Well I've been looking for a place to store my race trailer for a few weeks now and I ran across…read morethis little place not a mile from my house. The sign out front said "VACANCY", so I quite literally thought it was a sign from above. Well I called on Monday afternoon and didn't get anyone, so I left a message. They called me back the following day and the owner/operator Wayne told me a spot would be 55.00 per month. I told him that was a bit high, and went about my day. Well after getting busy for the week and neglecting my duties of looking for a spot I called him back and offered 50.00 per month and I'd pay him in cash for the next 3 months. He declined and told me his price was set. I called the next day and told him I'd take a spot for a month. He told me he wouldn't be at the business that day and to come by tomorrow after lunch. I found it strange that he didn't keep actual business hours but still answered the phone during the work day. Needless to say, I called him at 2pm the following day and he lit into me about not showing up earlier in the day. We'd never set a time and he wasn't specific about when to come by so I apologized but he told me to do business with someone else and he didn't want to do business with me. Basically, these guys are a mom and pop storage place run by a jackleg, cranky, old, quazi senile man who doesn't like to stay at his office nor does he like to provide any level of customer service. Best of luck to them because I found storage from another place for half their price a mile down the road and the owners are super nice. Stay away from this place.

I had a complete opposite situation than the 2010 review. I called Little River's number as listed…read moreand got through to the owner, Mike (not Wayne, so perhaps it's a new owner?). He and I chatted about what I needed (a space for an RV). He quoted a price and actually lowered it when he realized we desired a longer term (not just a month or two). He wasn't sure of what spaces were available so he told me to email him as a reminder. The next day I had my answer and they even measured the spot to make sure our RV would fit. Overall I am pleased so far!

It was a pleasure to work with Laura the on site supervisor of the facility…read more She will take the extra step to make sure you are happy with your space! She help makes your experience a smooth one!

I'm so pissed! this place has raised my rent 3 times so I decided to move my stuff. I have a truck…read morerented and mover's scheduled. Show up and Pub Storage has changed my lock with NO WRITTEN NOTICE!!! I have never been late on a single payment and my stuff has been here for 2 year. Now I have to schedule a move out. The property manager is impossible to reach. Every attempt to call the property manager results in an endless loop of automated system that never gets you to a person. This is not the first time I've had a problem with this rental and the customer service is always a nightmare. Stay away!

The self car wash didn't register that I had wash credits after I swiped my credit card. So I had…read moreto pay cash. Then I see on my bill that they charged me $20.00. I'd be wary of using their credit card swiper.

this place took my money for a ultimate way or what the highest was. That was 16$ dollars so I went…read moreback around and and scanned the qr code and downloaded the app for the free 10 dollars. tried that and it Still didn't work. I recommend not to go here. this place is a scam(atleast the car wash part) haven't checked out the storage.

Absolutely horrible! I rented a unit and when I got there on my 'move-in' day, my gate code didn't…read morework. Tried it multiple times, but the gate keypad was telling me the number wasn't registered. I tried the kiosk in the office, but the kiosk wasn't working at all. The 'call' button on it was unresponsive. I tried calling the number from the mobile app, but it immediately told me "No routes found" and hung up, like it was an invalid number. Left and went home, got online and looked up another number for them. Called it, and when prompted, I selected the option to "Talk to property manager". It again, immediately went "No routes found" and hung up. I then tried the chat feature on their website. When I told it my gate code wasn't working, the oh-so-helpful script they have running tried telling me how to find the gate code. I already know what the gate code is, and it just isn't working. It's pretty obvious that, despite me PAYING for the storage unit, they never actually activated the gate code in their system. I selected the option in the chat to talk to an agent, this is at 4:30pm Eastern on a Saturday mind you, and their chat responded that Agents are only available from 5am - 6pm Pacific. 4:30pm Eastern = 1:30pm Pacific. Edit: I finally got a hold of an agent on Monday, and he was absolutely terrible! I explained what happened to him, and how I tried the phone number and the chat support, and they weren't working, and he basically called me a liar and said that, since I didn't contact them the day it happened, they wouldn't refund me. Absolutely inexcusable customer service! I will adjust my review slightly, because one of my complaints was noticed by a Public Storage district manager who reached out to me to apologize and offer a full refund. I do appreciate her making the effort to make things right, but they do need to have some serious re-training of their customer service. If you get in a chat with "Jimmy" Jiro G., you may as well just end the chat and retry and hope you get a better rep next time.

Signed up for a storage unit in January - in April I got a notice of a 90% increase!!! A moderate…read moreincrease over an extended time I could find reasonable, but almost doubling 3 months into an agreement is both excessive and deceptive. Tried reaching out to customer service to see if that could be rectified, and received a runaround, and just canned responses about it being a monthly price agreement subject to increase with 30 day notice. I call BS - this was not an adjustment based on market conditions. It is obviously a planned business practice following the old pattern of Bait & Switch, and a reliance on complacent clients to simply accept the change without argument.

I am disappointed to see that this U-haul has a 1 1/2 star review…read more I reserved 2 U-Haul Boxes to transport containers from state to state. I had the pleasure of speaking with Stefan on many occasions. I had so many questions and he was very patient, knowledgeable, respectful and kind. I can't say enough about how wonderful he was to deal with. Stefan made this tedious task a good experience. I definitely recommend this U-Haul Store! Thank you Stefan!!!! And a shout out to Byron, Holly, and Javier who were just as nice. Great team!!!

If your sign says "open until 7," your doors shouldn't be locked at 6:40. This is very…read moreunprofessional.

My expireance at public storage on Emma ln in Woodstock ga has been great .the units are and…read moregrounds are well kept .Carla is always willing tobe help full and and is knowledgable regarding public storage.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Kelly and Tiffany are really great. So helpful and understanding. The units are always clean and…read morethe team, "The Dynamic twosome" are the best. They care about the customers and it shows. As we moved out they were so helpful in suggestions and made the move that much easier. Thanks for the great support. We highly recommend this storage facility. Dennis & Cindy unit 2013 .

I would not store here, cold customer service, high prices, trash on lot, and hard to get your…read moreaccount information. Said they give $50 for referral had to ask 3 times and still didn't get it. I do not recommend this place

I recommend to avoid this place. Storage places gradually increase your rate as you go. But, this…read morelocation is the worst I've ever dealt with. You'll go from $100, to $200 after 3 months. Then, go from $200 to $275 after next three months. That's a 175% increase in only 6 months. I have space at another space shop self-storage (on Buford Hwy) and they were good about their rate increases, only doing it in batches of 10%. At any rate, all these storage places do this. (Their mindset is that the increases won't be enough to make the hassle of moving your crap worth it). This particular on is the worst I've ever experienced. Plenty of more reasonable options in the area, so avoid this one.

We are so pleased with this facility! We couldn't have asked for a better experience. The owner is…read morekind and honest and doesn't try to scam you out of your money! If I could give more stars I would!

From the owner: We are located in Woodstock and have room for you! There are 12 different unit sizes to fit your…read moreneeds. This is a fenced in, well lighted, area under video security for the protection of your property. Padlocks are available at the office