Always great service. I had to wait 15 minutes, it was HOT in there but it was a very hot morning…read moretoo. Bathroom is always clean and much cooler back there than in the front with the big windows.

Came here and signed in and waited. It's my first time. I needed to use the rest room so she told…read moreme that if i needed to she'd have to take someone else before me; very valid. I didn't mind, it only made sense. I used the bathroom and sat down and within minutes, i was next. It was very fast, which i liked but worried me a little. I sat in my chair and I specifically asked for cleaning and not thinning them, whatsoever, as i always do anywhere i get my brows done.They offer threading or wax, i went with threading. I did brows, upper lip and sides. She worked very fast; within minutes, i was done. i paid and tipped and went to my car. Still in the parking lot, i look at my brows and notice that one side is thinner than the other. Brows are cousins not sisters, i know, but naturally. You can tell one was threaded thinner, and it looked like a mistake. I used my phone light to look closer and found a white line under my left brow that my right brow didn't have, showing how much of it was threaded off. I also saw hairs still in the middle and under both brows, so i went back in and told her about them. She told me that she didn't use her glasses so she didn't see, which i didn't like because for intricate work like that, you should use ur glasses. No biggie, she cleaned the random hairs. I then told her that she threaded too much on one side. She told me she didn't see it and they looked even to her. I got close to the mirror and used my phone to extend a straight line from one end tip of one brow to the other, and showed her how one is thinner. She told me she could make the other thinner to make them even; which not only confirmed the unevenness but also i didn't appreciate the lack of accountability. I told her i didn't want to do that and instead i'd rather wait for the other to grow out. I was hoping she was quick because she's been doing it for so long, but quick in this case meant rushing and nothing good comes from that. People make mistakes sometimes but i think it's important to take accountability and maybe don't rush. It's not a cheap service and it's important to do it right. I didn't make a big deal of it because with brows and hair, there's not much you can do, the damage has been done. I simply told her about it and showed her and she didn't say anything other than telling me she can make the other side thinner to make it even rather than apologize.

Mixed emotions! I've been getting my brows done at Define Brows and Spa for a year and everything…read morehad always been great... until today. I mentioned that I was letting my brows grow and only wanted a light cleanup, but they ended up making them way too thin and even took off a bit of skin between my brows. The place is good, but I recommend asking for the name of the person who does your brows and sticking with the same person each visit to avoid inconsistencies.

I haven't had my eyebrows threaded in years, and I had a good experience at Define! I came with my…read morefriend who is a regular. There was no wait, the threading was quick, and it was not as painful as I thought it was going to be. My eyebrows look nice!

I just felt the need to update my review. Here I am 3 years after writing my initial review, and 5…read moreyears after first coming to idolize. I have to admit there's been a couple times I've tried other eyebrow places out of convenience, and I regretted it. I will be coming to idolize for years to come. Since I've been a loyal customer to this business, I've had the pleasure of seeing Ms. Purwa. She's just the sweetest woman! She makes you feel so welcome and asks how I'm doing, and asks how my kids are. She even remembers that I have twin boys. I have to point out that my eyebrows look absolutely on point each & every time. She does it so quick, but that's the way I like it. Quick and fast and PAINLESS. I can be a big baby with pain so I'm grateful she is so good. Thank you Purwa for making me feel so welcome and making my eyebrows beautiful each and every time.

Always immaculate service and quality when Vaishali handles my unibrow. I go in with one and come…read moreout with two beautiful sister eyebrows. She always remembers me and keeps them thick; doesn't thin out like previous places I've visited. They moved upstairs next to the Apple Store and the new place is big, bright and gorgeous. Definitely threading is the way to go. Hurts for a few seconds but lasts wayyyyy longer than waxing & shaving combined.

Today was my second time visiting Chandnis on Creedmoor. It is close to home with very convenient…read morehours. I have been threading my brows since I was 16 and appreciate having someone who is skilled and can work with my very thick, curly hairs. Irshada did my brows and I am very happy with her work. She is precise and works very quickly. I have the desired shape I want and love the convenience of this location in the strip mall. The ladies here are always pleasant and you never have to wait long. Love it.

As a brown person from New York this place is average. It's very hit or miss and sometimes I have…read moreto go home and fix my eyebrows.

