Extremely gifted and remarkable jeweler. The owner is well experienced and cares about his…read moreclientele. Once you go you will always return because his skills are multifaceted. Go!

After reading several reviews, I chose Musselman Jewelers to get my antique engagement ring checked…read moreout and appraised - and I quickly found out the 5 star reviews were spot on! Ray did some minor work to secure the diamond but let me know we'd need to get it reinforced before adding a wedding band because the ring had been well-loved before making its way to me. I brought it back and Ray worked with me to ensure that the ring was secure and that I'd loved the modifications. The whole group at Musselmans is great and you can really tell the difference between the way they run their business vs others. Their pricing is more than fair and they are committed to building relationships. They're the only shop that I would trust to do work on vintage rings and they're the only place we'll go to moving forward for jewelry purchases!

I am a new customer to Bulow Jewelers. I left a jeweler I had for so many years who retired and…read moresold his business. Did not receive the same quality and I felt like I was getting ripped off. I researched and found Bulow Jewelers. Not only was Stephanie so welcoming and accommodating, but I received excellent service and very fair and reasonable prices for my engagement ring prongs reinforced and two ring appraisals. I am so grateful for having found a new jeweler that I feel I can trust! I am so grateful for the other positive reviews that convinced me to give Bulow jewelers a try. I can highly recommend Bulow Jewelers.

My engagement ring experience at Bulow was nothing short of incredible! Avi was so professional and…read moredid such an amazing job of helping my fiancé and me design her engagement ring. The ring was exactly how she wanted it and we have been getting so many compliments of how beautiful it is. Throughout the whole process, Avi made everything so easy and stress-free. On top of this, his prices are so competitive, but you are not sacrificing quality or service at all. I am giving Avi and Bulow a 10/10 on service, quality, and price. I will never go to another jeweler in Colorado ever again.

Not worth it if you want a ring made properly…read more My sister got her engagement/wedding rings from Sarah O back when they were newer- and I love their designs so I had said for 5 years I wanted my rings from here. My fiancé bought me the Nova ring and proposed 12/22. 12/23 I took a closer look and saw that the prongs on my center stone were FAR from flush on the stone (see pictures, iPhone cameras are wild). Which is a problem because if they snag on clothes or furniture the prongs bend more and the stone can loosen and fall out. On top of that one of the halo stones was loose (video). On a BRAND NEW, never worn ring. We took it to Sarah O and they admitted fault and said of course they'de repair the ring- under the limited warranty it was all covered, but it will take 3-4 weeks. Bummer.. but glad the solution was simple no pushback... Don't underestimate how disappointing it is to tell all of your loved ones you are engaged and everyone says where is the ring, they reach for your hand and there's nothing there. I 3 weeks go by and I get the ring back, Prongs on the main stone were fixed.... But the loose halo stone... they smushed the setting from the top in order to secure the mele stone- causing the sides to fan out creating a gap from the sides of the setting to the diamond. Which ruined the symmetry of the ring and disrupted the sparkle of the halo diamonds because of the way it was sitting. (See photos) Devastated. Emailed with the new problem was told "we had professional jewelers quality check the ring so the stone is secure but if you want to we can fix this for you, we will rush it so it's done in 1 week"... Quality check the ring??? I know I said I wanted the stone secured and not loose, I didn't assume I'd have to specify that professional jewelers should fix it the right way...... I send it back. Next day, I get a call from our customer support contact.... Tells me that manipulating the metal in this way would ruin the integrity of that setting, more likely to bend and fail holding the stone- so they're recommending that they completely recast the ring. However - that will take 6 weeks. If I don't want to wait that long they can send the flawed ring back as is... assuring me the stone is secure... but what they didn't say is that- that would mean that if the stone ever fell out due to normal wear and tear ... to have it fixed they would still need to recast the ring but my warranty would probably be expired and I'd have to pay for it. So I sent it back. Nearly 6 weeks go by and I email to check on my rings status. They say it'll be done "the week of the 23rd." So that means it could be done on FRIDAY of that week when it should be done Friday the week prior - that is 6 weeks- and you should be mailing it to me ON the 23rd - you've had 6 WEEKS!!! The "week of the 23rd is 7 WEEKS" and if it isn't done until Friday that means you'll be mailing it to me the next week and be pushing 8 weeks! So I sent an email detailing exactly what I just said. And lone behold they were able to ship the ring to me the next day. I recieved it and checked it 5xs over and it seems to be fixed. Fixed so well I'm seeing flaws from the previous ring I never even pointed out were fixed: My V prongs apparently were very sloppily made the first time (see last picture) lol. Honestly comical now. They gave us a 25% discount code to compensate us for the trouble to use towards a wedding band- because we asked for it we felt like we should get something, they didn't initiate this offer- but I'm not sure I want to purchase from them again anyway. Besides they had a Black Friday sale for 20% off in November so it doesn't particularly feel like a fair recompense for being without my ring for 3 months. The good news is the Sarah O team was always very responsive and respectful and owned their mistakes. -denial would've been much worse. Just very unfortunate that it takes so much advocacy and the fact that you as a non-professional really have to double check their work and make them do it right rather than them doing it right the first time. We have a family friend who also purchased their engagement ring from here within the past year or so and while they didn't have the same construction issues their ring was A MONTH DELAYED. They had to replan their whole engagement plan. And as I mentioned my sister got her rings from here years ago and hasn't had a problem, hasn't lost a stone so. ‍ idk maybe their production system changed. I like my ring- but I bet I could find a ring I like just as much elsewhere. That's what I suggest you do. ..... Will update this review should the longevity of my ring turn out to be an issue.

