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    PoolStar

    4.7 (123 reviews)
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    10 minutes

    Response rate

    100%

    Services - PoolStar

    Pool chemical testing and balancing

    Pool draining

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    Reviews With Photos

    Pool
    Brent O.

    The team at Poolstar has done a consistently great job for us over the last few years. They send a photo after every cleaning, and they go the extra mile by pulling my pool furniture out of the pool when it blows in during the rainstorms, hahaha.

    Tracey C.

    PoolStar is amazing! My pool is always sparkling clean after each service. They are professional, friendly and reliable.

    clean
    Denice C.

    this is the first time hiring someone to take care of the pool. I just got to be too much for me and I couldn't keep up with it so I called around and these guys seem to be reasonably priced. I made an appointment with them. I didn't have to be home the gates open so they can go in and take care of it, which is a real convenience for me because we work so much. he's been doing it for three weeks now and the pool looks fantastic. When I go out to swim I don't have to worry about anything I just step in. So far so good they communicate every time they're going to be coming or coming at a different time or a different day, depending on circumstances. Hopefully it continues the way it started.

    Sparkling pool

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    7 days ago

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    Photo of Kevin H.

    Kevin H.

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    Photo of Eddie L.
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    13 days ago

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    Kevin H.

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    17 days ago

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    Kevin H.

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    7 days ago

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    Kevin H.

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    1 month ago

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    Kevin H.

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    2 months ago

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    Kevin H.

    Helpful 1
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    Photo of Brent O.
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    6 months ago

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    Kevin H.

    Thanks Brent we aim to please.

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    Photo of Tracey C.
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    5 months ago

    Business owner information

    Photo of Kevin H.

    Kevin H.

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    1 month ago

    Business owner information

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    Kevin H.

    Helpful 0
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    2 months ago

    Business owner information

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    Kevin H.

    Helpful 0
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    6 months ago

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    Kevin H.

    Richard we are pleased to be of service to you.

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    8 months ago

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    Kevin H.

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    4 months ago

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    Kevin H.

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    5 months ago

    Excellent service. Timely responsiveness to issues and questions. Highly recommend. I have been a customer for more than two years.

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    Kevin H.

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    8 months ago

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    Kevin H.

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    3 years ago

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    Kevin H.

    Thanks Denice for your feedback it's appreciated. Kevin.

    Helpful 2
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    1 year ago

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    Kevin H.

    Andrew we greatly appreciate your custom and feedback.

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    2 years ago

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    Kevin H.

    Thanks Lisa for your kind words and allowing us to care for your pool.

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    2 years ago

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    Kevin H.

    Thanks Robert for your kind words we are pleased to be of assistance.

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    4 years ago

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    Kevin H.

    Thanks Kat for your feed back it's appreciated.

    Helpful 1
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    1 year ago

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    Kevin H.

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    2 years ago

    Business owner information

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    Kevin H.

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    Kevin H.

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    2 years ago

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    Kevin H.

    Mimi thanks for allowing us to care for your pool.

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    4 years ago

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    Kevin H.

    Helpful 5
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    4 years ago

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    Kevin H.

    Thank you Mark for you kind words.

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    2 years ago

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    Kevin H.

    Cheryl thanks for your initial feedback.

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    3 years ago

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    Kevin H.

    Jason that's kind of you thanks for your feedback!

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    3 years ago

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    Kevin H.

    Jennifer thanks for your feedback we appreciate your business..

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    2 years ago

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    Kevin H.

    Yvonne thanks for allowing us to care for your pool.

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    Photo of Yen M.
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    2 years ago

    Professional and easy to setup. Pool looks great and I don't have to think about it. Pay about $150/month at the time of this review

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    Kevin H.

    Thanks Yen for your feedback we truly appreciate it!.

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    Photo of Tori M.
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    7 years ago

    Business owner information

    Photo of Kevin H.

    Kevin H.

    Hi Tori, thanks for your business and kind feedback it’s appreciated.

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    2 years ago

    On time. Great service. Pool looks great. Good communication from company when day of service changes.

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    Kevin H.

    Carey we are pleased to be of service to you.

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    3 years ago

    Business owner information

    Photo of Kevin H.

    Kevin H.

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    3 years ago

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    Kevin H.

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    Photo of Kim H.
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    4 years ago

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    Kevin H.

    Thanks Kim we truly appreciate your feedback.

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    4 years ago

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    Kevin H.

    Aaron we appreciate your feedback and business. Thank you.

