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    Extra Space Storage

    1.0 (1 review)
    Open • 6:00 am - 10:00 pm
    Updated a few days ago

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    2 years ago

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    Emily S.

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    Veteran’s Best Movers - Lakeway, Texas!

    Veteran’s Best Movers

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    I can't say enough good things about Veterans Best Movers! From the moment they pulled up, the…read moreentire crew was professional, friendly, and respectful. Each person took the time to introduce themselves, learn our names, and shake our hands, and that first impression really set the tone for the whole move. They took incredible care of our home and our belongings. They covered the doors, protected the floors, and carefully wrapped and covered all of our furniture before moving anything. It was obvious that they weren't just trying to get the job done, they genuinely cared about doing it the right way. They even finished ahead of their estimated time, which was an awesome bonus! As a veteran, I especially appreciated how well they took care of my family and us throughout the entire process. They even offer a veterans discount, which was a really meaningful touch.

    Kyle and Alex were moving someone into the apartment complex where I live. While they were waiting…read moreon the couple they were helping, they noticed my friend and me struggling to get some couches up to my apartment and offered to help. Before I knew it, they had carried my old couches out and moved the new ones upstairs. I tried to tip them for their help, but they wouldn't accept it. I truly appreciate their kindness and willingness to help complete strangers. It's refreshing to see there are still good people out there who step up when someone needs a hand. Thank you, Kyle and Alex!

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    booked this moving company after getting a quote and having everything confirmed weeks in advance…read more They said they'd reconfirm the date and time closer to the move. On moving day, I tried calling them repeatedly for over 45 minutes. Every call went straight to voicemail. When someone (claiming to be the owner) finally picked up, he sounded completely confused and asked where the movers were, as if I had any idea. He said he'd call me right back to sort it out. That was the last contact I ever had from them. No callback, no explanation, no movers, just total silence. This level of unprofessionalism is unacceptable. You can't run a service business, confirm a job, then fail to show up or even communicate on the day it's supposed to happen. It's not complicated. It's literally the bare minimum of showing up for a labor job, and they couldn't manage that. Thankfully, Veterans Movers saved the situation at the last minute. I reached out in a bind, explained what happened, and they responded quickly and professionally. They arrived on time, handled the move efficiently, took good care of my belongings, and charged fairly without any surprises. They turned a potential disaster into a smooth, stress-free experience. If you need movers you can actually count on, go with Veterans Movers. They deliver what they promise. To the company that left me hanging: This kind of behavior damages trust and ruins people's days. Do better, or don't take bookings at all. 0/5 stars if I could give it. Steer clear.

    After one company botched the job, I hired Camouflage to come finish it properly. It involved…read moreassembling and moving parts of a large waterbed. The guys arrived on time, and followed our instructions, even though that was VERY challenging, considering that neither spoke any English. They were really nice and polite, though. Bottom line, I would hire them again.

    Move With Us - Logo

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    DO NOT HIRE THEM. Absolutely unacceptable experience. I would NEVERRRRRR use this company again…read more MOVERS STARTED FIGHTING INSIDE MY APARTMENT AND CAUSE A SCENE IN MY FRONT PARKING LOT, TAKING OFF SHIRTS AND SCREAMING AT EACH OTHER. (videos included) I hired this company to move my belongings. and not only was the job left incomplete, but the behavior of the movers was beyond anything I have ever witnessed from a business!!! My bed was never disassembled or moved, and multiple boxes were left behind despite those being part of the move I paid for because the two movers got into a screaming fight. One of them was throwing up in my front yard and throwing paper towels all over my yard. The two movers got into a screaming match with each other in the middle of my apartment complex!! One of them removed his shirt as they appeared ready to fight, while both were yelling loudly in front of my family. One of the movers even began yelling at one of my family members. It was embarrassing, unsafe, and completely unprofessional. Despite having already paid for a two-hour, two-mover service, i was told they don't do that, and the minimum is 3 hours. So after already being charged through my CREDIT card, they asked me to send them money through Zelle/Cash App/Venmo for an extra hour. That raised serious concerns for me about how this company handles billing. When I contacted management, they claimed the move had been completed and offered to deduct one hour from the bill. An hour that should have never had to be paid for to begin with???? They were only there for barely 2 hours before they began screaming at each other. That is not an acceptable resolution when the contracted work was not finished and your employees were fighting in a customer's parking lot. MANAGEMENT WAS NO HELP AT ALL EITHER. TEXTS ATTACHED WITH MANAGEMENT. If you are looking for a professional moving company, I STRONGLY recommend choosing someone else. This was one of the most unprofessional service experiences I have ever had.