*Update 5/12/25- After receiving my ring back a final time, another tool mark was left on the ring,…read moremaking two dents in my setting. Sarah O acknowledged that this was their mistake, but did not agree to provide compensation for this damage to my ring to have it reset. They did refund less than $200 for previous ineffective repairs. They asked me to send it back again, but I do not trust their jewelers to remedy the issue and not cause further damage. After flying to Denver twice to design my custom engagement ring, I experienced multiple failures: -A diamond fell out of my wedding band within six days of our wedding. -A few months later, the center stone fell out of my engagement ring. -Sharp, uneven prongs continued to catch on clothing even after paid repairs. -Tool marks left on setting when sent in for repairs. I treated my rings with extreme care: I work from home, remove them for pottery, cleaning, sleeping, and even casual activities. Despite this, Sarah O repeatedly blamed user wear and charged us for repairs -- never fully taking ownership of the underlying quality issues. This level of workmanship is unacceptable for custom bridal jewelry at this price point. Consulting with friends who have worn their engagement rings daily for over a decade without a single structural failure only further confirmed how unusual and disappointing this situation is. Being told that even hair catching on the prongs could cause bending was another sign that the ring was not built for everyday life. At this point, we have made the decision to fully reset the ring with a reputable local jeweler to protect the stone and finally have a piece that will last. While the designs at Sarah O are beautiful, our experience was frustrating, costly, and disappointing. I cannot recommend them for anyone looking for durable, high-quality jewelry built for real life.

i've tried lately to reach out to becky after the denver merchandise mart closed, and jf relocated…read more i am sorry to learn of barry's passing. after spending over $80-100k in this store, i have yet to receive any reply to messaging, or voice mails from becky. i have some lovely pieces from this business when rick mcgavin was the custom fabricator, and regret my business apparently has no meaning to keep in contact & keep the $$ flowing in (her) jf options direction. am presently looking for a tennis necklace and have some good leads....i gave jf 1st choice, but communication has failed......if no messages were received, past business would deserve follow ups occassionally.....this is productive feedback to not lose touch with good customers.

The customer service is beyond comparison... I am having a…read morering custom designed; and the process couldn't be easier or more convenient.

I was looking for a quick fix for my watch that recently stopped working…read more I walked by Fast Fix and decided to go in. They immediately greeted me, let me know they'd take a look at it right away and then they told me they'd text me when it was completed. All in all, I paid $25 to have my watch fixed in 25min. Seems like a great deal to me!

This was my first visit at this store because I was needing a watch cleaned. I will say that the…read morestaff were very friendly and knowledgeable and the job was done within a few hours, which was convenient. When I took the watch home and looked at it closely though, I was a little disappointed in the extent of the cleaning process, especially for $90 (tip included). I have some jewelry polishing cloths that I use on other pieces and when I applied them to my watch, they turned black immediately, which tells me the didn't necessarily get in the "nooks and crannies". Not sure I'd use them for this service again.

