I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

Quick reply. Fair price. Quality work and on time! Rare find in Las Vegas. Highly recommended.read more

Updated to one star because the rock waterfall leaks nonstop on all sides…read more Previously 2 stars because the rest of the pool was alright but unacceptable to pay this kid of money for amateur craftsmanship. Would not recommend. Took almost two months to do the project because they showed up maybe once a week. No communication. Had to intervene a few times on the rock wall to correct craftsmanship and it still looks horrible. The fact now that it now leaks beneath the wall on all sides is completely unacceptable.

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

We had been using this company for our regular monthly pool maintenance. Our pool was recently…read moredrained as part of a remodel and was scheduled to be refilled on Friday. I contacted him in advance and asked if he could come Saturday or Monday to get the water properly treated and balanced. He told me he couldn't come until Thursday. Since I didn't want a newly filled pool sitting that long without being properly treated, I told him I understood and that we would find another pool maintenance company that could come sooner. I then asked him to refund the unused portion of the $150 monthly service fee, since he had only performed one service that month. Instead of simply discussing the cancellation and refund professionally, the conversation became extremely hostile. He told me, "You pay thousands of dollars for a remodel, yet you won't pay me $200?" and eventually called me a "low-life" and said he "could wipe my ass with that money." I understand that there can be disagreements about charges, and I had no problem paying another company for the chemicals and startup service. My issue was the way I was spoken to simply because I chose to discontinue the service and requested the unused balance back. Unfortunately, after the way this situation was handled and the personal insults I received, I would not use this company again. Update after the owner's response: His response unfortunately reinforces the reason I decided to change companies. I did not cancel because I was looking for free service or because I did not want to pay for chemicals. My new pool company charges me $159/month, which is actually more than the $150/month I was paying him. They also charge separately for the freshwater startup chemicals, which I agreed to pay. I have no issue paying for services or chemicals. I changed companies because I was unhappy with the service and, most importantly, the way I was being communicated with. Even after I ended the service, the owner continued calling me "low-class" publicly in his response to this review. I think his own messages and response speak for themselves.

Had a wonderful experience with Blue West Coast Pools. They resurfaced my pool and spa and did a…read morebeautiful job. Great attention to detail with a thorough explanation of all the steps. Bernie was terrific and was very responsive and helpful throughout the process. Highly recommend!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

Based on my personal experience, I cannot recommend this company. At the beginning, everything…read moreseemed professional, but after most of the payment had been made, my experience changed significantly. In my opinion, there was a lack of organization with scheduling, and the project took much longer than I had been led to expect. I also felt that the contract and what was included in the project were not explained as clearly as they should have been. As the project progressed, I was told that certain items I believed were included were not, which created confusion and frustration. I believe a company should be transparent and clearly explain the scope of work, timeline, and any limitations before asking customers to make substantial payments. Unfortunately, that was not my experience. Overall, I was disappointed with the communication, organization, and transparency throughout the process. Based on my experience, I would not choose this company again or recommend it to others.

Vintage is a company that cannot seem to tell the truth. Everything they say and do has been…read moremisleading. Based on my experience, they repeatedly made promises they did not keep, provided inaccurate information, and failed to follow through on their commitments.

I was searching for pool builders and took some time to choose the right one. I' m really glad that…read moreI contacted Greencare and met Jeremy. Every step by step, Jeremy explained to me very well to build the pool that I 've always dreamed of. Everything was nice, smooth, fast. I highly recommend Greencare and Jeremy. I m really happy about my backyard now. Thank you so much, guys. Build me a perfect backyard and pool

Between my wife and Jesse the designer they came up with a perfect backyard love it every day money…read moreI should have spent a long time ago so I could have enjoyed sooner

I put out a Facebook quote and they responded, we set up an appointment for Darian and amber to…read morecome out. The pricing was super reasonable, they have great knowledge, and are super down to earth. It feels like your dealing with people and not a company. We hired them on the spot and they started the cleaning the first day. They send pictures after they are done so you know they were there, and the pool looks great!

I do not understand how there are so few reviews on here. Lemme tell you, these people are freaking…read moreamazeballs fantastic beyond the telling of it. We moved into a house with a dinosaur level of old hot tub, something was found to not work in inspection and the old owners had someone "fix it" through their warranty. They did not fix it, at all. That's a whole other story I'll spare you. It was later mostly fixed. Then everything started falling apart after we got our own warranty, and the company we found who were also great sold it and closed up shop. Recently I went to clean the spa to refill it, and noticed it was literally falling apart. I had to stop cleaning it as I couldn't, so I jumped on here to try and find help, most responses I got said they weren't taking on new clients. Enter DJ and amber. Heaven sent magical beings. DJ gave me a fair estimate to replaster and paint it, came back maybe 6 times in 2 weeks to get it all done, was beyond responsive, hilarious, fun, my doggie loves him, and he's the type of guy I'd 110% be friends with. I was away while he finished fixing it up, and got endless updates in text and picture form and appreciated it more than I could express. I recently got home and found out the company sent by the warranty to fix the heater and the pump did neither of them. So I called DJ and he said he'd be over in 20 minutes to take a look. This guy is my hero, and though the issues are still bad and we're still getting bs runaround responses from companies, I feel safer and better knowing that when it comes down to it he'll make sure everything gets done. After being screwed over and burned by so many contractors over the years, it's so incredible to find someone who goes beyond above and beyond to get the jobs done. I don't ever wanna use another company as long as I have a pool or spa in my yard in Vegas.

I highly recommend Vegas Hot Tub Repair. From the initial contact through the completion of the job…read moreeverything went well. Korey was here on time, did a drain and deep cleaning of my hot tub and I couldn't be happier! I will be using Vegas Hot Tub for all of my hot tub needs going forward! Thanks, Korey!

I have called several times and they never return my calls. I had them do work and they seemed…read morereputable, but now they don't return my calls.

We just went into contract with them. They were thorough in explaining all details. We decided to…read morehave them do it all, pool, landscape and hard scape. We briefly described what we like and a couple days later we had a beautiful video of every detail. Ryan designed our perfect backyard after only a one hour meeting!!! We only changed 2 small details!! We are so excited about the process and so far communication, expectations, and service have been spot on. The crews that have come in so far digging, plumbing and rebar have been exceptional and diligent! We can't wait to share the finish backyard with everyone!!

Had a few contractors come by and felt comfortable with Jeremy so I selected Greencare to install a…read morepool and landscaping (pavers, plants, decorative rocks, fire pit). Happy with the product and would use them again if I had another backyard to do

been dealing with Tyler, great service, great product, and a great prize. I highly recommend.read more

My husband and I saw this company online so we went to look at their spas. Very nice spas! We have…read morenever purchased one before; thus was our first time. Their customer service was top notch; they told us everything about the spas. The guy in the Summerlin store was awesome. We went to the Henderson store to see their larger selection. Tyler at that store was awesome too. We were sad to hear about the father of the company who passed away; they are definitely keeping his dream alive. My husband and I are a small business and we always support businesses like this. We can't say enough. Thank you to the entire team and especially delivery guys.