Box City in Pasadena is the place to go! My husband and I have specific needs for the dimensions of…read moreour boxes for shipping and we easily get whatever we need here. Customer service is incredible. Everyone is kind, attentive, helpful, and assisted us to find exactly what we were looking for. The prices are good as well. George, the manager, made us feel like valued customers. I would recommend them to anyone.

Update: I called as the response said and left a message. No response. Went to the shop and they…read moretold me nobody monitors the yelp. So, Seriously, these guys suck. They'll troll you if you have any issues with their business and present as though they care but they don't. Just this shop though. The Pasadena one is fantastic and the employees are knowledgeable, and nice . But because of this shop, we moved our business away from box city entirely. We used to buy hundreds of boxes but this behavior is unacceptable and underserving of patronage.

This is my go-to UPS store in the pasadena area. They are usually very busy, but the team here is…read moresuper nice and very helpful. I've mailed hundreds of packages through this UPS Store and never had one get lost. They have self-scan stations available if you don't want to wait in line and have labels on your packages already. This saves me lots of time. The only issue at this location is the parking can be as busy as a costco, and the lot is somewhat small especially with a Trader Joes now sharing their lot. Not the store's fault though.

We generally go to this store because it's close. Lately we…read morehave had to notarize quite a few documents for retirement reasons (pension packages). We booked an appointment online through UPS for the notary. The appointment was for 2 pm. We arrived at 2 pm to be informed that we would have to come back around 3 pm because the notary was at lunch and they are short staffed at the moment. I said, "But we made an appointment for 2 pm." "The notary is at lunch, come back." Not an apology for wasting our time and scheduling. In fact, why have a scheduling system at if you aren't going to use it or adhere to it? Would have been nice to know something before we got in the car and drove all the way to this location. If you can use automation to send out reminders, you can use that same automation to contact your customers of changes in scheduling. Otherwise, what's the point?

Their response for my request for a quote was within the same day. A man named David called and was…read morerefreshingly honest about costs and consulted on some of the other quotes I got and gave me tips on how to scope the market. A lot of the quotes I got previously lowballed me, had hidden fees, and were moving brokers. After talking about what I needed to move David actually recommended I take a third party pod site for the cheapest and safest option considering my short timeline. He didn't try to sell me something or persuade me to their company he was just honest and I really do appreciate it. When I move back to California they will definitely be on my short list to call. If I ever do need to move and use them I'll post an update

I was recommended this company as I needed some furniture moved last minute and wow!!! I was quoted…read moreand they were at my doorstep, supplies and all, within a few hours! The job was well done - professional, efficient, and ensured my items were well protected. I will confidently recommend this company to anyone and I will certainly use them again when the time comes. Thanks again David!

Luis and Saul were on time, efficient, and very careful with our furniture…read more They were able to navigate a very difficult narrow street!

Luis, Jose, and Luis took care of my wife and I moving long distance from Redondo Beach to…read morePasadena. This team was professional, extremely quick, and went above and beyond to help with things they weren't even responsible for like helping me disassemble furniture. I can't recommend them enough, well worth the money.

Staff was very friendly, units are clean, and facility has useful features like the loading dock…read moreand pallet jack.

I picked this faculty for location, but I'm thrilled about the friendly service, cleanliness and…read morevery organized oversight which is apparent. Jay was extremely helpful in finding me the right unit for my needs.

This place is so convenient, especially for returns from shopping online. Very hardworking staff. I…read moreliterally handed my untaped (but packed) return with the the untaped label and the gentleman behind the counter assembled it and sent it out that day. Cost to me: Zero.What more could you want?

Fast, friendly service. I literally needed to send one package by FedEx, one by UPS and one by USPS…read moreso it was convenient. I had to package up one of them and staff took care of it for me for a small cost. Parking in the rear was really convenient because street parking is difficult around there.

I went in simply to ship a box and was honestly surprised by how rude the female employee working…read morethere was. I accidentally walked up to the counter before she was ready, and instead of politely letting me know, she immediately gave me attitude and raised her voice at me. It was completely unnecessary and made the entire interaction uncomfortable. She honestly embarrassed me in front of the whole store. She seemed genuinely miserable to be there, and unfortunately, she made sure I felt it too. I definitely won't be returning to this location. To the ownership of this UPS Store: customer service matters. A simple "Hi, I'll be right with you in just a moment" would have been more than enough.

Service at this UPS is outstanding. The service they provide for express package deliveries is…read moreexceptional. The value for services varies from high to low depending on what service you need. I needed to send an order return of some hats I purchased back to TEMU and it was very easy.

I just used this company to move my mom from the west coast to the east coast. She had lived here…read morefor 25 years and had collected a lot of stuff that she wanted to take with her. Mazi and his team made the move so easy for her. They came to her home, packed for her, and moved everything out from the third floor apartment to be palletized and shipped. Everything was wrapped so perfectly, down to the last light bulb. Her computer, dishes, pictures, furniture, etc. arrived safely, right to her door, on time and undamaged. Further, Mazi gave us multiple options for transporting everything, to make sure we got the best value and price. I can't say enough good things about this experience. Moving is so stressful to begin with, I highly recommend you let Mazi and his team handle your move from packing to delivery so you can relax and take care of the other details.

This shipping company is outstanding and very reliable. We had great service. We shipped a 100…read moreyear old antique school bell from Alhambra, Ca to Miles, TX to their Heritage Museum. They sent us pictures as the bell was being crated. They asked if we needed a truck lift for the delivery which we did. We will definitely recommend this company to all of our family and friends. Extremely satisfied as the bell reached it's destination today.

They have every size box you could need along with all the supplies. They have a rewards program so…read moreyou can also earn discounts towards future purchases. The staff is incredibly helpful.

Everyone's super helpful and they carry just about any box size you need. The prices are good.read more

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.