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    PoolSmart

    4.1 (17 reviews)
    Closed • 8:00 am - 5:00 pm

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    Services - PoolSmart

    Pool inspection

    Pool draining

    PoolSmart Photos

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    2 years ago

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    2 years ago

    Quick and reliable and able to take of all of our needs. Highly recommend to anyone looking to do repairs.

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    2 years ago

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    Review Highlights - PoolSmart

    “Both Johnny and Trinity are a pleasure to work with and I will definitely call on them again if needed!”

    Mentioned in 7 reviews

    Read more highlights

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    Diegos Pool Service - Pool maintenance Henderson

    Diegos Pool Service

    (54 reviews)

    Southeast

    From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

    We had been using this company for our regular monthly pool maintenance. Our pool was recently…read moredrained as part of a remodel and was scheduled to be refilled on Friday. I contacted him in advance and asked if he could come Saturday or Monday to get the water properly treated and balanced. He told me he couldn't come until Thursday. Since I didn't want a newly filled pool sitting that long without being properly treated, I told him I understood and that we would find another pool maintenance company that could come sooner. I then asked him to refund the unused portion of the $150 monthly service fee, since he had only performed one service that month. Instead of simply discussing the cancellation and refund professionally, the conversation became extremely hostile. He told me, "You pay thousands of dollars for a remodel, yet you won't pay me $200?" and eventually called me a "low-life" and said he "could wipe my ass with that money." I understand that there can be disagreements about charges, and I had no problem paying another company for the chemicals and startup service. My issue was the way I was spoken to simply because I chose to discontinue the service and requested the unused balance back. Unfortunately, after the way this situation was handled and the personal insults I received, I would not use this company again. Update after the owner's response: His response unfortunately reinforces the reason I decided to change companies. I did not cancel because I was looking for free service or because I did not want to pay for chemicals. My new pool company charges me $159/month, which is actually more than the $150/month I was paying him. They also charge separately for the freshwater startup chemicals, which I agreed to pay. I have no issue paying for services or chemicals. I changed companies because I was unhappy with the service and, most importantly, the way I was being communicated with. Even after I ended the service, the owner continued calling me "low-class" publicly in his response to this review. I think his own messages and response speak for themselves.

    Nationwide Pool Design

    Nationwide Pool Design

    (63 reviews)

    Westside

    Jon the owner of Nationwide Pools called me this last week and let me know some things about my…read morepool that could be going on. With that said, they moved fast, plan on taking care of the pool with extra love, because this pool is a grandma. Value = Pictures where the pool looks gross are from July 2026 Pictures of Jon and crew fixing the pool Aug 27 2026. The fixing started the day before yesterday. It finally looks amazing. And it's already 88 degrees in the pool so I didn't lose the drain or the water to the rest of the swimming months! Thanks Jon!

    After the mistruths published by the company here, claiming it was an issue from 2021 only now…read morebeing revisited, this simply isn't true. The original review is still in place The updated review is from 2 years past. It was updated last week because not only were there more issues, but friend in the valley had a similar experience recently. Todays update is to post 7 new photos of current state of plaster (we're having it re-done by a quality company) There are many, many negative reviews of this company. Reviews supported by two investigators to the first complaint's to the Contractors Board. When the second investigator retired, the man who took over was very clearly buddies with the manager of Nationwide, as the investigation swung 180 degrees from what the previous two contractor investigators found and required. Happy to start posting those letters from the Contractors Board if Nationwide wants to go down that particular path. We got crap work. We were threatened in our backyard, wife and I. Owner specifically claimed over and over "We didn't contract for, and didn't touch your lighting system." Except there are several photos of their employee installing the lights. There is a video of him installing the lights. Photos don't lie. The pool is already dropping chunks of plaster. The two companies who came to bid repair, both commented on the shoddy replastering job (four times re-done in our spa, which now has a .75 gap in the plaster/tile job because it was so shoddy. So for those still reading, look at the photos taken this morning of the pool. Hire these people, and expect your pool to look like this in less than 3 years. Plaster flaking, cracks all over the place, rough surfaces to cut your skin, hard to scrub dirt from the rough, improperly finished plaster. Two state contractor inspectors found the pool to be a mess. I wish I could prove my belief the third inspector after the other two older men retired, was either paid, or somehow compensated by Nationwide. It was clear they were friends with each other. Caveat Emptor. #StreisandEffect

    PoolSmart - poolservice - Updated October 2026

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