and went over the process. We went through their diamond inventory in the office as well as a few he had shipped in. He found us the perfect diamond, answered any and all questions, and was clear with communication every step of the way. Bobby was really enjoyable to work with! We will be getting our bands from Marks as well, since you can't beat the service and quality! I was referred to Marks through a friend and have 2 friends who have gotten their rings from them as well! We've been engaged for a few months and I get stopped almost daily with people complimenting my ring! Highly highly highly recommend :) read more

Mark's Diamonds - Jewelry Near Me - Denver, Colorado

Mark came recommended to me through a co-worker. In looking at the reviews, I felt like it was worth checking him out. I did do my due-diligence and went to a few other jewelers but I got a good vibe from him, not to mention the others couldn't touch his prices. There are a few things I really liked about Mark. I felt he was super accommodating. We all have busy schedules and he was willing to work with mine when needed. He was very straightforward with no BS. I gave him my concept which put me out of my own price range for an engagement ring. He has a great vision and so he came up with something super similar but his vision also put me within my price range. He isn't just a jeweler you find on the street. You actually need to seek him out. With the minimal overhead, it allows him to be more competitive than some others in the areas. A jeweler isn't someone I come to trust very quickly. In reading these reviews, it really helps ease that fear. In meeting him, it further relaxes that idea and that's when you get the work together to create something beautiful, special and (most importantly) unique. I look through these reviews - even now - and agree with most of them. His expertise with his customer service is a super combination for a wonderful experience in shopping for engagement rings. read more

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Being new to Denver, I needed recommendations of jewelry stores that would be best to shop for a diamond engagement ring. I decided to start with Yelp. Because an engagement ring is such a big purchase, I decided in addition to Yelp reviews, I would put a posting on Nextdoor to see where locals recommend as the best jewelry shop. I was reassured that Mark's Diamonds was definitely on my list of jewelers when more people responded "Mark's Diamonds" than anywhere else. Mark's Diamonds is a family business and you get attention you expect from a family business the minute you walk in his showroom From the first day I worked with Mark, I liked him. He isn't your typical sales guy, he is honest and truly wants you to be happy with your ring. He listened to what I wanted & was patient with the design. I couldn't have asked for a better experience. Mark is now not only my Jeweler, he's my friend. I will send all my friends & family to Mark's Diamonds. Earlier this week when I heard my brother was thinking of diamond studs for his girlfriend, I stopped him mid-sentence & said, "you have to let me talk to my guy, Mark". Even though my brother's budget for earrings was far less than my ring, Mark gave me the same attention as he did for my engagement ring. The engagement ring Mark made for me is stunning! read more

I brought in my wedding band to be resized and they were able to resize it while I was in the shop. Everyone was super kind, helpful, and friendly! They even offered to clean my engagement ring which was great! read more

Ashley at Mark's Diamonds is truly amazing. The experience my fiancé had was top notch and I think it goes a long way when someone isn't pushy, they make you feel like family and have your best interest at heart. My ring is better than I dreamed! We went in a few days after our engagement and looked at wedding rings and a wedding band. Safe to say we have found our jewelry shop for life! read more

Mark's Diamonds - Engagement ring - Jewelry Near Me - Denver, Colorado

My fiancé and I met with Mark a couple months ago because he was the only one in Denver that carried the Mars brand I was looking for. Mark made us feel comfortable from start to finish and really educated us on the process of buying a ring. It was honestly way more fun than we were expecting and we ended up leaving putting a deposit down (not a part of the plan)! My fiancé proposed about a month ago and the ring is the most beautiful thing I've ever seen, I love it! I would recommend Marks Diamonds to any couple that wants to look at rings. The experience felt like he really wanted to make sure we made the right decision rather than a sales type environment that you might get going into a corporate jewelry store. We'll be going back here for my wedding band, that's for sure! read more

