I knew that my filters needed to be replaced. The water circulation wasn't moving as fast as I thought it should. And the dirt didn't seem to be taken up no matter how much I swept it to the intakes. I was able to book an appointment with Excellent Pool Services and I explained I have the filters, o ring, and lube, just need the muscle to put the filter container back together again. Anderson was my technician and you'll see the old and new filters. Gross doesn't even come close. He cleaned out the bottom half and I got the top half. He pulled the drain plug and cleared all the assembly pieces. He totally cleared where the o ring sits. Recommended that I replace the 2 piece valve that sits on top and which piece uses plumbers tape and which doesn't and why. And that's for starters! My pool test strips-nope. Get the test that uses the liquids. Chlorine tablets-nope. Use the liquid type made for pools. Not household stuff for those who are new to pools. He told me how to clear the calcium ring around my pool from using chemicals that a chain pool place told me to use. A pumice stone. He told me where I can go to get parts and supplies. I feel like I am in class and I surely needed to take notes! He recommended that I not cover the pool in winter. I have tried so many ways to do so and now I know to not use chlorine and just keep the pool clean. I know I have the right company when their technician takes the time to explain the how's and why's to take care of your pool. I'm not good at the difference in the acids but i have the wrong kind at the moment. I'll get the right kind for sure. I found out mine is a fiberglass pool. I knew it wasn't vinyl but I would've guessed concrete. My pool water is circulating with power now. Its got new chlorine liquid working its magic right now. I'm going out to scrub my walls again and get this pool cleaned up fully so I can test it and get IN it!!! Its hot out here!!! Anyone who takes the time to explain whats what to help you maintain this wonderful yard accessory is A OK in my book. Thank y'all so much. I now have a company to help me when I need it!!! Thank you Yelpers for recommending!!! read more

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These guys are a lifesaver. Easy to get a hold of, superb communication. I had to cancel my last pool service due to various issues from inappropriate and duplicate invoicing to lying about whether or not they've actually cleaned. My old pool service charged me additional money to fix a leak in my pool pump but then said they were unable to fix it but did not refund the extra $400. I then had an algae bloom immediately after cancelling and needed to hurry and find a new pool service. Excellent Pool Service offered me the most reasonable price out of the other six local pool companies I contacted. My pool had gotten so bad that you couldn't see the floor anymore. They drained my pool, scrubbed the walls, changed the pool from salt to chlorine, cleaned the filters, and they even fixed the leak in my pool pump for less than what my previous company charged but they actually fixed it. They also helped with my control panel and saved me hundreds of dollars. I was so impressed that I just had to have them for maintenance. When they say they come out every week to clean, I know and trust that they're out here every week to clean. read more

Absolute fantastic company. Responded right away. Showed up with a reasonable bid for Services. Total replacement of pool pump did an exceptional job cleaned up afterwards. I will use them again. I I strongly recommend them and will use them again for other Pool issues. read more

Excellent Pool Services - Brand new and running beautifully - Pool & Hot Tub Service Near Me

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They are quick to respond, offer a quote, and get the project scheduled to replace my pump and upgrade to the Intel center wireless control panel. Everything was done in two days, for Price, and options for payment. read more

I had a great experience with Excellent Pool Services! I was able to schedule the service the same day, and they arrived right on time. They were quick, professional, and did a great job cleaning our pool filter. read more

Excellent pool service deserves 10 stars! After reaching out to numerous pool services with no results, Jorge came through. He inspected my pool and spa. He was very knowledgeable and wasted no time solving the problem. The service cost was very reasonable. A Big Thank You to Jorge and Ximena for coming out. Can't wait to use my Spa again! YheaaaaY read more

Excellent Pool Services - No Bubbles from Jets - Pool & Hot Tub Service Near Me

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Excellent Pool Services were quick and responsive. They were upfront with the cost and communicated well. They arrived when they said they would and were quickly able to determine where my air leaks were coming from and fixed all three areas immediately. My pool is working like new. read more

These pool guys are insane wanting $283 for 10 minutes of work. Scam artists. I already bought the part and the pvc it takes costs $15. Way to be a business man and loose a $190 a month contract. Also I said I would pay $100 for the install and they said no. read more

Excellent Pool Services - Bought the part for $150 and dug out to expose the pvc. He wants $283 to replace. The pvc costs like $15. - Pool & Hot Tub Service Near Me