TJ is awesome! I…read morehave come her to get a Brazilian wax 3 times now and I love it! Appointments are easy to make and I've never had to wait. The studio is always spotless and inviting. Her prices are virtually unmatched for the service you receive. First time customers can get a Brazilian for $25 and regular price is $39! Now if you've ever gotten a Brazilian Wax you know it can be hella awkward, uncomfortable, and sometimes even painful, but TJ does an amazing job. She is extremely professional and has a great bedside manner. She makes you comfortable from start to finish. Although I have high pain tolerance I still find her to be much less painful than other waxes I've had in the past. This location is in a small shopping center off Glenwood Avenue, but away from the busy Crabtree area. Parking is shared with the other businesses, but I've never had an issue getting a park up front. I highly recommend and plan to return!

TJ was great and I will definitely be going back here…read more I went in to get waxed- didn't have to wait a minute, the place was spotless, and she was both fast and really attentive to detail. Also she somehow managed to make the whole thing less painful than it usually is, at least for me. The place is easy to find, and I thought her prices were very reasonable- had walked in with a Groupon but am certain I will go back as a repeat customer, even at the slightly higher rate.

Very quick and did a great job. My brow technician was very friendly. Will definitely be coming…read moreback!

10/10! Very friendly and did a great job cleaning up my brows without taking off too much. I will…read morebe back!

I can't give Kelsi enough praise! I got a brow tint and wax for an incredibly reasonable price, but…read morebeyond that she really took the time to asses my face shape, hair color, and my desired look in order to get everything just right. I have light brown hair but naturally blonde eyebrows, and was having to darken them with makeup any time I wanted to look at all put together, but thanks to K brow now I can jump out of bed and run errands while feeling confidant in how I look. Especially with mask wearing these days it's so nice to feel that little boost from a nice brow. Kelsi takes her time to figure out exactly what will look best on you and confirms the shape every step of the way, and is SUPER gentle with the wax. I've been a patron at a "big box" waxing chain for years and I thought my eyes were just watery, turns out they were just far too rough! Cleanliness and safety are top tier, parking was easy and the building was quiet. No worrying about a busy waiting room since she only sees one client at a time unlike other studios. I was on the edge about brow tinting, but now it is a definite part of my self care routine!

Kelsi is incredible! She is very personable and attentive to all of her clients needs and wants…read more She is so talented with eyebrow wax and tint. & I love the prices!! I wouldn't trust anyone else with my eyebrows!

Recently I visited Tia for Brow Lamination and sculpting and I'm a very satisfied client…read more Lamination is like a relaxer for your brow hairs. Brow lamination takes your curly unruly or thinning brow hair and smoothes it out with a keratin treatment while also lifting the hair in a more vertical direction. The end result is super smooth brows that look like you have brow gel on them. I've been going to Tia since September of last year and I've seen tremendous improvement with growth and shaping. Prior to relocating I always had my eyebrows threaded in New York. I struggled for years with shape and growth that I was unhappy with. Tia is a blessing to brows ! Her studio is clean, posh, comfortable and always smells amazing. She even has a heated blanket for her spa table ! She does it all! Lashes, micro blading,..lamination, brow and body waxing galore ! Try her. You won't ever look back.

Okay... I don't trust anyone with my eyebrows and I hadn't…read morehad them shaped in over 10 years. I usually just pluck the strays and fill them in to create a shape. One day I just looked in the mirror and thought, " I give up." My brow hairs are just so long and curly and weren't behaving. I went on Yelp and found fabulous reviews of this place. Online scheduling is so easy. I think I've been here 3 times in the past 9 months or so. Each time has been a pleasant experience. Tia has been on time and very welcoming. She exudes confidence and professionalism but very down to earth too. Her office is super clean and organized. I completely trust her with my eyebrows. Tia doesn't try to up sell you either. I plan to continue coming back. Please check her out. There's plenty of parking too.

Claudia at Salon 021 is an absolute gem! I'm extremely picky and meticulous when it comes to my…read morehair--I want that perfect balayage dimension with long, blended roots that can go months without needing a touch-up. Basically, I want to look like a Victoria's Secret Angel from morning to night, and Claudia made it happen flawlessly. Just look at my color! Claudia's talent is unmatched--she gave me the bounce, dimension, and low-maintenance glam I was dreaming of. Not only is she an expert at her craft, but she's also such a sweetheart and incredibly accommodating, making the entire experience a dream. If you're looking for that bombshell look with an angelic touch, Claudia is your girl! Seriously, don't hesitate--ask for Claudia at Salon 021. You'll leave feeling like an absolute superstar.

I have been with Lynn for a few yrs. Great colorist wonderful and friendly environment. Very…read moreaccommodating. She is off Glenwood.

Love it. My experience was great and my tech was very skilled. My lashes looked natural and lovely.read more

Professional, clean, relaxing & high quality services! Just GO!…read more Lashes and brow lamination, pictured!