The office personnel are fantastic. In today's world customer service is not a priority. The…read morecustomer service provided here is always top notch and people like me appreciate it! Staff is knowledgeable and able to answer questions, provide detailed information about the rental agreement and costs. Very upfront with no hidden fees. I have yet to go into office and not be greeted with a smile and positive energy from staff. Very refreshing and it makes me feel good about leaving my belongings with them. They actually care about what they do.

Great service, reasonably priced, sells all kinds of packing materials. Went in there yesterday to…read morebuy boxes for a project and the manager was super sweet and understanding.

I had made a reservation online for a unit at the 8230 N Dale Mabry Hwy. Tampa, FL . When I went to…read moremake a payment to register the space I had difficulty making the payment online. I called the office and spoke with Shelly who help me with signing the agreement by phone. She resolved the issued and helped me step by step to get me to the payment section after signing the required documents. She was very patient.

Signed on a storage unit today. Overall, no major issues. The facility is clean and well…read moremaintained. They have drive up units and climate control units inside the building. The young lady at the office was very nice and completed my lease very quickly. The unit roll up door opened very smoothly, inside unit was clean as well, and the location is convenient. Few things to take note of: 1. They will automatically add their insurance fees with no option to opt out for the first month (1st month is free). Now, If you have your own insurance, you will have to cancel theirs after 1st bill. I guess it's done since they count on clients forgetting to cancel later.. It's just as tricky as auto renewals that I always forget to cancel. 2. Bring your own lock or you will be charged extra - They use a regular pad lock. 3. If you get an indoor unit, DO NOT leave the office before asking for the exact location of your unit, for directions, and which entrance is the closest one. Trust me on that! If not, you'll find yourself lost in a maze, with no signs anywhere and the isles paths makes ZERO sense. There are at least 4 different entrances to this building and I think I walked in and out every single one of them, took multiple different elevators, and moved my car 3 different times trying to locate my unit. It was a great workout for my 72 years old muscles - yes I still have some God bless :) 4. Just as there was no sense with isle path numbers, no sense with the gate code either. Normally storage facilities gate code will be a combination of your unit and last 4 of your phone number. Here it's just a bunch of random numbers so don't lose the sticky note handed from the representative with your code. You will need it for both enter and exit. They really need to have signs on every entrance and inside the building before each isle. They should provide guidance to new clients on how to find their unit as well. There were 2 other people lost in the maze just as I was.

Truly recommend this place. I needed a storage unit quickly and had one within 20 minutes. Mike is…read morekiller, he was super friendly, helpful, made sure I had everything I needed. I was lacking a lock and he knew I was moving stuff so he went down ans grabbed one and left it for me at my storage unit and told me don't worry about it and just call tomorrow to pay him for it. The location is convenient, easy access, and unit work perfect. Mike made this whole process so easy. I'd definitely recommend this place

This is one of the best storage units I've rented from (and I've rented from at least 8 or 9 over…read morethe years). Mike the manager is very responsive, friendly, and helpful. I submitted a request online in the morning and had a unit within an hour. (Would have been faster if I had gotten there sooner.) The process was simple and fast. The unit is located above my building and is easy to access, feels safe, and is clean and dry. Would definitely recommend!

Very helpful and friendly staff. Went above and beyond to help me choose the right unit size…read more Couldn't be happier with the overall experience. Thanks US Storage Centers!

I DO NOT recommend THIS LOCATION. Recently over 40 Units broken into (see images). Property changed…read morehands. Memorial Day broken front door AGAIN. NOT SECURE - no guard on duty - wide open. Tried to contact 4 different numbers Memorial Day - no response. Hit security button - no response. YOU DECIDE. Contacted management following day: "They are working on it and it was a tenant who broke the door." I recommended that a security guard be placed on duty when this type of security breach occurs. USN VET - CC (I pay approx. $183 for unit by auto pay - but obviously I am not getting the security that I THOUGHT ...I am paying for).

Misunderstanding. Company made it right. All good. Worked fine for a parking spot for a few monthsread more

looks can be deceiving, would not recommend storing anything at this place, they price hike your…read morestorage after the deal they offer you ends, the unit price is double sometimes triple the amount of other storage units in the area, and the manager has horrible customer service, if you don't pay on time they will try and charge you for late fees that are extremely high, stay away from this place if you value your belongings.

Used secure storage to store my boat. I have had nothing but great experiences with Secure Storage…read moreand their team. They have a lot attendant who lives on the property and monitors the lots throughout the night. He was also very helpful in getting me in my space and has helped me several times since then. I chose this option as it is closest to the boat ramp on the causeway. I highly recommend them!

From the owner: Secure Storage offers reliable and convenient storage solutions for all your recreational vehicles…read moreand trailers. Whether you need boat storage, RV storage, car storage, or even jet ski storage, we have you covered. Our outdoor storage facility provides ample space to securely store your vehicles, while our enclosed trailer storage ensures maximum protection. With our top-notch security measures in place, you can have peace of mind knowing that your valuable assets are safe and secure. Choose Secure Storage for all your storage needs!

To the Manager, I…read morewanted to take a moment to recognize the professionalism and courtesy I've experienced at this storage facility. The facility is well kept, the staff is helpful, and it's clear that management takes pride in taking care of customers. Good customer service goes a long way, especially when someone is dealing with a lot and needs a place they can depend on. I appreciate the time and attention given to customers and wanted to make sure that was acknowledged. Thank you for running a facility where customers can feel respected and taken care of. It's genuinely appreciated.

This location is just awful. Huge rate increases every few months. Customer service is awful. There…read moreare so many better options around this location for storage. Do yourself a favor and find different company and location. They charge maximum amount for minimum service. I reserved my next year with Extra Space Storage, better options, prices and staff.

Amazing customer service! They are very helpful and accommodating. We were able to do everything…read moreonline due to Covid which was a definite plus. They also have proper safety measures in their office. Workers wore facemasks and there were plastic shields up too. The whole process was very smooth and I would recommend this facility to anyone looking. I shopped around and they are the best priced. Plus the first month was free!

They keep raising my rent, and the quality of the place keeps going down. The air conditioning is…read moreusually not on all the lights are burnt out and there's trash all over the property and sometimes homeless people sleeping outside and every time I've asked to bring it up to management I've gotten no response. I've been told somebody from management will reach out to me, and they never do. there are way too many options out there for self storage. Don't waste your time with this one.