Priority Pools THE VERY BEST Pool Company in Vegas! They are…read moreAWESOME! Alejandro saved our little Ppol Cleaner( we named it Herbie ), is sucked up a huge ball of plastic some how and he worked his magic and saved our pool pump! Thank you Alejandro for being an AMAZING POOL PROFESSIONAL !!!! Nobody is perfect, but when confronted with an issue they respond immediately and appropriately. Way to go Priority... you are awesome !

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

I highly recommend the PoolStar team! They've been maintaining my pool ever since I moved into the…read morehouse. They are always responsive and take the time to explain everything clearly whenever questions come up. All scheduled weekly maintenance and bi-annual inspections are consistently completed on time. The team is proactive with communication, letting you know in advance when work will be completed. Plus, after every service, they send a detailed report complete with a photo and services completed.

Best pool company we've ever used. We came across them by chance when we were in need of some…read morerepairs several years ago and we are so glad they agreed to continue servicing our pool since then. They do a great job, are reliable, and have great communication. Would definitely recommend them.

Quick reply. Fair price. Quality work and on time! Rare find in Las Vegas. Highly recommended.read more

Updated to one star because the rock waterfall leaks nonstop on all sides…read more Previously 2 stars because the rest of the pool was alright but unacceptable to pay this kid of money for amateur craftsmanship. Would not recommend. Took almost two months to do the project because they showed up maybe once a week. No communication. Had to intervene a few times on the rock wall to correct craftsmanship and it still looks horrible. The fact now that it now leaks beneath the wall on all sides is completely unacceptable.

4 months in - wanted to give an update. Pool still looks fantastic!!! No issues, no problems,…read morenothing. We have had many great comments about the "new look." Thanks Tile Savers!!

Very expensive, but you get what you pay for. Fantastic service and the end result is going to be…read morebeautiful. I will add the before and after when I get the pictures.

Great service. Pool cleaner is professional and friendly. So far the Pool is always clean to a high…read morestandard. Affordable compared to the other companies.

I've been using Danny for years. This is kind of unheard of since there are so many flaky companies…read morein the pool maintenance industry. We went through 5 in 7 years before getting Royalty. He knows his stuff, responds immediately to emergencies, provides good advice to prolong your equipment & has referred some great contractors for needed repairs that he cannot handle. Your pool is in good hands with Danny & his pricing is reasonable.

I came across The Poolside Pros after moving to Las Vegas from Tucson and thought I would give them…read morea try. They've been awesome. Communication is always super clear, they let me know what's going on, and the pool looks GREAT. Really easy to work with and actually reliable, unlike my last guy. I highly recommend.

Mike and his team are responsive and dependable. They responded to some issues before actually…read morebeing hired

Best pool service in town!…read more I have used Moore pools & spa for several year. They are a small family run business. Professional & dependable. D is my weekly pool service man. Regardless of the weather he shows up. Same day & same time. If you are looking for reliable professional pool service, Moore Pools is it!

I have been using Moore Pools and Spas for the last nine years. They have been nothing short of…read moreoutstanding! My technician, Dee, has serviced my pool for almost all of those years. He even sends me a picture after every service call to show me how sparkling clean the pool is. I appreciate his hard work and dedication. My pool is always so clean!

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

We had been using this company for our regular monthly pool maintenance. Our pool was recently…read moredrained as part of a remodel and was scheduled to be refilled on Friday. I contacted him in advance and asked if he could come Saturday or Monday to get the water properly treated and balanced. He told me he couldn't come until Thursday. Since I didn't want a newly filled pool sitting that long without being properly treated, I told him I understood and that we would find another pool maintenance company that could come sooner. I then asked him to refund the unused portion of the $150 monthly service fee, since he had only performed one service that month. Instead of simply discussing the cancellation and refund professionally, the conversation became extremely hostile. He told me, "You pay thousands of dollars for a remodel, yet you won't pay me $200?" and eventually called me a "low-life" and said he "could wipe my ass with that money." I understand that there can be disagreements about charges, and I had no problem paying another company for the chemicals and startup service. My issue was the way I was spoken to simply because I chose to discontinue the service and requested the unused balance back. Unfortunately, after the way this situation was handled and the personal insults I received, I would not use this company again. Update after the owner's response: His response unfortunately reinforces the reason I decided to change companies. I did not cancel because I was looking for free service or because I did not want to pay for chemicals. My new pool company charges me $159/month, which is actually more than the $150/month I was paying him. They also charge separately for the freshwater startup chemicals, which I agreed to pay. I have no issue paying for services or chemicals. I changed companies because I was unhappy with the service and, most importantly, the way I was being communicated with. Even after I ended the service, the owner continued calling me "low-class" publicly in his response to this review. I think his own messages and response speak for themselves.

If you're looking for pool resurfacing, repairs, or maintenance, look no further than Payless Pool…read moreService! Our experience from start to finish was exceptional. They're a family-owned business, and it truly shows in the way they treat their customers. Steve is a true pool genius--knowledgeable, honest, and always willing to answer questions and explain the process. Payless Pool Service resurfaced our pool, and the entire project was completed in just 7-10 days. They kept us informed every step of the way, showed up when they said they would, and delivered exactly what they promised. There were no hidden costs, no surprises, and no pressure--just outstanding workmanship at a fair price. What really impressed us was how they consistently went above and beyond to make sure everything was done right. Their attention to detail, communication, and commitment to customer satisfaction exceeded our expectations. It's rare to find a company that genuinely cares about the quality of their work and the people they serve. Our pool looks absolutely amazing, and we couldn't be happier with the results. We highly recommend Payless Pool Service to anyone looking for a professional, honest, and trustworthy company. Thank you, Steve and the entire team, for making the entire experience stress-free and for delivering such incredible results!

Steve and his team are amazing! They know everything about pools and spas and how to repair and…read moreclean everything related to pools and spas! And, to top it all off, they're good and kind people who don't rip you off or take advantage of you! Great prices too! l'm so happy that we found them! Thanks Steve and your entire team! We couldn't be happier!

I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!