    This company is a complete JOKE. Watch these videos for yourself, I was helping my sister move out…read moreas you may see her review below as well. They broke out in a fight before moving multiple boxes and my sisters bed frame and left it for us to deal with. So unprofessional and extremely embarrassing.

    Evolution Moving

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    Showed up on time, professional, fast but not careless, seamless move without issues.read more

    1 Star -- An Extremely Disappointing and Traumatic Moving Experience…read more It has taken me a couple of months to process this experience and honestly get past how traumatic it was, which is why I am only now writing this review. This was my second time using Evolution Movers, and I deeply regret trusting them with my belongings a second time. Based on this experience, I cannot recommend this company to anyone. From the beginning, the movers made me feel uneasy and uncomfortable. There were rude, condescending comments made about my belongings, and my wishes regarding how my home and property were handled were repeatedly disregarded. They insisted on going through areas of my home despite my objections and showed a complete lack of care when it came to doorways, floors, and my personal property. I even purchased drinks for the crew, only to have one of the movers tell me, with an attitude, that he didn't like grape Powerade. My belongings were made fun of, and I could hear complaints about having to move certain items, including my plants. As a customer who had hired and paid for a professional moving service, I found this behavior incredibly disrespectful. Unfortunately, the problems weren't limited to their attitude. Multiple items were damaged or broken during transit. Their truck also tore up my driveway while backing in, once again demonstrating what felt like a complete disregard for my property. Perhaps one of the most unprofessional things I witnessed was the movers working out on our gym equipment while they were on the clock. I did purchase insurance through the company to protect against damage. However, getting the damage addressed was not a simple process. It ultimately required me to have a contractor come out, assess the damage, and provide a written estimate before the company would cover the full amount of the insurance I had purchased. I did make management aware of what happened. The explanation I received was that they were understaffed and hot, as though those circumstances explained or excused the way I and my belongings were treated. Being understaffed or working in the heat does not justify disrespecting a customer's home, belongings, property, or boundaries. As a veteran and healthcare professional, I have always believed in treating people and their property with respect, professionalism, and dignity. I expect the same when I hire a company to come into my home and handle everything I have worked hard for. This experience was far beyond simply having a few things damaged during a move. It was the overall lack of professionalism, respect, care, and consideration that made this experience so upsetting. I gave Evolution Movers a second opportunity based on my previous experience with the company. I sincerely regret that decision. I cannot recommend Evolution Movers based on my experience. If you are considering hiring them, I strongly encourage you to ask very specific questions about how they handle property, damage, employee conduct, and customer complaints before trusting them with your home and belongings.

    Martinez Movers

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    Moving is one of those dreaded things where all you want from a moving company is for them to show…read moreup on time and get the job done. Well this crew exactly that. They were professional and hard working. They took great care of our belongings. Great experience and I would highly recommend them.

    23 Jul 2026 We…read morecontracted them for a 'transfer'. They are a family-owned company. We were moving from one apartment in our complex to another. Sylvia came to our apartment a few weeks ago to see the lay of the land. She recommended going by an hourly rate rather than a flat price, because the flat price could change depending on what's encountered. She also emphasized to label boxes well like: master bedroom, kitchen, etc. so we went with hourly rate $165 per hour for three movers. There was an up-charge of $75 because they were also moving a gun safe. They arrived at 8:45am and took a quick tour of our apartment. They explained how they go about it. The movers are Luis, Josue and Juan. What a team. Luis is the leader. Amazingly, they were done in 2.75 hours. This is the furniture for a two bedroom, two bath, den, kitchen, living room , dining area and the balcony we're talking about. Plus all the accompanying boxes for each area. We had boxed up everything we could and labeled as Sylvia had requested. And gave them clear paths as best we could to the major pieces. We had a lot of boxes! We wholeheartedly recommend this company for your moving needs.

    Extra Space Storage - selfstorage - Updated September 2026

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