We hired Vidal and Vintage Pools for our backyard project and signed the contract based on what was…read morespecifically listed in the written agreement. The project started, and while there were some minor issues with scheduling and timelines, I will give Vidal credit for responding quickly when concerns were raised. He apologized and worked to address those issues promptly. Because I have been extremely busy with other projects, I relied heavily on what Vidal communicated throughout the process and did not revisit the contract in detail until additional money was requested to complete items such as rocks, plants, and other landscaping features. When I reviewed the contract again, I discovered that many of those items appeared to already be included in the package described in the agreement. It reminded me why I chose to move forward with the project in the first place. The current disagreement is that Vidal believes certain items were removed from a prior version of the agreement and that subsequent communications clarified the scope. My position is that I made my decision to proceed based on the written contract and the representations contained in that document, which still listed those items as included. At this point, I am hopeful we can reach a reasonable resolution and that the project will ultimately be completed in accordance with the contract. Aside from this dispute, communication has generally been responsive, and I appreciate the efforts made to address concerns when they arise. I will update my review once the project is completed and this issue is resolved. MY REVIEW WILL BE UPDATED ACCORDING AFTER PROJECT FINISH.

Please choose any other company besides Vintage Pools. We…read morehad numerous issues - mostly poor communication & overall quality; however, our biggest issue is the concrete. Within a month of our pool completion, the decking began to bubble, flake, tear. Contacted Vidal multiple times; he blamed it on our pool water or our pool guy, then sent his guys out to patch it up (done poorly, texture didn't match). Within days it started to bubble again. In fact, we are now on year 3 of continuous decking issues. The decking has NEVER been acceptable, we just get busy & tired of begging Vidal to stand by his work. Communication with Vidal is exhausting; I have the text to prove it. Finally we decided to get advice from other concrete companies. Both companies immediately identified the concrete as bad; likely mixed improperly or expired when it was installed. (Interesting how 2 separate companies diagnosed bad concrete immediately, whereas Vidal blamed it on pool water?!? I believe he knew it was bad all along, just was hoping we didn't ever find out.) We received quotes between $5,000-$15,000 to repair what Vidal & Vintage did. When I reached out to Vidal again, he offered to fix it.....at my expense. How generous of him to charge me for concrete twice. No thank you. I do not trust him or his work ethic. At this point, the concrete is in such bad condition that it's becoming a fall/ foot injury risk. The flaking decking is sharp, the underneath concrete is slippery when wet. I highly regret meeting Vidal & I would never give him another dollar.

Cabana prices have gone up since my last visit (2022) a required $250 on food n beverage. We…read moreordered the chicken strips n fries. Nachos, & shrimp ceviche tostadas. Everything was delicious and a lot of food for the five of us. Sucks that the tv gets lousy stations but I guess people aren't there to watch tv. lol. Our server was very nice. Came by a few times to check on us. Had a great time in the pool. More than likely my last time renting a cabana but I would definitely use the pool again on my next visit.

Pool. Music. Entertainment. Fountains. Food. Drinks. Lifeguards. Bar. Cabanas. The ONLY thing that…read moreis missing is an outdoor shower for wet hair. Superb service from Al the servers. Very upbeat. Very loud. Very party forward.

We've used them a lot, over the years, for our Hangar building's needs, and the most recent visit…read morewas a three day installation of a transformer to handle the new "attraction" at our property. I can't go into detail because it is not our property to discuss. I will say that there will be meetings and a demo. There were several technicians to do the installation. There was a lot of constant motion in and out of the electric wire room. They were also in the Garage as well as the Hangar. It was a bit hectic, but we managed. They know their stuff. It is always better to be safe. Leave it to the Professionals. Thank You to the Supervisor, Dion, to oversee things for us. Employee turnover is not something that they deal with; I've seen the same technicians for years. We've always been satisfied with their work. And I am sure we will be contacting them for jobs in the future.