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    6 years ago

    Business owner information

    Photo of Kevin H.

    Kevin H.

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    3 years ago

    They come weekly to clean the pool. Good service and very responsive to fix any problems.

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    Kevin H.

    Thanks Susan we are happy to be of service to you.

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    3 years ago

    I've been using Poolstar for years as my pool maintenance provider. Fair priced and great service, always responsive. Highly recommend!

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    Kevin H.

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    Page 1 of 4

    Ask the Community - PoolStar

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    Hi Betty Which area of the valley is the pool?… 

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    Review Highlights - PoolStar

    Kevin is without a doubt the most conscientious pool service provider I've encountered over the years.

    Mentioned in 41 reviews

    Read more highlights

    Priority Pool Service - Great job on installing our new pump!!

    Priority Pool Service

    (300 reviews)

    $

    Priority Pools THE VERY BEST Pool Company in Vegas! They are…read moreAWESOME! Alejandro saved our little Ppol Cleaner( we named it Herbie ), is sucked up a huge ball of plastic some how and he worked his magic and saved our pool pump! Thank you Alejandro for being an AMAZING POOL PROFESSIONAL !!!! Nobody is perfect, but when confronted with an issue they respond immediately and appropriately. Way to go Priority... you are awesome !

    We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

    Aqua Pro Care

    Aqua Pro Care

    (49 reviews)

    I've had Aqua Pro Care for a few months now, so I can attest to several months of service:…read more 1) GREAT COMMUNICATION- if he doesn't answer outright (and he often does!), Martin returns phone calls almost immediately. He texts in advance of arrival, and answers all of my questions throughly 2) RESPONSIBLE- My #1 ask is to be an early early pool clean. I work from home and the hubbub of someone in the backyard freaks my dogs out, so it's good to get all of the excitement over before my workday begins. Martin and his staff (shout-out to the WONDERFUL Jordan Gonzalez!!) accommodate this SO WELL, and I'm just tickled to see them out there first thing Monday... THANK YOU THANK YOU you guys, you make my week start out perfectly1 3) HONEST- I didn't realize that I was accidentally overpaying (if you pay via Zelle as opposed to credit card you get a little discount) and Martin caught my mistake and made it right. I SO APPRECIATE that! 4) TRUE PROs- Martin caught a little leak from our filter tank when he first began service (my previous pool guy, who ghosted his entire client base for weeks when he hurredly moved out of town and didn't tell anyone), must've been ignoring it!). Martin patiently problem-solved with my husband, and took his time to consider the most economically conservative way of addressing the issue... resulting in a perfect fix that was mostly free! (just needed some lubricant!) Now... it seems every.single.time I write a review for a Las Vegas pool service, they wind up ghosting me, moving out of town, divorcing their wives and giving up the business... Aqua Pro Pool Care.. please please, I beg you, HANG IN THERE for the long haul with me! I want you forever! :)

    Martin was knowledgeable and efficient in replacing my pool pipe…read moreHe did an excellent job. I highly recommend, Aqua Pro Care

    Excellent Pool Services

    Excellent Pool Services

    (416 reviews)

    I knew that my filters needed to be replaced. The water circulation wasn't moving as fast as I…read morethought it should. And the dirt didn't seem to be taken up no matter how much I swept it to the intakes. I was able to book an appointment with Excellent Pool Services and I explained I have the filters, o ring, and lube, just need the muscle to put the filter container back together again. Anderson was my technician and you'll see the old and new filters. Gross doesn't even come close. He cleaned out the bottom half and I got the top half. He pulled the drain plug and cleared all the assembly pieces. He totally cleared where the o ring sits. Recommended that I replace the 2 piece valve that sits on top and which piece uses plumbers tape and which doesn't and why. And that's for starters! My pool test strips-nope. Get the test that uses the liquids. Chlorine tablets-nope. Use the liquid type made for pools. Not household stuff for those who are new to pools. He told me how to clear the calcium ring around my pool from using chemicals that a chain pool place told me to use. A pumice stone. He told me where I can go to get parts and supplies. I feel like I am in class and I surely needed to take notes! He recommended that I not cover the pool in winter. I have tried so many ways to do so and now I know to not use chlorine and just keep the pool clean. I know I have the right company when their technician takes the time to explain the how's and why's to take care of your pool. I'm not good at the difference in the acids but i have the wrong kind at the moment. I'll get the right kind for sure. I found out mine is a fiberglass pool. I knew it wasn't vinyl but I would've guessed concrete. My pool water is circulating with power now. Its got new chlorine liquid working its magic right now. I'm going out to scrub my walls again and get this pool cleaned up fully so I can test it and get IN it!!! Its hot out here!!! Anyone who takes the time to explain whats what to help you maintain this wonderful yard accessory is A OK in my book. Thank y'all so much. I now have a company to help me when I need it!!! Thank you Yelpers for recommending!!!