Quality service at a fair price. I Just picked them at random from YELP reviews. Did NOT disappoint! Hard working and knows what they are doing! You will not be disappointed... we had air bubbles coming from return lines.... They tried other things first but ended up replacing all valves.... VERY HAPPY with Excellent Pool Service! read more

The Yelp estimate feature worked seamlessly. Jorge responded quickly with the repair cost and got me scheduled for later that day. The young man who came out was polite and explained everything. I told him another pool company wasn't able to get me in until late Sunday. This was Friday evening 6pm and his response was: "Sunday? We don't make customers wait that long when it's over 100 degrees out!" I really appreciated that and the quick response. I was relieved that we didn't have to worry about the pool having no filter for over 2 days!! read more

Excellent Pool Service was exactly that - excellent! I had a leak in my pool light that needed to be fixed ASAP before a trip and Jorge came out same day to assess the issue and begin the repair. He and his team were extremely communicative, on time, skillful, and were a great value. Definitely puts my mind at easy to have gotten this repaired and will be contacting this crew in the future. read more

I just wanna stop and say that Jorge and his daughter Jimena are amazing at explaining the ins and outs of maintaining a pool. They are very quick to reply, hard working and are good at problem solving and answering questions. My pool looks beautiful...the best it has looked in years! Thank you!!! read more

Excellent Pool Services - Perfect pool; thank you! - Pool & Hot Tub Service Near Me

The very best pool service in the state!! These guys do an amazing job and are reliable and easy to work with. They keep my pool clean and chemicals balanced perfectly. I can't say enough good things about them. They are reasonably priced and they don't find unnecessary repairs like I have seen before with other places. If you are on the fence choose them, you won't regret it!! read more

The team provided fantastic service! Highly recommend them! I called in a panic yesterday and they were able to squeeze us in and fix the issue! read more

Called today for a quote to service my pool weekly (which is located in Henderson.) Spoke with a repy on the phone who asked for my address to formulate an "instant" quote. She didn't schedule a visit as most professionals do, mind you. Simply plugged my address into her Google Maps screen and delivered a binding quote in 20 seconds: $240 monthly. A quote delivered without surveying my pool and equipment in person. Needless to say, I thanked her... ...and hung up the phone. I started off motivated and hopeful after reading all of the positive reviews here. Epilogue: I've engaged another company that actually visited my property and pool IN PERSON before providing my quote. It was for $180, which was the average range from those who actually visited before giving an estimate. Sincerely, Disenchanted read more

I've been a pool owner for 20 years and this is far away the best company that I've ever used to work on my pool. On time, responsible., professional, and priced decently for their work. Highly recommend.! A+ I found my pool company!! thanks again! read more

I recently switched to Excellent Pool Services after a never ending battle with another company and it's been so great. Excellent provided a fix right off the bat, the price was a couple hundred cheaper, and they caught that the other company was quoting me for the wrong parts. They have answered all questions and do a great job! I very much recommend! read more

I had a very good experience using Excellent Pool Services. The team showed up, diagnosed the problem with my pool pump. They gave a price up front and let me know the repair could be completed today. The repairs are done and the pool system is working perfectly. I will definitely hire them for any future work. Great job Guys! read more

Service was amazing. Fair upfront pricing and the technicians showed up on time. Love this company especially after dealing with others in this area. read more

Woke up on July 4 th with my hot tub draining on its own. Called Excellent up for service not expecting them to come out until after the weekend. Jorge called back that morning and came out. Fixed the problem easily and extremely friendly and honest. Truly excellent service. Price extremely reasonable. My son was doing the service for the pool and decided to lay him off and use Excellent pool service. My pool looks fabulous! read more

They responded quickly to our request and fixed our problem the next day at a very reasonable price. We would absolutely call them in the future. We had another company come before that was really unprofessional, so we are happy to have found this company. read more

My pool pump was leaking for about a week now and I normally go through a large company in town. I decided I would check yelp for other options. I ran into Excellent Pool Services. I called them because I saw they had good reviews. I am very happy I did. I called and left a message. Jimena called back within minutes. She said they could have a tech out same day between 1-2pm. Will showed up and was very pleasant, within a matter of minutes he told me it was the mechanical seals and he could repair now. The quote was reasonable and within an hour he was done and even cleaned the inside of the pump. Great customer service. Highly recommend. read more