My pool builder hired Murphy Electric and I paid for an upgrade to a 50amp subpanel vs. the 30amp…read morethat would be standard for my pool build. - To add my 50amp pool subpanel breaker, they had to move and combine some others. Well, they upsized two single 15amp breakers onto a 20amp tandem and put it into a slot that didn't support tandems. The panel door has a diagram showing where tandems are allowed! They did eventually come out and install a 15amp tandem in the right spot, but it took weeks of pestering my pool builder to get the electricians to even contact me. - I paid for a 50amp panel for future additional use vs. the 30amp standard. They ran 8 gauge copper for the 173' run. Similar installations call for 6 gauge at that length due to voltage drop being outside of NEC standards. After weeks of unanswered questions they showed the wire is rated for 50amps, but have not produced a voltage drop calculation that I've asked several times from two levels of management over 2+ months to prove that I can actually use the future capacity upgrade I paid for. Based on my experience, I will not use Murphy Electric again and would not recommend them to others.

I put out a Facebook quote and they responded, we set up an appointment for Darian and amber to…read morecome out. The pricing was super reasonable, they have great knowledge, and are super down to earth. It feels like your dealing with people and not a company. We hired them on the spot and they started the cleaning the first day. They send pictures after they are done so you know they were there, and the pool looks great!

I do not understand how there are so few reviews on here. Lemme tell you, these people are freaking…read moreamazeballs fantastic beyond the telling of it. We moved into a house with a dinosaur level of old hot tub, something was found to not work in inspection and the old owners had someone "fix it" through their warranty. They did not fix it, at all. That's a whole other story I'll spare you. It was later mostly fixed. Then everything started falling apart after we got our own warranty, and the company we found who were also great sold it and closed up shop. Recently I went to clean the spa to refill it, and noticed it was literally falling apart. I had to stop cleaning it as I couldn't, so I jumped on here to try and find help, most responses I got said they weren't taking on new clients. Enter DJ and amber. Heaven sent magical beings. DJ gave me a fair estimate to replaster and paint it, came back maybe 6 times in 2 weeks to get it all done, was beyond responsive, hilarious, fun, my doggie loves him, and he's the type of guy I'd 110% be friends with. I was away while he finished fixing it up, and got endless updates in text and picture form and appreciated it more than I could express. I recently got home and found out the company sent by the warranty to fix the heater and the pump did neither of them. So I called DJ and he said he'd be over in 20 minutes to take a look. This guy is my hero, and though the issues are still bad and we're still getting bs runaround responses from companies, I feel safer and better knowing that when it comes down to it he'll make sure everything gets done. After being screwed over and burned by so many contractors over the years, it's so incredible to find someone who goes beyond above and beyond to get the jobs done. I don't ever wanna use another company as long as I have a pool or spa in my yard in Vegas.

Oh where do I begin? The entire process gets a F grade from me…read more The highlights are...there was stagnant water left in my pool for weeks. There was cement left on the flooring and these guys decided to fill my pool up with water without fixing the issue even after I raised concerns several times , so the contractor had one of his guys dive in the pool to try and remove it with a wire brush...a disaster. I had the pool decking done and in less than a year and a half, it's peeling up. I have contacted them on several occasions and have been told by Scott that they will get to me soon. That was in December. I've called at least 3 times to get in touch with a manager and have yet to receive a call back. You will be impressed by the sales guy and disappointed by the work and response to your inquiries. I spent $20k on this and it has been one of my biggest regrets. I will update to let you all know if they actually fix my issue....I'm doubtful. Update...since posting this review....instead of explaining why my decking looks this way...they sent an email. Their "warranty" is good for 1 year. I spent $20k plus for a one year warranty. I've lived in this house for 13 years without issues with my decking. I've had this new decking for a year and a half and this is what I get. Last note...they didn't have the decency to take my calls. Very disappointing...If I were you I would hire someone else.

The company's representative, Scott was very responsive and answered all my questions. Hard working…read moreand extremely polite. It was too bad that we had to go with another company to do the pebble tec. Unfortunately, there are only a handful of companies authorized to do pebble tec. The experience I had with them throughout the estimate process was great and the price for the quartz was more than reasonable. If you don't have to do pebble tec, I would recommend them.

Excellent work here! The design was just what we wanted. The subcontractors were prompt,…read moreprofessional and diligent. I couldn't ask for a better pool construction experience.

My pool is totally finished and they did an outstanding job... 74 work days from start to totally…read morefinished!!! (And the last 10 days of this was waiting for Southwest Gas to hook up the gas.) Justin my sales guy is beyond amazing, fantastic communication throughout the entire process and his work ethic and helpfulness has been so wonderful! He even came back after all was finished to put my decorative mailbox back up, which was way above and beyond!