    Absolute fantastic company. Responded right away. Showed up with a reasonable bid for Services…read more Total replacement of pool pump did an exceptional job cleaned up afterwards. I will use them again. I I strongly recommend them and will use them again for other Pool issues.

    Payless Pool Service

    Payless Pool Service

    (80 reviews)

    Payless and get more! Chant it loud and proud so that the folks in the back are reminded of a funny…read moremarketing phrase of yesteryear, where the consumer truly felt like the service received is commensurate with the payment rendered. Nowadays, pay more and get less has become a far more common trope than people realize. Consider it a sign of the times; a blight in the era of post-inflationary prices, where the sticker shock still holds you hostage in your own home, twists your arm and makes you scream uncle until you forfeit over your credit card because your options are as limited as buffet choices in this town, but I digress. This isn't a review about spoiled imitation crab cakes and all you can eat Doritos at The Feast (or was it The Beast?), but instead, it's about three guys doing the lords work and saving Vegas pools one acid wash at a time - spoiler alert - (whispers) they do SO MUCH more than just scrub plaster and blast tiles. More on that in a bit. Payless Pool Service became a family favorite, so-much-so, that we've used their service a handful of times in the past year and we don't plan on using anyone else to come near our pools. Jaded pool guys with a bad tan and every other word uttered being "bruh" is not part of the Payless credo as these classy chaps exemplify the professional attitude you come to expect from a family run business. With Steve running point and Danny and Diego on the wings grinding away calcium buildup on tiles and plaster, you can rest assured that you have experts that are committed to getting the job done right the first time. Let's start with the initial call. Steve promptly answered and said he could stop by the next day to assess the condition of my pool. Upon arrival, Steve took some measurements and asked if we'd like to also sandblast the tiles, as the calcium buildup was enough to start our own cheese farm. He showed us some pictures of the work his crew had done in the past and it didn't take much to convince us that along with the acid wash, the tiles DEFINITELY needed some much-needed TLC (see photos and compare for yourself). As far as pricing goes, I personally thought the quote was more than reasonable for both mine and my parents pool, especially when you consider how much work these guys did in the span of a few days. Not only did Diego and Danny sandblast the tiles back to 2004, they even made the plaster whiter than Erik Estrada's smile. Additionally, I had asked Steve if they could install a new vacuum side port, and without hesitation he said, "not a problem, we'll take care of it." (gasp!) Come again? You'll take care of it and not nickel and dime me!?! How refreshing that there are people out there willing to go above and beyond for a job, which just tickled my heart. It's the small things/gestures which makes a business shine in the eyes of the customer, because it's such a trivial thing for them that it didn't require a separate quote. Same with Diego when he finalized my parents' job. They just purchased a new Zodiac MX6 vacuum and needed help with the initial operation. Without hemming and hawing or hand-wringing or face contorting, he said "SURE!" took the vacuum and its hoses out of the box and showed us step-by-step how to get the most out of it over time. These guys are such a delight to work with that I think the three of them should hold a TED talk for a lot of other contractors and service technicians in the valley on how to exhibit a professional demeanor, while still remaining affable and relatable to your customers. Kudos! Total time was no more than three days from drain to fill on both pools, which is about the amount of time it took you to read this Yelp! review, right? ;) Additionally, Diego returned and balanced the chemicals, took care of cleaning the pool filters and vacuuming up the remaining sand left behind. Payless also covers a whole litany of other services for your pool. We even asked about re-plastering and resurfacing the Kool/Cool Deck at some point in the future, and along with our initial encounter with Payless, they even repair old Jandy Valves. If you're looking for someone that values your time, gives you top notch service and isn't trying to bleed you dry with outrageous pricing that is so prevalent these days, please consider giving Steve and his guys at Payless a call for a quote.

    Steve was great to work with. He communicated clearly and repaired my broken pool cleaning system…read morecorrectly on the first attempt. I highly recommend Payless Pool Service!

    PoolStar - poolcleaners - Updated August 2026

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