Mark's Diamonds - Jewelry Near Me - Denver, Colorado

My now wife and I were in Denver and were recommended Marks Diamonds so we went to go see wedding bands. This was a Saturday morning and we did not have an appointment. They let us us, gave us refreshments and let us browse for 10mins until they sat us down in front of a sales associate. We were lucky enough to work with Bobby Hoffman. He walked us through all of their options according to my wife's desires and we were both incredibly happy with the selections. Additionally, Bobby gave us a fair price and we felt really good about the investment. When the rings came, my (mens) wedding band was too big. I started to freak out a little bit bc it was the week before my wedding but I called up Bobby at 4:30 on a Friday afternoon and he completely turned the situation around. He emailed me an overnight FedEx label to ship my ring back and he had a brand new ring made and shipped to me within 3 working days. After a couple months of wearing the ring, I realized I had sized it too big. I asked about my options and again Bobby just emailed me a FedEx label and had the ring resized and polished back to me in 2 business days (free of charge). Incredible customer service and great value. I will recommend everyone to Marks Diamonds. Thank you Bobby! read more

Mark's Diamonds is the absolute best! My fiancé met with Bobby to design my engagement ring and he made it such a fun and stress free process for him! I wanted to use my grandmas diamond and together they created the PERFECT engagement ring for me. We also purchased our wedding bands here and they turned out better than we ever could have imagined as well. Could not have asked for a better experience. Thank you Mark and team!!! read more

I absolutely love my ring!!!! It is so gorgeous & perfect. Our experience shopping here was incredible! Mark made the entire process very easy for us and it was fun! It was so exciting seeing all the diamonds in person and trying on different styles of rings! I highly recommend this Jeweler!!! 10/10!! Your future wife will thank you! read more

Mark's Diamonds - Jewelry Near Me - Denver, Colorado

I'll never forget my experience with Mark. We went to pick up my wedding band and he said "I hope you don't mind, I found bigger diamonds for the band". No sir, I certainly didn't mind! He didn't charge my husband extra...He simply thought it would look better. His generosity was so kind. I wear my rings proudly and love that there was such compassion put into something SO special! read more

Can't thank Bobby and their team enough -- very friendly, well priced, and took time with me to ensure the diamond earrings were perfect. Will be back next time! read more

I worked with Bobby Hoffman to find an engagement ring. He was super helpful and accommodating, showing various diamond and band options before we decided on the right one. Top notch experience and very happy I chose to go to Mark's for our engagement ring. read more

Marks Diamonds is an amazing establishment to purchase engagement rings, or any special occasions that is in need of a special piece of jewelry. If they don't have exactly what you're looking for they can most likely customize it for you!! Not only is Mark's Diamonds a family owned and family run business they make you feel like your part of the family as well!! Welcomed with a warm smile, maybe a cup of coffee or something a little stronger - you'll feel at home! Prices are generally less or very competitive to the market, you won't go wrong! Looking for a beautiful gem... don't hesitate - go to Mark's Diamonds! My new diamond rings are being made as I write, very excited!! Cheers! read more

To any young couples reading this.. GO SEE MARK! Diamond shopping doesn't have to be scary or overwhelming. He's got your back. I cannot say enough about my experience at Mark's Diamonds. I brought my engagement ring in that I had purchased at another jeweler for repair. He met with me personally and really took the time to educate me and get to know me. I will absolutely be coming here for mine and my fiancé's wedding bands. read more

Mark's Diamonds - Excellent repair--better than ever! - Jewelry Near Me - Denver, Colorado

When I first walked into Mark's I immediately could tell these were very sincere jewelers. I was in the process of finding an engagement ring for my soon-to-be fiancé... I had the pleasure of working with Bobby. He coached me through the process of selecting the diamonds I wanted and the different settings. The amazing thing about Mark's is they are endless in their creativity and ability to create EXACTLY what you are dreaming of. The best part was the PRICE! They offer an incredible collection at amazing pricing. Needless to say, the ring turned out beautiful and my fiancé was able to design her wedding band exactly the way she wanted. Overall the experience with Bobby and the rest of the team is truly what makes me never want to shop anywhere else. read more

Our experience with Mark's Diamonds was/is PERFECT. I'm so glad I decided to venture to the fifth floor to see what the family-owned diamond business had to offer. From the (time critical) engagement ring to the wedding bands I could not have asked for a more genuine experience. Furthermore, My wife and I had multiple size adjustments, design changes and custom requests and not once did Ashley make us feel like we were asking too much. In fact she made us feel like we were the most important customers and didn't hesitate to make our perfect wedding set a reality. Will definitely recommend...Sincere thanks to the Mark's Diamonds team! read more

