I can compare the price and services without making many phone calls…read more Yordan is very responsive and helpful ! Now they're taking care of my pool like a first class service. I'm happy. Thank you so much !

I'm wanting to give no stars because he had told me on three separate occasions he was coming out…read moreat a specific time and he was not here. I was looking for someone reliable to service my pool. But Jordan is not.. Maybe you will have better luck...

This car cut across cars already in the right hand turn lane and nearly caused a pile up with the…read morecar behind them when they slammed on their brakes and the cars in the right lane who were legally making the turn, who also had to slam on their brakes to avoid hitting them. I wouldn't allow such careless, reckless people anywhere near my pool or property

Scheduled my day around the pool consultation that I confirmed the day prior to service, only for…read morenobody to show up. When I texted the number to ask what the update was, I was told that the appointment was "removed from their system" then was offered to reschedule the original appointment for 4 days later. Horrible introduction to this company. Will not recommend to anyone.

I was experiencing problems with my pool pump which would randomly turn itself on and then off…read morewithin 30 minutes. I called the Pool Boys because of their excellent ratings on Yelp. I spoke with Katie, the receptionist, and also with Forrest the owner. He said he would come out possibly that same afternoon or the next day...which was the 4th of July by the way....to diagnose the problem. He was prepared to install a new pump if need be. I was scheduled for July 4th between 8:00-10:00 am. About 9:45 I received a call from Katie saying Forrest was on his way but running a little late. He arrived bout 5 minutes later. Great communication! He examined the pump and found that a switch on the panel box had been moved from manual to automatic and when he repositioned it back to manual, the pump began to run! He said I think that's the problem! He could have never told me that and installed a brand new pump and I would never had been the wiser! What an honest company!!! I would recommend them to anyone looking for a reputable company. They also have a pool maintenance service which I would definitely use if I didn't already have a reliable pool maintenance service! HIGHLY impressed!!!

So I hardly ever do reviews. That being said, this company is great in so many ways I can't even…read moredescribe. I've been with them for 20+ years. They have always been great - professional, knowledgeable, friendly, super nice, and the list goes on. They are super efficient with customer service. A+. And I'm a harsh critic. Family owned business. I highly recommend them. They also diagnose pool issues and come up with great solutions. Wow!!!!!!

Okay listen up people! I have been living in Henderson, Nevada for about 6 years now and I don't…read moreunderstand how Paul could have possibly gotten any bad reviews like I have read on his yelp page. This guy is only the second contractor to do exactly what he said he was going to do with the utmost professionalism . Not to mention how well he communicated from when he was picking up my new pool heater to when he was going to be arriving at my house. I am a retired Electrical Contractor and I understand the building process. Not only did he install my pool heater, He actually took it a step further and properly redid the gas line that had been unproperly installed the first time. He did it all for the exact price that he quoted me and did not try to upcharge the project as most companies do. I would highly recommend him and consider yourself lucky to have found him!

Used them for a little over a year, they were great at first and Paul was aware of all of my hot…read morepoints. Over time their service became terrible. Very disappointed by his responses to things and decided to no longer use them.

No integrity and shady. After taking time off work to meet with Scott Hill, owner, to get an…read moreestimate for deck repairs, he also offered other services that we needed. After sending the estimate to only 1 Board Member of the Association. They refused to send it to the other 2 for review. I received a return phone call from Melissa who said they are retracting the bid. I believe this is an inside SCAM. I will be filing a complaint with the State of Nevada Contractors Board as well. Update: Scotts reply is inaccurate: 1 Awesome Pool Solution retracted the bid when it was requested to be provided to all board members. They are clearing hiding details regarding that bid from the rest of the board. The solution is to send the bid to everyone. Apparently there is something "Shady". Avoid this company at all costs. 2nd Update: Again Scotts reply is inaccurate. The main reason his company was contacted was for deck repairs. Therefore the comment "to pull a permit for work completed by another party" is false. No deck repairs have been completed by any company. This back and forth is proof they have no integrity. I will get to the bottom of this "shady" behavior or perhaps the State Contractors Board will do the honors. Please dont waste your time with this company.

The team of multiple suppliers did a satisfactory job on work, including the acid wash, calcium…read moreremoval, rebar, water replacement, and Pentair re-wiring. However, the company struggles with organization on medium-sized projects, particularly regarding supplier coordination and communication. Customer service with Melissa did not meet expectations, as I had to proactively follow up via text and web messaging to get answers. I was also disappointed when Scott, who was a key reason I chose this company, became defensive instead of understanding challenges and the sequence-of-events. I had to manage and seek when vendors were coming out and when they arrived in the wrong order and at the wrong time. The pool materials was left out and the pool was left without chemicals and filter running with fresh water for 1.5 weeks. While I recognize it wasn't their responsibility to add chemicals; it should have been communicated and at least in working condition but they didn't want to come out again after they refilled the pool until Pentair technician came out to avoid another trip. While they pointed to my schedule, I was only referring to the programming portion as I communicated, not the critical need to get the system running immediately after filling the pool. I understand everyone is busy, but I suggest Scott seeks to understand the client's perspective before responding in such a manner to get folks on the same page. A positive shout-out to Lee, who is a Pentair whiz and was super helpful.

Our pool started to get algae and we needed service right away…read more Blue Dream was able to come out and fix our problem and point out other things that the prior company had missed or simply never mentioned. The owner is very informative. He wasn't stingy with his time or information. We really appreciated the prompt, professional and detailed service.

Good service, responsive and a great value for the service. Service for the week, month for my sparead more

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

We had been using this company for our regular monthly pool maintenance. Our pool was recently…read moredrained as part of a remodel and was scheduled to be refilled on Friday. I contacted him in advance and asked if he could come Saturday or Monday to get the water properly treated and balanced. He told me he couldn't come until Thursday. Since I didn't want a newly filled pool sitting that long without being properly treated, I told him I understood and that we would find another pool maintenance company that could come sooner. I then asked him to refund the unused portion of the $150 monthly service fee, since he had only performed one service that month. Instead of simply discussing the cancellation and refund professionally, the conversation became extremely hostile. He told me, "You pay thousands of dollars for a remodel, yet you won't pay me $200?" and eventually called me a "low-life" and said he "could wipe my ass with that money." I understand that there can be disagreements about charges, and I had no problem paying another company for the chemicals and startup service. My issue was the way I was spoken to simply because I chose to discontinue the service and requested the unused balance back. Unfortunately, after the way this situation was handled and the personal insults I received, I would not use this company again. Update after the owner's response: His response unfortunately reinforces the reason I decided to change companies. I did not cancel because I was looking for free service or because I did not want to pay for chemicals. My new pool company charges me $159/month, which is actually more than the $150/month I was paying him. They also charge separately for the freshwater startup chemicals, which I agreed to pay. I have no issue paying for services or chemicals. I changed companies because I was unhappy with the service and, most importantly, the way I was being communicated with. Even after I ended the service, the owner continued calling me "low-class" publicly in his response to this review. I think his own messages and response speak for themselves.

Worst pool servicing company. Owner Nick Tolbert destroyed my pool. He's completely unprofessional…read moreand unreliable. He cause serious damage and ghosted

I have been very pleased with Neighborhood pool service Nick my current technician, is very…read morethorough and always goes above and beyond and the weekly service I receive ensures that the pool is ready for use. My pool looks great. They are very reasonable..