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    Extra Space Storage

    1.0 (1 review)
    Open 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    9 months ago

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    Packsen Moving

    Packsen Moving

    (26 reviews)

    booked this moving company after getting a quote and having everything confirmed weeks in advance…read more They said they'd reconfirm the date and time closer to the move. On moving day, I tried calling them repeatedly for over 45 minutes. Every call went straight to voicemail. When someone (claiming to be the owner) finally picked up, he sounded completely confused and asked where the movers were, as if I had any idea. He said he'd call me right back to sort it out. That was the last contact I ever had from them. No callback, no explanation, no movers, just total silence. This level of unprofessionalism is unacceptable. You can't run a service business, confirm a job, then fail to show up or even communicate on the day it's supposed to happen. It's not complicated. It's literally the bare minimum of showing up for a labor job, and they couldn't manage that. Thankfully, Veterans Movers saved the situation at the last minute. I reached out in a bind, explained what happened, and they responded quickly and professionally. They arrived on time, handled the move efficiently, took good care of my belongings, and charged fairly without any surprises. They turned a potential disaster into a smooth, stress-free experience. If you need movers you can actually count on, go with Veterans Movers. They deliver what they promise. To the company that left me hanging: This kind of behavior damages trust and ruins people's days. Do better, or don't take bookings at all. 0/5 stars if I could give it. Steer clear.

    After one company botched the job, I hired Camouflage to come finish it properly. It involved…read moreassembling and moving parts of a large waterbed. The guys arrived on time, and followed our instructions, even though that was VERY challenging, considering that neither spoke any English. They were really nice and polite, though. Bottom line, I would hire them again.

    Move With Us - Loaded Uhaul

    Move With Us

    (18 reviews)

    Terrell Heights

    Update 2/14/2024:…read more Well, unfortunately, re-assembling our bed did not go well, to put it as kindly as I can. I'm a pretty straightforward person so I'll just tell it like it is. Ben and Pavel arrived on time, and got to work on the bed. All of the hardware, except for one L-bracket, was there. I ordered a new L-bracket, and it was on the way from Wal-Mart, set to arrive within 2 hours. Anyway, Pavel did most of the work on the bed. He was kind of rushed, and didn't seem to take much care with what he was doing. I could hear him drilling, and could also tell he was stripping screws. They didn't come with tools, but we had all that here anyway, so they used our tools. My husband happened to come home early so he could help them out. He's assembled that bed a few times over the past 25 years, so he knows how it's supposed to go together. First, he told them that the canopy goes on last, after the bed and headboard are in place. Pavel still kept trying to attach the canopy pieces, although I had told him the same thing. He told me that the canopy will the support the bed frame and everything else. I shook my head, explaining that the canopy really doesn't support anything, although it does attach to the frame. The frame and drawers support the entire structure. He noticed that Pavel, who was doing most of the drilling, was not doing it right. He was drilling holes where no holes were needed, and when Rob tried to explain to him how it should go together, he was met with silence. Pavel told me he knew how to build things, but I explained the if this thing isn't put together right, it could end in disaster. For example, the boards weren't properly in the frame, and things were quite misaligned. Pavel wasn't very mindful of certain things, like the heater cord/sensor being under a board, and it being pinched. I pointed that out, but fixed it myself. Pavel really didn't seem to listen. I even downloaded instructions on how to put these things together, and Rob went in to show him, but he didn't seem interested. When Pavel told me that he ran out of screws we knew that it would be best to not have him complete the job. He shouldn't have needed any. I was tired of trying to explain how it goes, and my husband was, too. I wasn't going to risk further damage to my bed, or worse, disaster due to improper assembly. Once the bed is disassembled and all the hardware saved, there should be no need for new hardware. I am attaching some pictures and a short video explaining what was wrong in that area. The guys were polite, and they did move a dresser and a nightstand back into place, as well as a bookcase and some books. However, the main thing for which they were hired yesterday, the bed, didn't go well. Pavel was trying to build the bed, rather than assembling it. Original Review: I had a rather unusual job, and due to some unforeseen circumstances, I needed some movers ASAP. We are having new floors installed, and needed help disassembling an enormous canopy waterbed and moving some very heavy furniture out of the rooms they were in. In desperation, I reached out to Tom with Move With Us, and he quoted me a very reasonable price and sent a couple of guys over immediately after the job they were currently working. The two gentlemen arrived exactly on time, and were very polite. They did everything we needed and more. Nothing was broken or damaged. This is one of the best, if not THE best, experiences with movers that I've ever had. I will need to have all the stuff put back the way it was, and I will definitely be contacting them for that.

    These guys are AMAZING!! Want to talk about attention to…read moredetail, arriving on time, completing the job ahead of schedule and being beyond professional- they check all the boxes. After a very stressful move to San Antonio from Chicago, they truly saved the day. Without a question the best moving experience I ever had. 5 stars, but you deserve 5000000. Thanks again!!

    Meticulous Moverz

    Meticulous Moverz

    (20 reviews)

    Brandon was courteous and professional all the way through the process. He was responsive and…read morecommunicative which is why I chose them. Im glad I did because I ended up packing ahead of schedule and he and the team were able to get my move done a day early with one day notice from me. I was so thankful because then I had more help from my family to unpack. They wrapped everything well and nothing was broken, which wasnt the case with my movers I hired for my last move. I will say the crew (not Brandon) did start to get tired and off track toward the end but ​ended up completing about 30 minutes ahead schedule of my quoted price. I fear if we would have only had two movers we wouldn't have been able to get it done in 6 hours. (3 Br 2 Bath 1600 sq foot house) All to say, three movers was the right call for this size project. Thanks! ​

    We hired this company (specially Brandon) to help move our belongings to our new apartment. I do…read morewant to start by saying the team was very friendly and accommodating, especially when we ran into unexpected issues with our leasing office not giving us keys when previously agreed. They were patient and worked with us through that situation, which we appreciated. Unfortunately, that's where the positives end. Despite being told multiple times that the truck was "fully loaded," we returned to find several large items still left behind in our garage (see photo). These weren't small or easily manageable things -- they were exactly the type of items you hire movers to handle. At no point was it communicated that anything was being left. That's the biggest issue. If something doesn't fit or can't be taken, that needs to be clearly stated in the moment -- not discovered after the fact when we have already paid ($1100+) no longer have a way to transport it ourselves. What made the situation even more concerning was the complete lack of communication during the move. At one point, we lost track of them entirely (no response for nearly an hour)... as a result my partner ended up having to drive (12 minutes) back to the old apartment to find the truck leaving, then had to follow it for an extended period of time due to genuine concern about where our belongings were going. There were multiple wrong turns, and later the explanation given was that one phone had died and the other was in the back of the truck and couldn't be accessed. All of this happened while they had our garage door opener and full access to our home, which only added to the stress and concern. No customer should be put in a position where they feel they need to monitor movers to ensure their belongings are safe. We understand that moving days can be hectic and things don't always go perfectly, but clear communication and follow-through are the bare minimum -- and both were lacking here. While we appreciate their friendliness and flexibility, the job was not completed as expected, and the lack of transparency left a bad impression. If you use this company, I would strongly recommend confirming in person that everything is actually loaded before they leave. We won't be using them again.

    Extra Space Storage - selfstorage - Updated May 2026

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