Mark's Diamonds is the absolute best! My fiancé met with Bobby to design my engagement ring and he made it such a fun and stress free process for him! I wanted to use my grandmas diamond and together they created the PERFECT engagement ring for me. We also purchased our wedding bands here and they turned out better than we ever could have imagined as well. Could not have asked for a better experience. Thank you Mark and team!!! read more

I would recommend this jeweler to anyone and everyone. My fiancé and I have worked with Bobby and he is very easy to talk with and doesn't stop until we get the exact ring that we want. Everyone at Marks Diamonds is quick to respond via email, text or even the online chat. They treat their customers as if they are family. read more

Admittedly, things got off to a rough start. But when all was said and done, Bobby and Mark made sure my fiancee and I were both happy with our rings and bands and that we would repeat clients. The first go-around, our engagement ring was made incorrectly. Then, the re-order was delayed in transit. Fast forward 8 months and we're looking at bands. Bobby remembered the first mis-steps and went out of his way to make things right and ensure we'd return for our bands. Our bands and ring are beautiful and my fiancee gets countless compliments on them. Excellent customer service, friendly staff, and reasonable prices make Mark's a 5 star joint. read more

Marks Diamonds is the best! I cannot say enough great things about this place. To date, I've had earrings made, bought two necklaces, my sister got her engagement ring here, and I had an old ring repaired. Bobby and Autumn are great to work with and the owner is always a delight! Great diamonds for a very reasonable price and the only place I trust to work on my heirloom rings. Love love love!!! read more

Amazing Rolex service but more importantly, amazing customer service. Terry and company really did a nice repair job on my wife's vintage Rolex. Will definitely use them again in the future. read more

Mark's Diamonds - Good as new. Terry and company do an amazing job with Rolex service and customer service. - Jewelry Near Me - Denver, Colorado

Deciding to get our engagement ring here was one the best decisions that we've made as a couple. The staff here were incredible. Mark was wonderful and he treated us as if we were long time friends. I will definitely return to get our wedding bands here. read more

Terry did such a wonderful job restoring my Cartier watch, I thought it was a lost cause of removing the scratches because its an old watch, however still runs great and is beautiful. Terry is so kind and reassured me that it would turn out beautiful and that is exactly what he did, refinished and renewed my old Cartier watch. Thank you, thank you Terry, and what a pleasure it was to meet you. You have a beautiful spirit. I will definitely come back for all my jewelry repairs and I will definitely recommend Marks Watches. Victoria P. read more

The staff was super helpful. They were able to resize my ring same day at an extremely affordable price. Would definitely recommend.

I've been meaning to write Mark a glowing review for a while, so here goes. I found Mark's Diamonds on Yelp a few months ago after I decided to propose to my girlfriend, and read all the great things other folks had to say about Mark's customer service, professionalism, and quality/price ratio. It's all true. Mark's a true professional, and spent lots of one on one time with me helping me pick out the perfect stone and design a ring that would blow her away. He patiently explained everything about the diamonds we looked at and gave me lots of good advice. Once we got everything picked out, my ring was done faster than promised. No games or funny business. Best of all, she said yes! We couldn't be happier. I'll definitely be back. read more

I brought some gold in to sell and to inquire about taking diamonds from one ring and putting into another. We struck a deal where they would withhold $400 from the gold I was selling to do the switch. I dropped off in January. In April, I called as I hadn't heard back. I was told that they were unable to do the switch, which I was told was a possibility so I was ok with that. I go back to pick up the pieces and Mark told me he was gonna send out again because he was confident it could be done. In July, no one had contacted me again. So I called and didn't get a call back. So I stopped in one day. It was clear they didn't know where my pieces were. I left empty handed again. They called me a week later to tell me it couldn't be done but they had the pieces. I went to pick up and collect the $400 and guess what? Wasn't given the money, was told they would mail it to me. It's August now and I am certain I'm not getting the money. They don't follow up, make promises they can't keep and don't refund your money. Go elsewhere. read more

Mark is hands down the best jeweler in Denver. I am so glad we were referred to him by long time family friends. The quality of his diamonds and work, plus the speedy turn around can't be beat. We trust mark with all our jewelry needs. Now if only I could find a reason to buy more diamonds.... read more