Expert advice and repair services. So wonderfully kind. I had two bracelets re-strung and my…read moreearring was fixed gratis. In addition to solid repair services, the artisan also sells jewelry. When I came in for drop-off and pick-up there was a treasure trove of uniquely stunning silver and blue turquoise pieces. Grateful for the kindness and good work!

Bonnie knows her business! I had a inlay indian bracelet, and a stone got lost. She was able to…read moresource what is now a rare gem to replace it, cut and fit it perfectly. Only caveat is that can take some time to get it the piece back. To be fair to her, I did drop it off in November, a busy time of year! Highly recommend for repairs, and her original work at her studio is beautiful!

I wish they had been more communicative about timelines. I often felt like I had to follow-up. The…read moresmith they used did good work though

I brought in a bracelet and a ring to this store. For the bracelet I wanted the clasp replaced…read more They told me the price, I approved it, I thought all was well. I went to pick up the bracelet and I didn't get my old clasp back. The staff acted like I was insane for wanting my gold clasp back and told me it was "baked into the price". I was told over a week ago they would try to get it back for me though it was likely "destroyed" by the jeweler but haven't heard a word from them. I've never had jewelry repaired or replaced before and not received my original items back. The ring I brought in for a quote and was a family heirloom. Due to a miscommunication, the jeweler did the work without getting my approval, not understanding I only wanted a quote at the moment. When the store called me to tell me what happened they told me it would be over $600. When I declined to pay that as I only wanted a quote, they called me back the next day and offered to "meet me in the middle" and I pay half. I again decline. Ultimately they did the right thing and didn't charge me. I do want to say the work done was beautiful but they kept the gold clasp from my bracelet and made changes to an heirloom piece of jewelry I wasn't yet ready to change without my approval. I will not be trusting them with any of my jewelry in the future.

My partner & I went in 1 day to see about getting some of our great grandmothers stones reset for…read moremy forever ring. They quoted me $1500-$2500 what another jeweler around the corner quoted me $500-$700 for. While the 2 women who helped me were mostly pleasant, it felt like 2 semi-amateurs giving me an absurd quote for a "pre-existing" setting. When they mentioned the jeweler using the cad program, they told me that to set each stone is $100. I find this crazy given the quote from the place we visited after this. They also recommended I bring more gold in as trade when the other jeweler said the gold from my original ring && 1 other was more than sufficient to have my new ring made. Lastly, what the biggest standout was for me on service was the second jeweler I visited was very professional & even came down from his work space to look at my stones w/me as. As I was explaining what I wanted, he was able to sketch out EXACTLY what I wanted...not attempting to put it in a preexisting design. All in all, it felt like this jewelry store was more into the business of selling pieces rather than making. I'm giving 1 stars because of the absurd amount I was quoted, the lack of care for making a custom piece (not meeting w/the jeweler) & the disinterest felt by both women to work w/us. If you want a great designer who seems to really care, visit Doug at Pierret Designs. You won't be disappointed, he's been in the business for 50 years & you can certainly tell.

They have repaired and appraised my beloved vintage engagement ring. I have also sold gold jewelry…read moreto them. Super nice, knowledgable & professional. I trust them.

No response re custom made silver jewelry -earfings…read more No response to email query . Not sure how someone stays in business being so selective.

Kim is one-of-a-kind: a no-nonsense businesswoman with impeccable artistic taste, expert jewelry…read moremaking skills, and a bubbly, outgoing personality. She had done a couple of small projects for us. She repaired a pendant; and then resized a ring that two other jewelers said couldn't be fixed. Next we took her a ring that needed a wider band to balance a large stone and the result was flawless. So naturally, when we needed to commission our wedding rings, we turned to her. My fiance and I briefly described what we had in mind and Kim sketched out some possibilities. We discussed those in some detail and settled on the basic concept. A few days later Kim sent us a finished proposal and quoted an extremely reasonable price. They were completed on time and are EXACTLY what we hoped for--beautiful and totally unique to US. We highly recommend her. She's never let us down.

The Jeweller was glad to help repair 2 simple chains that the clasp had broken on. Very…read moreprofessional!

My permanent jewelry is beautiful and so high quality, and my experience was very special. When I…read morerealized I needed a clasp for my bracelet I came back and had it added, no questions asked. I will definitely be back.