this is the best place to get your passport photos taken.,…read moreashley was so patient and so so professional when she took my pictures for my british passport and i was so happy with the results. they are the best! great store as well filled with wonderful cards, and many other original gifts. will continue to go there in the future for other items. wilma g.

Had such a good experience here today with a young woman who notarized a couple documents for me…read more It was quick, professional and a great fun and pleasant atmosphere . I got the vibe that the two people working there actually like their jobs. Even when store being close to closing they did not make me feel rushed what so ever. I'll definitely use them again.

I have been a customer since 2015 and i refuse to have packages delivered elsewhere. The customer…read moreservice is superb. Particularly Fernando, Jesus, Miguel, Daniel and Eli. They work so well in tandem ensuring that my packages are delivered and communicated to me. Thank you Box City for your continued support.

Updated Review: Eight days ago I was in this store having no prior experience of knowledge how…read moreparcel service worked. Today it arrived in Texas from California. I'll definitely send more out using USPS from your store.

Very professional and kind person .very organized and clean inside.the people work there are very…read morehelpful.

Robert and the team are so friendly and knowledgeable. I have great confidence in them.read more

Very clean and well maintained self storage! We have stopped here to use their dump station at…read moreleast three times. ($20 cash) Chuck is very friendly and it's easy access with our 5th wheel.

Andy has stellar customer service! He is knowledgeable, friendly and helpful. He made me feel…read moreconfident in using SoCal Self Storage. The facility is clean and secure; however, Andy was the deciding factor in my choice to go with SoCal Storage. Andy is just a great guy and I highly recommend going in and seeing him if you are looking for a storage unit.

Consistency is important when it comes to customer service and Jimmy at this UPS Store makes it…read morehappen. He is helpful, polite and all about customer satisfaction. He patiently teaches his customers how to use the UPS self service package check ins as well as patiently answering customer questions. Thank you UPS Store for being here and for this most valuable employee.

STORE 4296 should be REPORTED to UPS corporate…read more Unfortunately, this is one of the worst UPS Stores in Westlake VIllage or even from here to Downtown Los Angeles, and that's saying a lot because I go to many locations. The biggest issue is the owner, John. He is consistently rude and unprofessional, which clearly explains why so many reviews mention his poor customer service. I asked for his name and he flat out refused, saying, "I'm not telling you." That alone says everything. So immature. This location nickel and dimes customers. Unlike most UPS Stores, they do not tape boxes BUT instead SELL YOU TAPE. For a UPS Store, this feels cheap and unnecessary, especially when other locations tape boxes without issue. They also do not scan packages at the counter. You are told to go do it yourself at the kiosk. Yes they'll help but c'mon just scan a few boxes at the counter when the store is empty! When I placed my boxes on the counter, John removed all of them and put them on the floor, saying customers needed the counter space. The store was EMPTY, one of the slowest locations around because of the owners' terrible service... What makes this even more frustrating is that the younger employees are great. They are polite, helpful, and professional. If the owners stepped back and let the young people who understand service run the place, this store's reputation would improve instantly. Unfortunately, the two older men who run it, including John, are a problem. I now go out of my way to use other UPS locations. Better service, faster experience, a little more understanding customers should be provided tape, and no attitude.

Great selection and great customer service! They helped load my car and they give you a refund on…read moreunused boxes

great selection, fair prices. Staff was helpful and friendly. Just helped me find what I needed,…read moreno pressure or upsells. good stuff.

Greg and his team were very friendly and efficient. They got the job done in no time either not a…read morescratch of damage to the furniture or the apartment. I'd highly recommend them, and will be using them again for my next move.

They moved me from Long Beach to Simi Valley and it was flawless. Tim and Roman were very…read moreprofessional, kind and strong :). The company communicates well and I would highly recommend!