Mark's Diamonds - perfection. - Jewelry Near Me - Denver, Colorado

This is my report on Watch Group Corp. It was an average transaction. I called them over the phone. I paid by wire transfer. The 5513 Submariner was received the next day via FedEx. The price was nothing special. It wasn't a great deal. Only average. The watch was very well packaged, but other than that, nothing out of the ordinary to report. I had the watch checked and it was all authentic. No problems, but nothing super special. I give them 5 stars because there were no problems with the transaction and it was satisfactory. I don't think somebody deserves less than 5 stars if everything was satisfactory and went fine. read more

Amazing experience. Picked up an absolutely one of a kind engagement ring here with a diamond that should've been out of my price range. Mark makes his own jewelry and even travels around the world finding diamonds with his own hands and eyes, so he guarantees the quality. My fiancee loves her ring and is constantly getting compliments from friends and strangers - best of all: it's the only one like it in the world. I highly recommend giving Mark a shot whether you want to design your own jewelry or pick from his inventory of things he has already made - this guy is special. Oh and bonus, he can work in and around any budget and get you something better than you'd get anywhere else in Denver. read more

True professional jeweler. Knows his business and sells comparable diamonds and other gemstones at a fraction of the cost that large retailers do. He does not have the overhead of large stores as this business is run out of an office building in Cherry Creek. Reminds me of the jeweler a in Downtown Chicago. Visit this Mark and his wife Natalia if you want to pay for quality instead of marketing. read more

This place was great and Mark was very helpful. My wife loved the one of a kind ring that they custom made for her. Spent a little more than I wanted to, but that was my own fault. He asked my budget and I told him. Little did I know, he would get righttttt under it. read more

Im finally writing this after a few months. My husband purchased my engagement ring from Mark 14 years ago. This review isnt based on the experience of that, but rather the lack of professionalism and repair quality we received when I brought my ring in to be "re-coated". When I brought the ring in, Bobby noticed that the frame of the ring was bent and their repair person would fix that. I left it for them to fix and picked up at the end of the week. Within 24 hours of the repair half of my setting was missing. I called Mark to let him know and he told me to bring it back in. After reviewing my ring, he said that I must have hit it hard on something for the ring to be damaged like this. I explained that within 24hours of me picking the ring up this happened and the repair person must not have repaired it properly. He said it was my fault and the best he could do is repair it at cost to him-which was $1000-$1200. I said my husband and I would discuss, and get back to him. We decided we didnt want to do business with him anymore at this point so my husband went to pick up the setting. The repair person was there when he went in and said that it was my fault that the ring was damaged and said I was a liar for saying it was his fault. I have sent my family and friends to Mark's Diamonds for years and I will never recommend him to anyone again. read more

I had impeccable service with Mark. Their family dynamic and amazing customer service shows through in their business. After being in the jewelry business, I was hesitant when my fiance went with a company I was not familiar with. But my ring is STUNNING, and I was soon to find out that they made my wedding band just as good. I told my fiance I was looking for something classy yet unique to me. They went above and beyond in knowing what to do and made the most beautiful ring. The turn around time was awesome and the quality was better than I would have ever expected. Highly recommend Mark and his family/team to anyone looking for beautiful jewelry with unique and custom design. read more

Mark made me feel comfortable from start to finish -- and I ended up with the perfect engagement ring! My fiance gave me a loose diamond, so that he could maintain the element of surprise for a proposal and I would end up with the exact setting I wanted - genius! After meeting with ~6 jeweler's in the Denver area (all highly rated on Yelp), I was frustrated and ready to throw in the towel... Either sub-par customer service or pricing that more than 2x everyone else. Mark delivered a perfect, custom ring that met every expectation and I couldn't be happier! I encourage everyone to work with him to get exactly what you want! read more

I met Mark many years ago when they first opened in Cherry Creek I do business with others from time to time Mark picked up where Denvers old time jewelers retired from like Elwood Rogers in Brooks Towers the Lande family from Wedgles Joe Fiorella Jewelers in the Empire building downtown before they retired they did business the old school way they always underpromise and over deliver I have referred a few friends to Mark and they were thrilled with the deal and the quality of the merchandise old school reliability you can trust . read more