Excellent Pool Services - Pool pump - Pool & Hot Tub Service Near Me

I needed a pool light replaced. I emailed them and they came out the next day, gave a quote, and finished the job later that same week. Excellent serivce, very easy to work with. I will use them again for any maintenance work. read more

Excellent Pool Services responded very quickly to a couple of plumbing leaks/burnt out pool light and made the process of getting serviced incredibly easy (I had to be at work on the days they came but was able to leave everything between them and my wife). Their quotes were fair and their professionalism was exceptional. I will certainly use this company again for any fast pool repairs that are needed! read more

I called and spoke with Daniel. He was friendly and we scheduled an appt. I needed to reschedual and he was cool about it. He came the next day when he said he would. He took the time to assess the problem, fix what he could, and gave me a rec for some parts to get. Everything was easy and straightforward. I appreciate the punctuality and professionalism, and will call these guys again if and when I have another issue. read more

So far so good. Came out quickly after my inquiry on Yelp. Very professional and friendly... cleaned, changed filter and did a repair that needed to be done for some time. read more

These guys are the best! Every time my older pool pump has an issue or the auto fill, they are there quickly to fix it. Jorge and Daniel are skilled at fixing repairs. Not like other companies who can't seem to figure out what the issues are. They communicate great and our honest and fair with pricing. read more

Fantastic service! Fixed our clog and got everything running smoothly again. They hooked vacuum back up and it's working properly. Checked filtered and drains and cleared it all out. Same day service. Very fast and efficient. Honest and professional. Our dog loved them too! Thanks for fixing our issue. We will definitely use for all future issues with pool. Thank you so much read more

Excellent pool service was awsome tge were very professional and prompt on getting my pool fixed highly will recommend them

Jorge is clear, efficient, and fair. Found myself needed a new pool filter. I left messages for those recommended by my service, twice. Week later called Jorge based on Yelp reviews. He answers. In under 3 hours I had a new unit at a fair price. He helped my neighbor by reprogramming his pool pump on his way out. read more

Jorge is absolutely amazing! He was quick to respond, and came out next day. Did an excellent job fixing what needed to be fixed and giving me direction on what I needed to do to maintain. Highly recommend! read more

These guys were great! I called in the morning with a clog in our pool plumbing. They responded immediately and fit us in same day. We were worried we might have to dig out the plumbing, but they came and cleared out the pipes and fixed the issue. Water flowing great again. Nice guys, very responsive and excellent service. I would recommend them for servicing your pool. read more

I called Excellent Pool for a service call to replace pool lights that have been out for years...and not out of lack of trying. I contacted so many pool companies and no one was able to actually complete the job. Jorge came same day and replaced the bulbs next day. I am so happy to have found this company as they really are excellent. read more

Amazing service. Called them last night and they came first thing this morning to fix our pool pump and install a new light. Very professional and did a great job. They were able to fix our electrical issues as well. read more

We needed quick help with some pool equipment issues and our regular pool company couldn't come out for almost a week!! We contacted George at Excellent Pool Services and he was there the next morning. He quickly figured out our problem and gave us a fair quote to get everything fixed. He even came back up to check and quick fix something else without complaint. Highly recommend, especially if you are in need of urgent help. They will take care of you!! read more

We were having issues with our pump and of course I expected the worst but the gentleman they sent out the next day was able to get the work done right away. so helpful to have things back working right. I would highly recommend them. read more

George and Will came to replace my pool pump and did an excellent job! Took a look at the popups that weren't working (turns out the previous pool guy didn't install it correctly) and fixed that for me as well at no charge! Would recommend! read more

What a fantastic Team! Jorge and his guys are on time and provide excellent service at a fair price. I highly recommend this company.

As the name implies, they are excellent. Called in the morning, they were here in 2 hours when I thought it might be days. Very credible and didn't try to divert to anther solution to pad the bill. It was a clog just past the basket. They knew it early on. Fixed it in 10 minutes at a reasonable price. If you need help with your pool don't hesitate to call them. read more

I asked him for a quote to fix my pool and he came pretty much the next day because it was Sunday when I called and left him a message and he came the ne t day. He found the issue immediately. I expect we will need to install a new pool pump, but he said no all I need is gasket so he saved me a lot of money. The guy is very cool. The company is definitely trustworthy. I will always use these people for my pool issues only. Thank thank you Jorge for being honest person and honest company. read more